This was my presentation for Agile & Beyond 2018 about Agile Coaching. This covers some basics of Agile Coaching in terms of the many dimensions to consider and how skills play out. It does not go into any of these skills deeply.
Fear is the most pervasive, yet more powerful, emotion at work. Fearless teams embrace feedback, collaboration, and experimentation-- they feel free to speak up and share their emotions and ideas. How to move from FEAR to FEARLESSNESS.
Psychological Safety can make or break a team. To drive culture change people must feel safe to speak up and share their best ideas. Collective trust allows organizational development and accelerates teamwork and leadership.
Fear is the most pervasive, yet more powerful, emotion at work. Fearless teams embrace feedback, collaboration, and experimentation-- they feel free to speak up and share their emotions and ideas. How to move from FEAR to FEARLESSNESS.
Psychological Safety can make or break a team. To drive culture change people must feel safe to speak up and share their best ideas. Collective trust allows organizational development and accelerates teamwork and leadership.
A medical study showed that when doctors tell their seriously ill heart patients that they will die if they do not make changes to their lifestyle, only one in seven patients is able to make a change. Crazy!
According to Harvard professors, Robert Kegan and Lisa Lahey, people do not resist change. Even when people are genuinely committed to change, they subconsciously apply effort toward a hidden competing commitment. The result is a stalled effort, which looks like a resistance to change. It is like shoveling sand against the tide. In this workshop, I want to demonstrate the power of the Immunity to Change framework developed by Kegan and Lahey and share my practical experience overcoming the immunity when implementing Agile.
Stephanie Cooper - Genuine Curiosity - Conversations for ChangeAgileNZ Conference
People often ask for the golden phrase, the silver bullet they can use to convince their teams, managers or executives to ‘go Agile’. While it would certainly help to talk about outcomes and benefits over practices and methods, it can sometimes be your own mindset that is holding back your ability to influence change.
In this session, Steph looks at mindsets (the values and assumptions you make) and explore how a lack of genuine curiosity can provoke defensive behaviours in others and stop organisations from resolving the issues that really matter, but are challenging to address.
She’ll use the setting of a small conversation to explore and better understand these ideas. While organisational change is big, the momentum for change can often be won or lost in small conversations. Becoming better in small conversations will help you grow your role in influencing organisational change. When you approach conversations with genuine curiosity about the other person’s point of view, you will not only have a more productive conversation, but build the trust needed for the work ahead.
These ideas and techniques are popular as they are accessible and relatively easy to adopt.
Find your strengths. If we invest the same effort in the exploration of our strengths that we spend in minimizing our weaknesses that will start to be great!
Best-selling authors, TED Talk stars and strengths-based leaders Tom Rath and Marcus Buckingham have brought the strengths-based message to business that researchers have known for years: investing in strengths, understanding others’ needs and surrounding yourself with the right people (those who want to maximize their best skills, AKA strengths) are essential keys to leadership effectiveness.
Attend this workshop if you want to:
• Identify and understand your strengths to be most effective at work and home;
• Build strong and diverse teams; and
• Lead to your full potential.
Your ROI?
• Leverage your natural talents;
• Align your strengths with the right projects; and
• Get results that positively affect work culture, innovation and productivity, and ultimately the bottom line.
Deck focuses on the values of a strengths-based approach to leadership, ways to assess individual strengths, and using strengths to achieve desired business outcomes.
Beginner's Guide to the StrengthsFinder Leadership DomainsMeiling Tan
A beginner's guide to the four StrengthsFinder Leadership Domains [Executing, Influencing, Relationship Building, and Strategic Thinking] under Gallup's StrengthsFinder assessment.
The full guide can be found at: http://strengthsschool.com/strengthsfinder-blog/four-domains-of-leadership-strength
Proudly presented by Strengths School™ Singapore.
What are characteristics of good leaders? How to build a new team and how to learn from positive examples? This presentation was part of the Hubert Humphrey Seminar Class at Walter Cronkite Scholl of Journalism and Mass Communication
Collaboration: Cockburn's Dance of Contribution in a WorkshopCraig Brown
This is a presentation which accompanies a workshop on Alistair's "Collaboration; The dance of Contribution" article.
You can read the article here: http://alistair.cockburn.us/Collaboration%3A+the+dance+of+contribution
The workshop includes two games as well as a description of what leadership behaviours matter when you move from a compliant or merely co-operative culture to a collaborative one.
Understanding coaching presentation agile dc2017 - for publishingPaul Boos
This presentation covers ways to think about what an Agile coach does. It provides some useful models to help you do this. It's intended to be given as an interactive session with an upfront workshop activity.
