Co creating the vision and making people rally around - here are tips to inspire and achieve the vision . One man's dream and many who share that can work wonders
2. PRESENTATION OBJECTIVES
1. Appreciate how “self-limiting” mental
models weaken creativity and thinking
processes.
2. Appreciate an alternative way to defining
Vision
3. Understand the concept of shared vision
and its importance
DR.SARMA/OCTOBER 2012 2
3. Old or young
woman- what
do you see?
Paradigm
paralysis or
paradigm
pliancy?
DR.SARMA/OCTOBER 2012 3
4. LIFE FROM MANY ANGLES
Is there only one way to see
things?
Is there only one TRUTH?
How can we develop
multiple perspectives?
DR.SARMA/OCTOBER 2012 4
5. we can make
a difference
if only
we think we
can?
DR.SARMA/OCTOBER 2012 5
6. OUR PRESENT ECONOMIC
SYSTEM IS “PERFECTLY”
DESIGNED TO PRODUCE
OUR PRESENT MEDIOCRE
RESULTS!
IF WE WANT THE SAME
RESULTS, LET US KEEP THE
SYSTEM.
MILLIONS OF DOLLARS
AND LOADS OF POLICIES
YET POVERTY NEVER GOES
AWAY WHY?
DR.SARMA/OCTOBER 2012 6
8. IF NEED TO CHANGE
CHANGE MENTAL
MODELS
REFORM MINDSETS
ELIMINATE BIASES
DR.SARMA/OCTOBER 2012 8
9. POWER OF SHARING
Co creation Can make
extraordinary things
happen
DR.SARMA/OCTOBER 2012 9
10. ON EYESIGHT AND VISION
“There is nothing
more pathetic than a
man with eyesight but
has no vision”.
Helen Keller
DR.SARMA/OCTOBER 2012 10
11. WHAT ARE SELF-LIMITING MENTAL MODELS?
HOW DO THEY INFLUENCE OUR THINKING
PROCESSES?
Self-limiting
mental models
are
assumptions or
beliefs that
“define” what is
“easy to do,
“possible”,
“realistic” or
“achievable”
and restrict
what people DR.SARMA/OCTOBER 2012 11
aspire for.
12. “ I WILL BE
HAPPY WITH
JUST ONE
MORE COW!
DR.SARMA/OCTOBER 2012 12
13. MANY IDEAS MET WITH OPPOSITION
“Who the hell
wants to hear
actors talk?
Harry Warner, Warner Brothers,
1927On introduction of sound
for film
DR.SARMA/OCTOBER 2012 13
14. “THERE IS NO LIKELIHOOD THAT MAN CAN
EVER TAP THE POWER .
IF SOMEONE DID NOT THINK DIFFERENTLY
WORLD WOULD HAVE BEEN DARKAR
DR.SARMA/OCTOBER 2012 14
15. “I THINK THERE IS A WORLD MARKET FOR ABOUT
FIVE COMPUTERS.”
Thomas
Watson Jr.
Founder and
Chairman of
IBM, 1943
DR.SARMA/OCTOBER 2012 15
16. “EVERYTHING THAT CAN BE INVENTED HAS BEEN
INVENTED.”
Charles H. Duell, Commissioner, US Office of Patents,
urging President William McKinley to abolish the
patents office, 1903.
DR.SARMA/OCTOBER 2012 16
17. “HORSES ARE HERE TO STAY. THE AUTOMOBILE IS ONLY A
NOVELTY, A FAD.”
President, Michigan Savings Bank, advising Henry
Ford’s lawyer not to invest in Ford Motor.
Disregarding the advice, the lawyer invested $5,000
which he later sold for $12.5 million.
DR.SARMA/OCTOBER 2012 17
18. FROM 1977: THERE IS NO REASON FOR ANY
INDIVIDUAL TO HAVE A COMPUTER IN HIS HOME.
FROM 1992: PEOPLE WILL GET TIRED OF
MANAGING PERSONAL COMPUTERS AND WILL
WANT INSTEAD TERMINALS, MAYBE WITH
WINDOWS
Ken Olsen, President, Digital
Equipment, 1977
DR.SARMA/OCTOBER 2012 18
Compaq now owns Digital
19. Leadership
starts with
vision.
dedication and
determination.
