This document discusses managing innovation and continuous improvement within organizations. It notes that uncertainty drives the need for organizational learning and adaptation. While the innovation process is often generalized, some firms formalize innovation management better than others. Successful innovation is strategy-based and depends on strong internal and external linkages as well as mechanisms that enable change. It also requires addressing culture and the human side of change systematically from the top down. The document provides strategies for innovation and lessons for implementing change projects successfully within an organization.