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STRATEGIC MANAGEMENT
ACCOUNTING
1
 Identify the strategic issues in MA
 Describe the issues conceptually
 Explain approaches used in handling the
strategic issues
 Discuss the role of management accountant
in confronting the issues
 Discuss strategic environmental MA
BKAM 3033 – Topic 2
2
Strategy
an integrated set of actions aimed at
securing a sustainable competitive
advantage.
Strategic
planning
- a process of designing a mission
statement, setting long-term goals
and objectives, and establishing
strategies.
- a long term plan.
BKAM 3033 – Topic 2
3
Strategic
management
long term planning, implementation and
controlling which provides a framework
for all the actions managers take and
how they are assessed.
Strategic
management
accounting
the role of mgt accounting in the
strategic analysis, planning and control
of org.
BKAM 3033 – Topic 2
4
Why Traditional Management Accounting is
not sufficient to provide information for
strategic decisions?
BKAM 3033 – Topic 2
5
Conventional
Historical
Manufacturing focus
Existing activities
Reactive
Overlook linkages
Data orientation
SMA
Prospective
Competitive focus
Possibilities
Proactive
Embraces linkages
Information orientation
BKAM 3033 – Topic 2
6
Ability to acquire, allocate and utilize
resources in line with the needs of
environment is very crucial, so the focus of
management accountant, therefore, should
be outwards and forward.
BKAM 3033 – Topic 2
7
What is SMA
• The provision of information to support strategic decisions in organizations
(Innes,1998).
• Review of literature by Lord (1996) identified the following strands:
1. Extension from internal focus of management accounting (MA) to
include external information about competitors.
2. The relationship between the strategic position chosen by the
firm and the expected emphasis on MA.
3. Gaining competitive advantage through exploiting linkages in the
value chain.
• Target costing is also identified as falling within the domain of SMA.
• Strategic role of MA emphasized in formulating and supporting the overall
strategy of an organization by developing an integrated framework of
performance measurement.
8
BKAM 3033 – Topic 2
 Life Cycle Costing (LCC),
 Kaizen Costing
 Target Costing (TC)
 Benchmarking.
9
BKAM 3033 – Topic 2
 LCC – strategic analysis tool/discussed
in form of life cycle cost management
and life cycle cost analysis.
 Kaizen Costing – effort to reduce costs
of existing products and processes
continually.
 TC – the difference between the sales
price needed to capture a predetermined
market share and the desired per-unit
profit.
10
BKAM 3033 – Topic 2
 Benchmarking – a close phenomenon to
competitor accounting. Competitor
accounting is a special accounting-based
form of strategic level benchmarking,
which does not include cooperation with
the object of this comparison activity.
11
BKAM 3033 – Topic 2
 Life Cycle – defined as the period of a
product in the market. Life cycle analysis
should consider the period between birth
and decease which studies the phases of
life, the repeated patterns that occur
during life, and the causes an effects of
incidences, aiming at something that can
be recognized and learned from the earlier
life cycles of the items under study.
.
12
BKAM 3033 – Topic 2
 Life cycle costing defined as the total cost of
ownership of a system during its operational
life where it embraces all costs associated with
the feasibility studies, research, development,
production, maintenance, replacement and
disposal as well as support, training and
operating costs generated by acquisition of the
equipment (accumulates the actual costs
attributable to each product form start to finish
 Whole life cost, the total cost of ownership over
the life of an asset, also commonly referred to
as "cradle to grave" or "womb to tomb"
13
BKAM 3033 – Topic 2
Strategies and Techniques in
Management Accounting- LCC
• Traditional management accounting procedures have focused primarily
on the manufacturing stage of a product ’s life cycle.
• LCC focuses on costs over the product ’s entire life cycle to determine
whether profits earned during the manufacturing phase will cover the costs
incurred during the pre-and post-manufacturing stages.
• A large proportion of a product ’s costs can be committed or ‘locked in
’during the planning and design stage (see Figure 2.1).
• Cost management can be most effectively exercised during the planning
and design stage.
14
BKAM 3033 – Topic 2
Figure 2.1 Cost committed and incurred during a products lifecycle
15
 Kaizen Costing – defined as the maintenance of
present cost levels for products currently being
manufactured via systematic efforts to achieve
the desired cost level.