A medical study showed that when doctors tell their seriously ill heart patients that they will die if they do not make changes to their lifestyle, only one in seven patients is able to make a change. Crazy!
According to Harvard professors, Robert Kegan and Lisa Lahey, people do not resist change. Even when people are genuinely committed to change, they subconsciously apply effort toward a hidden competing commitment. The result is a stalled effort, which looks like a resistance to change. It is like shoveling sand against the tide. In this workshop, I want to demonstrate the power of the Immunity to Change framework developed by Kegan and Lahey and share my practical experience overcoming the immunity when implementing Agile.
Stephanie Cooper - Genuine Curiosity - Conversations for ChangeAgileNZ Conference
People often ask for the golden phrase, the silver bullet they can use to convince their teams, managers or executives to ‘go Agile’. While it would certainly help to talk about outcomes and benefits over practices and methods, it can sometimes be your own mindset that is holding back your ability to influence change.
In this session, Steph looks at mindsets (the values and assumptions you make) and explore how a lack of genuine curiosity can provoke defensive behaviours in others and stop organisations from resolving the issues that really matter, but are challenging to address.
She’ll use the setting of a small conversation to explore and better understand these ideas. While organisational change is big, the momentum for change can often be won or lost in small conversations. Becoming better in small conversations will help you grow your role in influencing organisational change. When you approach conversations with genuine curiosity about the other person’s point of view, you will not only have a more productive conversation, but build the trust needed for the work ahead.
These ideas and techniques are popular as they are accessible and relatively easy to adopt.
Find your strengths. If we invest the same effort in the exploration of our strengths that we spend in minimizing our weaknesses that will start to be great!
Best-selling authors, TED Talk stars and strengths-based leaders Tom Rath and Marcus Buckingham have brought the strengths-based message to business that researchers have known for years: investing in strengths, understanding others’ needs and surrounding yourself with the right people (those who want to maximize their best skills, AKA strengths) are essential keys to leadership effectiveness.
Attend this workshop if you want to:
• Identify and understand your strengths to be most effective at work and home;
• Build strong and diverse teams; and
• Lead to your full potential.
Your ROI?
• Leverage your natural talents;
• Align your strengths with the right projects; and
• Get results that positively affect work culture, innovation and productivity, and ultimately the bottom line.
Deck focuses on the values of a strengths-based approach to leadership, ways to assess individual strengths, and using strengths to achieve desired business outcomes.
Beginner's Guide to the StrengthsFinder Leadership DomainsMeiling Tan
A beginner's guide to the four StrengthsFinder Leadership Domains [Executing, Influencing, Relationship Building, and Strategic Thinking] under Gallup's StrengthsFinder assessment.
The full guide can be found at: http://strengthsschool.com/strengthsfinder-blog/four-domains-of-leadership-strength
Proudly presented by Strengths School™ Singapore.
What are characteristics of good leaders? How to build a new team and how to learn from positive examples? This presentation was part of the Hubert Humphrey Seminar Class at Walter Cronkite Scholl of Journalism and Mass Communication
Collaboration: Cockburn's Dance of Contribution in a WorkshopCraig Brown
This is a presentation which accompanies a workshop on Alistair's "Collaboration; The dance of Contribution" article.
You can read the article here: http://alistair.cockburn.us/Collaboration%3A+the+dance+of+contribution
The workshop includes two games as well as a description of what leadership behaviours matter when you move from a compliant or merely co-operative culture to a collaborative one.
Understanding coaching presentation agile dc2017 - for publishingPaul Boos
This presentation covers ways to think about what an Agile coach does. It provides some useful models to help you do this. It's intended to be given as an interactive session with an upfront workshop activity.
Principles and dynamcis of scrum coachingKen Power
Slide deck from my workshop at the Global Scrum Gathering Berlin 2014. A framework for coaches and their clients to understand what role is appropriate for coach and needed by clients at different times in their relationship.
this presentation gives basic understanding of What is coaching, Why coaching, Skills required to be a coach, Coaching arc of conversation and basics of coaching models.
This session will utilize coaching skills to create a culture of learning and career development. Do your leaders see employee engagement as a survey, program, or completing a course? Do you want your leaders and employees to convert feedback and conversations into meaningful action and growth? Unconscious bias, resistance to feedback and organizational politics can make it challenging to measure the needs of your teams and organizations. With the coaching skill everyone can be equipped to help drive learning and growth.
A short career planning workshop that I have put together for the students of GIM. I'm over to talk at Samriddhi and thought it might be a good idea to make the most of the time that I am there...
