This document discusses building a business case for implementing a Unified Communications (UC) solution. It begins by outlining common challenges customers face with communication and collaboration. It then discusses assessing the existing environment, identifying key use cases, and comparing UC options to develop an architecture. The document provides examples of cost savings and benefits organizations have achieved by implementing UC solutions. These include reducing travel, conferencing, and telephony costs, as well as increasing productivity, customer satisfaction, and sales. It also presents a case study of how EMC helped a customer implement a UC solution from Microsoft and realize over $15 million in annual benefits.
The presentation envelopes unified communication services, beginning with what
it means, its importance and benefits. The slide sheds light on what's popularly known as 'Human
Assisted E-commerce' and how Happiest Minds' Lifecycle Services help enhance unified
communications.
Happiest Minds Unified Communication Services:
http://www.happiestminds.com/technology-focus/unified-communications-services/
Actis designs and builds UC solutions that extend comprehensively across the enterprise – not just on desktops, laptops, and mobile devices, but also in AV-enabled specialised work spaces like boardrooms, VC rooms, auditoriums, learning centres, and so on. See more at: https://www.actis.co.in/solutions/unified-communication-solutions/
Unified Communications - Collaborative services that deliver greater busines...Exponential_e
Unified Communications - Collaborative services that deliver greater business efficiency
Built on Exponential-e’s fully resilient platform, our UCC offering includes presence, IM, voice, video and collaboration tools - and we believe reflects the next generation in telephony communications.
Delivering a UC Experience - Migration vs. IntegrationWainhouse Research
A well-implemented and fully-adopted UC solution delivers benefits to end users, IT teams, and the enterprise alike. Of course, the terms “well-implemented” and “full-adopted” are more often found in UC roadmaps and strategy presentations, and less often in live production environments. This SlideShare provides a comparison between two common approaches to UC deployment: Migration vs Integration. Our goal is to challenge the traditional approach, and investigate a potentially faster path to a fully unified user experience – without risk to the end user, the IT team, or the business.
The presentation envelopes unified communication services, beginning with what
it means, its importance and benefits. The slide sheds light on what's popularly known as 'Human
Assisted E-commerce' and how Happiest Minds' Lifecycle Services help enhance unified
communications.
Happiest Minds Unified Communication Services:
http://www.happiestminds.com/technology-focus/unified-communications-services/
Actis designs and builds UC solutions that extend comprehensively across the enterprise – not just on desktops, laptops, and mobile devices, but also in AV-enabled specialised work spaces like boardrooms, VC rooms, auditoriums, learning centres, and so on. See more at: https://www.actis.co.in/solutions/unified-communication-solutions/
Unified Communications - Collaborative services that deliver greater busines...Exponential_e
Unified Communications - Collaborative services that deliver greater business efficiency
Built on Exponential-e’s fully resilient platform, our UCC offering includes presence, IM, voice, video and collaboration tools - and we believe reflects the next generation in telephony communications.
Delivering a UC Experience - Migration vs. IntegrationWainhouse Research
A well-implemented and fully-adopted UC solution delivers benefits to end users, IT teams, and the enterprise alike. Of course, the terms “well-implemented” and “full-adopted” are more often found in UC roadmaps and strategy presentations, and less often in live production environments. This SlideShare provides a comparison between two common approaches to UC deployment: Migration vs Integration. Our goal is to challenge the traditional approach, and investigate a potentially faster path to a fully unified user experience – without risk to the end user, the IT team, or the business.
Unified Communications
The integration of real-time communication services such as instant messaging, presence information, telephony, video conferencing, desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging.
Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014Exponential_e
Can we spend less on IT, work less, but accomplish more?
Join us at The Ritz to discover how Exponential-e’s innovative hybrid services combine the best of traditional IT competencies, with world leading connectivity, Cloud and communication services - and make the impossible, possible.
Our CEO, Lee Wade, will be amongst a selection of key speakers, who will share their views on how innovations in Cloud services can be combined with advanced networking technology and service provider experience to deliver the real benefits businesses have been seeking.
We'll seek to explain how you can spend less on IT, work less and still accomplish more. We'll demonstrate why your Cloud is only as good as your network, and how you can transition to the Cloud efficiently and securely.
Seems too good to be true? Come and see for yourself.
View our Cloud video and more on YouTube: https://www.youtube.com/user/Exponentialltd
When you partner with NEC, your company is backed 100% by us. NEC’s 360° approach to Channel Partner success makes it easy to sell, set up, manage, and support cloud services while earning more revenue, owning your customer relationships, and building value for your businesses. Visit https://www.univergeblue.com/partners to learn more about UNIVERGE BLUE and Partnering with NEC.
