This document summarizes Alissa Group's presentation to TATA Motors about partnering in the KSA vehicle market. It outlines Alissa Group's history starting in 1940 in automotive sales and financing in KSA. It describes the group's current automotive divisions including dealerships for GM, Isuzu, and multi-brand sales. It provides details on facilities, sales numbers, and market outlook in KSA, projecting strong potential for TATA Motors to gain market share and brand awareness through an alliance with Alissa Group.
Jeep® brand launches website in India
~ Website heralds arrival of the iconic brand and models ahead of the New Delhi Auto Show debut in February ~
Mumbai, December 30, 2015: Jeep®, the authentic and original 4x4 SUV brand, which has been enthralling customers worldwide since 1941, revealed its new brand mark in India today.
A pre-launch website for the Jeep in India was unveiled today offering the first glimpse to customers and fans of its bestselling models – the Grand Cherokee and the Wrangler Unlimited – and positioning the brand ahead of its official reveal in India in February.
Paper presentation a study on royal enfied motors ltd leading beyond horizone...SalmaliDutta
Customer satisfaction- Measures the gap between consumers experience and expectation. If a consumer experience matches his expectations then he is satisfied. If a customer’s experience of a product or dealer service exceeds his/her expectations then the consumer will be delighted .And conversely if the customers experience falls short of his/her expectation then the customer is dissatisfied. Thus, customer satisfaction is the art of managing customers expectations and experience.
Work started in 2014 towards studying the Dubai market needs, and from the aspects of vehicle testing as well as car services in General, Resources, and extensive time were spent in Dubai for this objective, while in the background of it all, an idea was forming towards coming up with something special to serve this line of Business.
Our vision:
To become the leading and top ranked vehicle testing and registration center in dubai, processing the highest number of vehicles among all centers due outstanding operational standards.
AL MUTAKAMELA vehicle testing and registration was eventually founded in 2015 to bring to the vehicles services market in Dubai an integrated concept of having traffic services department that provided all the RTA services in one place. In addition to the RTA services, other vehicles related services will be offered at the highest international standards, In order to achieve the distinction we sought from the other centers operating in Dubai, we went after the best suppliers of equipment in the world.
We involved the RTA in this process of selecting the top of the line equipment extensively
Our mission:
Provide the customers with a fast, efficient, and trusted vehicle testing and registration services, meeting or exceeding the RTA standards on consistent basis.
Introduce to our customers an integrated center where all automotive needs are serviced professionally and friendly in a (one stop shop) concept.
VON Automobile, a multivehicle assembly plant, and member of the Stallion Group has said that its facility along Lagos – Badagry Expressway can meet the country’s vehicular demand with its current production capacity of 50,000 vehicles annually.
VON is a subsidiary of Stallion Group, which is a 45-year-old multi-billion conglomerate with presence in 18 countries, employing over 10,000 staff and engaged in diversified businesses, including commodities, agri-business, automobiles, industries, food, FMCG products and services
Digital marketing Competitive Analysis of Apollo TyresAkhil Chaubal
Digital Marketing Competitive Analysis of Apollo Tyres.
Assignment Includes Company Profiles, SEO Rankings, SEM Rankings, Social Media Statistics, Content uploaded by Brands, Info & Ads made by Brands and Analysis.
This assignment is made for a project of Indian Institute of Digital Education.
Jeep® brand launches website in India
~ Website heralds arrival of the iconic brand and models ahead of the New Delhi Auto Show debut in February ~
Mumbai, December 30, 2015: Jeep®, the authentic and original 4x4 SUV brand, which has been enthralling customers worldwide since 1941, revealed its new brand mark in India today.
A pre-launch website for the Jeep in India was unveiled today offering the first glimpse to customers and fans of its bestselling models – the Grand Cherokee and the Wrangler Unlimited – and positioning the brand ahead of its official reveal in India in February.
