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VISUALIZE HR
 ANALYTICS
   DR.E.J.SARMA
   APRIL -22-2012
PERSONNEL, HCM,HR
• Personnel Administration, Human
  Resources, or Human Capital
  Management, all these come down to
  people and management

• People are an integral part of
  understanding and managing
• the business.
• Over the years, companies have spent
  hard dollars to monitor the “soft” asset,
  the people.
• New tools and technologies provide
  unprecedented insight so organizations
  can easily make the most of this valuable
  asset
DO YOU KNOW HOW TO FACE THE
CHALLENGES AS HUMAN RESOURCES
            PERSON
• There are three dynamics that make people
  management more complex than ever before in
  global organisations.
1. Variety and diversity
2. Local legal compliance needs
3. Skills
4. Type of engagement
5. Spread across boundaries/culture
HR -NEW NORMAL

• Human Resources has
  challenge to create an agile,
  cohesive, skilled resource
  pool that
• enable the business to
  grow amidst complex
  economic situations.
• Just as the woman here
HR is attempting to
successfully standardize the
quantification of a human
resource’s value and their
contribution

HR has to gauge to measure
how an individual worker’s
actions—productivity,
innovation, resignation
impact the business.
WHAT TOOL TO USE TO TRULY
              MANAGE

• Plenty of data is presented in
  reports, screens, or dashboards
  without correlation or context.

• tons of data but no real insight.
•
• Loose, connection to decisions
  that need to be made.

• What does business really need in
  order to assimilate and make
  sense of all this data?
SECRET HR FORMULA-
     VISUALIZATION ENABLING HR

• Hieroglyphic-like pictograms
  were part of the written
  languages
• Modern languages rely in
  symbols
• Symbols add meaning to
  impart information and
  grasping easier .
• Visual impact needs to be
  given to data presented by
  HR
STRATEGIZE, VISUALIZE AND
          OPERATIONALIZE
• We really need to transform the
  data into a visual picture,
• a diagram or symbol
  representing a combination of
  elements that communicate
  business information.
• This visualization, coupled with
  modeling the “future,” allows
  managers to make involved
  decisions.
Current dashboards are still built
to present information in bar
graphs and pie charts.

Not even radar chart or bubble
graphs.

To view the data and its
components in a “drawing,” is
very compelling.
Instant understanding of the
information in the relevant
context becomes easier
A Radar Chart, sometimes referred to
as a Spider Chart or Star Chart,
 is a circular graph used primarily as a
data comparison tool.
 These charts normally have a circular
shape, but can also be displayed
as a polygon.

Unlike most other chart types, the
Radar chart does not plot an X value.
 Radar Chart X values are ignored for
all Radar chart series.
However, even though X values are
ignored,
the X axis is still used for the labels
around the chart, as well as spacings
between the label, and the chart
itself.

The visual appeal is better than normal
bar charts
Employee’s competency
  analytics across 7 dimensions

                                                    I have used this to make people see
                       60%
                          Tools                     even adverse feedback on their test
                       50%
                                        UMT/Harve
                                                    scaores
    Soft skills        40%
                                           ster
                       30%
                       20%
                       10%                          This chart replaced a traditional table
Methodolo
                        0%
                                                    The impact on people who received
                                           BI/DW
   gy                                               was stupendous

            Vertical               Functional




                       Goal 2012
                       Saama Mean
Employee Attrition
  analytics
Turnover
The rate of employees living the organization
and being replaced by new employees.
Turnover = Number of employees who left the
organization / Total headcount.
Cost of Turnover
Cost associated with loosing current employees
and replacing them with new employees.
Example: Cost of hiring, Cost of training, Cost of
Overtime.
Involuntary Turnover (Termination Rate)
The rate of terminating employees due to poor
performance.Involuntary Turnover = Number of
terminated employees / Total headcount.
Voluntary Turnover
The rate of employees leaving the organization
based on their own decision.
Getting Employee feedback about
HR effectiveness is important
   HR excellence index is a system to develop and use to
   measure internal customer satisfaction

   it measures across 30 parameters. All scores are

   then aggregated to arrive at over all index
   The metrics developed helps in strategizing improvement
   measures
HCM EFFECTIVENESS METRICS



  Survey across all areas where HR has impact
  Every employee rates on 10 point scale

  Areas covered:

  1.   Policy
  2.   Process
  3.   Service level
  4.   Service quality
  5.   Responsiveness
  6.   Knowledge and competency of HR staff
WHAT AWAY TO PRESENT HR EFFECTIVENESS
                  SUMMARY




Note: All figures are Average of total responses.
POLICIES




Note: All figures are Average of total responses.
REWARD PROGRAMS




Note: All figures are Average of total responses.
BENEFIT




Note: All figures are Average of total responses.
EVENTS




Note: All figures are Average of total responses.
IMMIGRATION, RM & PERF. MGMT.