This Wainhouse Research Ebook investigates Unified Communications and Collaboration (UC&C) as an enabler of Digital Transformation. We’re focusing on the broad, enterprise-wide impact that a well deployed, integrated, and expanded UC&C experience delivers, and its ability to enable a larger Digital Transformation strategy.
This eBook provides an objective, unbiased, and detailed overview of UC&C Transformation, covering the following topics:
Digital Transformation - key concepts, terms, and definitions
Enterprise Drivers - primary drivers leading the enterprise to a digital transformation strategy
Transformation Reality - common enterprise barriers to digital transformation
Key Steps & Best Practices - to making your transformation journey successful
Transformation Use Cases & Opportunities - transformation targets and benefits
This eBook includes expert analyst insight backed by the following research:
In-Dept Interviews – with product teams, IT Decision Makers (ITDMs), and executives with experience transforming their enterprises with the use of UC&C tools and solutions.
Wainhouse Research Data – we reference data points from end-user and ITDM surveys, briefings with technology vendors, and insight gained from enterprise consulting engagements.
UNIVERGE BLUE CONNECT BRIDGE – Your BRIDGE to the Cloud!InteractiveNEC
This infographic explains how existing NEC customers are bridging the gap between their NEC phone system and the cloud, so teams can work from anywhere. To learn more visit www.univergeblue.com/bridge.
9 Ways Your Aging Phone System Is Putting Business Success On HoldInteractiveNEC
Whether it’s a question about a product or service, a new order, a support issue, or simply trying to pay a bill, customers still want to pick up a phone and talk to someone at your company. In other words, despite all the advances in technology, people still need a human connection—and a phone call provides just that.
Next gen tech for business and telecom service providers, Raman Singh, CloudC...Alan Quayle
Next gen tech for business and telecom service providers
Raman Singh, Chief Innovation Officer, Cloud Connect
CloudConnect is a DOT Licensed Virtual Network Operator offering a lot more than just India’s first PBX on Mobile for SMBs. CloudConnect gives you the advantage of a comprehensive, and secure mobile-first Business Communication Systems which include cloud PBX system, Business IP phone service, and Unified Communications and Collaboration for small businesses.
This presentation will cover:
Emerging trends: How CloudConnct can help
CloudConnect’s offerings
UCaaS:sensible, effective, and immediately deployable
Customization, verticals, and ecosystem
CloudConnect platform Architecture
Product overview and unique value
Omni-Channel and voice bot examples
Auto-config, auto scaling, self-healing
Approach To It Simplification PowerPoint Presentation SlidesSlideTeam
This PPT deck displays thirtyone slides with in depth research. Our topic oriented Approach To It Simplification PowerPoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyze the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Approach To It Simplification PowerPoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
UNIVERGE BLUE™ CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.
Strategies For IT Simplification PowerPoint Presentation Slides SlideTeam
It covers all the important concepts and has relevant templates which cater to your business needs. This complete deck has PPT slides on Strategies For It Simplification PowerPoint Presentation Slides with well suited graphics and subject driven content. This deck consists of total of thirtytwo slides. All templates are completely editable for your convenience. You can change the colour, text and font size of these slides. You can add or delete the content as per your requirement. Get access to this professionally designed complete deck presentation by clicking the download button below.
Introduction to Unified Communications: Concepts and Opportunitiesdigitallibrary
You've probably heard "Unified Communications" as a technology buzzword, but what does UC actually mean? What technology elements are included in the UC definition, and more importantly, which elements are likely to become part of your enterprise network in the next 12 to 24 months? Separate the UC hype from the reality, and get a better understanding how UC will be used by your enterprise.
NEC's Top 10 Strategic Smart Enterprise Drivers 2022InteractiveNEC
Digital Transformation is recreating business models, changing the way customers and employees function and
altering whole industries. Social and business values surge when people, devices, and resources are connected.
With the COVID-19 pandemic a further catalyst, organizations worldwide are embracing digital transformation
to manage rapid organization-wide changes in support of business continuity, remote working, and dynamic
service delivery.
With technology changing exponentially and everything moving to the cloud, enterprises face the challenging decision of whether to keep and maintain their communications systems in-house or move to the cloud. On-premises solutions allow enterprises more direct control over their communication systems, while cloud solutions offer the advantages of low upfront costs, a single monthly payment, and an always-current managed service technology.
