The employees name is Nancy Reinhart, and she has been with the bank for 7 years. Nancy started as a teller at the bank, was quickly promoted to head teller and less than two years ago was promoted to being the Assistant Manager. One of Nancys primary responsibilities is the training and development of the account managers (members of the sales team) that report to her. Over the past year, Nancy worked on developing a new promotion for the commercial accounts with success. She has also been key in updating the policies that relate to health and safety of employees and customers. Nancy has taken the time to develop her skills with the banks newest software through online training; she also attended a 2-day seminar for new managers. For the year that just ended Nancy exceeded her sales goal by 10%; customer satisfaction ratings consistently give Nancy the highest rating and customers regularly request her by name for their future needs. Despite Nancy always meeting her goals, the branch has not met its sales goals this year. One year ago, Nancy had set a goal of updating the training program for the entire sales team. That project has not been completed and training the team was delayed. In that time, the overall branch sales have remained flat overall. Up until last year, Nancy was very active in the United Way, met monthly with a local Women in Business group, and served over 50 hours annually at the Chamber of Commerce as a business liaison. This past year though, Nancy has stopped engagement with those organizations except for the United Way- although on a much less active basis. Given this information, complete the performance evaluation template with the mindset of highlighting her strengths and motivating her for the upcoming year..

1. The employees name is Nancy Reinhart, and she has been with the bank for 7 years. Nancy
started as a teller at the bank, was quickly promoted to head teller and less than two years ago
was promoted to being the Assistant Manager. One of Nancys primary responsibilities is the
training and development of the account managers (members of the sales team) that report to her.
Over the past year, Nancy worked on developing a new promotion for the commercial accounts
with success. She has also been key in updating the policies that relate to health and safety of
employees and customers. Nancy has taken the time to develop her skills with the banks newest
software through online training; she also attended a 2-day seminar for new managers. For the
year that just ended Nancy exceeded her sales goal by 10%; customer satisfaction ratings
consistently give Nancy the highest rating and customers regularly request her by name for their
future needs. Despite Nancy always meeting her goals, the branch has not met its sales goals this
year. One year ago, Nancy had set a goal of updating the training program for the entire sales
team. That project has not been completed and training the team was delayed. In that time, the
overall branch sales have remained flat overall. Up until last year, Nancy was very active in the
United Way, met monthly with a local Women in Business group, and served over 50 hours
annually at the Chamber of Commerce as a business liaison. This past year though, Nancy has
stopped engagement with those organizations except for the United Way- although on a much
less active basis. Given this information, complete the performance evaluation template with the
mindset of highlighting her strengths and motivating her for the upcoming year.