Leadership & Capability Development: Skills for Implementing Effective BPMSSFIndia1
Leadership & Capability Development: Skills for Implementing Effective BPM
By Dayanand Allapur
Vice President & Head HR
Capgemini Business Services, India
Creating the Foundation for Digital LeapfroggingSSFIndia1
Creating the Foundation for Digital Leapfrogging
Our digital journey has involved the “classic” investment in automation technologies and selected cognitive tools to drive the digital transformation. However, we realized that without fixing our core data and processes it would be a challenge to delivery on the expected value creation.
Leadership & Capability Development: Skills for Implementing Effective BPMSSFIndia1
Leadership & Capability Development: Skills for Implementing Effective BPM
By Dayanand Allapur
Vice President & Head HR
Capgemini Business Services, India
Creating the Foundation for Digital LeapfroggingSSFIndia1
Creating the Foundation for Digital Leapfrogging
Our digital journey has involved the “classic” investment in automation technologies and selected cognitive tools to drive the digital transformation. However, we realized that without fixing our core data and processes it would be a challenge to delivery on the expected value creation.
Building Capabilities for the Future and Catalyzing Transformation through G...SSFIndia1
Building Capabilities for the Future and Catalyzing Transformation through Global In-house Centers
By H Karthik
Partner, Global Sourcing Practice
Everest Group
Become ‘Future Relevant’ by ReShaping Transformation Strategy in today’s Digi...SSFIndia1
Shared Services Forum, India felicitated Mr Priyan Fernando, Former Executive Vice President, Global Business Services of American Express as the PIONEERING BUSINESS LEADER FOR GLOBAL SHARED SERVICES and Ms Shyama A Bijapurkar, Former Global Shared Services Head at BA Continuum, HSBC and American Express as BPM ACHIEVER IN GLOBAL INDIA, for her Stellar Contribution in the Business Services Space.
Performance Measures & Metrics for a... "Partners of Choice"SSFIndia1
Performance Measures & Metrics for a... "Partners of Choice"
By Murtaza Poonawalla
Associate Vice President – Business Excellence
Vodafone Shared services
The cloud is truly transforming the CPA client relationship. Perhaps nowhere is this more evident than in the area of financial reporting and advisory services. In this webinar we will explore this more closely from both the perspective of the practitioner as well as a leading accounting technology provider.
Join Erik Asgeirsson, president and CEO of CPA.com, Marc Linden, CPA, CFO of Intacct, and Marcus Wagner, CPA, CEO of AcctTwo Shared Services, as they discuss the following:
How today’s accounting solutions are driving agility and improving advisory capabilities
Strategies for increasing firm relevance
Trends in modern day cloud financials
CPA.com CEO, Erik Asgeirsson, will provide his annual update on the state of today’s digital firm. Specifically, Asgeirsson will share his perspective on what firms need to do in order to remain relevant in the coming year. He will also provide insight on the key innovations he sees occurring across the different practice areas from new business models, to advances in regulation, to growth strategies driving success. Aligning with this year’s conference theme, Asgeirsson will also introduce ways that firms can truly take the lead while transforming into a Digital CPA.
Building Capabilities for the Future and Catalyzing Transformation through G...SSFIndia1
Building Capabilities for the Future and Catalyzing Transformation through Global In-house Centers
By H Karthik
Partner, Global Sourcing Practice
Everest Group
Become ‘Future Relevant’ by ReShaping Transformation Strategy in today’s Digi...SSFIndia1
Shared Services Forum, India felicitated Mr Priyan Fernando, Former Executive Vice President, Global Business Services of American Express as the PIONEERING BUSINESS LEADER FOR GLOBAL SHARED SERVICES and Ms Shyama A Bijapurkar, Former Global Shared Services Head at BA Continuum, HSBC and American Express as BPM ACHIEVER IN GLOBAL INDIA, for her Stellar Contribution in the Business Services Space.
Performance Measures & Metrics for a... "Partners of Choice"SSFIndia1
Performance Measures & Metrics for a... "Partners of Choice"
By Murtaza Poonawalla
Associate Vice President – Business Excellence
Vodafone Shared services
The cloud is truly transforming the CPA client relationship. Perhaps nowhere is this more evident than in the area of financial reporting and advisory services. In this webinar we will explore this more closely from both the perspective of the practitioner as well as a leading accounting technology provider.
Join Erik Asgeirsson, president and CEO of CPA.com, Marc Linden, CPA, CFO of Intacct, and Marcus Wagner, CPA, CEO of AcctTwo Shared Services, as they discuss the following:
How today’s accounting solutions are driving agility and improving advisory capabilities
Strategies for increasing firm relevance
Trends in modern day cloud financials
CPA.com CEO, Erik Asgeirsson, will provide his annual update on the state of today’s digital firm. Specifically, Asgeirsson will share his perspective on what firms need to do in order to remain relevant in the coming year. He will also provide insight on the key innovations he sees occurring across the different practice areas from new business models, to advances in regulation, to growth strategies driving success. Aligning with this year’s conference theme, Asgeirsson will also introduce ways that firms can truly take the lead while transforming into a Digital CPA.
QSB is a premier quality Institution in India dedicated entirely to Quality. Customized company trainings, Public trainings, Quality promotion and system implementation with in Organizations, Development of team, and Achieve Customer delight through Organizational excellence.
