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Leadership Excellence
Dr. Sunil K. Longani
Leadership Excellence
My biggest leadership
challenge right now is…
Leadership definition
• One that guides
• Authority
• Administration
• Effectiveness
• Skill
• Initiative
• Supremacy
Romans 12:8
If his gift is leadership,
let him govern diligently
Diligent: persevering, hard working,
and careful in work
It starts with the Leader
Most people don’t lead their lives, they
accept their lives - John Maxwell
Three things you can control – Pat Summit
- Attitude
- How hard you are willing to work
- How you take care of you
You have to manage yourself before
you can lead others – Zig Ziglar
Leading Oneself
Self Awareness
• Strengths
• Weaknesses
• What fills your bucket
• Style
The On-Purpose Person
Purpose
Vision
Missions
Values
The On-Purpose Person
• Purpose – Why do you exist?
• Vision – Where are you going?
• Missions – How will you get there?
• Values – What’s important?
Purpose
• Purpose – Why do you exist?
• On-Purpose moments
• What are your proudest achievements?
• What do you want most for others
• Complete sentence:
I exist to serve by…
On-Purpose
• Vision – Where are you going?
 In 2017, I want my life to be…
• Missions – How will you get there?
• Values – What’s important?
The lasting value of our public
service for God is measured by
the depth of the intimacy
of our private times of fellowship
and oneness with Him.
Utmost for His Highest
Oswald Chambers
On-Purpose Organization
• Purpose – Why do you exist?
• Vision – Where are you going?
• Missions – How will you get there?
• Values – What’s important?
The chief challenge of leadership is to align the
behaviors, values and culture with the purpose.
Stephen Covey
• Know your competition
• Know your customers
Vision
The very essence of leadership is that
you have to have a vision
Theodore Hesburgh
Where there is no vision,
the people perish.
Proverbs 29:18
Organizational Vision
• Inspiring
• Lofty
• Achievable
• Just out of reach
• In 2017, my vision for our organization
is….
Soon after the completion of
Disney World someone said,
“Isn’t it too bad that Walt Disney
didn’t live to see this!”
Mike Vance, creative director of
Disney Studios replied,
“He did see it – that’s why it’s here.”
Best Leader
Attributes
Great Leader Strategies
Self Ranking 1-10
Design your organizational
structure for success
 Be willing to re-create the structure
 Structure should expedite taking care of
customers
 Structure should work from employee
perspective
 Structure should expedite communication
Make sure you have the right
people in the right jobs
 Understand the deliverables of each job
 Think about qualities of perfect candidate
 Select the best – not best available
 Involve team members in process
 Know your A, B and C employees - make
hard decisions to remove “C” players
Ensure that employees are
knowledgeable about their jobs
 Ensure expectations are understood
 Consider training needs
 Have a process to communicate updates
 Pre-shift – huddles
 Coaching, observations
Make dramatic leaps
in customer service
 Experience the product
 Understand what world class means from
customers
 Read / seek customer feedback
 Seek best practices
 Train in service recovery
Ensure effective, structured
processes for getting work done
 Identify process problems / opportunities
 Ask those involved to develop solution
ideas
 Ask “why” more often
 Conduct Start, Stop, Continue – practices
 Look for resolution rather than blame
Know what is going on in your
organization and act on it
 Give permission for people to speak
 Be accessible / visible
 Ensure accountability
 Consider what you are measuring
 Learn the truth
Actively observe and react to
performance of direct reports
 Notice and provide feedback on
performance
 Role model great performance
 Weed out consistent non-performers
 Let people know what they do right
 Provide developmental opportunities
Expand your experience of the
best service available
 Know what the best service looks like
 Stay current with trends
 Encourage others to benchmark
 Expose yourself to the best
 Seek best practices
Time to Arm Wrestle!
• Pick a partner
• Get in position
• Wait until I say “GO”
• Pretend I will give you $50 for each time
your partner’s hand hits the table
• Count until I say STOP
Arm Wrestling…
 Who are you arm wrestling with?
 What are you arm wrestling about?
 How can you collaborate?
 Do you have the right members on your
team?
