The document discusses the definition and characteristics of work teams. It defines a team as a small number of people with complementary skills committed to a common purpose and goals for which they hold each other mutually accountable. Teams create positive synergy and encourage members to prioritize team goals over individual goals. Teams are different from work groups in that individual efforts on a team result in performance greater than the sum of individual contributions. Key components of effective teams include context, composition, work design, and process variables. Turning individuals into team players involves selecting people with good interpersonal skills and training and rewarding them.