Shraddha is seeking a client servicing or marketing communications role with over 3 years of experience in those areas. She has experience managing client relationships, business development, and corporate communications. Her skills include devising marketing strategies, conducting competitor analysis, and mapping client requirements to develop solutions. She holds a Master's degree in Advertising and Marketing Management.

1. Shraddha
Mobile: 91-9891795684 E-Mail: shraddhat8623@gmail.com, Shraddha.t8623@yahoo.in
Seeking for an opportunity in Client Servicing/Marketing Communication with an
organization of repute.
Professional Synopsis
 An astute professional with 3.5 years of experience in Marketing communication, Client Service & Corporate
Communication.
 Functional skills include
- Client relationship Management
- Corporate/ Marketing Communication
- Business Development
 Proficient at maintaining cordial relationship with clients, ensuring quality and service norms to achieve client
satisfaction and business retention.
 Understanding of leading edge technologies to develop domain expertise and create new business opportunities.
 An effective communicator & team leader with strong analytical, problem solving & organizational abilities. Possess a
flexible & detail oriented attitude.
Core Competencies
Marketing Initiatives
 Devising & executing the entire communication strategy for the achievement of corporate goals.
 Conducting competitor analysis by keeping abreast of market trends and competitor moves, to achieve market share
metrics. Evolving market segmentation & penetration strategies to achieve targets.
 Conceptualizing bold growth initiatives, creating innovative product concepts and pioneering entry into new &
challenging territories.
 Mapping the Promoters/ Client’s requirements and architecting new solutions.
Client Relationship Management
 Developing relationships with key decision makers in target organizations for business development.
 Interface with clients and constantly striving to improve customer satisfaction and cultivating relations with them for
repeat business.
 Mapping the Client’s requirements and architecting new solutions.
Corporate Communication
 Creates communications strategies and formulates appropriate messaging for sensitive and confidential materials to
be communicated to internal and external audiences
 Initiates, promotes and encourages effective internal and external communications strategies.
 Leads the creation, editorial planning, content development, layout and production of internal newsletters Writes and
coordinates, briefing notes, and media articles for internal clients.
Employment Profile
June’14- Oct’14 at HnV Communications as Business Development Manager/Marketing communication
 Preparing PowerPoint Presentations, preparing PR related Activities & drafting E-mails.
 Pitching New Clients for Business generation in PR and client retention.
 Servicing clients and maintaining a relationship with them for repeat business. Execute business ideas to improve
service delivery and improve client retention ratio of the company
 Managing activities end to end, ensuring timely deliveries.
 Coordinating with the internal departments and the client for smooth execution of activities.
October’12- October’13 at Innovative Financial Advisors Pvt. Ltd, New Delhi as Deputy Manager- Client
Service
 Coordinating with the internal departments and the client for smooth execution of activities.
 Servicing clients and maintaining a relationship with them for repeat business. Execute business ideas to improve
service delivery and improve client retention ratio of the company.
 Daily maintenance of Customer database (Contact details, offered services, price list, reports etc.)
 Update department about customer status, offered services, deliverables and payment structure and terms.
 Preparation and sending of final contracts and agreements to clients
 Preparing MIS for Backend handling.

2. March’12- August’12 at Planet Outdoor Advertising Pvt. Ltd, New Delhi as Client Servicing Executive
(Department- Marketing)
Job Accountabilities:
 Pitching New Clients for new Business generation.
 Servicing clients and maintaining a relationship with them for repeat business. Execute business ideas to improve
service delivery and improve client retention ratio of the company
 Managing activities end to end, ensuring timely deliveries.
 Coordinating with the internal departments and the client for smooth execution of activities.
 Coordinating with the internal departments like Creative team and Operations team.
 Handling end to end billing formalities and follow ups for collections.
 Sales, Marketing, Collection, Customer Service and Cost reduction initiatives in all aspects of business.
Jan’2010-Dec’2011 at Facet Technologies Pvt. Ltd, Bhopal as Corporate Communication Executive
Job Accountabilities:
 Worked with the online promotion team to develop advertising strategies.
 Pitching new Clients for business generation.
 Retaining old clients for new business.
 Drafting Crisp mails and assisting in managing various projects.
 Responsible for communicating with Digital Campaign Department.
 Writing contents for websites, brochures, pamphlets & media kits.
Projects Undertaken
 Worked as an Event Coordinator for an event “Delhi Dance Fever” in Dec 2009 at Delhi.
 Team member in event organizing committee for Media Event and have also been a part of Event organizing
committee of Annual fest – “BIG Picture” during pursuing my course for 2 consecutive years at Amity School
Of Communication, Amity University, Noida
Education
 Masters of Advertising & Marketing Management (Major: Advertising Minor: Marketing,) from Amity School
of Communication, Amity University, Noida in 2010.
 B.A. in Advertising, sales promotion & sales management from Barkatullah University, Bhopal in 2008.
 Intermediate in Arts, 2005, Bhopal
 HSLC in 2003
Personal Strengths
 Committed and hardworking.
 Possess lot of perseverance and determination.
 Easily adaptable to new places and situations.
 Enthusiastic and take initiatives to bring in new ideas.
 Good listener and analyzer.
 Have good communication skills and convincing power
Personal Details
Date of Birth : 15th September, 1986
Permanent Address : E-16, Paryavaran Complex, Ignou Road, Saket, New Delhi