Strong leaders
challenge the
status quo
DR.SARMA/OCTOBER 2012 19
20. YOUR LEADERSHIP LESSON STARTS WITH A VISION.
Erik Weihenmayer climbed Mt. Everest in 2001
He is completely blind!
DR.SARMA/OCTOBER 2012 20
21. WHO DARES WINS!
“It is not that things are difficult that we do not
dare, it is because we do not dare that
things are difficult!”
Seneca
Roman Philosopher
16 BC
DR.SARMA/OCTOBER 2012 21
22. Which level do leaders operate?
Beyond Imagination
That’s Impossible
Looks Difficult
Easy to do
DR.SARMA/OCTOBER 2012 22
24. What happens when the problem lies
outside of the science of the day?
X
Science
Problems Y
Solutions ?
DR.SARMA/OCTOBER 2012 24
25. What happens when the problem lies
outside of the science of the day?
That’s difficult!
That’s impossible!
That’s beyond
X imagination!
Science
Problems Y
Solutions ?
DR.SARMA/OCTOBER 2012 25
26. OUR BEST THINKING GOT US HERE.
The problems that we face cannot be solved by the same level of thinking
that created them.
Albert Einstein
DR.SARMA/OCTOBER 2012 26
27. We need to find solutions outside of the
framework of the day!
Y
X
Solutions
Science
Problems
DR.SARMA/OCTOBER 2012 27
28. SCIENCE VALUES INTUITION AND
IMAGINATION TOO!
“Imagination is more important than knowledge.”
Albert Einstein
DR.SARMA/OCTOBER 2012 28
29. Where do leaders operate?
Science ten years from now
Tomorrow’s science
Today’s science
X Y
Solutions
Yesterday’s
Science
Problems
DR.SARMA/OCTOBER 2012 29
30. WHAT IS DIFFICULT? IMPOSSIBLE?
BEYOND IMAGINATION?
We the humans are in two
different stages of
development
One lacks vision and other
driven by power of positive
vision
DR.SARMA/OCTOBER 2012 30
31. WE DO NOT REACH VISIONS, WE CREATE
THEM.
“The future is not a result of a choice among alternative
paths offered by the present, but a place that we create,
first in the mind, next in will, then in action. The future is
not some place where are going, but a place we are
creating. We do not discover the paths but make them,
and the action of making the future changes both the
maker and destination.”
John Schaar
DR.SARMA/OCTOBER 2012 31
32. HOW MUCH CAN A PERSON ACHIEVE?
Unlikely more than the vision.
We can turn things around and
say,
a vision limits what we can do!
DR.SARMA/OCTOBER 2012 32
33. THE ONLY TRUE LIMITS ARE THE ONES THAT THE
MIND ACCEPTS.
Thomas Edison failed 10,000 times before
he perfected the light bulb!
Abraham Lincoln lost 8 elections (local)
before he became President of the
United States!
DR.SARMA/OCTOBER 2012 33
34. “There are no rules here, we are
trying to achieve something!”
Thomas Edison
DR.SARMA/OCTOBER 2012 34
35. HOW DO WE USUALLY DEFINE
PROBLEMS”?
1. “Deviation from a norm” or impossible”
2. Existing tool box
- skills-ability to do
- attitude-willingness to do
3. Knee-jerk “this way and only way”
DR.SARMA/OCTOBER 2012 35
36. DEVIATION FROM THE “NORM”
. Who determines the “norm”? CEO?
1
2. What if “norm” is the source of the
problem?
3. Restoration of “norm” is system
maintenance not improvement
DR.SARMA/OCTOBER 2012 36
37. USE EXISTING SOLUTIONS - WHEN WE HAVE A
HAMMER, EVERYTHING LOOKS LIKE A NAIL!
1. Manager - everything is a Employee problem.
2. Employee- everything is a management
problem.
3. CEO- everything is a capability problem.
4. Clients-everything is delivery problem.
DR.SARMA/OCTOBER 2012 37
38. CONSTRAINED BY LACK OF RESOURCES-
CANNOT BRING IN CHANGE
1. Resources are universal constraints -
when will we ever have enough?
2. Are we using existing resources
effectively?
3. How resourceful are we?
DR.SARMA/OCTOBER 2012 38
39. IS THERE ALTERNATIVE WAY TO DEFINING
PROBLEMS?
