This document introduces Microsoft Lync 2010 and provides an overview of unified communications. It discusses how Lync 2010 can help decrease costs through lower messaging, travel, telephony, and real estate expenses while also improving business outcomes like productivity, sales cycles, and customer issue resolution. The document demonstrates Lync 2010 and discusses Microsoft's business productivity infrastructure. It also covers Lync 2010 adoption rates, drivers of adoption, ecosystem partners, and hosting partners.

1. Introducing Microsoft Lync 2010Nathan Winters – UC TSP

2. A trip down memory lane…… 486/66 or faster processorAt least 32MB of RAM for Windows NT ServerAt least 250 to 500 MB of available disk space after Windows NT has been installedA server with the above configuration will support approximately 100-150 Users

3. AgendaUC IntroductionMicrosoft LyncQ&A

4. Future of CommunicationsCommunications TodayE-mail andCalendaringWebConferencing VideoConferencing InstantMessaging (IM)AudioConferencingTelephonyVoice MailInstantMessagingTelephony andVoice MailUnified Conferencing: Audio, Video, WebE-mail andCalendaringUser ExperienceUserExperienceUser ExperienceUserExperienceUser ExperienceUserExperienceUser ExperienceUnified Inbox & PresenceAuthenticationAdministrationStorageComplianceAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageOn-Premises Hybrid In the Cloud

5. Decrease CostsLower Messaging CostsSave20–40%Reduce Travel ExpensesSave50–80%Reduce Telephony and Audio Conferencing ChargesSave20–40%Save30–40%Lower Real Estate and Facility CostsSave40–60%Reduce Cost of Communications Systems>>Note: Results are based on customer evidence. Visit www.microsoft.com/uc/ and www.microsoft.com/casestudies to learn more.

6. Improve Business OutcomesImprove End-User and Team ProductivityComplete Projects Faster Up to 30 min/dayUp to 10%Shorten Sales Cycle Up to 20%Varies by customerResolve Customer Issues FasterUp to 20%Attract and Retain Employees>>Note: Results are based on actual Microsoft customer evidence and a composite case study of a 4,000-person company developed from interviewing 15 companies. Please see the Total Economic Impact™ of Microsoft Unified Communicationswhite paper issued by Forrester Research.

7. DEMO

8. Microsoft Business Productivity InfrastructureUnified Business PlatformUnified CommunicationsBusiness IntelligenceEnterprise Content ManagementCollaborationEnterprise SearchBest Productivity Experience Across PC, Phone, and BrowserThe Cloud On Your TermsOnlineOn-premises

9. Customer Adoption9

10. What’s Driving Adoption?User Experience & IntegrationPlatform & Extensibility“Integration with the desktop is why we chose a Microsoft solution. People love having presence in all the programs.”Martin Smale, IT Director NDS Group LtdUnified Infrastructure & Cost Savings“Lync has enabled us to move from planning to full deployment in a record six weeks. We’ve also been able to fully remove our PBXs while delivering an end to end secure UC environment.”” Vicente Fraser, CIO, London School of Business & Finance“We looked at the alternatives, such as Cisco, and chose Microsoft because it was half the cost and delivered twice the functionality. With Lync 2010 we are looking forward to delivering a leading edge communications service to our users.”Darren Lloyd, IS Manager, Newport City Homes

11. What About Microsoft?Usage (June 2010)Instant Messaging137k unique users - 97M messages per monthOnline Meetings and Ad hoc collaboration135k monthly scheduled meetings

12. 299k ad hoc desktop sharing sessions per monthReservation-less Audio Conferencing136k monthly audio conferences

13. 58M minutes of audio conferencing per monthEnterprise Voice77k people rely on OCS for all communications

14. 59 sites, 6.6M calls and 44M minutes /monthBusiness Value$1.2M per month from audio conferencing service

15. $2M per year in telephony support costs

16. Facilitates $90M per year reduction in travelAd hoc collaborationPlanning MeetingsCustomer MeetingsGlobal Development Teams

17. A New Partner Ecosystem for CommunicationsISVsGlobal & National SIsDevices/Infrastructure

18. Polycom MCU/Gateway SolutionMCUPolycom RMX provides both MCU conferencing and gateway pass-through functionality.Users meet in virtual rooms for multiparty calls.Virtual rooms appear as contacts in Lync 2010.MCU contains a static route to Microsoft Lync Server 2010 and registers it as a trusted application.Benefit over VTC direct registration without needing to register all endpoints.Benefit from telepresence interoperability with continuous presence and transcoding functionality.

19. Polycom RMX—TelepresenceMCULync 2010 can connect using RTV codec.Endpoints supporting H.264 high profile can join using H.264 HiP.RMX provides full transcoding.Multiple video layout is supported.Qualification schedule:March 2011: Office Communications Server HDXMay 2011: Lync HDXMay 2011: Lync RMX Immersive Telepresence Room system (H.323) Mobile device (audio only)Personal system(SIP) Microsoft LyncRTV (up to 720P HD)CX3000(audio only)

20. SummaryAccess any modality anywhere on any device.It’s a stackExchangeLync SharePoint

21. Microsoft Hosting PartnersSign up today! The UC Expo Trial powered by Microsoft Lync in association with Sipcom is available on stand 707 or at http://www.ucexpo.co.uk/SIPCOM-Trial.Microsoft confidential |16

22. Partners at the ShowHardwareAudiocodes (519)Boxed UC (715)Dialogic (219)Jabra (217)NET (715)Plantronics (309)Polycom (819)SNOM (717)HostingIntercall (711)Outsourcery(301)SIPCOM (707)ServicesAlways On (719)Dell (811)EMC Consulting (816)Formicary (818)Global Crossing (810)Grey Convergence (815)HP (709)Iconnyx (812)Modality (915)NEC (513)Orange Business Services (821)PostCTI (711)Techland (715)VCOMM (316)SoftwareAspect Software (813)X2O Media (817)

23. Immersive Experience Zone (915)Come along and have a play with Microsoft UC!!!

24. My Blog – http://nathanwinters.co.uknwinters@microsoft.comQ&A