GROW is one of the effective coaching models which is used for coaching high performance team or individual in earlier days, now it is been used by Corporate and business coaching.
Many CAD / Building Information Modeling (BIM) managers have little to no direct managerial authority over the staffers they support, yet they’re still expected to get results. To make things worse, many times these managers are also engineers, architects, or designers working under severe time constraints while expected to remain billable. In this session we’ll present strategies for interaction with users and project managers that can help you persuade people to comply with key CAD/BIM management directives such as standards, file storage, training, and interdepartmental coordination even though you have no real authority to do so. And as we investigate these strategies we’ll also present ways you can work to gain real authority as a CAD manager over time. Even if you do have some authority today, you’re sure to pickup some great tips in this session.
Similar to Understanding Lean & Agile Coaching Agile and Beyond 2018 (20)
Re-uploading my User Story Splitting workshop; it seems to have gone missing.
This is a slide deck I have used for helping people learn various user story splitting techniques.
Enriching management is a key way to build Agile Leadership. This presentation helps make this concept of enrichment a bit clearer and how in turn management can learn to enrich its workforce as well. This provides some concrete mechanisms to make servant leadership real, without necessarily calling it servant leadership (shich sometimes doesn't resonate with people).
Your Agile Leadership Journey: Leading People-Managing Paradoxes - Agile Char...Paul Boos
This is the workshop Nicole and I gave at Agile Charm 2020 on Leading people through paradoxes, some of which are described directly in the Manifesto for Agile Software Development. It helps you understand how to use Polarity Maps as leaders for a thinking tool to understand your system.
This is the latest in my series of leadership workshop sessions; this presentation includes the exercises and learning points. To see some of the text properly, you will need to get the free font Dark Roast.
This deck explains how the Pass on Perfection game created by April Jefferson and myself at the 2016 US Agile Coach Camp in Saint Louis. This game combines improv "Yes and..." thinking, the perfection game from the Core Protocols, and a round robin play or pass game mechanic. It is useful for creating ideas and then deciding what should be a part of any minimally viable X (product for example). This particular presentation is the same one given at Agile2019.
Your Agile Leadership Journey: Leading People, Managing ParadoxesPaul Boos
This is the session given at March's AgileNoVA meet-up and is intended for Agile & Beyond 2019. It was also submitted for Agile2019 in the Leadership track.
Business Models in the Non-Profit and Public SectorsPaul Boos
This presentation/practice was given at the Gatineau-Ottawa Agile Tour conference and helps people that work in the non-profit and public sectors understand how they can use a Business Canvas to better understand the value proposition of their organization to its constituents, cost structures and how appropriations/dues/payments can be applied, and to analyze the environment in which their organization lives for possible impacts. This was a talk followed up with some time for people to practice trying to build their own business model.
This is a 90 min talk with some exercises and discussion that I gave at the DHS Agile Expo. It places DevOps as a series of feedback loops and emphasizes agile engineering practices being at the core.
This is the presentation used for my workshop on Catalytic Leadership - helping people understand how they can unleash Fearless Change patterns and Liberating Structures so that anyone can become a leader of change.
This is the final presentation for the Catalytic Leadership workshop given at Agile2017. In this one will learn about about how to lead change through small influences no matter where you are in the organization. It also helps you understand that change needs to be focused on Environment, Support, and Trust and provides a trust model that can be used for this.
This is the presentation slide deck for my 45 minute talk at TriAgile; it discusses how anyone can lead change and gives some techniques that can be used.
My rules - modified based on feedback from the session. If you download the deck, you will see a hidden slide with the original rules for round 2 that people found a bit confusing.
For people unfamiliar, Agile Jenga is a way for learning *why* you want to bring testing forward and particularly to using Test-Driven Development (Design). This was the deck I used to explain the rules at the Games for Agility, Learning, and Engagement meetup.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
2. Our Agenda
• The goal of this presentation…
• What is this Coach role?
• What do Agile+Lean coaches do?
3. Goal of this presentation…
To help those interested in becoming coaches
know where to get started
AND
To help would-be partners (clients) of coaches
understand what to expect…
4. Coach - to - Coachee Exercise
• Break into pairs
• Select who will be the coach and who will
be the coachee
• All coaches follow me, so I can give you
instructions on what you will be coaching
7. Debrief
• Share with each other your perspectives
on what the coach did well…
• At the end, did the perceptions match?