 What motivates them?
 What support do they need?
Partner effectively with staff
and other partners
 Show timely progress
 Live up to commitments
 Don’t avoid conflict on tough issues
 Ask for and offer help
 Focus on collaboration rather than
conflict
Demonstrate a passionate,
commitment to your work
 Make sure you love your job
 Create elements of surprise
 Do the right things for the right reasons
 Pay attention to high performers
 Share enthusiasm and pride
Demonstrate mastery of
business fundamentals
 Share purpose, vision and mission
 Develop core strategies and goals
 Help team know how decisions are
made
 Understand and use reports – or revise
How did you do
on your self scoring?
Top of Your Game - 96 -110 points
Good to Great - 81 - 95
Opportunities - 71 - 80
Time to Access - 60 - 70
Glad you are here! – Below 60
Pick three strategies to
focus on
Leadership Tips – John Wooden
• Listen – to those under you
• Care – genuinely for them as individuals
• Give recognition
• Be prepared
• Work hard
• Be enthusiastic
• Be patient
• Be confident
• Mistakes happen
• Respect is a by-product
All the pieces
Vision + Skills + Motivation + Resources + Plan = Success
X + Skills + Motivation + Resources + Plan = Confusion
Vision + X + Motivation + Resources + Plan = Anxiety
Vision + Skills + X + Resources + Plan = Stalled
Vision + Skills + Motivation + X + Plan = Frustration
Vision + Skills + Motivation + Resources + X = False Starts
Nothing in the world can take the place of
persistence.
•Talent will not; nothing is more common
than unsuccessful men with talent.
•Genius will not; unrewarded genius is
almost a proverb.
•Education will not; the world is full of
educated derelicts.
•Persistence and determination alone are
omnipotent.
Calvin Coolidge
If your actions inspire others to
dream more, learn more,
do more and become more, you
are a leader.
John Quincy Adams
2 Chronicles 1:10
Solomon to God:
“Give me wisdom and knowledge,
that I may lead this people,
for who is able to lead
this great people of yours?”
THANK YOU
Dr. Sunil K. Longani
Email: mantrgsystems@gmail.com
Mobile: 9810034328
Website: www.mantrg.com

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Leadership Excellence Strategies for Success

  • 4.
  • 5. Leadership definition • One that guides • Authority • Administration • Effectiveness • Skill • Initiative • Supremacy
  • 6. Romans 12:8 If his gift is leadership, let him govern diligently Diligent: persevering, hard working, and careful in work
  • 7. It starts with the Leader Most people don’t lead their lives, they accept their lives - John Maxwell Three things you can control – Pat Summit - Attitude - How hard you are willing to work - How you take care of you You have to manage yourself before you can lead others – Zig Ziglar
  • 8. Leading Oneself Self Awareness • Strengths • Weaknesses • What fills your bucket • Style
  • 9.
  • 11. The On-Purpose Person • Purpose – Why do you exist? • Vision – Where are you going? • Missions – How will you get there? • Values – What’s important?
  • 12. Purpose • Purpose – Why do you exist? • On-Purpose moments • What are your proudest achievements? • What do you want most for others • Complete sentence: I exist to serve by…
  • 13. On-Purpose • Vision – Where are you going?  In 2017, I want my life to be… • Missions – How will you get there? • Values – What’s important?
  • 14. The lasting value of our public service for God is measured by the depth of the intimacy of our private times of fellowship and oneness with Him. Utmost for His Highest Oswald Chambers
  • 15. On-Purpose Organization • Purpose – Why do you exist? • Vision – Where are you going? • Missions – How will you get there? • Values – What’s important? The chief challenge of leadership is to align the behaviors, values and culture with the purpose. Stephen Covey • Know your competition • Know your customers
  • 16. Vision The very essence of leadership is that you have to have a vision Theodore Hesburgh Where there is no vision, the people perish. Proverbs 29:18
  • 17.
  • 18. Organizational Vision • Inspiring • Lofty • Achievable • Just out of reach • In 2017, my vision for our organization is….