 Kaizen means improvement which contain two
elements- improvement and continuity. One
important advantage is its low cost setup.
There is basically not much investment in
terms of equipment. It is more of using the
already existing resources and information to
reduce cost.
16
BKAM 3033 – Topic 2
Strategies and Techniques in Management
Accounting - Kaizen Costing
• Kaizen costing is applied during manufacturing stage
whereas target costing is during planning stage.
• Kaizen costing focuses on production processes whereas
target costing focuses on the product.
• Kaizen costing aims to reduce costs of processes by a pre-
specified amount relying on employee empowerment.
17
BKAM 3033 – Topic 2
 Target Costing – is a relatively new concept first
adopted by some Japanese companies in the early
1970’s. it is a procedural approach to determining
a maximum allowable cost for an identifiable,
proposed product assuming a given target profit
margin.
- Has two objectives:
i) To lower the costs of new products so that the
required profit level can be ensured while the new
products meet the levels of quality, delivery timing,
and price required by the market.
ii) To motivate all company employees to achieve the
target profit during new product development by
making target costing a company wide profit
management activity.
18
BKAM 3033 – Topic 2
Strategies and Techniques in
Management Accounting - Target costing
• Focuses on managing costs during a product/service’s planning and
design phase.
• Involves the following stages:
1. Determine the target price which customers will be prepared to
pay for the product.
2. Deduct a target profit margin from the target price to determine
the target cost.
3. Estimate the actual cost of the product.
4. If estimated actual cost exceeds the target cost investigate ways
of driving down the actual cost to the target cost.
• Iterative process involving:
1. Tear-down analysis
2. Value analysis and functional analysis
• It is important that target costing is supported by an accurate costing
19
An example of target costing
20
 Benchmarking – defined as a process of studying
and adapting the best practices of other
organizations to improve the firms own
performance and establish a point of reference by
which other internal performance can be measured.
 Also referred as “best practice benchmarking” or
“process benchmarking”.
 Types of benchmarking:
◦ Internal benchmarking
◦ Functional benchmarking
◦ Competitive benchmarking
◦ Strategic benchmarking
◦ Product benchmarking
◦ Process benchmarking
21
BKAM 3033 – Topic 2
 Stages of the benchmarking process:
◦ Stage 1 : Internal study and preliminary
competitive analyses
◦ Stage 2: developing long-term commitment to
the benchmarking project and coalescing the
benchmarking team
◦ Stage 3: Identifying benchmarking partners
◦ Stage 4: Information-gathering and sharing
methods
◦ Stage 5: Taking action to meet or exceed the
benchmark.
22
BKAM 3033 – Topic 2
 In 2008, a comprehensive survey on benchmarking
was commissioned by the (a network of
benchmarking centers representing 22 countries).
Over 450 organizations responded from over 40
countries. The results showed that:
◦ Mission and Vision Statements and Customer (Client)
Surveys are the most used (by 77% of organisations) of 20
improvement tools, followed by SWOT analysis(72%), and
Informal Benchmarking (68%). Performance Benchmarking
was used by (49%) and Best Practice Benchmarking by
(39%).
◦ The tools that are likely to increase in popularity the most
over the next three years are Performance Benchmarking,
Informal Benchmarking, SWOT, and Best Practice
Benchmarking. Over 60% of organizations that are not
currently using these tools indicated they are likely to use
them in the next three years.
23
Porter’s Approach
 Michael Porter in 1980’s.
 Premised on two basic questions:
 How attractive, from the viewpoint of long-
term profitability, are different industries?
 What is the enterprise’s relative position in its
industry?
24
Porter’s 5 Forces in formulating & implementing
strategy:
 The threat of new entrants
 Do certain factors such as economics of scale, product
differentiation, capital requirement, protect the firm fr
newcomers?
 Do other factors such as govt regulations & policies
restrict competition?
 To what degree is the firm protected fr competition fr
new entrants to the industry?
 The threat of substitutes
 Will the presence of readily substitutable products
increase the level of intensity of competition for the
firm?
 Eg. plastics, glass & fiber-foil exert pressure on the
metal can market., electronic alarm system vs security
guard market, fax machines & electronic mail vs
express delivery.