2 Minutes
8. What is this coaching role anyway?
The International Coaching Federation defines coaching as –
partnering with clients in a thought-provoking and creative process that
inspires them to maximize their personal and professional potential,
which is particularly important in today’s uncertain and complex
environment. Coaches honor the client as the expert in his or her life
and work and believe every client is creative, resourceful and whole.
Standing on this foundation, the coach's responsibility is to:
• Discover, clarify, and align with what the client wants to achieve
• Encourage client self-discovery
• Elicit client-generated solutions and strategies
• Hold the client responsible and accountable
12. Dimensions of Coaching
• Amount of Responsibility
… for Results (Delivery)
… for Improvement
• ‘Level’ in Organization
• Type of Practices (Expertise)
• Size of Group
• Domain Expertise
• Leadership
13. Responsibility Dimensions
counselor mentor partner
facilitator
observer
teacher modeler
advisor expert
"You do it. I will be
your sounding
board.”
"You did ___, you
can consider ___ for
next time."
"We will do it together
and learn from each
other."
"You do it, I will
attend to the
process."
"Here are some
principles you can use
to solve problems of
this type."
"I will do it; you watch
so you can learn from
me."
"You do it; I will watch
and tell you what I
see and hear."
"I will answer your
questions as you go
along."
"I will do it for you. I
will tell you what to
do."
ImprovementResponsibility
Results Responsibility
Slightly Modified from Esther Derby & Don Gray’s Coaching Beyond the Teams Material,
Which they adapted from “Choosing a Consulting Role” by Champion, Kiel, McLendon
14. Responsibility Dimensions
counselor mentor partner
facilitator
observer
teacher modeler
advisor expert
"You do it. I will be
your sounding
board.”
"You did ___, you
can consider ___ for
next time."
"We will do it together
and learn from each
other."
"You do it, I will
attend to the
process."
"Here are some
principles you can use
to solve problems of
this type."
"I will do it; you watch
so you can learn from
me."
"You do it; I will watch
and tell you what I
see and hear."
"I will answer your
questions as you go
along."
"I will do it for you. I
will tell you what to
do."
ImprovementResponsibility
Results Responsibility
Slightly Modified from Esther Derby & Don Gray’s Coaching Beyond the Teams Material,
Which they adapted from “Choosing a Consulting Role” by Champion, Kiel, McLendon
ICF View
15. Responsibility Dimensions
counselor mentor partner
facilitator
observer
teacher modeler
advisor expert
"You do it. I will be
your sounding
board.”
"You did ___, you
can consider ___ for
next time."
"We will do it together
and learn from each
other."
"You do it, I will
attend to the
process."
"Here are some
principles you can use
to solve problems of
this type."
"I will do it; you watch
so you can learn from
me."
"You do it; I will watch
and tell you what I
see and hear."
"I will answer your
questions as you go
along."
"I will do it for you. I
will tell you what to
do."
ImprovementResponsibility
Results Responsibility
Slightly Modified from Esther Derby & Don Gray’s Coaching Beyond the Teams Material,
Which they adapted from “Choosing a Consulting Role” by Champion, Kiel, McLendon
ACI View
16. Responsibility Dimensions
counselor mentor partner
facilitator
observer
teacher modeler
advisor expert
"You do it. I will be
your sounding
board.”
"You did ___, you
can consider ___ for
next time."
"We will do it together
and learn from each
other."
"You do it, I will
attend to the
process."
"Here are some
principles you can use
to solve problems of
this type."
"I will do it; you watch
so you can learn from
me."
"You do it; I will watch
and tell you what I
see and hear."
"I will answer your
questions as you go
along."
"I will do it for you. I
will tell you what to
do."
ImprovementResponsibility
Results Responsibility
Slightly Modified from Esther Derby & Don Gray’s Coaching Beyond the Teams Material,
Which they adapted from “Choosing a Consulting Role” by Champion, Kiel, McLendon
Mindful Coach View
17. Level and Practice Dimensions
Executive
Middle Mgmt
Functional/Program
Managers
Team
18. Practice Dimensions
• Human Interactions
– Structures, communication paths, emotional responses, biases,
collaboration, introducing change, culture, climate, etc.
• Process Improvement
– Effectiveness, efficiency, input/output, measures, waste reduction,
etc.
• Technical Practices
– Tools, techniques, scripting/encoding, architecture, testing, etc.
• Product Evolution
– Prioritization, requirements elaboration, customer/user
understanding, maintainability, security, performance, hypotheses,
etc.
• Business Strategy
– Vision, mission, purpose, fulfillment of needs, business models,
revenue/investment streams, etc.
