This document discusses the evolution of shared services at Aircel. It notes that previously, the 23 circles were doing similar activities differently, with control gaps and inefficiencies. Aircel implemented standardized processes and clearly defined roles and responsibilities to mitigate risks and add value to the business. The shared services model expanded capabilities from transaction processing to include knowledge process outsourcing and centers of excellence while ensuring integrity of financial reporting through monitoring, automation, and compliance controls. Key learnings included taking a phased approach, rigorous handovers between teams, planning resources in advance, and maintaining quality and communication.
Performance Measures & Metrics for a... "Partners of Choice"SSFIndia1
Performance Measures & Metrics for a... "Partners of Choice"
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Creating the Foundation for Digital LeapfroggingSSFIndia1
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Our digital journey has involved the “classic” investment in automation technologies and selected cognitive tools to drive the digital transformation. However, we realized that without fixing our core data and processes it would be a challenge to delivery on the expected value creation.
Leadership & Capability Development: Skills for Implementing Effective BPMSSFIndia1
Leadership & Capability Development: Skills for Implementing Effective BPM
By Dayanand Allapur
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Capgemini Business Services, India
Performance Measures & Metrics for a... "Partners of Choice"SSFIndia1
Performance Measures & Metrics for a... "Partners of Choice"
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Associate Vice President – Business Excellence
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Creating the Foundation for Digital LeapfroggingSSFIndia1
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Our digital journey has involved the “classic” investment in automation technologies and selected cognitive tools to drive the digital transformation. However, we realized that without fixing our core data and processes it would be a challenge to delivery on the expected value creation.
Leadership & Capability Development: Skills for Implementing Effective BPMSSFIndia1
Leadership & Capability Development: Skills for Implementing Effective BPM
By Dayanand Allapur
Vice President & Head HR
Capgemini Business Services, India
Enabling Finance Transformation with Cloud Technology: How to Increase Agilit...Argyle Executive Forum
Finance executives are increasingly looking to gain operational and competitive advantage using technology. As traditional accounting systems are becoming obsolete, the demand for business agility and improved insight at lower cost is driving innovation, particularly related to cloud computing. This session will share results of a recent research study exploring how finance teams are adopting and leveraging cloud-based technology. Join Workday, KPMG and finance practitioners as they share real-world experience of how cloud-computing technology are enabling and accelerating finance transformation.
Building Capabilities for the Future and Catalyzing Transformation through G...SSFIndia1
Building Capabilities for the Future and Catalyzing Transformation through Global In-house Centers
By H Karthik
Partner, Global Sourcing Practice
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The annual Torchie Awards honor Adaptive customers for excellence across key implementation and business categories. The Torchie award winners represent the essence of the passionate group of over 2600+ organizations that Adaptive is proud to call its customers.
Named for the Adaptive Insights’ logo, the “Flame of Insights,” the awards were presented in April during Adaptive Live 2015, the company’s annual global user conference.
Businesses today are struggling to respond to the dynamics of technological advancements and digitization. The opportunity lies in the digitization of the planning process with Integrated Business Planning, which ensures real-time, secure access to insights anywhere and everywhere.
Deloitte SAP Finance Transformation AcceleratorJan Bultinck
Finance transformation is a double-edged sword. On one hand,
it can have a significant positive impact on business results.
But it can also require a considerable commitment of key talent
and resources for an extended period of time. That’s why no
organization takes finance transformation initiatives lightly. It’s
important to get them right
Enabling Finance Transformation with Cloud Technology: How to Increase Agilit...Argyle Executive Forum
Finance executives are increasingly looking to gain operational and competitive advantage using technology. As traditional accounting systems are becoming obsolete, the demand for business agility and improved insight at lower cost is driving innovation, particularly related to cloud computing. This session will share results of a recent research study exploring how finance teams are adopting and leveraging cloud-based technology. Join Workday, KPMG and finance practitioners as they share real-world experience of how cloud-computing technology are enabling and accelerating finance transformation.
