Create more fruitful interactions by understanding how to get into rapport with someone; become more conscious of the elements that builds a connection. Like mirroring, eye contact and
matching breathing rhythm.
Regardless of the industry in which you work, there is likely some aspect of customer service involved. This presentation provides an overview of best practices for communicating with your clients or customers. Learn more about Levelwing's Company Culture and Best Practices: http://ow.ly/frW2H
Regardless of the industry in which you work, there is likely some aspect of customer service involved. This presentation provides an overview of best practices for communicating with your clients or customers. Learn more about Levelwing's Company Culture and Best Practices: http://ow.ly/frW2H
Rapport Building Techniques: 3 Powerful Techniques To Build Rapport Quickly A...Michael Lee
Using rapport building techniques is important in every industry. This skill does not only give you an air of friendliness, but also the means to negotiate your way through almost anything. This presentation reveals 3 powerful techniques to easily build rapport in no time flat.
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
There is an art to giving and receiving feedback. To get better, feedback is necessary – but it also can backfire if handled poorly. This session is for managers and non-managers and addresses the art of feedback and working with subordinates or peers/team members.
Establishing rapport is one of the most inconspicuous but compelling methods of influencing other people. Here are three easy to follow tips that will help you build rapport with anyone.
Rapport Building Techniques: 3 Powerful Techniques To Build Rapport Quickly A...Michael Lee
Using rapport building techniques is important in every industry. This skill does not only give you an air of friendliness, but also the means to negotiate your way through almost anything. This presentation reveals 3 powerful techniques to easily build rapport in no time flat.
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
There is an art to giving and receiving feedback. To get better, feedback is necessary – but it also can backfire if handled poorly. This session is for managers and non-managers and addresses the art of feedback and working with subordinates or peers/team members.
Establishing rapport is one of the most inconspicuous but compelling methods of influencing other people. Here are three easy to follow tips that will help you build rapport with anyone.
How to Build Rapport, Interest, and Credibility When ProspectingSalesScripter
Building rapport with sales prospects can be challenging but there are actually some small things to do on a cold call to help.
Confirm that you are not interrupting anything
It is safe to assume that your prospect will be busy when you cal them. This is because they are either busy working if you are performing B2B calling or they may be busy relaxing if you are doing more B2C calling. With that in mind, it can go a long way toward building rapport if you check with the prospect if you are interrupting anything.
Notice that we do not say to ask them if they are busy, because we already know that they are busy. We are checking to see if we are interrupting anything. Here is a great way to do that early in a cold call and this simple question can help to build rapport.
This Presentation will help in you understanding what a customer is thinking, what is his response . Understanding the thinking pattern of customer will allow you to throw a right ball with right angle, which will definitely help you in closing your deal.
Useful for - Student, Executive, Sales Person.
Communication within business can be use with multiple business channels to convey a message. In that message you want to be heard as: knowledgeable, understandable, proactive, intelligent, and persuasive and this should be contained in your message. In this presentation I will discus and explore some of the ‘Best Practices in Business Writing and Communication.’
Be a Brainiac: How Neuroscience Informs Building Trusted RelationshipsAggregage
Do we really just use 10% of our brains? Regardless of the answer (it doesn’t matter), we do know how to leverage neuroscience findings to build trusted relationships in the workplace. Recent studies of human brain imaging strongly suggest that our brains are wired to be social. To build good relationships between managers and employees, we need to understand how to tap into that “social brain” network to maximize connectivity between two individuals. Join learning disruptor Nabeel Ahmad for a fun, informative session as we take a deeper look inside our cranium. Thick skulls are welcome!
Digital Connections, Human Interactions: Cultivating Emotional Intelligence i...Future Software Resources
n the fast-paced digital landscape, cultivating emotional intelligence in virtual workspaces is no longer just a nice-to-have —it has become a necessity. Organizations and individuals who prioritize the development of EI can unlock a myriad of benefits, including enhanced communication, improved collaboration, effective conflict resolution, strengthened leadership, increased employee engagement, and enhanced well-being. By fostering emotional intelligence, virtual teams can thrive, build meaningful connections, and create a positive and productive work environment.
