Creating A Culture of Quality

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Flowchart to assist in evaluating nonconformance to be elevated to a CAPA ( Corrective Action Preventive Action). FDA requires from their regulated industry to eliminate or reduce risk to the public. In the high risk industry such as Pharmaceuticals and Medical Devices any major nonconformance or customer complaints must be evaluated and if necessary investigated to identify the root cause, place an effective solution to eliminate or reduce risk for the public.

Ensure the quality of your product or service is consistent with our content-ready total quality management PowerPoint presentation slides. These capability maturity model integration presentation slides will help you upgrade the standards of your organization. Our quality improvement PPT presentation will help you enhance the quality of your firm outputs. This content ready quality control PowerPoint PPT covers all the relevant slides such as introduction, TQM pyramid, TQM model, customer focus in TQM, planning process in TSM, process management, business process improvement, involvement of people, TQM elements, determinants of product quality, determinants of service quality, importance of good quality, consequences of poor quality, principles and certification, and tools of quality management. It also includes slide on pareto chart, flow chart, fishbone diagram, data and analysis, root cause analysis, opportunity analysis, timeline analysis, force field analysis, SIPOC analysis, 5 why analysis, failure mode effect analysis, musts and wants, cost of quality, quality cost report, quality control, and quality management dashboard. Using these presentation slides, you can explain the content of quality control and quality assessment. So, quickly download this total quality management presentation PPT. Get them in the groove with our Total Quality Management PowerPoint Presentation Slide. Encourage them to follow given directions.

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Recorded webinar: http://slidesha.re/18ouqPy Subscribe: http://www.ksmartin.com/subscribe Karen’s Books: http://ksmartin.com/books Businesses routinely attempt to accomplish too much and quickly lose focus when the next fire erupts or a new "shiny ball" appears. Strategy Deployment (also known as hoshin kanri and policy deployment) is a highly effective means for creating and maintaining focus on the projects and improvement activities that lead to outstanding business performance. Though Strategy Deployment (SD) was developed in the 1950's, it's experiencing a resurgence due to the growing popularity of Lean practices and SD's vital role in creating the climate for success. In this webinar, you'll learn how to: • Prioritize the laundry list of what you COULD focus on as an organization and create a "must do, can't fail" list of what you WILL focus on. • Gain organization-wide alignment, the key to successful plan execution. • Manage the plan to keep distractions at bay and generate the level of results all organizations are capable of. In short, you'll learn how to accomplish meaningful improvement in a way that aligns rather than divides, and puts improvement in its rightful place as an integral part of achieving overarching business goals.

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Statistical process control (SPC) is a method of quality control which uses statistical methods. SPC is applied in order to monitor and control a process. Monitoring and controlling the process ensures that it operates at its full potential. At its full potential, the process can make as much conforming product as possible with a minimum (if not an elimination) of waste (rework or scrap). SPC can be applied to any process where the "conforming product" (product meeting specifications) output can be measured. Key tools used in SPC include control charts; a focus on continuous improvement; and the design of experiments. An example of a process where SPC is applied is manufacturing lines.

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This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here: http://flevy.com/browse/business-document/total-quality-process-tqp-349 Many quality improvement programs fail because they were not managed as a total process. Total Quality Process (TQP) teaches you how to approach quality or any change initiative as a company-wide effort. You will learn how to make a commitment, plan and begin to implement systems for managing quality that integrates all the people, processes/systems and continuous improvement initiatives together. Based on Philip Crosby's methodology, what this presentation guide will focus is not a new quality control system, but a company-wide approach to total quality. A process for total quality must comprise Quality Management and Quality Improvement. The Total Quality Process (TQP) introduced in this presentation is based on Five Quality Principles and establishes Four Key Activities for Quality Management. TQP is designed to involve every employee in your company in quality improvement efforts. NO. OF SLIDES = 83 LEARNING OBJECTIVES 1. Explain the Principles of Quality 2. Describe the TQP framework ("House of Quality") 3. Define the Four Key Activities for managing quality 4. Explain the need for a culture change, starting at the top 5. Demonstrate a personal commitment to total quality 6. Explain the TQP implementation infrastructure 7. Describe how to put the systems for TQP into motion 8. Identify ways to sustain TQP activities 9. Understand a manager's role in quality improvement

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A culture of quality starts with a common language that an organization uses to talk about how it meets the needs of its customers and ensures its customers or clients are satisfied. Like all cultures, a quality culture is built around shared values and is embodied within the organizations. Those values are illustrated through the stories an organization tells about quality and the actions it takes to ensure everyone knows the importance of quality, from the governance to the measurement to the training. When these stories, actions and value are instilled through every level of an organization, a culture of quality is created. "Culture of Quality: Accelerating Growth and Performance in the Enterprise" explores the key components of a successful culture of quality. This first-of-its-kind global study offers actionable insight into how a quality-driven culture can accelerate business performance. Download the free report and learn more about the research here: www.cultureofquality.org.

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