1. Audrianna Argent
Strategic Innovative Customer Focused Energetic
Profile
Self motivated and customer focused individual with an extensive background
in office management and administration & customer service.
Comfortable in a fast paced diverse environment.
Employment History
DYNAMIC PET SPAW – Office Manager May 2013 – Present
Coordinating Grooming and Boarding Clientele,
Updating website & social media,
Managing advertising campaigns, maintaining client database,
Bookkeeping, payroll, banking
Answering phones and emails.
Providing excellent customer service through communication and
organization.
SILVER FOX ENTERPRISES INC – Office Manager Jan 2002 – Apr 2013
Provided administrative support for all areas of management including
booking travel arrangements, organizing their calendars, and appointment
schedules
Performed bookkeeping, payroll, accounts payable & receivable & bank
deposits
Answered phones, handling customer queries, email, faxing, filing,
database management, managing staff schedules & liaising between
management and clients & liaising between clients and the government
Responsible to hired and train staff for data processing and sales
departments
FUEL TAX REBATERS LTD. – Office Administrator OCT 2000 – DEC
2001
Handled all traditional office duties, answering phones, emails, planning
meetings, booking travel arrangements, updating database, filing
photocopying, organizing staff itineraries and data entry as needed
CANADA BROKERLINK – Reception/Administrator JUL 1998 – SEP
2000
Was the first contact via phone and in person with customers and potential
customers, responsible for trouble shooting on the phone as well as filing,
faxing, courier, mail, emails, booking customer appointments, scheduling
staff calendars and greeting walk in clients
Obtained Level 1 Insurance Brokers’s License
Education
,
Grade XII Diploma – Outlook High School, Outlook, SK
77 Sun Harbour Way SE
Calgary, Alberta T2X 3G7
(587) 999-0494 (C)
aargent@telus.net
Skills and Strengths
Proven Track Record
Able to Multitask
Innovative Problem Solving
Committed to Excellence
Extremely Detail Oriented
Able to take Direction
Conscientious & Reliable
Creative Solutions to
everyday Challenges
Communication with all
sizes/lines of business
Operate on a Win/Win
Philosophy
Exceedingly Organized
Work well under Pressure
Strong Computer Skills
Microsoft Word
Excel
Outlook
PowerPoint
ACT
Visio
Simply Accounting
WEBEX
Sharepoint
JD Edwards
Leadership
Managed staff schedules and
training of new hires at
Dynamic Pet Spaw & Travel
Ltd.
In charge of new hires and
their training for Silver Fox
Enterprises Inc..
Managed Office Team for
Fuel Tax Rebaters Ltd.
Coordinated Staff Schedules
at Canada Brokerlink
Character
Positive, upbeat attitude
Good sense of humor
Strong Work Ethic
Team builder
Excellent Communicator
Flexible and Efficient
Proactive
Ethical
Disciplined
Courteous & Professional