UC is clearly more than IM and presence. It is time for more organizations to exploit UC and realize the ‘Art of the Possible’. Modality Systems is one of the most well-respected Lync® practices globally, empowering enterprises with a single trusted partner to support them through every stage of the unified communications process—design, implementation, user adoption, support and development—with the goals of boosting end-user success, driving productivity and maximizing the return on their Lync® investments.
Making a Pain-free Migration to Unified CommunicationsReadWrite
Every firm, company or enterprise with distributed data and voice networks is looking for ways to control costs and increase efficiency. To achieve these goals, businesses need to integrate both voice and data onto a single, converged network to reduce costs and improve productivity. A converged voice and data network is the foundation for Unified Communications (UC), which fosters productivity through mobility and collaboration. Mobile technology allows users to work smarter with simple, end-to-end solutions that combine time-saving communication tools that boost user performance, such as virtual private networks and wireless applications. UC also promotes effective collaboration by connecting people with the right resources the first time, thereby increasing productivity. This paper examines the value of UC applications, tools and technologies to provide guidance for pain-free migration to a more efficient and high-performance business environment.
Unified Communications
The integration of real-time communication services such as instant messaging, presence information, telephony, video conferencing, desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging.
Exponential-e | Cloud Revolution Seminar at the Ritz, 20th November 2014Exponential_e
Can we spend less on IT, work less, but accomplish more?
Join us at The Ritz to discover how Exponential-e’s innovative hybrid services combine the best of traditional IT competencies, with world leading connectivity, Cloud and communication services - and make the impossible, possible.
Our CEO, Lee Wade, will be amongst a selection of key speakers, who will share their views on how innovations in Cloud services can be combined with advanced networking technology and service provider experience to deliver the real benefits businesses have been seeking.
We'll seek to explain how you can spend less on IT, work less and still accomplish more. We'll demonstrate why your Cloud is only as good as your network, and how you can transition to the Cloud efficiently and securely.
Seems too good to be true? Come and see for yourself.
View our Cloud video and more on YouTube: https://www.youtube.com/user/Exponentialltd
When you partner with NEC, your company is backed 100% by us. NEC’s 360° approach to Channel Partner success makes it easy to sell, set up, manage, and support cloud services while earning more revenue, owning your customer relationships, and building value for your businesses. Visit https://www.univergeblue.com/partners to learn more about UNIVERGE BLUE and Partnering with NEC.
This Wainhouse Research Ebook investigates Unified Communications and Collaboration (UC&C) as an enabler of Digital Transformation. We’re focusing on the broad, enterprise-wide impact that a well deployed, integrated, and expanded UC&C experience delivers, and its ability to enable a larger Digital Transformation strategy.
This eBook provides an objective, unbiased, and detailed overview of UC&C Transformation, covering the following topics:
Digital Transformation - key concepts, terms, and definitions
Enterprise Drivers - primary drivers leading the enterprise to a digital transformation strategy
Transformation Reality - common enterprise barriers to digital transformation
Key Steps & Best Practices - to making your transformation journey successful
Transformation Use Cases & Opportunities - transformation targets and benefits
This eBook includes expert analyst insight backed by the following research:
In-Dept Interviews – with product teams, IT Decision Makers (ITDMs), and executives with experience transforming their enterprises with the use of UC&C tools and solutions.
Wainhouse Research Data – we reference data points from end-user and ITDM surveys, briefings with technology vendors, and insight gained from enterprise consulting engagements.
UNIVERGE BLUE CONNECT BRIDGE – Your BRIDGE to the Cloud!InteractiveNEC
This infographic explains how existing NEC customers are bridging the gap between their NEC phone system and the cloud, so teams can work from anywhere. To learn more visit www.univergeblue.com/bridge.
9 Ways Your Aging Phone System Is Putting Business Success On HoldInteractiveNEC
Whether it’s a question about a product or service, a new order, a support issue, or simply trying to pay a bill, customers still want to pick up a phone and talk to someone at your company. In other words, despite all the advances in technology, people still need a human connection—and a phone call provides just that.
Next gen tech for business and telecom service providers, Raman Singh, CloudC...Alan Quayle
Next gen tech for business and telecom service providers
Raman Singh, Chief Innovation Officer, Cloud Connect
CloudConnect is a DOT Licensed Virtual Network Operator offering a lot more than just India’s first PBX on Mobile for SMBs. CloudConnect gives you the advantage of a comprehensive, and secure mobile-first Business Communication Systems which include cloud PBX system, Business IP phone service, and Unified Communications and Collaboration for small businesses.
