Verbal and nonverbal messages
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This document discusses verbal and nonverbal communication. It notes that nonverbal cues like body language and facial expressions can reinforce, complement, or contradict what is said verbally. Some key nonverbal communication modes are eye contact, gestures, posture, touch, and facial expressions. However, nonverbal signals can vary significantly across cultures and what may be acceptable in one culture may be offensive in another due to differences in norms around appearance, body movement, gestures, eye contact, and touching. Proper understanding of cultural differences is important for effective nonverbal communication.
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The document discusses non-verbal communication, which includes body language, posture, gestures, facial expressions, touch, paralanguage, physical context, personal space, and time language. It states that less than 35% of social meaning is conveyed through words, while at least 65% is conveyed non-verbally. Some key aspects of non-verbal communication covered include body language, gestures, the role of eyes and facial expressions, proxemics, and tips for effective non-verbal communication such as paying attention to signals and eye contact.
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Nonverbal communication involves sending and receiving messages without words through body language, gestures, eye contact, use of space, touch, time, artifacts, and paralanguage. It accounts for over 50% of communication according to Mehrabian's model. Nonverbal cues can reinforce, complement, or contradict verbal messages and help regulate interactions. Examples of important nonverbal channels discussed are kinesics, proxemics, haptics, chronemics, and their cultural meanings and functions.
Non-Verbal Communication (w/ pictures)
Non-verbal communication includes all unspoken messages conveyed through facial expressions, body language, gestures, eye contact, touch, voice, and use of space. It accounts for 55% of communication. Facial expressions universally convey emotions, while body language and posture communicate through stance and movements. Gestures vary across cultures so care needs to be taken. Eye contact maintains conversation flow and gauges responses, and touch conveys intimacy or aggression. Voice tone indicates moods and confidence. Physical space is used to signal relationships or assert dominance. Non-verbal communication enhances understanding of feelings behind spoken messages.
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This document discusses non-verbal communication. It defines non-verbal communication as communication through wordless messages and notes that people use non-verbal cues 65% of the time in daily life. It highlights the importance of non-verbal communication and its power to express emotions and create impressions. The document then describes several types of non-verbal communication including eye contact, facial expressions, body language, gestures, touch, appearance, voice, visual signals, and actions. It provides examples to illustrate each type of non-verbal communication.
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Nonverbal Communication
Nonverbal communication such as facial expressions, posture, and tone of voice account for over 90% of total communication. Nonverbal cues complement and regulate what is said verbally, and can even substitute for or accent verbal messages. There are many types of nonverbal communication including paralanguage, body movement, eye contact, clothing, and touch, and it is important to be aware of nonverbal signals as most communication is nonverbal.
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Nonverbal communication involves using wordless messages and cues to convey meaning, feelings, and emphasize verbal messages. It includes various codes like facial expressions, gestures, eye contact, posture, proximity and use of space. Understanding nonverbal communication is important because it can clarify messages and provide insights into how someone is truly feeling. However, interpreting nonverbal cues can also be challenging as codes may have different meanings depending on the context and situation. Being aware of all factors in a communication exchange can help minimize misunderstandings related to nonverbal communication.
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Nonverbal communication involves sending and receiving messages without words through body language, gestures, eye contact, use of space, touch, time, artifacts, and paralanguage. It accounts for over 50% of communication according to Mehrabian's model. Nonverbal cues can reinforce, complement, or contradict verbal messages and help regulate interactions. Examples of important nonverbal channels discussed are kinesics, proxemics, haptics, chronemics, and their cultural meanings and functions.
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Nonverbal communication such as facial expressions, posture, and tone of voice account for over 90% of total communication. Nonverbal cues complement and regulate what is said verbally, and can even substitute for or accent verbal messages. There are many types of nonverbal communication including paralanguage, body movement, eye contact, clothing, and touch, and it is important to be aware of nonverbal signals as most communication is nonverbal.
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The document discusses nonverbal communication and how over half of messages are communicated nonverbally through appearance, body language, tone of voice, and pace of speech. It explores various nonverbal cues like gestures, postures, facial expressions, eye contact, paralanguage, touch, and environmental factors. Specific gestures and their potential meanings are also examined, like open vs. closed body language, different hand gestures, and common gesture clusters that can indicate states like openness, defensiveness, nervousness, evaluation, suspicion and readiness.