Paper presentation a study on royal enfied motors ltd leading beyond horizone...SalmaliDutta
Customer satisfaction- Measures the gap between consumers experience and expectation. If a consumer experience matches his expectations then he is satisfied. If a customer’s experience of a product or dealer service exceeds his/her expectations then the consumer will be delighted .And conversely if the customers experience falls short of his/her expectation then the customer is dissatisfied. Thus, customer satisfaction is the art of managing customers expectations and experience.
Work started in 2014 towards studying the Dubai market needs, and from the aspects of vehicle testing as well as car services in General, Resources, and extensive time were spent in Dubai for this objective, while in the background of it all, an idea was forming towards coming up with something special to serve this line of Business.
Our vision:
To become the leading and top ranked vehicle testing and registration center in dubai, processing the highest number of vehicles among all centers due outstanding operational standards.
AL MUTAKAMELA vehicle testing and registration was eventually founded in 2015 to bring to the vehicles services market in Dubai an integrated concept of having traffic services department that provided all the RTA services in one place. In addition to the RTA services, other vehicles related services will be offered at the highest international standards, In order to achieve the distinction we sought from the other centers operating in Dubai, we went after the best suppliers of equipment in the world.
We involved the RTA in this process of selecting the top of the line equipment extensively
Our mission:
Provide the customers with a fast, efficient, and trusted vehicle testing and registration services, meeting or exceeding the RTA standards on consistent basis.
Introduce to our customers an integrated center where all automotive needs are serviced professionally and friendly in a (one stop shop) concept.
VON Automobile, a multivehicle assembly plant, and member of the Stallion Group has said that its facility along Lagos – Badagry Expressway can meet the country’s vehicular demand with its current production capacity of 50,000 vehicles annually.
VON is a subsidiary of Stallion Group, which is a 45-year-old multi-billion conglomerate with presence in 18 countries, employing over 10,000 staff and engaged in diversified businesses, including commodities, agri-business, automobiles, industries, food, FMCG products and services
Digital marketing Competitive Analysis of Apollo TyresAkhil Chaubal
Digital Marketing Competitive Analysis of Apollo Tyres.
Assignment Includes Company Profiles, SEO Rankings, SEM Rankings, Social Media Statistics, Content uploaded by Brands, Info & Ads made by Brands and Analysis.
This assignment is made for a project of Indian Institute of Digital Education.
10 tough truths... but you can take it. If you're hoping to advance into upper management, you may need to shed some old habits and start looking forward not back. The 10 tough truths will get you started.
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In this presentation, we have discussed a very important feature of BMW X5 cars… the Comfort Access. Things that can significantly limit its functionality. And things that you can try to restore the functionality of such a convenient feature of your vehicle.
𝘼𝙣𝙩𝙞𝙦𝙪𝙚 𝙋𝙡𝙖𝙨𝙩𝙞𝙘 𝙏𝙧𝙖𝙙𝙚𝙧𝙨 𝙞𝙨 𝙫𝙚𝙧𝙮 𝙛𝙖𝙢𝙤𝙪𝙨 𝙛𝙤𝙧 𝙢𝙖𝙣𝙪𝙛𝙖𝙘𝙩𝙪𝙧𝙞𝙣𝙜 𝙩𝙝𝙚𝙞𝙧 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙨. 𝙒𝙚 𝙝𝙖𝙫𝙚 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙥𝙡𝙖𝙨𝙩𝙞𝙘 𝙜𝙧𝙖𝙣𝙪𝙡𝙚𝙨 𝙪𝙨𝙚𝙙 𝙞𝙣 𝙖𝙪𝙩𝙤𝙢𝙤𝙩𝙞𝙫𝙚 𝙖𝙣𝙙 𝙖𝙪𝙩𝙤 𝙥𝙖𝙧𝙩𝙨 𝙖𝙣𝙙 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙛𝙖𝙢𝙤𝙪𝙨 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 𝙗𝙪𝙮 𝙩𝙝𝙚 𝙜𝙧𝙖𝙣𝙪𝙡𝙚𝙨 𝙛𝙧𝙤𝙢 𝙪𝙨.
Over the 10 years, we have gained a strong foothold in the market due to our range's high quality, competitive prices, and time-lined delivery schedules.