This presentation will cover:
Emerging trends: How CloudConnct can help
CloudConnect’s offerings
UCaaS:sensible, effective, and immediately deployable
Customization, verticals, and ecosystem
CloudConnect platform Architecture
Product overview and unique value
Omni-Channel and voice bot examples
Auto-config, auto scaling, self-healing
Approach To It Simplification PowerPoint Presentation SlidesSlideTeam
This PPT deck displays thirtyone slides with in depth research. Our topic oriented Approach To It Simplification PowerPoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyze the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Approach To It Simplification PowerPoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
UNIVERGE BLUE™ CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.
Strategies For IT Simplification PowerPoint Presentation Slides SlideTeam
It covers all the important concepts and has relevant templates which cater to your business needs. This complete deck has PPT slides on Strategies For It Simplification PowerPoint Presentation Slides with well suited graphics and subject driven content. This deck consists of total of thirtytwo slides. All templates are completely editable for your convenience. You can change the colour, text and font size of these slides. You can add or delete the content as per your requirement. Get access to this professionally designed complete deck presentation by clicking the download button below.
Introduction to Unified Communications: Concepts and Opportunitiesdigitallibrary
You've probably heard "Unified Communications" as a technology buzzword, but what does UC actually mean? What technology elements are included in the UC definition, and more importantly, which elements are likely to become part of your enterprise network in the next 12 to 24 months? Separate the UC hype from the reality, and get a better understanding how UC will be used by your enterprise.
NEC's Top 10 Strategic Smart Enterprise Drivers 2022InteractiveNEC
Digital Transformation is recreating business models, changing the way customers and employees function and
altering whole industries. Social and business values surge when people, devices, and resources are connected.
With the COVID-19 pandemic a further catalyst, organizations worldwide are embracing digital transformation
to manage rapid organization-wide changes in support of business continuity, remote working, and dynamic
service delivery.
With technology changing exponentially and everything moving to the cloud, enterprises face the challenging decision of whether to keep and maintain their communications systems in-house or move to the cloud. On-premises solutions allow enterprises more direct control over their communication systems, while cloud solutions offer the advantages of low upfront costs, a single monthly payment, and an always-current managed service technology.
UC is clearly more than IM and presence. It is time for more organizations to exploit UC and realize the ‘Art of the Possible’. Modality Systems is one of the most well-respected Lync® practices globally, empowering enterprises with a single trusted partner to support them through every stage of the unified communications process—design, implementation, user adoption, support and development—with the goals of boosting end-user success, driving productivity and maximizing the return on their Lync® investments.
Making a Pain-free Migration to Unified CommunicationsReadWrite
Every firm, company or enterprise with distributed data and voice networks is looking for ways to control costs and increase efficiency. To achieve these goals, businesses need to integrate both voice and data onto a single, converged network to reduce costs and improve productivity. A converged voice and data network is the foundation for Unified Communications (UC), which fosters productivity through mobility and collaboration. Mobile technology allows users to work smarter with simple, end-to-end solutions that combine time-saving communication tools that boost user performance, such as virtual private networks and wireless applications. UC also promotes effective collaboration by connecting people with the right resources the first time, thereby increasing productivity. This paper examines the value of UC applications, tools and technologies to provide guidance for pain-free migration to a more efficient and high-performance business environment.
Everyone is talking about cloud computing and Software-as-a-Service (SaaS) these days. Almost every technology vendor has announced a cloud strategy – even the traditional software zealots. But what do cloud computing and SaaS mean for product managers? The impacts are more significant than you may think. From pricing and profitability measurement to sales and marketing, cloud is having a noteworthy influence on the day-to-day activities of product managers.
CAMO Technologies Inc. conception dates back to 1997 when an IT Firm called BIT Tech was Founded by Ashwani Jasti. BIT Tech grew to be one of fastest moving IT firms in the US and became a perfect candidate for the expansion of the CAMO Group.
In 2002 CAMO ASA of Norway, merged with BIT TECH of NJ, USA and Formed CAMO Technologies. CAMO Technologies has now become a strong asset to the CAMO Group. Lead by Ashwani Jasti, the companies CEO/President, CAMO has produced record growth each year.
CAMO Technologies is headquartered in Woodbridge, New Jersey. Acknowledged as one of the leading IT Solutions and Staffing Firms in the US. the CAMO Technologies is recognized as an experienced, reliable and dynamic Software Product Development, Re-engineering, Testing, & Strategic IT Staffing Firm.