25
 The rivalry amongst existing companies
 Intense rivalry can be result of high entry barriers,
rapid product innovation, slow growth in total market
demand.
 How intense is the overall industry rivalry facing the
firm?
 The bargaining power of supplies
 The greater the bargaining power of a firm’s suppliers,
the greater the overall level of competition facing the
firm.
 The bargaining power of suppliers will be higher when
the group of suppliers to the firm is dominated by a
few large firms, and when these suppliers have other
good outlets for their products.
 Eg. soft-drink firms sell to fast-food restaurant chains
& athletic teams that hv strong bargaining power.
 The bargaining power of consumers
 The greater the bargaining power of a firm’s
customer, the greater the level of competition facing
the firm.
 Barg. power of cust. will likely be higher if there are
relatively low switching costs and if the products are
not differentiated.
26
Porter’s Competitive Advantage
Competitive Strength/ Strategic
Advantage
Uniqueness
Perceived by the
customer
Low Cost
Position
No.of
Strategic
options/
Targets
Industry Wide DIFFERENTIATION COST
LEADERSHIP
Specific
Segment Only
FOCUS STRATEGY
27
Cost leadership strategy:
 aims to be the lowest-cost
producer
◦ *product design *scale economics *experience
curve
 To provide the same or better value to
customers at a lower cost than offered by
competitors.
 Example: A company might redesign a product
so that fewer parts are needed, lowering
production costs and the costs of maintaining
the product after purchase.
28
Focus strategy:
• directed at narrow segments
*avoid strategy distraction *compete with
limited resources *reduce competitive
pressure *bypass competitor skills/assets
• Example: Paging Network, Inc., a paging
services provider, has targeted particular
kinds of customers and is in the process of
weeding out the nontargeted customers.
• Competitive advantage is based on either
cost leadership or product differentiation.
29
 offer some unique dimension
*generate customer value *be difficult to
copy
 Strives to increase customer value by
increasing what the customer receives
(customer realization).
 Example: A retailer of computers might
offer on-site repair service, a feature not
offered by other rivals in the local market.
30
Is a strategic analysis tool used to identify
where value to customers can be increased or
costs reduced & to better understand the
firm’s linkage with suppliers, customers &
other firms in the industry.
31
The value chain
32
Value chain analysis
Steps required in under-taking value-chain
analysis:
 Identify the appropriate value-chain and
assign costs and assets to it
 Diagnose the cost driver of each activity and
how they interact
 Identify competitor value-chains, and
determine the relative cost of competitors
and the sources of cost differences
 Develop a strategy to achieve a lower relative
cost position through controlling cost
drivers or reconfiguring the value-chain
 Ensure that cost reduction efforts do not
erode differentiation
 Test the cost reduction strategy for
sustainability
33
34
Organizational activities:
◦ Structural activities: activities that determine the
underlying economic structure of the organization.
◦ Executional activities: activities that define the
processes and capabilities of an organization and
thus are directly related to the ability of an
organization to execute successfully.
35
 VC analysis is identifying a and exploiting
internal and external linkages with the
objective of strengthening a firm’s strategic
position.
 The exploitation of linkages relies on
analyzing how costs and other nonfinancial
factors vary as different bundles of activities
are considered.
36
Value-chain framework linkages
◦ Internal linkages: relationships among activities
that are performed within a firm’s portion of the
value chain
◦ External linkages: the firm’s value-chain activities
that are performed with its suppliers and customers
 Supplier linkages
 Customer linkages
37
 Exploiting Internal linkages
◦ Relationship between activities are assessed and
used to reduce costs and increase value.
 Example: Product design & development
activities are occur before production and are
linked to production activities.
◦ The way the product is designed affects the costs
of production.
◦ How production costs are affected requires a
knowledge of cost drivers.
◦ Thus, knowing the cost drivers of activities is
crucial for understanding and exploiting linkages.
38
 Exploiting external linkages – supplier &
customer
◦ Means managing these linkages so both the
company and the external parties receive an
increase in benefits.
 Exploiting supplier linkages
◦ Example: in Total quality control, relationship
between company and supplier is very important to
ensure raw materials are delivered on time and high
quality.
