The document highlights Q-Track, a task management solution designed to enhance productivity by streamlining task tracking, issue management, and project workflows. It integrates features like customizable dashboards, email notifications, and time tracking to facilitate efficient operations across various departments, including manufacturing and IT support. Additionally, Cetas, the company behind Q-Track, offers a range of enterprise application services to optimize business processes.

2. “Organizations that provide executive
visibility tend to have less troubled projects.”
- How to spot a failing project,
CIO Magazine

3.  Ever wondered how some people
manage to be so organized !!!
 Fed up managing stuff with
repetitive email correspondence
???
 Ever lost track of what you or a
colleague was supposed to be
doing next ???
 Looking to increase your
company's productivity ???
 Then –

4. • Task Tracking
• Issue/ bug Tracking
• Help desk / Support / Customer Service
• Work flow / Process Management
• Quality Compliance Tracking
• Project management

5. NOT ME - I‟m With Q-TRACK

6. • An effective and efficient task management solution including
principles from „Getting Things Done‟ by David Allen
• Built upon JIRA, a JAVA based product by Atlassian, an
Australian Company
• Highly configurable workflow
• Can work with any database
• Can be deployed in-house OR used on a SaaS model

7. Dashboards
 Custom / personalised dashboards
 Multiple dashboards
 Flexible Layouts
 Share dashboards within your team

8. Task Creation
 Simple & Easy
 No more transcription of tasks from email to Excel
 Task creation directly from email to a pre-configured email id
 Customizable Task types

9. Reports
 Real time, relevant information
 Convenient formats
 Visibility across roles and groups

10. Notifications
 Email notifications @ various transitions of a task
 Email alerts – configurable
 Reminder emails on „Overdue‟ tasks
 Subscription to reports on issue status – weekly/ monthly

11. Search
 Quick & flexible Search facility
 Precise search results in seconds
 Search results – Configurable
 Search results can be converted to charts for reporting
 Search criteria saved as filters for reuse
 Supports searching of custom fields

12. Security – Control who sees what & keep your list of to
do's private to your self
 Project level security
 Task level security
 Anonymous access - only if permitted

13. Task Tracking
 Keeps track of all activities, changes and work logged against tasks

14. Time Tracking
 Inbuilt time tracking to record the initial estimate, actual time spent and
the estimated remaining time for your tasks.
 Specify work estimates for each issue and log work as you go
 Track how long tasks have been in flight taking into account office
hours and weekends
 Range of time tracking reports
 User Workload Report – To see how much work an employee has been
allocated, and how long it should take

15. • Extensible
 Over 100 plugins that enable you extend to fit any special scenario
• Announcement Banner
 Configure an announcement across the top of every page
• Low maintenance
 Low maintenance system with straight forward administration
capability
 Has options to integrate with SMS or mobile applications

16. Get introduced to how Q – Track is tailored to work the
way you do, with a sample project:

17. About ABC Corp.
This presentation is based on a fictitious company called ABC
Corporation, which has Manufacturing, Retail Operations with
Internal IT team.
The workflows covered are:
1. Quality Compliance Tracking in Manufacturing
2. Task Management in Retail Operations (Ad-hoc, Repetitive
and Project-Driven)
3. Internal IT Support workflow

18. Is this Your Current Dashboard ???
Say „No‟ to Paper-Lists, Mirror notes or Sticky notes
Say „HELLO‟ to Productivity

19. Say ‘HELLO’ to Productivity
"One worthwhile task carried to a successful conclusion
is worth half-a-hundred half-finished tasks.”
Malcolm S. Forbes,
Publisher of Forbes Magazine

20. Integrated Dashboard
Dashboard that provides an at-a-glance overview of your appointments for the day, tasks
currently due or past-due, and any new inbox items or other notification

21. Work Flows
 Task Management in Retail Operations (Ad-hoc, Repetitive and Project-
Driven)
 Quality Compliance Tracking in Manufacturing
 Internal IT Support workflow

22. Ad hoc Task Workflow

23. Ad hoc Task Workflow
Create task

24. Ad hoc Task Workflow
Assignee gets an email alert (or SMS if they‟ve opted for); Logs in to view dashboard; The newly
created task is shown in the INBOX (Assigned to me)

25. Ad hoc Task Workflow
View issue

26. Ad hoc Task Workflow
Assignee adds comments and logs work against the task

27. Ad hoc Task Workflow
Assignee creates sub-task and assigns to a Manager in the department

28. Ad hoc Task Workflow
Sub task assignee logs in and initiates work on Sub task

29. Ad hoc Task Workflow
Sub task Assignee completes work on sub task

30. Ad hoc Task Workflow
Meanwhile, the task originator can log in to monitor task progress

31. Ad hoc Task Workflow
Sub task originator (reporter) reviews and closes sub task, only after which the original task
can be closed.

32. Ad hoc Task Workflow
Assignee completes task and submits the same to reporter for closing

33. Ad hoc Task Workflow
Reporter of the task can Review and Close the same or reject it for re-work

34. Internal IT Work Flow
• For tasks
 allocated across departments and
 getting resolved after a final quality check

35. Internal IT Work Flow

36. Quality Compliance Work Flow
• For Manufacturing industries having
stringent quality control measures
• 8D Problem Solving and Root Cause
Analysis techniques may be included
as part of work flow
• Correction forms may be added as
attachments or as part of workflow
transitions

37. Quality Compliance Work Flow

38. QC Work Flow
Non – Conformance issue created

39. QC Work Flow
Work initiated on issue

40. QC Work Flow
Task Completed and submitted to QC Manager for Approval

41. QC Work Flow
Work done by the production team approved by Quality manager

42. QC Work Flow
Quality Team Head reviews and closes the issue

43. Comments, History & Activities
Comments, Change History & Activity stream
for the issue shown

44. Time Tracking Report
Time tracking report generated - Project-wise

45. Better insight into Tasks
• Gain real-time access to a common set of accurate business
information, and help your business operate more efficiently.
• Deliver the critical information needed by executives and staff
for effective decision-making.
• Have a better control over operational management
• Give employees quick insight into predefined views of data
tailored to their roles.
• Integration with source code repositories such as CVS,
Subversion, Perforce available.

46. About CETAS
CETAS is a Team Of Seasoned IT Professionals
with a 100 Plus Years of total experience in the
Enterprise Application Space ..
• We Offer ….
– Enterprise Application Consulting Services
– Product Engineering Services
– Application Development Services
– Application Maintenance & Migration Services

47. Contact us at:
CETAS Information Technology Pvt. Ltd
Phase 2, Plot No 21,22, 9th Cross Street,
Wood Creek County
St. Thomas Mount, Chennai -600 016
www.cetastech.com
Enquires : sales@cetastech.com
Or
+91 44 4285 0231 / 2233 1496