Ask the Experts Panel: How Customers Add Value to ServiceNow Discovery and Se...Precisely
As organizations today try to ensure that their digital transformation is executed as efficiently as possible, IT teams are tasked with delivering an ever-increasing number of services to the business. To effectively manage these mission-critical services, IT needs to know how they work—which infrastructure components and applications deliver a service and how they interact. Without this service visibility, there’s no easy way to resolve service outages, optimize service architectures, or assess the service impact of infrastructure changes. This is even more challenging when the business relies on siloed legacy systems like the mainframe and IBM i.
ServiceNow® Discovery builds on discovered infrastructure data to identify all the Configuration Items (CIs) that support a service, along with their service-specific relationships. It works hand-in-hand with ServiceNow® Service Mapping, which automates the service mapping process — creating a complete, up-to-date, and accurate record of your digital services in the ServiceNow® Configuration Management Database (CMDB). IT organizations with mainframe and IBM i can get more value out of these vital ServiceNow® Workflows by leveraging Precisely Ironstream to bring in mission-critical machine and log data from these previously siloed systems.
Watch this Ask the Experts Panel as they explore customer success stories and discuss how organizations are using ServiceNow and Ironstream to deliver a comprehensive, real-time view of their IT landscape. Our experts will discuss:
• How Discovery and Service Mapping Workflows allow customers to optimize their IT infrastructure
• Why mainframe and IBM i machine and log data vital to IT Ops teams
• How Ironstream enhances Service Mapping and Discovery to strengthen IT operations
Cloud computing is a better way to run your business. Instead of developing, maintaining and running your content management applications yourself, you access everything you need through the web. You just log in, customize it, and start using it. That’s the power of cloud computing.
Email security is essential. Email communications provide for efficient and effective collaboration and are extremely important as business records, yet they have long been the target of criminals looking to spread malware and steal the information that they contain.
Unified Communications are today becoming a must-have for businesses of all sizes. Come and learn how Microsoft hosted Private Cloud UC can provide key benefits to accompany your business in growing your efficiency and scalability.
Vendor hype has devalued the promise of unified communications and threatens to cause confusion with the move to cloud computing. In the absence of clear and unambiguous explanations of the benefits of embarking on such projects, end users could be forgiven for thinking that these are technologies without a purpose. However, a revolution is underway, bringing with it real benefits to enterprises and to workers.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Epistemic Interaction - tuning interfaces to provide information for AI support
Unified Communications - Its cool, but how can you demonstrate value to the business?
1. Unified Communications Its cool, but how can you demonstrate value to the Business? Building the Business Case for UC Toby Armfield Solution Principal EMC Consulting
4. EMC – You’re the storage guys right? CX4 UltraScale Series Fully Automated Storage Tiering (FAST): Automates movement and placement of data Enables efficient use of Flash and SATA drive technologies Optimizes both performance and cost based on user policy Supported across Symmetrix, CLARiiON, and Celerra Business applications are always optimized Never have to trade off between capacity or performance Simultaneously lower costs and raise service levels Energy efficient tiered storage technologies Tiering 1 and 2 TB LP SATA Flash drives Energy efficient arrays Adaptive cooling Snapshots Deduplication Single instancing Active archiving Spin down Thin provisioning Compression AX4 EMC’s Best-of-Breed Offerings—Superior Choices, Proven Technology, Best Value CLARiiON Centera Data Domain and Disk Library Symmetrix Celerra Connectrix Atmos DMX-3 950 DMX-4 950 Virtual Archive DMX-3 and DMX-4 Atmos NS-960 NS-480 NS-120 MDS-Series DL5000 series EMC Centera 4-Node NX4 VG2 VG8 AtmosVirtualEdition Data Domain Deduplication Storage Systems VMAX VMAX SE B-Series
5. Today 2000 Systems Systems #1 share in external disk, networked storage, VMware environments2 Services Services Leading information-focused services organization in world1 1 EMC ranked in leaders quadrant Gartner Magic Quadrant for Storage Professional & Support Services 2According to a Forrester Survey of 124 IT decision makers using x86 server technology, Source: IDC, March 2009; Forrester, January 2009 3 IDC Worldwide Quarterly Storage Software Tracker, Sep 2009 Software Software Sixth largest software company #1share in total storage software3 EMC Has Evolved
15. 20-time Partner of the Year winner; FASTforward Enterprise Search Innovation Award
16.
17. EMC and Microsoft 20 Partner of the Year awards 12 Competencies “I'm super impressed by what EMC's done building this incredible service capability around Microsoft products in general, SharePoint in particular. They've got the largest group of trained professionals around SharePoint. It's really impressive.” Steve Ballmer, CEO, Microsoft – February 2009
20. Consumerisation of IT “Consumer IT will affect every enterprise. Attempts by enterprises to deny this are doomed to failure, just as previous attempts to deny Wi-Fi, 'smart' mobile phones, the Internet, and even the PC itself failed.” – David Mitchell Smith, VP & Gartner Fellow, Gartner Inc.