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Comprehensive program for Agricultural Finance, the Automotive Sector, and Empowerment . We will define the full scope and provide a detailed two-week plan for identifying strategic partners in each area within Limpopo, including target areas.:
1. Agricultural : Supporting Primary and Secondary Agriculture
• Scope: Provide support solutions to enhance agricultural productivity and sustainability.
• Target Areas: Polokwane, Tzaneen, Thohoyandou, Makhado, and Giyani.
2. Automotive Sector: Partnerships with Mechanics and Panel Beater Shops
• Scope: Develop collaborations with automotive service providers to improve service quality and business operations.
• Target Areas: Polokwane, Lephalale, Mokopane, Phalaborwa, and Bela-Bela.
3. Empowerment : Focusing on Women Empowerment
• Scope: Provide business support support and training to women-owned businesses, promoting economic inclusion.
• Target Areas: Polokwane, Thohoyandou, Musina, Burgersfort, and Louis Trichardt.
We will also prioritize Industrial Economic Zone areas and their priorities.
Sign up on https://profilesmes.online/welcome/
To be eligible:
1. You must have a registered business and operate in Limpopo
2. Generate revenue
3. Sectors : Agriculture ( primary and secondary) and Automative
Women and Youth are encouraged to apply even if you don't fall in those sectors.
3. 1940 : Started commercial business in Eastern province of Saudi Arabia
1950 : Started selling GM vehicles.
1960 : Expanded Car business in Riyadh.
1960 : Launched ‘Al-Yusr' in financing business.
1968 : Awarded the sole agency of LUCAS/DELPHI group of companies
1974 : Awarded dealership for Chevrolet vehicles and AC Delco parts.
1985 : Awarded Isuzu motors franchise
1990: Awarded the dealership of GMC.
1990: Launched ‘Best' rent a car business.
1994-97: Won the prestigious Cadillac Master Dealer Contest four years in a
row
Alissa History
4. 1997: Outstanding Sales performance Award from ISUZU
1998: Launched General Automotive Company (AUTOSTAR) as a multi-brand
car retailer
1999: Outstanding Sales performance Award from ISUZU
2001: Outstanding Trucks Sales Performance Award from ISUZU
2005: Excellent performance award from ISUZU
2006: Excellent Performance Award for D-Max outstanding sales performance
from ISUZU
2006: launched Japanese accessories franchise Yellow Hat.
2007: Achieved GM "Chairman's Challenge" award for the fifth time.
2010: President’s Challenge Award
Alissa History
5. Alissa Group Holding Co.
National Automotive
Company (NAT)
Franchised
General
Motors
Isuzu Motors
Yellow Hat
Non-
Franchised
Autostar
Automotive
Support
Al-Yusr (Retail
Financing)
BTC (Rental &
Leasing)
Real Estate Investment
Private Equity
Public Listed
Business Segments
Total workforce of 3,000, assets under management of over $1
Billion with 70% invested in Core Automotive Sector
6. Esteemed ALISSA name
Over 60 years of experience partnering with international
brand names
Strong track record of pioneering new businesses
Professional business planning and strategy
implementation
Empowered corporate structure
Investment in Human Resource development and training
State-of-art MIS system
Our Strengths
9. Established in 1950
Franchisee for GM since 1974
3rd largest franchisee for GM in the Middle East
Five Year GM Chairman’s Challenge winner
No. of branches increased from 6 in 2006 to 15 in 2010 with 3S & 2S
facilities
Bays increased from 103 in 2004 to 204 in 2010 Additional bays in
progress for recently approved sites
Total staff as of 2010- 650.
Background
12. Established in 1990 and engaged in:
Sale of multi-brand new and used vehicles
Provider of After-sale services
Wholesale of spare parts (OEM & Non-OEM)
Auto accessories
The only “Non-Franchised” company in KSA, providing multi-brand
3S facilities across the Kingdom.