◦ Activity-based supplier costing
39
 Exploiting customer linkages
 Customers can also have a significant
influence on a firm’s strategic position.
 Managing customer service costs
◦ Identify which profitable and unprofitable
customers
◦ Customer profitability analysis
◦ Activity-based customer costing
40
Gaining competitive advantage through exploiting linkages in the value
chain:
• Focuses on each link in the chain from the customer’s perspective.
• Claimed that traditional management accounting starts too late and finishes
too soon in terms of the value chain.
• Porter advocates identifying the value chain and operation of cost drivers of
competitors in order to understand relative competitiveness.
41
 Definition of SMA by Simmonds:
The provision and analysis of management
accounting data about a business and its competitors
for use in developing and monitoring the business
strategy
 Emphasizes on:
Real cost and price
Volume
Market share
Cash flow
The proportion demanded of an enterprise’s total
resources
 The focus shifts from the analysis of cost per se to
the value of information
* Data orientation vs Information orientation
 The significant of competitive position as being the
basic determinant of future profits & of the enterprise
value.
42
Bromwich define SMA as;
- The provision and analysis of financial
information on the firm’s product markets and
competitor’s cost and cost structures and the
monitoring of the enterprise’s strategies and
those of its competitors in these markets over a
number of periods.
 Focus on identifying the distinctive characteristics
of market offering in order that these might be
costed.
 To secure competitive advantage, cost positioning
relative to rivals, should be conducted
 Purpose of analysis: the attribution of costs which
are normally treated as product costs to the
benefits they provide to the customer
 Recommended approach: List separately the
benefits to consumers contained in the market
offering, then to relate costs to these.
43
◦ Dr William G.Ouchi, management theorist introduced Theory
Z in 1981. The CLAN based approach.
◦ Traditionally, strategy has been viewed as the response of an
organization to environment.
◦ A growing understanding that strategy of an enterprise, its
structure, people who hold power, its control system, the
way its operates reflect culture of org.
◦ Ouchi suggested that Japanese commitment to democratic
leadership that resulted in increased quality, increased
productivity and decreased costs while making workers at all
levels full partners in business.
44
 Environmental cost management
• Becoming of increasing importance because:
1. Environmental costs can represent a large proportion of
operating costs in some companies.
2. Demands from society for companies to become
environmentally friendly
45
 ENVIRONMENTAL COST
◦ Incurred because of poor environmental quality
◦ Environmental quality cost
◦ Link to creation, detection, remediation and
prevention of environmental degradation
◦ Type of environmental cost
 Environmental prevention cost
 Environmental detection cost
 Internal failure environmental cost
 External failure environmental cost
46
 Environmental prevention cost
◦ Objective: to minimize, if not eliminated, the
amount of waste material generated.
◦ Include: all costs associated with training
employees, evaluating and selecting suppliers,
evaluating and selecting equipment to control
pollution, designing process to reduce
environmental problems etc
47
 Environmental detection costs
◦ Cost of activities executed to determine if products,
processes and other activities are in compliance
with environmental standards.
◦ Environmental standards:
 Regulatory laws of governments
 ISO 14001
 Environmental policies developed by management
◦ Examples: auditing environmental activities,
inspecting product and processes, carry out
contamination test etc
48
 Internal failure environmental costs
◦ Cost of activities performed because of
contaminants and waste have been produced but
not discharged into the environment.