28. Organisational Roles Executive Delegate while mobile to ensure critical decisions are made Be accessible to customers and internal teams Salesperson Stay connected with project teams and customers Quickly respond to customer requests while mobile Departmental Workers Collaborate on projects with distributed team Access information while away from their desks Teleworker Work from home or elsewhere without compromising productivity
30. Compare Options & Develop The Architecture User profiles/ workloads Remote / Home Office Current/Future SLAs Business Process Existing Infrastructure Network Architecture UC Strategy Governance Compliance Desktop Strategy Virtualisation strategy Skills & Resources Data Center Strategy What do you require?
31. Identify Cost Savings & Benefits Cost Reduction - by increasing the number of first time contacts, reducing call charges and eliminating third party conferencing costs. Workforce Productivity – improved by several hours a week per employee through facilitating more productive communication and collaboration. Customer Satisfaction – is enhanced by increasing employee responsiveness to customers, partners and co-workers. Risk & Compliance – these are better managed by placing structure and best practice around the way you utilise communication within your organisation. Carbon Considerations - by enabling better remote communication and reducing the need for unnecessary face to face meetings.
33. Current challenges Integration with other Strategic Programs and/or MS applications OCS/IM currently only deployed in-house Support new initiatives such as Unified Messaging Look at federation / Public IM connectivity Looking to understand the TCO of implementing audio/web/desktop sharing from OCS. How would this integration work with a cloud based solution Understanding the risk vs. value of staying with Cisco/Webex or moving to full MS solution Challenges with Video Conferencing Currently from large meetings Looking to support desktop ad-hoc video Challenges in delivering conferencing facilities in a globally distributed env Regulatory / Compliance requirements eDiscovery – compliance/litigation needs
34. Deliverables Detailed current infrastructure assessment Define end-state / Services Requirements Users requirements: UCC Capabilities (E.g. Full IM, single number, UM, eDiscovery, etc) IT Requirements: SLAs, Manageability, Security Detailed Options and ROI analysis Deployment options including: in-premise and cloud (by default CIO asks for Cloud) Differences between Exchange 2007 and 2010 Recommended implementation plan Roadmap with individual phases/projects showing ROI, Risks, Dependencies, and Metrics to measure benefits. Budgets and Milestones for each deployment phase/project ”We want vendor expertise and leadership guiding and shaping this work, rather than us defining the specific process and deliverables from the beginning.”
35. Cost Savings & Benefits The following benefits could be achieved as the solution is rolled out and users start to use the advanced functionality Decreasing Costs: Reduce Travel Costs $1.3M Reduce Conferencing Costs $450K Reduce Telephony Costs $820K Reduce Messaging Costs $185K Improving Business Outcomes: Faster Project Completion $3.2M Shortened Sales Cycle Times $5.9M Increased User Productivity $3.5M Total Potential Annual Benefits: $15.5M
36. Roadmap & Business Benefits Mobile Working: Enable users to have access to all services from any location and setup home offices / teleworking facilities Dial in and Web Conferencing: Enable users to launch scheduled and ad-hoc web conferences (Live meeting) and voice conferences with both internal and external participants Peer to Peer Audio & video: Users can elevate IM conversations or set up ad hoc and scheduled audio or video conferences from their desktops (HW permitting) to improve collaborative working
37. EMC’s Business Benefits Direct Cost Savings Exchange Unified Messaging Voicemail Eliminate voicemail systems/support/software costs Voice calls over IP/Communicator Reduce PSTN phone calls and charges Reduce long-distance charges Internal hosting of LiveMeeting Reduce dependency on hosted solution (previously spending thousands/month) Cost avoidance IM rather than voice Reduce travel costs (hold virtual meetings rather than physical) Indirect Benefits Accelerate Sales Process Increase customer satisfaction Accelerate problem resolution Increase team collaboration
74. Unified Communications References Global Pharmaceutical Organization EMC has performed the largest migration to Microsoft Online in the world. This customer was a large international organization leveraging EMC’s Mail Migration Factory services to quickly migrate to the SaaS solution FACTS: 120,000 seats from Lotus Notes to Microsoft BPOS Large enterprise Unified Communications solution migrating from legacy email and instant messaging technologies to a unified Microsoft platform across the enterprise. EMC also deployed enterprise archiving & compliance solution. FACTS: 20,000 seats from Novell GroupWise to Microsoft Exchange and OCS Global Healthcare Service Organization International Healthcare Organization Large enterprise Unified Communications solution migrating the customer’s messaging, applications, and instant messaging platforms from Lotus to Microsoft Exchange & SharePoint. FACTS: 15,000 seats from Lotus Notes to Microsoft Exchange 2007, SharePoint, & OCS Large enterprise Unified Communications solution migrating the customer from Exchange 2003 to Exchange 2010 in a fully virtualized, highly available, EMC private cloud infrastructure. FACTS: 120,000 seats from Exchange 2003 to Exchange 2010 Global Aerospace Technology Company
EMC's deep expertise in enterprise messaging and unified communications technology helps clients plan, optimize, and deploy systems. Combined with our infrastructure solutions for business continuity, backup/recovery, security, management, and compliance, this expertise uniquely qualifies us to design the complete system. We provide services to: ◦Determine primary business and technical drivers such as cost, performance, compliance, disaster planning, and backup/recovery objectives.◦Assess the readiness of the current environment.◦Create a strategic migration plan.◦Deploy customized solutions that bring together communication systems, then leverage a single identity to improve manageability and insure that the system works seamlessly with other investments.
