Do we really just use 10% of our brains? Regardless of the answer (it doesn’t matter), we do know how to leverage neuroscience findings to build trusted relationships in the workplace. Recent studies of human brain imaging strongly suggest that our brains are wired to be social. To build good relationships between managers and employees, we need to understand how to tap into that “social brain” network to maximize connectivity between two individuals. Join learning disruptor Nabeel Ahmad for a fun, informative session as we take a deeper look inside our cranium. Thick skulls are welcome!

1. Be a Brainiac: How Neuroscience Informs
Building Trusted Relationships
Nabeel Ahmad Shelley Trout
With: Moderator:
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is now the basis of our robust performance management solution.

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Click on the Questions panel to
interact with the presenters
www.humanresourcestoday.com/webinar-series/performance-management-masterclass/
www.recruitingbrief.com/webinar-series/performance-management-masterclass/

4. About Nabeel Ahmad
Nabeel Ahmad is a learning disruptor who sits at the intersection of business, technology and education. He’s spent
the past 15+ years building learning teams and products that address the needs of the business in an impactful and
relevant way. Nabeel currently heads KPMG’s US Learning & Development initiative for Market Development and
Industries.
Nabeel has a doctorate in Educational Technology from Columbia University, a Masters from the Carnegie Mellon
University School of Computer Science and a Bachelors in Business from the University of Oklahoma. Nabeel has
taught graduate school courses for nearly 10 years at Columbia University and New York University (NYU).
Learn more about Nabeel at nabeeloo.com
About Shelley Trout
Shelley went to UC Berkeley and majored in Anthropology & Archaeology. After working at the Center of
Digital Archaeology, she became fascinated with digital representations of personality and culture, and now
leads Webinar Production at Aggregage, providing some of the most interesting thought-leaders across a
wide variety of industries with a space to celebrate the diversity, depth, and experience of their professional
cultures, personalities, and passions.

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“Phones are primarily how we build a personal connection”
-- Tony Hsieh, Zappos CEO
Source: Forbes, June 2017

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Can we really build a
deeper connection
through conversation?

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“Soft”
Psychology
“Hard”
Neuroscience

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You’ll learn
“social brain” perspective similarities

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Nabeel
=
business
technology
learning
Nabeel
≠
neuroscientist
…
doh!

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You’re in the
relationships business

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Business relationships: swipe right
Romantic relationships: swipe left

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Is there a magical number of
connections that correlates to a
deeper business relationship?

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Dr Michael Platt

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Why do you feel that someone
isn’t listening to you?

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perception
“social brain” network

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Where are your eyes looking?
A. Other person
B. Myself
C. Camera lens

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Do you “small talk”
with people at work?
A. Yes, and I enjoy it
B. Yes, but I dislike it
C. No, I avoid it like the plague

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Shared feelings

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Brain synchrony

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Physiological synchrony

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Do NOT discuss
business first

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2 - Engaging Emotionally
Do NOT discuss business
Shared feelings
Brain synchrony
Insert brain / heart synchrony animation screenshot
Video demo: mirroring
Mirroring

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Heider & Simmel - 1944
PRE-WORK

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What did you see?
A. Shapes and motions
B. “Human” qualities to the actions

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Pro-social behavior
Perspective taking
Avoid “how come they don’t
understand?”

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Differences vs Similarities

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Empathy is impaired by
perceived differences

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What are ways you can
highlight similarities?

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We’re on the same team

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Would you rather have:
A. Few good, close friends
B. Many casual friends

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“social fitness”

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6 degrees of
separation

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Go broad
more than deep

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Other interesting
research

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Brand equity

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Takeaways
Interact with more/different people
Highlight similarities
Try looking into the lens on your
next video chat!

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Q&A
Head of Market Development & Industry Learning,
KPMG
Linkedin page: nabeelahmad/
Twitter ID: @nabeeloo
Website: www.nabeeloo.com
Nabeel Ahmad
With:
Editor of Human Resources Today & Recruiting
Brief, Aggregage
Linkedin page: shelleytrout/
Twitter ID: @hrposts/ @recruitingbrief
Website: http://www.aggregage.com
Shelley Trout
Moderator:
www.humanresourcestoday.com/webinar-series/performance-management-masterclass/
www.recruitingbrief.com/webinar-series/performance-management-masterclass/