Sales personnel not by chance but by choice with strong communication, negotiation, and interpersonal skills. Having experience in team management, product quality management, and training. Strong beliefs and intention to achieve career growth in Sales and marketing domain. Looking for the best opportunity within the organization to enhance skills and gaining new skills to lead the best team.
Mewujudkan birokrasi di era disrupsi dan tatanan normal baruDr. Zar Rdj
Mewujudkan Sistem Kerja dan Manajemen SDM yang Efektif, Efisien, Transparan, dan Akuntabel Berbasis IT
TATANAN BARU BIROKRASI
Paradigm
• Dynamic
• Network
• Collaborative
Institution and Process
• Digital Organization
• Flexible Arrangement
Personnel
• Millennials
• Baby Boomers
Embracing New Normal
Imran Ali - Group Chief Information Security & Technology Officer, Compass Group (United Kingdom)
https://sharedservicesforum.in/digital-leadership-e-summit--2020/
Cyber Resilience - Contemporary once again for Managing Data Protection post-...SSFIndia1
Cyber Resilience - Contemporary once again for Managing
Data Protection post-Pandemic
Pervez Workingboxwalla - Chief Risk Officer, WNS Global Services
https://sharedservicesforum.in/digital-leadership-e-summit--2020/
BPM & Shared Services Landscape in Global IndiaSSFIndia1
In the last 2 decades, India has become one of the preferred destinations for business process services for the world. These services have come to be most commonly known as Business Process Outsourcing (BPO) or Shared Services (SSC) and now, these services collectively come under the umbrella of Business Process Management (BPM).
In order to reap the benefits of BPM, recently Indian companies have also started to set up their own captive centers or outsourced to independent third party providers. Shared Services Forum (SSF) describes this evolution as ‘Global India’, combining both global and Indian organizations.
The economic reforms and liberalization measures kick started the sea change in the way India as a country shaped itself to become the world’s largest democracy and one of the rising economic giants in the world stage over the last 20+ years.
Offerings of world class services in the field of IT and IT Enabled Services have also marked the success story of the country in this same period. The resultant economic growths truly made India emerge as the ‘Global India’ and this term is here to stay!
BPM is the art and science of managing business processes effectively
Managing and improving processes has been around since the early days of intelligent thinking. The process of continuous improvement may have begun some 500 centuries ago, when the Cro-Magnon man lived in caves, using and improving his primitive tools to make his life easy. The same concept would have been adopted by the early traders when the concepts of money and customers may have been first introduced as early as 3000 BC. The industrial revolution of the 18th century and early 19th century was clearly the pinnacle of use of industrial technology to achieve great strides in process improvements.
BPM & Shared Services Landscape in Global IndiaSSFIndia1
In the last 2 decades, India has become one of the preferred destinations for business process services for the world. These services have come to be most commonly known as Business Process Outsourcing (BPO) or Shared Services (SSC) and now, these services collectively come under the umbrella of Business Process Management (BPM).
In order to reap the benefits of BPM, recently Indian companies have also started to set up their own captive centers or outsourced to independent third party providers. Shared Services Forum (SSF) describes this evolution as ‘Global India’, combining both global and Indian organizations.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
12. WHY CULTURAL TRANSFORMATION
92% of transformation program failure are due to
people, org and leadership shortfalls - Gartner
50% of ERP implementations fails and of those failures, 87%
are because of user adoption issues, not a software technology
issues – Garter & KPMG Studies
14. HOW JSW HAS INTRODUCED FIRST EVER ROBOTIC PROJECT
Awareness
1
ROBOT is your Friend,
Lets Welcome Him / Her
Physical Cut out of
Robot with QR Code
15. HOW JSW HAS INTRODUCE FIRST EVER ROBOTIC PROJECT
2
Involvement
Dhruva
Sathi Zoom
Pragati
Auro Chanakya
Kuber Striker
Varun Zoom
Newtwon Utkarsh
Namkaran
Conduct a small
Competition to give
names to Robots
Employees felt
connected
Ensure Gender
Sensitivity
(Female Bot – Pragati)
16. HOW JSW HAS INTRODUCE FIRST EVER ROBOTIC PROJECT
3
Empowerment
23%
Robotics Trained
Employees
2%
RPA
Certified
Talent Management
Formulated “People First” approach in diverse
domains using technical knowhow
17. TALENT MANAGEMENT - CREATING NEXT GEN. LEADERS
Next Gen Leadership
Formulated “Developing next line leaders ” approach and
motivate them to participate in key business forums (First of
its kind in Captive SSC)
Middle / Junior level managers participated
and won industry awards.
R2R Team wins the SILVER TROPHY (CCQC-2019)
AP team won GOLD AWARD at 51th
Mini Convention organized by Quality
Circle Forum of India, Pune
PMO Team won THE PROJECT
PROFESSIONAL OF THE YEAR -
2019 at the Project Management
World Summit & Award
Minimum Two Industry Award by Each team – Part of Annual operating plan of JSW GBS 2018-19
18. Outcome
1
2
3
Context
Process Reengineering
• Logistic Invoices
• Supply & Services invoices
• Payments
• Vendor Support Cell
• Payroll
Implementation across F&A, HR & Commercial
4
Establish Centre of Excellence
5
Design & Development
Jan 2019
Feb 2019
Mar 2019
Feb 2019
Dec 2018
Go Live – Wave2
Jun 2019
77
Opportunity finalization
Go Live Wave-1
Apr 2019
6
20%
Efficiency
achievement
Fastest
RPA
Impleme
ntation