Are there others? Probably…
25. What do Agile + Lean
Let’s start by referring to our
Responsibility Dimensions
&
Coaching Voices
coaches do?
26. Observes what you do
and offers insights
along the way.
States what went well
or not and what
further things to try.
Works through the
problem together with
you.
Helps you through
the activity.
Provides instruction
on principles to solve
problems.
Shows you ways to
solve your problem
with you as an
observer.
Observes you and
provides factual
observations.
Answers your specific
questions as you
have them.
Tells you how to
implement a specific
solution.
ImprovementResponsibility
Results Responsibility
Slightly Modified from Esther Derby & Don Gray’s Coaching Beyond the Teams Material,
Which was adapted from “Choosing a Consulting Role” by Champion, Kiel, McLendon
Responsibility Dimensions
counselor mentor partner
facilitator
observer
teacher modeler
advisor expert
27. Mindful Coaching Voices
Master
Partner
InvestigatorReflector Contractor
GuideTeacher Qs for:
Action
Outcome
Situation
Examples
What to Do
Explain Models
Challenge Thinking
Provide Info
Self-Management
Self-Awareness
Share Commitment
Coaching Relationship
Give Feedback
Examine Strengths
Encourage
Reflection
Agree on Action
Resolve Doubts
Follow-up on
Actions
Graphical depiction of
Doug Silsbee’ss The Mindful Coach
28. That feels a bit abstract…
Can we see some examples?
Glad you asked…
29. What role is this coach playing?
Context: the CIOs leadership team wants to
understand what they need to do to allow their
teams to self-organize properly.
• The coach collects concerns that each person has.
• She constructs an agenda/facilitation guide and
conducts a workshop that illustrates the pertinent
aspects about what self-organization is and what
managers can do to help teams focus on solving their
own problem.
• At the end, she gives the leadership team a card with
reminders on it.
33. Context: a team is having trouble
automating tests in Python with the
Quantum GIS application.
• The coach writes 2 non trivial sets of examples for
automating tests; one for unit tests on the methods
at the plugin level and one for the server’s RESTful
web service.
• Afterwards, the coach provides the examples and
steps through each one with the team.
What role is this coach playing?
36. Most likely:
to learn the situation
then,
to give them specific examples
Investigator
Guide
37. Context: a manager that is having trouble with self-organization
has asked you to meet with his 3 team leads and he to develop a
set of working agreements around decisions.
• Beforehand, the coach starts gathering scenarios that the the team leads
would like to find the manager’s position on, particularly upcoming
scenarios.
• The coach uses these scenarios to play delegation poker asking each time
what level of delegation the manager feels comfortable with while asking the
various team leads to answer with what they would like to see.
• For those that have a gap, he helps each person list what changes the other
could take to get them to an acceptable arrangement. These are listed on a
chart and a commitment is reached.
• The coach has each person sign it and he then takes a picture.
• As the days unfold where decisions begin being made, he provides
reminders to the commitments made and pointers to the manager (or team
leads if they are assuming too much authority) on what they should be
doing differently.
Last one…
What role is this coach playing?
38. If you answered , then
, you are correct.
Facilitator
counselor
40. Most likely:
to learn the situation
and outcomes
then,
to bias them to action to try it
then,
to hold them accountable
Investigator
Guide
Contractor
41. So what role did you play?
• Get back into your coach-coachee pairs;
talk about what role(s) the coach performed
ImprovementResponsibility
Results Responsibility
counselor mentor partner
facilitator
observer
teacher modeler
advisor expert
43. Graphical depiction of
Doug Silsbee’ss The Mindful Coach
What voices did you use?
• Get back into your coach-coachee pairs;
talk about what voice(s) the coach used
45. I want to become a coach.
Where do I go from here?
When you leave here, find a quiet space:
• Take inventory of the roles and voices you feel
comfortable and uncomfortable in sliding into…
– Comfort roles/voices may be strengths, and you may
also over use them or use them when another is
needed
– Uncomfortable areas are places to grow
• Take inventory of the levels in the organization,
size of the group, practice areas, and industries
where you are also comfortable or uncomfortable.
• Tailor your approach to utilize your strengths and
work to build those weak areas.
46. I want to hire a coach.
What should I consider?
When you leave here, find a quiet space:
• Take inventory of where you think you need help.
• Ask yourself the following:
– What if the coach comes back and has observations
or feedback that is different than what I think I need?
What will be my reaction?
– How will I handle the direct feedback my coach will
give?
– What specific levels within the organization or in a
specific practice areas or domains do I want the
coach operating within..?
– Am I willing to partner with the coach for mutual gain?