The document outlines essential professional etiquettes that nurses should follow to ensure good interpersonal relationships and smooth functioning within the healthcare team. Key points include being courteous, standing when seniors enter the room, maintaining silence when necessary, being punctual, and avoiding unprofessional behavior like nail biting. Additionally, it emphasizes respect for privacy and boundaries, such as not sharing secrets and not accepting gifts from clients.

1. PROFESSIONAL
ETIQUETTES FOR
NURSES
Prepared By: Mrs. Leena Ghag Sakpal.
Nursing Tutor

2. INTRODUCTION
• Etiquettes is a code of good manners that a nurse should
follow.
• The nurse is an important member of the health team that
must work in cooperation and harmony for the care of the
sick.
• For the smooth functioning and a good interpersonal
relationship, you as nurse should follow certain essential good
manners.

3. • You should be courteous to all. Be gentle and polite in your talk.
• You should greet your seniors, co-workers, your clients etc. with appropriate words and
according to the time of the day e.g., good morning, good evening etc.
• You should address the seniors with proper title e.g., sir, madam, sister, mister etc.
• Stand up when people of higher rank enter your room.
• Stand up when answering question in the classroom.
• Open the door for the seniors and stand aside for them to pass.
• Excuse yourself when overtaking a senior person.
• Stand aside and give way to seniors when you cross them on the ways, e.g., in the corridors, on
the staircase etc.

4. • Maintain silence wherever and whenever necessary, e.g., classroom, library, study room and
dormitories.
• Keep your dress neat and tidy.
• While on duty never use any form of jewellery that may interfere with work.
• Obey seniors without arguing.
• Help the seniors to carry a heavy load if you find them on the way.
• Say “Thank you” when someone is doing a favour for you and when someone corrects you.
• Get prior permission from the sister incharge before you take any article from any department.
• Do not delay the answers to the questions. Give the answer immediately and appropriately.
• Be punctual always.

5. • Avoid thumb sucking and nail biting.
• In an assembly, let the seniors take the seat first.
• Keep eye contact and sit face to face when listening to someone.
• Say “Excuse me” even if you hurt others accidentally.
• Never let others secret go out of you.
• Always close the door after getting into a room or when you get out of the room, if so desired.
• Knock at the door and wait for the answer before you enter other’s room.
• Do not cover the mouth while talking to others. Cover your mouth when you cough or sneeze.
• Excuse yourself before you interfere with others engaged in talking or doing some work.
• You should not give and receive any gifts or present especially from the clients and their
relative.