This document discusses how IT systems, tools, and technologies can support HR functions. It identifies the benefits of implementing an HR database and HR self-service, including improved efficiency, consistency, and single source of truth. Integrating HR systems with other systems like ERP provides benefits like reduced errors and automated data uploads. Other IT tools like social media and web 2.0 technologies can enhance knowledge sharing, communication and information strategies within HR. The document encourages networking to further develop skills and expertise in supporting HR with technology.

1. IT systems, tools & technologies that support HR Fiona Hinds

2. About Me What am I doing now? 2009 to date HR Systems & Information Manager 2006-2009 MSc Business Information Systems Management What I have been doing… Graduated 2001 BSc Business Information Systems with Psychology 2002-2006 HR Administration 2007-2008 HR Systems & Information Officer

3. Learning Objectives To identify the benefits of implementing an HR database To identify the benefits and challenges of implementing HR self service To identify the benefits of integrating an HR database with other systems To identify ways of using other IT tools and technology to support HR, processes, communication and Knowledge Management

4. Databases A structured collection of records stored in a computer system Approximately 400 employees NorthgateArinsoEmpower features & benefits Quickly look up data Query data Handle large amounts of data Single version of the truth Correspondence Reminders Business Processes

5. Discuss HR database vs paper based employee records What can an HR database improve? Consistency Efficiency Effectiveness

6. Self Service Customer service interactions using automation Approximately 120 managers and 280 employees NorthgateArinsoePeople and eManagerfeatures & benefits ePeople Absence, Address & Training requests Data lookup Surveys Reminders Announcements Email alerts eManager Approvals Reports Planners Reminders Announcements Email alerts

7. Self Service Challenges during implementation Resistance to Change Communication Training Data Protection

8. Activity Some employees have voiced their discontent with the implementation of self service Write a communication reassuring them and highlighting the benefits Accuracy Efficiency HR Strategic role Management

9. Interfacing HR systems with other systems A point of interconnection between two systems ERP (Enterprise Resource Planning) Systems designed to interconnect Approximately 57 other systems at IPCC 7 other HR systems Outsourcedprovider applications

10. Interfacing HR systems with other systems Payroll interface project (Ingenuity to Empower) Benefits Single point of data entry Automation of data upload Single version of the truth Reduced payroll errors

11. Activity Identify some of the key systems in your organisation What data are they likely to share with each other and why? Accuracy Efficiency Consistency

12. Other IT tools and technology Web 2.0 tools and technology The self service of the internet Facilitates user produced content No longer static non-interactive web pages Usually profile about you and your interests Web 2.0 at IPCC Security of information and web based applications SharePoint Accessible within IPCC firewall only Personalised profile page Document sharing Surveys Wikis Blogs Web based, familiar, accessible Live feeds & updates

13. Other IT tools and technology Benefits of web 2.0 technology in HR Information and knowledge sharing Supports HR Knowledge Management, Communication and Information strategies Enhancement of employees actively collaborating with HR Key HR Stakeholders & communities can network more effortlessly Manager Employees Trainers HR Knowledge repositories (Managers experiences, HR procedures) Move away from static intranet pages

14. Discuss Identify some communities / networks that are key to the success of HR in your organisation How could social tools or web 2.0 technology further enable the community / network? Communication Knowledge Management Information Management Accessibility

15. Learning Objectives To identify the benefits of implementing an HR database To identify the benefits and challenges of implementing HR self service To identify the benefits of integrating an HR database with other systems To identify ways of using other IT tools and technology to support HR, processes, communication and Knowledge Management

16. About you Your background does not matter Get involved British Computer Society CIPD System user groups LinkedIn Twitter

17. Thank you Networks http://www.linkedin.com/pub/fiona-hinds-bsc-hons-mbcs/7/373/4b8 http://twitter.com/fionahinds Work http://souljah-on-knowledge-management.blogspot.com http://fionahindsight.wordpress.com/