Q-Track is a comprehensive task management suite designed to enhance organizational productivity through efficient task tracking and reporting, built on the Jira platform. It offers customizable dashboards, real-time notifications, and smart search features, along with task and time tracking capabilities, to support both ad-hoc and structured workflows. With a focus on user-defined processes, Q-Track aims to streamline task management across various sectors, ultimately facilitating better decision-making and operational efficiency.

1. Q-Track
Stay Ahead of the Curve

2. About C E TA S
CETAS is a Team Of Seasoned IT Professionals with a 100 Plus Years of total
experience in the Enterprise Software Application Space ..

3. “Organizations that provide executive visibility tend to have less
troubled projects.”
- How to spot a failing project,
CIO Magazine

4. Ever wondered how some people manage to be so organized !!!
Fed up managing stuff with repetitive email correspondence ???
Ever lost track of what you or a colleague was supposed to be doing
next ???
Looking to increase your company's productivity ???
Then –
“CERTAINLY for YOU”
Q-Track : Is it for Me?!

5. Q - Tra c k
It a complete task Management suite for …..
PLAN
Execute
Success Q - Tr a c k

6. O n e A p p l i c a t i o n - M a ny U s e s

7. • An effective and efficient task management solution including
principles from ‘Getting Things Done’ by David Allen
• Built upon JIRA, a JAVA based product by Atlassian, an
Australian Company
• Highly configurable workflow
• Can work with any database
• Can be deployed in-house OR used on a SaaS model
Curious about Q-TRACK

8. Dashboards
 Custom / personalized dashboards
 Multiple dashboards
 Flexible Layouts
 Share dashboards within your team
Features – Dashboard

9. Features – Task creation via email
Task Creation
 Simple & Easy
 No more transcription of tasks from email to Excel
 Task creation directly from email to a pre-configured email id
 Customizable Task types

10. Reports
 Real time, relevant information
 Convenient formats
 Visibility across roles and groups
Features – Reports

11. Notifications
 Email notifications @ various transitions of a task
 Email alerts – configurable
 Reminder emails on ‘Overdue’ tasks
 Subscription to reports on issue status – weekly/ monthly
Features – Notifications

12. Search
 Quick & flexible Search facility
 Precise search results in seconds
 Search results – Configurable
 Search results can be converted to charts for reporting
 Search criteria saved as filters for reuse
 Supports searching of custom fields
Features – Smart Search

13. Security – Control who sees what & keep your list of to
do's private to your self
 Project level security
 Task level security
 Anonymous access - only if permitted
Features – Security

14. Task Tracking
 Keeps track of all activities, changes and work logged against tasks
Features – Task Tracking

15. Time Tracking
 Inbuilt time tracking to record the initial estimate, actual time spent and
the estimated remaining time for your tasks.
 Specify work estimates for each issue and log work as you go
 Track how long tasks have been in flight taking into account office hours
and weekends
 Range of time tracking reports
 User Workload Report – To see how much work an employee has been
allocated, and how long it should take
Features – Time Tracking

16. • Extensible
 Over 100 plug-ins that enale you extend to fit any special scenario
• Announcement Banner
 Configure an announcement across the top of every page
• Low maintenance
 Low maintenance system with straight forward administration capability
 Has options to integrate with SMS or mobile applications
Features – Others

17. "One worthwhile task carried to a successful conclusion
is worth half-a-hundred half-finished tasks.”
Malcolm S. Forbes,
Publisher of Forbes Magazine
Say ‘HELLO’ to Productivity

18. Get introduced to how Q – Track is tailored to work the
way you do, with a sample project:
HOW Q-Track Works ???
Corp.
Task Manager

19. About ABC Corp.
This presentation is based on a fictitious company called ABC
Corporation, which has Manufacturing, Retail Operations with
Internal IT team.
The workflows covered are:
1. Quality Compliance Tracking in Manufacturing
2. Task Management in Retail Operations (Ad-hoc, Repetitive and Project-
Driven)
3. Internal IT Support workflow

20. Is this Your Current Dashboard ???
Say ‘No’ to Paper-Lists, Mirror notes or Sticky notes
Say ‘HELLO’ to Productivity

21. Ad hoc Task Workflow
Create task

22. Dashboard that provides an at-a-glance overview of your appointments for the day, tasks
currently due or past-due, and any new inbox items or other notification
Integrated Dashboard

23. Work Flows
 Task Management in Retail Operations (Ad-hoc, Repetitive and Project-Driven)
 Quality Compliance Tracking in Manufacturing
 Internal IT Support workflow

24. Ad hoc Task Workflow
The Ad Hoc model illustrates ad hoc workflow in
which a generic task, such as an order or an
instruction, is assigned to multiple reviewers for
review and approval. In addition, reviews can be
assigned serially, in which the review task proceeds
from one user to the next until it is complete, or in
parallel, in which case all reviewers are assigned and
carry out their tasks simultaneously.
The workflow model provides the parameters for the
routing, but each process initiator has the ability to
choose the participants and routing method for each
individual instance of the workflow
The business benefits from this Ad Model include:
Flexible user-defined ad-hoc workflow that can be applied to numerous situations
Enables real time tracking of a task’s status
Provides audit trail for compliance purposes

25. Assignee gets an email alert (or SMS if they’ve opted for); Logs in to view dashboard;
The newly created task is shown in the INBOX (Assigned to me)
Ad hoc Task Workflow

26. View issue
Ad hoc Task Workflow

27. Assignee adds comments and logs work against the task
Ad hoc Task Workflow

28. Assignee creates sub-task and assigns to a Manager in the department
Ad hoc Task Workflow

29. Sub task assignee logs in and initiates work on Sub task
Ad hoc Task Workflow

30. Sub task Assignee completes work on sub task
Ad hoc Task Workflow

31. Meanwhile, the task originator can log in to monitor task progress
Ad hoc Task Workflow

32. Sub task originator (reporter) reviews and closes sub task, only after which the
original task can be closed.
Ad hoc Task Workflow

33. Assignee completes task and submits the same to reporter for closing
Ad hoc Task Workflow

34. Reporter of the task can Review and Close the same or reject it for re-
work
Ad hoc Task Workflow

35. Internal IT Work Flow
• For tasks
 allocated across departments and
 getting resolved after a final quality check

36. Quality Compliance Work Flow
• For Manufacturing industries having
stringent quality control measures
• 8D Problem Solving and Root CauseAnalysis
techniques may be included as part of work
flow
• Correction forms may be added as
attachments or as part of workflow
transitions

37. Quality Compliance Work Flow

38. QC Work Flow
Non – Conformance issue created

39. QC Work Flow
Work initiated on issue

40. QC Work Flow
Task Completed and submitted to QC Manager for Approval

41. QC Work Flow
Work done by the production team approved by Quality manager

42. Quality Team Head reviews and closes the issue
QC Work Flow

43. Comments, Change History & Activity stream for the issue shown
Comments, History & Activities

44. Time Tracking Report
Time tracking report generated - Project-wise

45. Better insight into Tasks
 Gain real-time access to a common set of accurate business information,
and help your business operate more efficiently.
 Deliver the critical information needed by executives and staff for
effective decision-making.
 Have a better control over operational management
 Give employees quick insight into predefined views of data tailored to
their roles.
 Integration with source code repositories such as CVS, Subversion,
Perforce available.

46. CETAS Information Technology Pvt. Ltd
Phase 2, Plot No 21,22, 9th Cross Street,
Wood Creek County
St. Thomas Mount, Chennai -600 016
+91 44 4285 0231 / +91 44 2233 1496
sales@cetastech.com
www.cetastech.com
Contact us