◦ Examples: operating equipment to minimize or
eliminate pollution, treating and disposing of toxic
materials, maintaining pollution equipment etc
49
 External failure environmental costs
◦ Costs of activities performed after discharging
contaminants and waste into the environment
◦ Two types: realized and unrealized
◦ Realized: incurred and paid for the firm
◦ Unrealized: caused by the firm but incurred and
paid by parties outside
50
 Definition by the Brundland Report
◦ To meet the needs of the present without
compromising the ability of future generations to
meet their own needs
 Combines three dimensions: social, economic
and environment
51
Sustainable
development
Economy
Social
Environmental
Eco JusticeSocio-
efficiency
Eco-efficiency
52
 Sustainability – the goal of the process of
sustainable development
 Sustainable development – balancing concept
between economic growth and environmental
protection
53
 Application of the control system to
environmental management
 Is about learning how people in the firm
manage to control environmental issues as a
whole
 Ensures that environmental issues are dealt
with through a continuous process
 Similar to management control system
◦ Planning, action, measurement, comparison between
plans and actual outcomes, feedback and revision of
expectation for future periods
54
End of Chapter 2
55

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Topic 2

  • 2.  Identify the strategic issues in MA  Describe the issues conceptually  Explain approaches used in handling the strategic issues  Discuss the role of management accountant in confronting the issues  Discuss strategic environmental MA BKAM 3033 – Topic 2 2
  • 3. Strategy an integrated set of actions aimed at securing a sustainable competitive advantage. Strategic planning - a process of designing a mission statement, setting long-term goals and objectives, and establishing strategies. - a long term plan. BKAM 3033 – Topic 2 3
  • 4. Strategic management long term planning, implementation and controlling which provides a framework for all the actions managers take and how they are assessed. Strategic management accounting the role of mgt accounting in the strategic analysis, planning and control of org. BKAM 3033 – Topic 2 4
  • 5. Why Traditional Management Accounting is not sufficient to provide information for strategic decisions? BKAM 3033 – Topic 2 5
  • 6. Conventional Historical Manufacturing focus Existing activities Reactive Overlook linkages Data orientation SMA Prospective Competitive focus Possibilities Proactive Embraces linkages Information orientation BKAM 3033 – Topic 2 6
  • 7. Ability to acquire, allocate and utilize resources in line with the needs of environment is very crucial, so the focus of management accountant, therefore, should be outwards and forward. BKAM 3033 – Topic 2 7
  • 8. What is SMA • The provision of information to support strategic decisions in organizations (Innes,1998). • Review of literature by Lord (1996) identified the following strands: 1. Extension from internal focus of management accounting (MA) to include external information about competitors. 2. The relationship between the strategic position chosen by the firm and the expected emphasis on MA. 3. Gaining competitive advantage through exploiting linkages in the value chain. • Target costing is also identified as falling within the domain of SMA. • Strategic role of MA emphasized in formulating and supporting the overall strategy of an organization by developing an integrated framework of performance measurement. 8 BKAM 3033 – Topic 2
  • 9.  Life Cycle Costing (LCC),  Kaizen Costing  Target Costing (TC)  Benchmarking. 9 BKAM 3033 – Topic 2
  • 10.  LCC – strategic analysis tool/discussed in form of life cycle cost management and life cycle cost analysis.  Kaizen Costing – effort to reduce costs of existing products and processes continually.  TC – the difference between the sales price needed to capture a predetermined market share and the desired per-unit profit. 10 BKAM 3033 – Topic 2
  • 11.  Benchmarking – a close phenomenon to competitor accounting. Competitor accounting is a special accounting-based form of strategic level benchmarking, which does not include cooperation with the object of this comparison activity. 11 BKAM 3033 – Topic 2
  • 12.  Life Cycle – defined as the period of a product in the market. Life cycle analysis should consider the period between birth and decease which studies the phases of life, the repeated patterns that occur during life, and the causes an effects of incidences, aiming at something that can be recognized and learned from the earlier life cycles of the items under study. . 12 BKAM 3033 – Topic 2
  • 13.  Life cycle costing defined as the total cost of ownership of a system during its operational life where it embraces all costs associated with the feasibility studies, research, development, production, maintenance, replacement and disposal as well as support, training and operating costs generated by acquisition of the equipment (accumulates the actual costs attributable to each product form start to finish  Whole life cost, the total cost of ownership over the life of an asset, also commonly referred to as "cradle to grave" or "womb to tomb" 13 BKAM 3033 – Topic 2