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The document discusses nonverbal communication and how over half of messages are communicated nonverbally through appearance, body language, tone of voice, and other means. It provides examples of different types of nonverbal communication like gestures, postures, facial expressions, eye contact, emblems, touch, paralanguage, and environmental factors. Specific gestures and their potential meanings are described like crossed arms indicating defensiveness while open arms suggest openness. Overall, the document outlines the importance of nonverbal elements in communication and various ways people express themselves without words.
Non Verbal Communication.ppt
The document discusses nonverbal communication and how over half of messages are communicated nonverbally through appearance, body language, tone of voice, and other means. It provides examples of different types of nonverbal communication like gestures, postures, facial expressions, eye contact, emblems, touch, paralanguage, and environmental factors. Specific gestures and their potential meanings are described like crossed arms indicating defensiveness while open arms suggest openness. Overall, the document outlines the importance of nonverbal elements in communication and various ways people send and receive wordless messages.
Non verbal communication
The document discusses nonverbal communication and how over half of messages are communicated nonverbally through appearance, body language, tone of voice, and other means. It outlines various nonverbal cues like gestures, postures, facial expressions, eye contact, emblems, touch, clothing and other objects that can communicate meaning without words. Specific gestures and their potential meanings are described related to emotions, attitudes, feelings of confidence, doubt, curiosity and more. Environmental factors and artifacts can also influence nonverbal communication. First impressions are very important and are formed through nonverbal characteristics like dress, voice, eye contact and posture.
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Verbal and nonverbal messages
- 1. VERBAL AND NONVERBAL MESSAGES
- 2. INTRODUCTION • Communication – verbal and non verbal messages. • Say something orally but body saying something opposite. • If both in line – more likely to be trusted – eg: interview.
- 3. Verbal Messages in face-to-face comm. • Tone of voice - enthusiasm • Pitch – natural and not forced • Nervousness – speed and space of words
- 4. Nonverbal messages in face-to-face communication • Appearance • Eye contact • Gestures • Facial expression • Body language
- 5. Verbal VS Nonverbal messages • Verbal – use of words – spoken and written. • Nonverbal – accompanying body language.
- 6. Nonverbal communication modes • Touch • Glance • Eye contact • Volume • Proximity • Gestures • Facial expression • Dress • Posture • Smell
- 7. 2 basic categories of nonverbal language: • Non verbal messages produced by body. • Non verbal messages produced by setting (time, space, silence)
- 8. Importance of Non verbal communication. • To repeat verbal messages.(point when stating directions) • To accent verbal message.(verbal tone to indicate actual meaning of words) • Complement verbal message.(nod to reinforce message) • Regulate interactions (cues to when the other person should speak) • Substitute for verbal message.(finger to lips – quiet, nod – yes)
- 9. Cultural Differences in non verbal communication. 1. Appearance and dress- all cultures – make judgements
- 10. 2. Body movement a) attitude – facing / leaning towards b) emotional status – tapping fingers, jiggling coins
- 11. 3. Posture a) bowing – not done in US; shows rank in Japan b) Slouching – rude in most countries c) Hands in pocket – disrespectful in Turkey d) sitting with legs crossed – offensive in Ghana, Turkey
- 12. 4. Gestures – varies according to cultures Acceptable in one’s culture but offensive to another Eg: pointing – US – index finger; Germany – little finger, Japan – entire hand counting – thumb – 1 in Germany, 5 in Japan Middle finger – 1 in Indonesia
- 13. 5. Facial expressions – identical but meaning may differ. a) Asian cultures – suppress facial expression. b) Latin/Arabic – exaggerate grief; Am men hide grief c) animated expressions – lack of control. d) too much smiling – shallowness.
- 14. 6. Eye contact and gaze a) Western – eye to eye – positive – interest, attention b) Arabic – prolonged eye contact – interest and truthfulness. c) Japan, Africa, Latin Am,- avoid eye contact – to show respect
- 15. 7. Touch Basic message – protect, support, disapprove (hug, kiss, hit, kick). a) USA – handshake – common; hugs, kisses for opposite sex or family – intimacy. b) Islamic and Hindu – don’t touch with left hand; Islam – don’t approve touching (opp gender). c) Asians – don’t touch head (houses the soul)