Empathic Intervision; A Peer-to-Peer Practice [2nd Ed] - L.W. Niezink & K.J. ...Lidewij Niezink
Leaders and employees agree on the need for empathy in the workplace, yet crucial gaps remain between intentions and implementation. To bridge these gaps, empathy practice in organisations needs to be understood, implemented and studied. In this Ebook we introduce Empathic Intervision, a structured peer-to-peer method to apply empathy in organisation routines. We introduce intervision, combining work and learning, to handle situations, questions and problems with an intent to learn from each other, improve expertise and co-evolve insights and outcomes. We describe how Empathic Intervision supplements the advantages of intervision with five layered empathic capacities: self-empathy, kinesthetic, reflective, imaginative empathy as well as empathic creativity, to aid deeper hearing and understanding and consideration of each other’s perspectives. We contextualize this method within the emergence of practices such as human-centric design, agile self-organizing teams and co-creation with the aim to bridge silos, cross barriers and offer a hands-on practice for organisational development.
Having good leaders facilitates collaboration in the workplace. The evolving technologies are creating various ways for communication among people. Trust is required in order to have fewer problems with accountability. See the mentioned slideshow to know how to establish trust and communication in a fast paced high tech world.
HR in Action: Navigating Turbulence - Keeping our Teams Motivated, Engaged an...Aggregage
In times of crisis and change, it is the responsibility of HR to ease adaptation. Mass layoffs, furloughs, and management changes will put a strain on company morale and employee engagement, but it doesn’t have to bring us down—that is, if we don’t let it. Join Julie Bruns, Workplace Wellness Consultant, and learn how to keep your employees’ heads in the game and maintain motivation. As the workplace dynamic evolves, you will have the tactics to make sure your team can weather any storm.
Does your assistant need to be there slide shareDana Fortier
As yourself: Do you really need to have an assistant sitting in your office day in and day out? Chances are, you don't. This Slide Deck will open your eyes to the possibilities.
Operating in a connected world and the power of doingMartin Bailie
From London creative agency glueIsobar's Head of Planning Martin Bailie
I describe:
How people learn
What happens when we interact with technology
Why involvement with brands and businesses grows recommendation and sales
How this information can help be more successful
A contribution to AMEC Measurement Week (the Association for the Measurement and Evaluation of Communication). Lifting a dominant focus on measuring media to one focused on measuring business performance in the communications context.
Remote, not Disconnected: Cultivating Strong Teams through Covid and BeyondHum
Andrea Hoffman, the Director of Delivery at Hum, calls on her 10+ years of remote management experience to shares insights and best practices on remote work culture. Discover 4 key areas to shift as you perfect your remote-first practices: hiring and onboarding, benefits, management styles, and maximizing remote happiness.
How to turn your boring event into a TED like experience.azards
Not only do you not want to attend or exhibit, but you have no idea why you’re even going in the first place. Is it the motivational speaker who has nothing to do with your industry? The bad entertainment? The educational tracks that are really just vendor sales pitches? Nothing worth your time as usual.
If you’re lucky, you meet up with an old acquaintance and catch up on the status of your industry. About one hour of actual useful time over a 2 day event.
What if you could take that one valuable hour and extend it across the entire three days?
You can.
Driving Your Organization’s Culture by Building Learning Relationships for Mu...Human Capital Media
Results are delivered by the people in your organization. Learning and talent management are the driving forces behind gaining positive results by supporting the organization’s human capital resources. Your success and your department’s hinges on the development of a network of people resources, management of those relationships and the creation of value toward a mutually beneficial partnership.
This webcast will be beneficial for all learning, talent management and business leaders who want to benefit from successful business relationships. Topics will include:
Meaningful ways to effectively network within your organization, as well as with external partners.
How to build relationships that are mutually beneficial to you and your colleagues.
Tips on growing, retaining and leveraging existing relationships once they are built.
A simple model will be introduced that you can use to leverage your business relationships and accomplish goals to become a valuable partner and resource for your organization. Help influence a culture of learning within your organization by driving results through mutually beneficial relationships.
Similar to Tools to Build Rapport and Better Relationships (20)
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
6. The major elements of rapport:
• Mirroring
• Matching
PHYSIOLOGY
• Posture *
• Gesture
• Facial expression & blinking *
• Breathing
TONALITY
• Voice
• Tone (pitch)
• Tempo (speed)
• Timbre (quality)
• Volume (loudness)
WORDS
• Predicates
• Key words
• Common experiences &
associa1ons
• Content chunks
www.beyondnlp.edu.au
(Key elements have been iden1fied with *)