  • 14. Strategies and Techniques in Management Accounting- LCC • Traditional management accounting procedures have focused primarily on the manufacturing stage of a product ’s life cycle. • LCC focuses on costs over the product ’s entire life cycle to determine whether profits earned during the manufacturing phase will cover the costs incurred during the pre-and post-manufacturing stages. • A large proportion of a product ’s costs can be committed or ‘locked in ’during the planning and design stage (see Figure 2.1). • Cost management can be most effectively exercised during the planning and design stage. 14 BKAM 3033 – Topic 2
  • 15. Figure 2.1 Cost committed and incurred during a products lifecycle 15
  • 16.  Kaizen Costing – defined as the maintenance of present cost levels for products currently being manufactured via systematic efforts to achieve the desired cost level.  Kaizen means improvement which contain two elements- improvement and continuity. One important advantage is its low cost setup. There is basically not much investment in terms of equipment. It is more of using the already existing resources and information to reduce cost. 16 BKAM 3033 – Topic 2
  • 17. Strategies and Techniques in Management Accounting - Kaizen Costing • Kaizen costing is applied during manufacturing stage whereas target costing is during planning stage. • Kaizen costing focuses on production processes whereas target costing focuses on the product. • Kaizen costing aims to reduce costs of processes by a pre- specified amount relying on employee empowerment. 17 BKAM 3033 – Topic 2
  • 18.  Target Costing – is a relatively new concept first adopted by some Japanese companies in the early 1970’s. it is a procedural approach to determining a maximum allowable cost for an identifiable, proposed product assuming a given target profit margin. - Has two objectives: i) To lower the costs of new products so that the required profit level can be ensured while the new products meet the levels of quality, delivery timing, and price required by the market. ii) To motivate all company employees to achieve the target profit during new product development by making target costing a company wide profit management activity. 18 BKAM 3033 – Topic 2
  • 19. Strategies and Techniques in Management Accounting - Target costing • Focuses on managing costs during a product/service’s planning and design phase. • Involves the following stages: 1. Determine the target price which customers will be prepared to pay for the product. 2. Deduct a target profit margin from the target price to determine the target cost. 3. Estimate the actual cost of the product. 4. If estimated actual cost exceeds the target cost investigate ways of driving down the actual cost to the target cost. • Iterative process involving: 1. Tear-down analysis 2. Value analysis and functional analysis • It is important that target costing is supported by an accurate costing 19
  • 20. An example of target costing 20
  • 21.  Benchmarking – defined as a process of studying and adapting the best practices of other organizations to improve the firms own performance and establish a point of reference by which other internal performance can be measured.  Also referred as “best practice benchmarking” or “process benchmarking”.  Types of benchmarking: ◦ Internal benchmarking ◦ Functional benchmarking ◦ Competitive benchmarking ◦ Strategic benchmarking ◦ Product benchmarking ◦ Process benchmarking 21 BKAM 3033 – Topic 2
  • 22.  Stages of the benchmarking process: ◦ Stage 1 : Internal study and preliminary competitive analyses ◦ Stage 2: developing long-term commitment to the benchmarking project and coalescing the benchmarking team ◦ Stage 3: Identifying benchmarking partners ◦ Stage 4: Information-gathering and sharing methods ◦ Stage 5: Taking action to meet or exceed the benchmark. 22 BKAM 3033 – Topic 2
  • 23.  In 2008, a comprehensive survey on benchmarking was commissioned by the (a network of benchmarking centers representing 22 countries). Over 450 organizations responded from over 40 countries. The results showed that: ◦ Mission and Vision Statements and Customer (Client) Surveys are the most used (by 77% of organisations) of 20 improvement tools, followed by SWOT analysis(72%), and Informal Benchmarking (68%). Performance Benchmarking was used by (49%) and Best Practice Benchmarking by (39%). ◦ The tools that are likely to increase in popularity the most over the next three years are Performance Benchmarking, Informal Benchmarking, SWOT, and Best Practice Benchmarking. Over 60% of organizations that are not currently using these tools indicated they are likely to use them in the next three years. 23
  • 24. Porter’s Approach  Michael Porter in 1980’s.  Premised on two basic questions:  How attractive, from the viewpoint of long- term profitability, are different industries?  What is the enterprise’s relative position in its industry? 24
  • 25. Porter’s 5 Forces in formulating & implementing strategy:  The threat of new entrants  Do certain factors such as economics of scale, product differentiation, capital requirement, protect the firm fr newcomers?  Do other factors such as govt regulations & policies restrict competition?  To what degree is the firm protected fr competition fr new entrants to the industry?  The threat of substitutes  Will the presence of readily substitutable products increase the level of intensity of competition for the firm?  Eg. plastics, glass & fiber-foil exert pressure on the metal can market., electronic alarm system vs security guard market, fax machines & electronic mail vs express delivery. 25