The same challenges are articulated at different levels of granularity depending on the area of focus.
Driving the Consumerisationof IT trend are:The growing availability of low-cost, easy-to-use devicesAn increasingly ubiquitous, pervasive, and affordable communications infrastructure, which encourages new acquisition and delivery models, especially those that use the webAn explosion of content — information, entertainment, services, and applicationsThe combination of these three factors destabilizes the balance of power among enterprises, technology providers, consumers, and governments. It challenges the basic assumptions regarding technology scarcity and the uniqueness long held by enterprise IT organizations. As previously mentioned, affordable access to technology and content significantly increases the power of the individual and how he or she chooses to interact with the enterprise as a customer and employee. When combined with the growing importance of global (virtual) communities, these changes are causing significant disruption in the technology (and other) business sectors.
Show of hands:How many are planning a UC project?How many of those have a business case?How many have a UC project in flight?How many of those have revisted the business case?
Organisations seeking to implement unified communications (UC) should do so to increase business agility, not to reduce costs, said Gartner, Inc. A recent Gartner survey of 300 organisations showed that early adopters of UC cited improvements in employee collaboration, productivity and customer service are the top three benefits after deploying UC. The survey showed that although it remained important, lower total cost of ownership was the least-mentioned benefit. By contrast, lower total cost of ownership and lower equipment costs were the top two expectations of UC among companies that have yet to deploy it. “It is evident that there is a significant difference between the expectations of UC and its actual benefits. We recommend that organisations build a business case based on enabling mobility and agility rather than on reducing IT department costs,”
A defined business case can help you gain an understanding of the value of IT beyond a simply “technical” solution by: Helping to document your current state, often revealing hidden cost and complexityProviding hard costs and ROI, allowing IT to better communicate to finance departments and executivesAligning business value with a potential technical solutionBuilding financial metrics to prioritize projects as part of a larger IT portfolio
It all sounds great, but how do you make the business case for UC? Fortunately, there are clear best practices. Follow the roadmap detailed below to build your business case for Unified Communications.Develop use case scenariosIdentify and agree the business requirements for UC and develop use cases to satisfy these, identifying the business drivers early on will help with getting the business bought into the program and later when you start assigning value to these proposed benefits and functionsAssess your environmentInventory your current infrastructure and benchmark business processes' use of your communications infrastructure. How does the use of ICT affect customer satisfaction and loyalty? Your infrastructure inventory, in terms of PBX, desktop set-up, network, and more, sets out the capabilities and limits for these processes. Overall, this exercise will provide a benchmark to quantify the gap between your current reality and your ideal future state.Compare options, develop the architectureBased on the requirements of your core use case scenarios, develop a framework for comparing technology options, keeping in mind the impact that different options will have on the final solution. Developing a conceptual architecture for each of the recommended options will provide a graphical representation of the interrelation of available technology components. This can help to illustrate data flow for various activities, build network security scenarios and more.Find and document cost savingsBuild a high-level cost/benefit analysis based on options and architecture. This is where the business case will be proven. The object is to quantify the benefits over time, assigning them a dollar value. While there is no one formula for such calculations, you could determine what a modest increase in productivity, plus forecasted cost savings in bandwidth and telephone charges, are likely to net you.For example, you might calculate: The cost savings of implementing a telework model versus providing real estate/office space for resourcesThe cost savings of replacing a percentage of face-to-face meetings with video conferencing or telepresenceChurn reduction thanks to increased customer response times
Key Things to Focus on: Mobility does not mean a solution for only users that are highly mobile but a solution that allows work to be done efficiently from outside the office or away from the desk. This may mean on the road, in a hotel, at Starbucks, or from home.