  • 19. Soon after the completion of Disney World someone said, “Isn’t it too bad that Walt Disney didn’t live to see this!” Mike Vance, creative director of Disney Studios replied, “He did see it – that’s why it’s here.”
  • 20.
  • 23. Design your organizational structure for success  Be willing to re-create the structure  Structure should expedite taking care of customers  Structure should work from employee perspective  Structure should expedite communication
  • 24. Make sure you have the right people in the right jobs  Understand the deliverables of each job  Think about qualities of perfect candidate  Select the best – not best available  Involve team members in process  Know your A, B and C employees - make hard decisions to remove “C” players
  • 25. Ensure that employees are knowledgeable about their jobs  Ensure expectations are understood  Consider training needs  Have a process to communicate updates  Pre-shift – huddles  Coaching, observations
  • 26. Make dramatic leaps in customer service  Experience the product  Understand what world class means from customers  Read / seek customer feedback  Seek best practices  Train in service recovery
  • 27. Ensure effective, structured processes for getting work done  Identify process problems / opportunities  Ask those involved to develop solution ideas  Ask “why” more often  Conduct Start, Stop, Continue – practices  Look for resolution rather than blame
  • 28. Know what is going on in your organization and act on it  Give permission for people to speak  Be accessible / visible  Ensure accountability  Consider what you are measuring  Learn the truth
  • 29. Actively observe and react to performance of direct reports  Notice and provide feedback on performance  Role model great performance  Weed out consistent non-performers  Let people know what they do right  Provide developmental opportunities
  • 30. Expand your experience of the best service available  Know what the best service looks like  Stay current with trends  Encourage others to benchmark  Expose yourself to the best  Seek best practices
  • 31. Time to Arm Wrestle! • Pick a partner • Get in position • Wait until I say “GO” • Pretend I will give you $50 for each time your partner’s hand hits the table • Count until I say STOP
  • 32. Arm Wrestling…  Who are you arm wrestling with?  What are you arm wrestling about?  How can you collaborate?  Do you have the right members on your team?  What motivates them?  What support do they need?
  • 33. Partner effectively with staff and other partners  Show timely progress  Live up to commitments  Don’t avoid conflict on tough issues  Ask for and offer help  Focus on collaboration rather than conflict
  • 34. Demonstrate a passionate, commitment to your work  Make sure you love your job  Create elements of surprise  Do the right things for the right reasons  Pay attention to high performers  Share enthusiasm and pride
  • 35. Demonstrate mastery of business fundamentals  Share purpose, vision and mission  Develop core strategies and goals  Help team know how decisions are made  Understand and use reports – or revise
  • 36. How did you do on your self scoring? Top of Your Game - 96 -110 points Good to Great - 81 - 95 Opportunities - 71 - 80 Time to Access - 60 - 70 Glad you are here! – Below 60
  • 37. Pick three strategies to focus on
  • 38. Leadership Tips – John Wooden • Listen – to those under you • Care – genuinely for them as individuals • Give recognition • Be prepared • Work hard • Be enthusiastic • Be patient • Be confident • Mistakes happen • Respect is a by-product
  • 39. All the pieces Vision + Skills + Motivation + Resources + Plan = Success X + Skills + Motivation + Resources + Plan = Confusion Vision + X + Motivation + Resources + Plan = Anxiety Vision + Skills + X + Resources + Plan = Stalled Vision + Skills + Motivation + X + Plan = Frustration Vision + Skills + Motivation + Resources + X = False Starts
  • 40. Nothing in the world can take the place of persistence. •Talent will not; nothing is more common than unsuccessful men with talent. •Genius will not; unrewarded genius is almost a proverb. •Education will not; the world is full of educated derelicts. •Persistence and determination alone are omnipotent. Calvin Coolidge
  • 41. If your actions inspire others to dream more, learn more, do more and become more, you are a leader. John Quincy Adams
  • 42. 2 Chronicles 1:10 Solomon to God: “Give me wisdom and knowledge, that I may lead this people, for who is able to lead this great people of yours?”
  • 43. THANK YOU Dr. Sunil K. Longani Email: mantrgsystems@gmail.com Mobile: 9810034328 Website: www.mantrg.com