  • 26.  The rivalry amongst existing companies  Intense rivalry can be result of high entry barriers, rapid product innovation, slow growth in total market demand.  How intense is the overall industry rivalry facing the firm?  The bargaining power of supplies  The greater the bargaining power of a firm’s suppliers, the greater the overall level of competition facing the firm.  The bargaining power of suppliers will be higher when the group of suppliers to the firm is dominated by a few large firms, and when these suppliers have other good outlets for their products.  Eg. soft-drink firms sell to fast-food restaurant chains & athletic teams that hv strong bargaining power.  The bargaining power of consumers  The greater the bargaining power of a firm’s customer, the greater the level of competition facing the firm.  Barg. power of cust. will likely be higher if there are relatively low switching costs and if the products are not differentiated. 26
  • 27. Porter’s Competitive Advantage Competitive Strength/ Strategic Advantage Uniqueness Perceived by the customer Low Cost Position No.of Strategic options/ Targets Industry Wide DIFFERENTIATION COST LEADERSHIP Specific Segment Only FOCUS STRATEGY 27
  • 28. Cost leadership strategy:  aims to be the lowest-cost producer ◦ *product design *scale economics *experience curve  To provide the same or better value to customers at a lower cost than offered by competitors.  Example: A company might redesign a product so that fewer parts are needed, lowering production costs and the costs of maintaining the product after purchase. 28
  • 29. Focus strategy: • directed at narrow segments *avoid strategy distraction *compete with limited resources *reduce competitive pressure *bypass competitor skills/assets • Example: Paging Network, Inc., a paging services provider, has targeted particular kinds of customers and is in the process of weeding out the nontargeted customers. • Competitive advantage is based on either cost leadership or product differentiation. 29
  • 30.  offer some unique dimension *generate customer value *be difficult to copy  Strives to increase customer value by increasing what the customer receives (customer realization).  Example: A retailer of computers might offer on-site repair service, a feature not offered by other rivals in the local market. 30
  • 31. Is a strategic analysis tool used to identify where value to customers can be increased or costs reduced & to better understand the firm’s linkage with suppliers, customers & other firms in the industry. 31
  • 33. Value chain analysis Steps required in under-taking value-chain analysis:  Identify the appropriate value-chain and assign costs and assets to it  Diagnose the cost driver of each activity and how they interact  Identify competitor value-chains, and determine the relative cost of competitors and the sources of cost differences  Develop a strategy to achieve a lower relative cost position through controlling cost drivers or reconfiguring the value-chain  Ensure that cost reduction efforts do not erode differentiation  Test the cost reduction strategy for sustainability 33
  • 34. 34
  • 35. Organizational activities: ◦ Structural activities: activities that determine the underlying economic structure of the organization. ◦ Executional activities: activities that define the processes and capabilities of an organization and thus are directly related to the ability of an organization to execute successfully. 35
  • 36.  VC analysis is identifying a and exploiting internal and external linkages with the objective of strengthening a firm’s strategic position.  The exploitation of linkages relies on analyzing how costs and other nonfinancial factors vary as different bundles of activities are considered. 36
  • 37. Value-chain framework linkages ◦ Internal linkages: relationships among activities that are performed within a firm’s portion of the value chain ◦ External linkages: the firm’s value-chain activities that are performed with its suppliers and customers  Supplier linkages  Customer linkages 37
  • 38.  Exploiting Internal linkages ◦ Relationship between activities are assessed and used to reduce costs and increase value.  Example: Product design & development activities are occur before production and are linked to production activities. ◦ The way the product is designed affects the costs of production. ◦ How production costs are affected requires a knowledge of cost drivers. ◦ Thus, knowing the cost drivers of activities is crucial for understanding and exploiting linkages. 38
  • 39.  Exploiting external linkages – supplier & customer ◦ Means managing these linkages so both the company and the external parties receive an increase in benefits.  Exploiting supplier linkages ◦ Example: in Total quality control, relationship between company and supplier is very important to ensure raw materials are delivered on time and high quality. ◦ Activity-based supplier costing 39
