The document discusses how multi-user virtual environments (MUVEs) can be used to engage reluctant students by allowing them to collaborate with others and learn through trial and error in a non-threatening online space. However, there are also challenges to adopting MUVEs, as teachers may be unfamiliar with the technology and see games as non-educational, and parents may not support their use. When implemented successfully though, MUVEs can increase student interest and success rates by covering relevant topics through individualized and collaborative tasks at different skill levels. The document advocates for teaching students through gaming techniques and virtual learning sites that align with educational standards.