Quite often we see lack of responsibility in our teams. Lets see what are the levels of apathy and how can we change destructive behaviour on different levels.

2. 10 years in IT
7 years on a management
position
5 years of Agile experience

3. "Coming together is a beginning. Keeping together
is progress.Working together is success."
Henry Ford

4. We don’t care = Apathy

5. TeamYou
Process
Management
Company

7. Personal Apathy
Team Apathy
Process Apathy
Management Apathy
Company Apathy

9. Why?
• Disinterested
• No options
• Bad atmosphere
• No empathy

10. Autonomy
I’m the source of idea
Relatedness
I have relationships
Competence
I grow my competence
Impersonal External Somewhat
External
Somewhat
Internal
Internal Internal
There is no real
point in doing this
cause my success
in unlikely or
impossible
I’m doing this
because of reward
I feel I ought to do
this
I’m doing this
cause I personally
value the goal
I’m doing this
cause it’s
important to me
I’m doing this
cause I really want
to do this
Non Self Determined Self Determined

11. Rational questions: What?
When?Where?
Empathy questions: What do
you feel?What do you need?
What is important for you?

12. EffectiveIneffective

13. Why?
• Your goals are not valuable
• No trust
• Micromanagement
• No protection (safety need)
To Do
• SetTeam Goals (SMART)
• Play with strong sides of your team
• Agree about rules and roles
• Work withThe Five Dysfunctions of aTeam

17. Why?
• Agile or not Agile
• Accept that team cares the technical side
more than process one
To Do
• Find the reasonable process
• Understand why people are against
• Define the process togather

19. 16%
27%
26%
28%
29%
35%
32%
29%
27%
31%
28%
29%
0%
5%
10%
15%
20%
25%
30%
35%
40%
1994 1996 1998 2000 2004 2006 2009 2011 2012 2013 2014 2015

20. 0%
10%
20%
30%
40%
50%
60%
2011 2012 2013 2014 2015
Challenged vs Failed
Callenged Failed

23. Why?
• You don’t ask for the help
• You don’t teach your client
• Your expectations are too low
To Do
• Teach and lead your managers
• Be open and active
• Define roles
• Make communication plan

25. • Business brings too much money
• You are growing too fast

27. ua.linkedin.com/in/labunskiy
labunskiy@outlook.com
facebook.com/labunskiy

28. StandishGroupChaos Reports:
2011-2015 https://www.infoq.com/articles/standish-chaos-2015
1994-2009 https://www4.informatik.tu-muenchen.de/lehre/vorlesungen/vse/WS2004/1999_Standish_Chaos.pdf
Books:
The Five Dysfunctions of aTeam - Patrick Lencioni
Models:
GROW Model https://en.wikipedia.org/wiki/GROW_model
SMART Goals Model https://en.wikipedia.org/wiki/SMART_criteria