  • 40.  Exploiting customer linkages  Customers can also have a significant influence on a firm’s strategic position.  Managing customer service costs ◦ Identify which profitable and unprofitable customers ◦ Customer profitability analysis ◦ Activity-based customer costing 40
  • 41. Gaining competitive advantage through exploiting linkages in the value chain: • Focuses on each link in the chain from the customer’s perspective. • Claimed that traditional management accounting starts too late and finishes too soon in terms of the value chain. • Porter advocates identifying the value chain and operation of cost drivers of competitors in order to understand relative competitiveness. 41
  • 42.  Definition of SMA by Simmonds: The provision and analysis of management accounting data about a business and its competitors for use in developing and monitoring the business strategy  Emphasizes on: Real cost and price Volume Market share Cash flow The proportion demanded of an enterprise’s total resources  The focus shifts from the analysis of cost per se to the value of information * Data orientation vs Information orientation  The significant of competitive position as being the basic determinant of future profits & of the enterprise value. 42
  • 43. Bromwich define SMA as; - The provision and analysis of financial information on the firm’s product markets and competitor’s cost and cost structures and the monitoring of the enterprise’s strategies and those of its competitors in these markets over a number of periods.  Focus on identifying the distinctive characteristics of market offering in order that these might be costed.  To secure competitive advantage, cost positioning relative to rivals, should be conducted  Purpose of analysis: the attribution of costs which are normally treated as product costs to the benefits they provide to the customer  Recommended approach: List separately the benefits to consumers contained in the market offering, then to relate costs to these. 43
  • 44. ◦ Dr William G.Ouchi, management theorist introduced Theory Z in 1981. The CLAN based approach. ◦ Traditionally, strategy has been viewed as the response of an organization to environment. ◦ A growing understanding that strategy of an enterprise, its structure, people who hold power, its control system, the way its operates reflect culture of org. ◦ Ouchi suggested that Japanese commitment to democratic leadership that resulted in increased quality, increased productivity and decreased costs while making workers at all levels full partners in business. 44
  • 45.  Environmental cost management • Becoming of increasing importance because: 1. Environmental costs can represent a large proportion of operating costs in some companies. 2. Demands from society for companies to become environmentally friendly 45
  • 46.  ENVIRONMENTAL COST ◦ Incurred because of poor environmental quality ◦ Environmental quality cost ◦ Link to creation, detection, remediation and prevention of environmental degradation ◦ Type of environmental cost  Environmental prevention cost  Environmental detection cost  Internal failure environmental cost  External failure environmental cost 46
  • 47.  Environmental prevention cost ◦ Objective: to minimize, if not eliminated, the amount of waste material generated. ◦ Include: all costs associated with training employees, evaluating and selecting suppliers, evaluating and selecting equipment to control pollution, designing process to reduce environmental problems etc 47
  • 48.  Environmental detection costs ◦ Cost of activities executed to determine if products, processes and other activities are in compliance with environmental standards. ◦ Environmental standards:  Regulatory laws of governments  ISO 14001  Environmental policies developed by management ◦ Examples: auditing environmental activities, inspecting product and processes, carry out contamination test etc 48
  • 49.  Internal failure environmental costs ◦ Cost of activities performed because of contaminants and waste have been produced but not discharged into the environment. ◦ Examples: operating equipment to minimize or eliminate pollution, treating and disposing of toxic materials, maintaining pollution equipment etc 49
  • 50.  External failure environmental costs ◦ Costs of activities performed after discharging contaminants and waste into the environment ◦ Two types: realized and unrealized ◦ Realized: incurred and paid for the firm ◦ Unrealized: caused by the firm but incurred and paid by parties outside 50
  • 51.  Definition by the Brundland Report ◦ To meet the needs of the present without compromising the ability of future generations to meet their own needs  Combines three dimensions: social, economic and environment 51
  • 53.  Sustainability – the goal of the process of sustainable development  Sustainable development – balancing concept between economic growth and environmental protection 53
  • 54.  Application of the control system to environmental management  Is about learning how people in the firm manage to control environmental issues as a whole  Ensures that environmental issues are dealt with through a continuous process  Similar to management control system ◦ Planning, action, measurement, comparison between plans and actual outcomes, feedback and revision of expectation for future periods 54