The document discusses two-factor authentication (2FA) and the Salesforce Authenticator app. It begins with an agenda and introduction to 2FA, explaining that 2FA provides an extra layer of security beyond a password. The bulk of the document then focuses on demonstrating the ease of setup of the Salesforce Authenticator app for 2FA, including a two-step setup process and features like viewing authentication requests and automating approvals. It concludes by noting additional security features and tools available for administrators.

1. Two-Factor Authentication:
Easy Setup, High Impact
Alexa Staudt
Product Manager, Identity & Authentication
astaudt@salesforce.com
@toopherlex

2. Agenda
2FA - What? Why?
Salesforce Authenticator
2FA Setup Demo
Q&A
1
2
3
4

3. Forward-Looking Statements

4. Why 2FA?

5. Why are we here?

6. Today’s Target?

7. Today’s Target?
The User

8. Why Two-Factor Authentication is Secure
• Provides an extra layer of security
beyond a password
• Protects account access even if
user’s password is compromised

9. Factors of Authentication

10. 2FA for Salesforce
Customers

11. Salesforce Authenticator: Simplicity and Security
• View all details in one place
• User, Action, Service, Device, Location
• Single button Approve or Deny
• Flag on Deny – alert incident response
• Automate Authentication
• If all details are the same in the future,
mobile device in the same location,
Authenticator can automate the user’s
response; no interaction necessary

12. Protect Your Data with Enhanced Security
Out-of-band technology removes
phishing vector on second factor
Admin tools for 2FA management
2FA Dashboard App

13. Exciting New Features!
• Backup & Restore
• Delegated Administration for
2FA management
• Even more tools for admins:
• Disable the automation feature or
allow only from trusted IP addresses
• Generate temporary tokens

14. Salesforce Authenticator Two-Step Setup
Step 1
Set up a 2FA permission set
Step 2
Users invited to use 2FA at login

15. Authenticator Setup Demo

16. Salesforce Authenticator Two-Step Setup
• Protect Your Salesforce Data on Trailhead:
Security Basics
User Authentication
Data Security
Identity Basics
• New webpages:
trust.salesforce.com
salesforce.com/2fa)