Building Capabilities for the Future and Catalyzing Transformation through G...SSFIndia1
Building Capabilities for the Future and Catalyzing Transformation through Global In-house Centers
By H Karthik
Partner, Global Sourcing Practice
Everest Group
The annual Torchie Awards honor Adaptive customers for excellence across key implementation and business categories. The Torchie award winners represent the essence of the passionate group of over 2600+ organizations that Adaptive is proud to call its customers.
Named for the Adaptive Insights’ logo, the “Flame of Insights,” the awards were presented in April during Adaptive Live 2015, the company’s annual global user conference.
Businesses today are struggling to respond to the dynamics of technological advancements and digitization. The opportunity lies in the digitization of the planning process with Integrated Business Planning, which ensures real-time, secure access to insights anywhere and everywhere.
Deloitte SAP Finance Transformation AcceleratorJan Bultinck
Finance transformation is a double-edged sword. On one hand,
it can have a significant positive impact on business results.
But it can also require a considerable commitment of key talent
and resources for an extended period of time. That’s why no
organization takes finance transformation initiatives lightly. It’s
important to get them right
Improve Efficiency, Compliance and Productivity Through Finance Transformatio...Perficient, Inc.
The role of corporate finance in financial services firms has expanded as the demands for balancing growth, regulatory compliance and risk management increase. Firms must be able to improve visibility, insight and control over financial performance, and this can be done through technology-enabled transformation.
In this webinar, our expert discussed the strategic vision and components of finance transformation that will help your enterprise to identify gains in operational efficiency, improve forecasting and reporting, reduce risk, and optimize the strategic functions of the finance organization.
We covered:
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HR departments are deeply evolving from administrative-focused to business-focus organizations. Thanks to its in-depth knowledge on IT&Ops, CH&cie takes you through the context and stakes of this transformation
Tailor-Made Tax Practice Quality Controls presented at the West Michigan Tax ...Jina Etiennne
It is important for tax practices to have a defined set of operating procedures and standards that ensure the firm is performing appropriately. Tax Practice Quality Control (TPQC) systems are a set of processes and procedures that help provide assurance that the firm is complying with applicable statutory, regulatory, and professional requirements with respect to its tax practice. There are many factors to consider when designing a QC system, such as size of the tax practice, the number of firm offices, the degree of authority granted to personnel and offices, the knowledge and experience of personnel, the nature of the tax practice, the practice areas or areas of specialty and appropriate cost-benefit considerations. A firm’s system of tax practice quality control should take into account the unique aspects of the firm and its tax practice. In this presentation, Jina Etienne, CPA, CGMA, Director – Taxation, AICPA, walks through various quality control standards walks through different various issues to consider when designing a TPQC system for your firm.
Sucessful BPO Through Technology EnablementACTIVE Network
This presentation explores the common concerns surrounding the implementation of a BPO program, and how technology enablement has begun to minimize and even alleviate such concerns. Also included are the key project components to consider when evaluating BPO providers and preparing to outsource elements of your business.
When implemented successfully, business process outsourcing can transform areas of an organization from being a financial burden to being a highly-valued profit center.
How to Take the First Steps to a Lucrative Virtual CFO Business ModelCPA.com
Slides from a webinar that shows how to move beyond traditional offerings and support clients with CFO services. Topics discussed include niche specialization and the critical pieces of getting started to enable heightened client collaboration.
Embracing New Normal
Imran Ali - Group Chief Information Security & Technology Officer, Compass Group (United Kingdom)
https://sharedservicesforum.in/digital-leadership-e-summit--2020/
Cyber Resilience - Contemporary once again for Managing Data Protection post-...SSFIndia1
Cyber Resilience - Contemporary once again for Managing
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BPM & Shared Services Landscape in Global IndiaSSFIndia1
In the last 2 decades, India has become one of the preferred destinations for business process services for the world. These services have come to be most commonly known as Business Process Outsourcing (BPO) or Shared Services (SSC) and now, these services collectively come under the umbrella of Business Process Management (BPM).
In order to reap the benefits of BPM, recently Indian companies have also started to set up their own captive centers or outsourced to independent third party providers. Shared Services Forum (SSF) describes this evolution as ‘Global India’, combining both global and Indian organizations.