Define problems in terms of why there is
a difference between what we want
(shared vision) and what is happening
(current situation) and how to bridge
this gap
DR.SARMA/OCTOBER 2012 39
40. APPROACH REQUIRES TWO THINGS
1. need to know clearly what we
want.
2. need to know clearly what is
happening now.
DR.SARMA/OCTOBER 2012 40
41. LEADERSHIP PRINCIPLE
Effective leaders inspire a shared vision.
A shared vision is a picture of a desired future that all stakeholders want to
create. The emphasis is on shared, not on vision.
DR.SARMA/OCTOBER 2012 41
42. THINK LIKE ARCHITECTS, NOT LIKE MECHANICS.
PROBLEM SOLVING MIND SET IS DIFFERENT FROM THAT
OF CREATING SOMETHING NEW!
Mental creation must come first than physical creation
DR.SARMA/OCTOBER 2012 42
43. FEW QUESTIONS TO BE ASKED BY CEO
1. Have we shared vision in our organization?
2. Is there personal vision and shared?
3. Can everyone relate and identify with
shared vision of the organisation ?
4. If there is no alignment why?
DR.SARMA/OCTOBER 2012 43
44. THEN COMES STRATEGY
Four levels of strategy
1. Grand strategy
2. Strategy
3. Operational strategy
4. Tactics
DR.SARMA/OCTOBER 2012 44
45. GRAND STRATEGY DEFINES EVERYTHING
Should we go to war? If aim is
to leap frog market share
Who is our enemy? Who the
nearest competition is
Who are our internal allies?
What price do we want to pay
if we fail?
DR.SARMA/OCTOBER 2012 45
46. DECLARING WAR MAY TAKE TIME!
WWII - Roosevelt, Stalin, Churchill
It took the US two years after Nazi Germany invaded parts of Europe before
it declared war!
DR.SARMA/OCTOBER 2012 46
47. HOW DO STRATEGY CONCEPTS COMPARE
WITH MILITARY CONCEPTS?
Grand strategy Shared vision
Strategic level Policy
Operational level Program strategy
Tactical level Process and campaign
strategy
DR.SARMA/OCTOBER 2012 47
48. HOW DO HEALTH STRATEGY CONCEPTS COMPARE
WITH MILITARY CONCEPTS?
Grand strategy Shared vision
Strategic level Policy
Operational level Program strategy
Tactical level Campaign strategy
DR.SARMA/OCTOBER 2012 48
49. HOW DO HEALTH STRATEGY CONCEPTS COMPARE
WITH MILITARY CONCEPTS?
Grand strategy Shared vision
Strategic level Policy
Operational level Program strategy
Tactical level Campaign strategy
DR.SARMA/OCTOBER 2012 49
50. HOW DO STRATEGY CONCEPTS COMPARE
WITH MILITARY CONCEPTS?
Grand strategy Shared vision
Strategic level Policy
Operational level Program strategy
Tactical level Campaign strategy
DR.SARMA/OCTOBER 2012 50
51. “I HAVE A DREAM!”
It took one man to dream big
Martin luther or Gandhi
DR.SARMA/OCTOBER 2012 51
52. HE DID NOT SAY….“I HAVE A “STRATEGIC PLAN!”
DR.SARMA/OCTOBER 2012 52
53. WHAT IS SHARED VISION?
Emphasis is on shared not on vision.
Description is in the present tense.
Must be easy for people to draw mental picture of that
future state
DR.SARMA/OCTOBER 2012 53
54. KEY PURPOSE OF A VISION
Generate new levels of
inspiration and energy to
change the current situation
and create a new future.
DR.SARMA/OCTOBER 2012 54
55. TYPES OF VISIONS
Personal - What do I want to
happen or create?
Shared - What do we want to
happen or create?
DR.SARMA/OCTOBER 2012 55
56. PERSONAL AND SHARED VISION
Shared visions emerge from personal visions.
Personal visions come from an individual’s deep caring.
Shared visions come from a common caring.
DR.SARMA/OCTOBER 2012 56
57. CONVENTIONAL APPROACH TO “STRATEGY
DEVELOPMENT”
1. Where are we now? 1. Situation analysis
2. Where do we want
to go? 2. Strategic objectives
3. How do we get
there?
3. Strategy partners
DR.SARMA/OCTOBER 2012 57
58. DISADVANTAGES OF COMMON PRACTICE
1. Situation analysis is often more descriptive
(indicators list) and less analytical.