Number of vehicle Sales outlets increasing from 13 in 2010 to 30 by
2015
Number of Parts outlets (Wholesale & Retail) increasing from 33 in
2010 to 43 in 2015
Autostar
14. Showrooms Service No. of Bays Parts
Jeddah 2 Jeddah 1 Jeddah 52 Central 10
Makkah 1 Makkah 1 Makkah 3 Eastern 13
Riyadh 4 Riyadh 2 Riyadh 125 Western 11
Buraidah 1 Buraidah 1 Buraidah 26
Dammam 2 Dammam 1 Dammam 50
Al-Hasa 1 Al-Hasa 1 Al-Hasa 3
Al Khobar 1 AlKhobar 1
Abha 1
Total 13 Total 8 Total 259 Total 34
Dedicated stockyards and warehousing available in each region
Autostar Outlets
17. 12,900
16,013 16,491
21,312
25,800
30,997
0
10000
20000
30000
2007 2008 2009 2010 2011 FC 2012 FC
No. of vehicles financed
Al-Yusr
Established in 1960
Financing New/Used Vehicles with portfolio exceeding $800m.
12 main branches and 55 sales outlets, covering all major cities and
towns
19. Best Trading Company
Established in 1990, rental and leasing operations.
Second largest with over 70% of the fleet in corporate
sector
Fleet of over 13,600 vehicles increasing to 16,500 by
2012
Annually replacing over 4,500 vehicles increasing to
6,000 by year 2012 mostly from within the group
companies
6 regional offices and 21 outlets in 2010 increasing to 32
20. Fleet Size / Purchases
BTC is a very large purchaser for Group companies
23. Vision
To be recognized as the leading commercial
vehicles supplier backed up with outstanding
after-sales services.
Alissa Universal Motors
24. Mission
To be the preferred provider for the best quality
commercial transportation solutions
Our employees, customers, suppliers,
shareholders are partners in our success.
Alissa Universal Motors
25. Integrity
• We deal with stakeholders in full transparency and clarity
• We are committed to upholding our Code of Ethics in every
transaction.
Teamwork
• Together we face and overcome challenges.
• We value the contribution of everyone and recognize the efforts and
commitments of the entire team.
• We communicate openly with respect and integrity.
Discipline
• We fully commit to our strategy, objectives, rules and procedures
• we are aware of our duty to protect and enhance shareholder value.
Our values and principles
Alissa Universal Motors
26. Customer Focus
• We are passionate about customers.
Excellence
• we value excellence in everything we do.
• We are committed to ensuring that every aspect of our business
functions at the highest level of quality.
Respect
• We embrace a spirit of caring and respect for our customers,
employees, community and the environment.
Our values and principles
Alissa Universal Motors
27. Franchisee of Isuzu since 1985
Second largest dealer for ISUZU in the World
Market Share of 62% in the central region and 25% of Saudi Isuzu
Market
8,753 8,756
6,910 7,188
8,000
9,700
5000
6000
7000
8000
9000
10000
2007 2008 2009 2010 2011 FC 2012 FC
Vehicle Sales
Alissa Universal Motors
37. Coca Cola Bottling Company
Fleet size 725 vehicles
Shibh Al Jazira Company (SAJCO)
Fleet size 470 vehicles
Ahmed Soliman Al Fahhad & Sons Ltd.co.
Fleet size 1200 vehicles
Sample of AUM important fleet
customers
38. Al Manhal Water (Nestle Water)
Fleet size 288 vehicles
Best Rent a Car
Fleet size 9621 vehicles
Shary Rent-A-Car
Fleet size 17,000 vehicles
Sample of AUM important fleet
customers
39. AJIL Financial Services Company
Fleet size 2314 vehicles
Al Majal Al Arabi Group
Fleet size 680 vehicles
Sample of AUM important fleet
customers
43. Automotive business outlook in KSA
Commercial Vehicle
sales 181,456
Total sales
857,242
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
1,000,000
2008 2009 2010e 2011f 2012f 2013f 2014f 2015f
AxisTitle
38%
48%
Source: Business Monitor International
44. Alissa believes that TATA has great
chance for obtaining MS & brand
awareness.
Alissa is confident that the alliance
between Alissa group and TATA Motors
will achieve outstanding results in vehicle
business.
Projection