Key Things to Focus on: We see that mobile communications are critical to the success and advancement of organizations in a global marketplace. With the rising costs of travel and fuel and the demands of a distributed workforce and global economy, business must find new ways to address these challenges by investing in secure, reliable, effective solutions. We have put together three scenarios that will offer some insight into how anywhere access solutions solve real business problems and address the pains and challenges you face daily. The scenarios are based on some of the most common job functions in today’s organizations. Anywhere Access Scenarios are designed to walk the customer through a situation that they can relate to and allow them to “see the benefits” of UC. Here we have listed 4 scenarios and given some background. Read through these backgrounds with the customer so they have an idea of what’s to come.Why these scenarios were chosen.Mobile Sales Force: Today’s Sales force is more involved than ever before. The average salesman spends most of his/her time in the field chasing leads, interfacing with customers, and working with project teams. With all of the communication required to realize revenue the sales force often feels disconnected when they are "out of the office". Access to critical business data and communications abilities is limited if not completely unavailable. This scenario explores how leveraging UC Anywhere Access technologies can overcome those obstacles and enable your sales force.Mobile Executive: Today’s Executives spend more and more time away from the office building partnerships and relationships and working on strategic initiatives. This often leaves them out of the loop when key decisions need to be made. Access to e-mail and business data to enable informed decisions and critical feedback are limited by the lack of communication capabilities a company provides. Executives need the ability to delegate on the go and insure they are always in the loop when business critical decisions have to be made. This scenario shows how UC Anywhere Access can help you provide this executive lifeline, ensuring your executives can respond when they need to.Occasionally Mobile Engineering, Marketing, Finance: Just because you are not mobile 50% of the time not do you work from home does not mean you will not benefit from Microsoft’s UC Anywhere Access. Engineers may need to work from an alternate location on a project in the field. Marketing or Finance may simply need to go to a conference room or hotel for a meeting. Teleworker: In today’s dynamic work environments, the focus has shifted to reduced costs and higher utilization of real estate investments. Employee recruitment and retention are also key drivers. Over the last few years we have noticed a growing trend in the work environment. Companies want to allow workers to efficiently work from home or alternative locations without compromising productivity. This scenario explores how companies can leverage UC Anywhere Access to accomplish these goals.
Common UC scenarios are:Unified Communications All-up Platform MessagingConferencingVoice The All-Up Platform is meant to provide “a little bit of everything” in the UC platform. This is usually appropriate for customers who are early in the their UC adoption or have several different areas where they may get value from UC.Next is Messaging, which is usually used with customers who have legacy messaging systems, such as IBM Lotus Notes. This scenario is also used with customers looking to upgrade their current Exchange environment.Conferencing is appropriate for customers who have high travel costs, such as companies with large field sales organizations and companies with green initiatives to reduce carbon emissions.The Voice scenario works best with customers who need to upgrade their PBX or voice mail systems, as well as customers with large numbers of branch offices.
Naturally, with a Unified Communications deployment, there are annualised IT support cost savings to be made by migrating away from old communications technologies and replacing them with more supportable consolidated technologies. These will of course help in building the business case and cannot be ignored. However, in our experience with clients who have successfully harnessed Unified Communications, we have identified five key areas that come together to form the most compelling case:Unified Communications also gives your business the kind of transformational shift that can enable businesses to survive and thrive through difficult economic times.There are 2 main areas for the business case to focus on, namely:significantly decrease costs associated with travel, IT administration, and communications – this is the easy one to quantify!In addition, Unified Communications can help you to improve your business outcomes by maximizing productivity and fostering collaboration – this is much harder to put a value on!
This slide is about the cost savings EMC realized with UC:Exchange UM for VMEMC is heavy on field offices from acquisitions. Standardizing on a centralized UM platform allows us to remove various high cost systems at each location that are each administered differently and separately, often by 3rd parties. EMC is very centralized with email and centralizing UM is adding to that savingsVoice calls over IPWe can take advantage of EMC’s extensive IP network for callingLower costs from foreign locations by sending the call over IP to WestboroBetter rates on LD and international because of High volume all from the same locationDirect OC to OC calls across the Atlantic with conchango acquisitionInternal Live MeetingSaves live meeting Service costsSaves travel costsDecreased travel raises employee moral Easier, more frequent use when integrated with OCSCost avoidanceEasier contact between consultants and sales forceIncreased ability to telecommute