2. “Visions” are set lower because reference point is
the current situation (often depressing).
3. Encourages only incremental changes, not
fundamental ones.
DR.SARMA/OCTOBER 2012 58
59. SHOULD VISIONS BE BASED ON SITUATION
ANALYSIS?
Should we want only what we
can have
given the current situation?
Should we aim for what we
truly want and change the
current situation?
DR.SARMA/OCTOBER 2012 59
60. AN ALTERNATIVE WAY
1. Where do we want to go?
2. Where are we now?
3. Why is there a difference?
4. What needs to change?
5. How do we get there?
DR.SARMA/OCTOBER 2012 60
61. AN ALTERNATIVE WAY - DIFFERENT LANGUAGE
1. What do we want to happen?
2. What is happening now?
3. Why is there a difference?
4. What needs to change?
5. How do we nurture change and accountability?
DR.SARMA/OCTOBER 2012 61
62. COMPARISON
Current practice Alternative way
Shared vision
Situation Situation statement
analysis Root cause analysis
Strategic objectives
Strategy Strategic objectives
Strategy
DR.SARMA/OCTOBER 2012 62
63. ADVANTAGES OF THE NEW WAY
Shared vision clarifies what is
1.
important and empowers people to
take initiative.
2. Nurtures analytical thinking.
3. Encourages focus and creativity.
4. Highlights the need for change.
5. Forces confrontation of the “dragons”.
DR.SARMA/OCTOBER 2012 63
64. WHAT DO YOU WANT TO
HAPPEN?
REACH THE CASTLE OR
FOCUS ON DRAGONS?
DR.SARMA/OCTOBER 2012 64
65. ARE YOU AVOIDING THE
DRAGONS?
SET MILESTONE FOR
PROGRESS?
Smart
objectives
Mile stones
DR.SARMA/OCTOBER 2012 65
67. TO IMPROVE YOUR SCORE, KEEP
EYE ON THE BALL!
Are people engaged in “target
chasing”?
A “revenue number ” is not the
ball.
It is the score!
DR.SARMA/OCTOBER 2012 67
68. SHARED VISIONARIES ASK:
What do we want to happen?
Or What do we want to create?
NOT
What is feasible given present
conditions?
DR.SARMA/OCTOBER 2012 68
69. HOW “BIG” SHOULD OUR VISION BE?
The answer is how deeply do we care?
How much are we willing to
change?
Every vision has a price.
If stakeholders really want something,
they must be willing to pay the price.
DR.SARMA/OCTOBER 2012 69
70. HOW “BIG” SHOULD VISION BE?
1. “ Floor setting” - “At least”
we should…..
2. “Go for ceiling” - What we
truly want “no matter what ”.
DR.SARMA/OCTOBER 2012 70
71. AT LEAST TO
MOVE
CLOSER TO
THE CASTLE
SO I CAN
RESCUE MY
FAMILY IN
PRISON.
DR.SARMA/OCTOBER 2012 71
72. TO RESCUE
OUR
Shared
FAMILIES, NO
Vision
MATTER
WHAT!
DR.SARMA/OCTOBER 2012 72
74. GREAT PEOPLE WITH VISION
Vision
“Care for the dying”
Initial reaction
“You will die yourself”
Price paid
Life of sacrifice
DR.SARMA/OCTOBER 2012 74
75. GANDHI
Vision
“An independent India”
Initial reaction
“But that will never happen!”
Price paid
His life.
DR.SARMA/OCTOBER 2012 75
76. FOUNDER OF PAKISTAN - JINNAH
Vision - A new country -
Pakistan
Initial reaction -
“ But that is impossible!”
Price - Struggle and much
suffering
DR.SARMA/OCTOBER 2012 76
77. ABRAHAM LINCOLN
Vision
“No man should be a
slave. Everyone man is
created equal. ”
Initial reactions
“You are going to break
the nation apart!”
Price paid
His life
DR.SARMA/OCTOBER 2012 77
78. NELSON MANDELA
Vision
A democratic South Africa
free of apartheid
Initial reactions
You’re crazy!
Price paid
27 years in prison
DR.SARMA/OCTOBER 2012 78
79. TO CHANGE SOMETHING
SOME OLD WAYS HAVE TO STOP!