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Shared Services Forum, India felicitated Mr Priyan Fernando, Former Executive Vice President, Global Business Services of American Express as the PIONEERING BUSINESS LEADER FOR GLOBAL SHARED SERVICES and Ms Shyama A Bijapurkar, Former Global Shared Services Head at BA Continuum, HSBC and American Express as BPM ACHIEVER IN GLOBAL INDIA, for her Stellar Contribution in the Business Services Space.
The economic reforms and liberalization measures kick started the sea change in the way India as a country shaped itself to become the world’s largest democracy and one of the rising economic giants in the world stage over the last 20+ years.
Offerings of world class services in the field of IT and IT Enabled Services have also marked the success story of the country in this same period. The resultant economic growths truly made India emerge as the ‘Global India’ and this term is here to stay!
BPM is the art and science of managing business processes effectively
Managing and improving processes has been around since the early days of intelligent thinking. The process of continuous improvement may have begun some 500 centuries ago, when the Cro-Magnon man lived in caves, using and improving his primitive tools to make his life easy. The same concept would have been adopted by the early traders when the concepts of money and customers may have been first introduced as early as 3000 BC. The industrial revolution of the 18th century and early 19th century was clearly the pinnacle of use of industrial technology to achieve great strides in process improvements.
BPM & Shared Services Landscape in Global IndiaSSFIndia1
In the last 2 decades, India has become one of the preferred destinations for business process services for the world. These services have come to be most commonly known as Business Process Outsourcing (BPO) or Shared Services (SSC) and now, these services collectively come under the umbrella of Business Process Management (BPM).
In order to reap the benefits of BPM, recently Indian companies have also started to set up their own captive centers or outsourced to independent third party providers. Shared Services Forum (SSF) describes this evolution as ‘Global India’, combining both global and Indian organizations.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
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Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
2. Story @ Aircel
POD PROCESS
23 Circles doing similar activities
differently
Control gaps + Inefficiencies
People over-dependence
High degree of supervision / oversight
BusinessImpact
High
Low Hypothetical barriers created by
different quarters
Lack of control focus
POA PROCESS
Standardized processes
Process based accountability Fixed
Clearly articulated roles and
responsibilities
Risks Mitigated
Value addition to Business
“Don’t Give Up Quality for Speed” , Establish and monitor Key Success Factors
3. 3
Transaction Processing
E2E Process Capability
Knowledge Process
Outsourcing
BusinessImpact
Transaction
Capture
Operational
Accounting
GL
Accounting
Ledger
Close
Consolidation Management
Reporting
External
Reporting
From Capture to Community
• Establish credentials
• Leverage cost advantage
• Meet Service Level
Expectations
• Quality & Productivity
Impact
• E2E Ownership of key
processes
• Strong Internal Business
Partner
•Manage Strategic processes
requiring strong business
knowledge
• Cash flow models / underwriting
• Equity / financial research
• Business and market research
•Create Best Practices and
Centers of Excellence
•Create Innovation & Profit Impact
Capability
Adding business impact
as new capabilities are
added to the service
portfolio
4. 4
Ensuring Integrity of Financial Statements
Monitoring
Policy Compliance
Internal Checks
Control Self
Assessment
Automation
Standardization
Controls
&
Compliance
• Reconciliations - System &
Accounting
• Trend Analysis
• Completeness Testing
• Secondary Review
• Reduction of Manual Entries
• Minimizing hand-offs
• SOPs
• Metrics & Dashboards
• Process Based Organization
• GAAP Compliance
• Segregation of duties
• Control Testing
• Audit : Internal & Statutory
5. 5
Key Learnings
Execution
Planning
• Follow phased approach for Large projects
• Handover from Giver to Receiver MUST be rigorous
• SOP’s & Performance management dashboards
• It is critical to plan ahead of time
• Seek approvals for Resources
• Involve all stakeholders at planning stage
Communication
Quality • Instill Quality mindset from the start
• Reinforce through employee training
• Internal customer relationship management
• Reaching out and relationship building
• Keep close contact with the Business