Note: All figures are Average of total responses.
ISSUE HANDLING & FRONT DESK




Note: All figures are Average of total responses.
SUMMARY
HR analytics must cover non
traditional
Areas to be meanigful
HR analytics must
Visualize , strategize and
operationalize
Visualisation HR Metrics/analytics

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Visualisation HR Metrics/analytics

  • 1. VISUALIZE HR ANALYTICS DR.E.J.SARMA APRIL -22-2012
  • 2. PERSONNEL, HCM,HR • Personnel Administration, Human Resources, or Human Capital Management, all these come down to people and management • People are an integral part of understanding and managing • the business. • Over the years, companies have spent hard dollars to monitor the “soft” asset, the people. • New tools and technologies provide unprecedented insight so organizations can easily make the most of this valuable asset
  • 3. DO YOU KNOW HOW TO FACE THE CHALLENGES AS HUMAN RESOURCES PERSON • There are three dynamics that make people management more complex than ever before in global organisations. 1. Variety and diversity 2. Local legal compliance needs 3. Skills 4. Type of engagement 5. Spread across boundaries/culture
  • 4. HR -NEW NORMAL • Human Resources has challenge to create an agile, cohesive, skilled resource pool that • enable the business to grow amidst complex economic situations. • Just as the woman here
  • 5. HR is attempting to successfully standardize the quantification of a human resource’s value and their contribution HR has to gauge to measure how an individual worker’s actions—productivity, innovation, resignation impact the business.
  • 6. WHAT TOOL TO USE TO TRULY MANAGE • Plenty of data is presented in reports, screens, or dashboards without correlation or context. • tons of data but no real insight. • • Loose, connection to decisions that need to be made. • What does business really need in order to assimilate and make sense of all this data?
  • 7. SECRET HR FORMULA- VISUALIZATION ENABLING HR • Hieroglyphic-like pictograms were part of the written languages • Modern languages rely in symbols • Symbols add meaning to impart information and grasping easier . • Visual impact needs to be given to data presented by HR
  • 8. STRATEGIZE, VISUALIZE AND OPERATIONALIZE • We really need to transform the data into a visual picture, • a diagram or symbol representing a combination of elements that communicate business information. • This visualization, coupled with modeling the “future,” allows managers to make involved decisions.
  • 9. Current dashboards are still built to present information in bar graphs and pie charts. Not even radar chart or bubble graphs. To view the data and its components in a “drawing,” is very compelling. Instant understanding of the information in the relevant context becomes easier
  • 10. A Radar Chart, sometimes referred to as a Spider Chart or Star Chart, is a circular graph used primarily as a data comparison tool. These charts normally have a circular shape, but can also be displayed as a polygon. Unlike most other chart types, the Radar chart does not plot an X value. Radar Chart X values are ignored for all Radar chart series. However, even though X values are ignored, the X axis is still used for the labels around the chart, as well as spacings between the label, and the chart itself. The visual appeal is better than normal bar charts
  • 11. Employee’s competency analytics across 7 dimensions I have used this to make people see 60% Tools even adverse feedback on their test 50% UMT/Harve scaores Soft skills 40% ster 30% 20% 10% This chart replaced a traditional table Methodolo 0% The impact on people who received BI/DW gy was stupendous Vertical Functional Goal 2012 Saama Mean
  • 12. Employee Attrition analytics Turnover The rate of employees living the organization and being replaced by new employees. Turnover = Number of employees who left the organization / Total headcount. Cost of Turnover Cost associated with loosing current employees and replacing them with new employees. Example: Cost of hiring, Cost of training, Cost of Overtime. Involuntary Turnover (Termination Rate) The rate of terminating employees due to poor performance.Involuntary Turnover = Number of terminated employees / Total headcount. Voluntary Turnover The rate of employees leaving the organization based on their own decision.
  • 13. Getting Employee feedback about HR effectiveness is important HR excellence index is a system to develop and use to measure internal customer satisfaction it measures across 30 parameters. All scores are then aggregated to arrive at over all index The metrics developed helps in strategizing improvement measures
  • 14. HCM EFFECTIVENESS METRICS Survey across all areas where HR has impact Every employee rates on 10 point scale Areas covered: 1. Policy 2. Process 3. Service level 4. Service quality 5. Responsiveness 6. Knowledge and competency of HR staff
  • 15. WHAT AWAY TO PRESENT HR EFFECTIVENESS SUMMARY Note: All figures are Average of total responses.
  • 16. POLICIES Note: All figures are Average of total responses.
  • 17. REWARD PROGRAMS Note: All figures are Average of total responses.
  • 18. BENEFIT Note: All figures are Average of total responses.
  • 19. EVENTS Note: All figures are Average of total responses.
  • 20. IMMIGRATION, RM & PERF. MGMT. Note: All figures are Average of total responses.
  • 21. ISSUE HANDLING & FRONT DESK Note: All figures are Average of total responses.
  • 22. SUMMARY HR analytics must cover non traditional Areas to be meanigful HR analytics must Visualize , strategize and operationalize