SELECTIVELY DISCARD PAST
MAINTAIN ALL GOOD OF THE PRESENT
AGGRESSIVELY PURSUE FUTURE
TOBECOME CATEGORY KILLER
DR.SARMA/OCTOBER 2012 79
81. OLD LANGUAGE PATTERNS
“Do that and you will
become a bus driver!”
“You are throwing
your career away!”
“Are you crazy?”
DR.SARMA/OCTOBER 2012 81
82. If you are a new
Era leader
then your
response – has
to have
New language
patterns
If not now, then when to
start?
If not me, then who will do
? DR.SARMA/OCTOBER 2012 82
83. ROLES AND RESPONSIBILITIES
ORGANIZATION
LEADERSHIP
RESULTS,MAINTENANCE AND COMBINE HUMAN AND
DEVELOPMENT OF TASK
RESOURCES/CAPABILITIES MEDIATOR MOTIVATOR DESIGNER TECHNICAL, values
OREINTATION
,INTEGRATION
Financial . ASPECTS
DR.SARMA/OCTOBER 2012 83
84. ROLES AND RESPONSIBILITIES
PERSONAL •
•
CLARITY OF vision
INTENSITY OF ACTION
• ALIGNMENT
LEADERSHIP • SETTING EXAMPLE
INFLUENCE
Enabling
Enlisting
Encouraging from
heart
IDEALS ( COURAGE,
HUMILITY)
DR.SARMA/OCTOBER 2012 84
85. LEADER ’S ROLES AND
RESPONSIBILITIES
ARCHITECT OF
PURPOSE
CUSTODIAN OF
CORPORATE
OBJECTIVES
CONCEPTUALIZE
CORPORATE Goals
Direct Team
towards end goals
DR.SARMA/OCTOBER 2012 85
Co-creation is a form of marketing strategy or business strategy that emphasizes the generation and ongoing realization of mutual firm-customer value. It views markets as forums for firms and active customers to share, combine and renew each other's resources and capabilities to create value through new forms of interaction, service and learning mechanisms. It differs from the traditional active firm – passive consumer market construct of the past.Co-created value arises in the form of personalised, unique experiences for the customer (value-in-use) and ongoing revenue, learning and enhanced market performance drivers for the firm (loyalty, relationships, customer word of mouth). Value is co-created with customers if and when a customer is able to personalize his or her experience using a firm's product-service proposition – in the lifetime of its use – to a level that is best suited to get his or her job(s) or tasks done and which allows the firm to derive greater value from its product-service investment in the form of new knowledge, higher revenues/profitability and/or superior brand value/loyalty.[1]Scholars C.K. Prahalad and VenkatRamaswamy introduced the concept in their 2000 Harvard Business Review article, "Co-Opting Customer Competence".[2] They developed their arguments further in their book, published by the Harvard Business School Press, The Future of Competition, where they offered examples includingNapster and Netflix showing that customers would no longer be satisfied with making yes or no decisions on what a company offers.[3] Value will be increasingly co-created by the firm and the customer, they argued, rather than being created entirely inside the firm. Co-creation in their view not only describes a trend of jointly creating products. It also describes a movement away from customers buying products and services as transactions, to those purchases being made as part of an experience. The authors held that consumers seek freedom of choice to interact with the firm through a range of experiences. Customers want to define choices in a manner that reflects their view of value, and they want to interact and transact in their preferred language and style.
elsonRolihlahla Mandela (Xhosa pronunciation: [xoˈliːɬaɬamanˈdeːla]; born 18 July 1918) is a South African politician who served as president of South Africa from 1994 to 1999, the first ever to be elected in a fully representative democratic election. Before being elected president, Mandela was a militant anti-apartheid activist, and the leader and co-founder of Umkhonto we Sizwe, the armed wing of the African National Congress (ANC). In 1962 he was arrested and convicted of sabotage and other charges, and sentenced to life imprisonment. Mandela went on to serve 27 years in prison, spending many of these years onRobben Island. Following his release from prison on 11 February 1990, Mandela led his party in the negotiations that led to the establishment of democracy in 1994. As president, he frequently gave priority to reconciliation, while introducing policies aimed at combating poverty and inequality in South Africa.[2][3]In South Africa, Mandela is often known as Madiba, his Xhosa clan name; or as tata (Xhosa: father).[4] Mandela has receivedmore than 250 awards over four decades, including the 1993 Nobel Peace Prize.