T. Shanmuga Rajan is seeking a position in retail management, brand management, business development, sales, or marketing with an organization that provides learning and development opportunities. He has over 14 years of experience in these fields, having worked for brands like Ramraj Cotton, Rivoli, Lacoste, and Lifestyle in India and the UAE. He holds an MBA in marketing and a bachelor's degree in arts, and has strong communication, analytical, and customer service skills.
A well accomplished & pragmatic professional with 7 years of extensive experience in retail
store management.
Certified retail management professional possesing an excellent track record of delivering stupendous
results and proven success in diverse retail assignments,worked with domestic and international apparel
retail brands with sound knowledge and experience of all category like, Menswear, Women’s wear,
Lingerie, Kids and Cosmetics; Honored and awarded many a times for outstanding performance.
• 14 years of experience in management, sales, and marketing
• Ability to work in a team or independently with minimal supervision
• Strong relationship builder and excellent negotiator
• Excellent communication, interpersonal, organizational and problem solving skills
• Ability to multi-task effectively
• Provide superior customer care, team spirit, and training
• Proficient in Internet Explorer and all Microsoft Office programs
A well accomplished & pragmatic professional with 7 years of extensive experience in retail
store management.
Certified retail management professional possesing an excellent track record of delivering stupendous
results and proven success in diverse retail assignments,worked with domestic and international apparel
retail brands with sound knowledge and experience of all category like, Menswear, Women’s wear,
Lingerie, Kids and Cosmetics; Honored and awarded many a times for outstanding performance.
• 14 years of experience in management, sales, and marketing
• Ability to work in a team or independently with minimal supervision
• Strong relationship builder and excellent negotiator
• Excellent communication, interpersonal, organizational and problem solving skills
• Ability to multi-task effectively
• Provide superior customer care, team spirit, and training
• Proficient in Internet Explorer and all Microsoft Office programs
Тенденции развития нормативно-правовой базы в области управления документамиNatasha Khramtsovsky
Выступление Храмцовской Натальи Александровны, ведущего эксперта по управлению документацией ООО «Электронные офисные системы», к.и.н. с докладом «Тенденции развития нормативно-правовой базы в области управления документами» на традиционном предновогоднем семинаре компании «Делис Архив» 6 декабря 2016 года
Выступление Натальи Храмцовской «Блокчейн и PKI: друзья или конкуренты?» на XIV международной конференции по проблематике инфраструктуры открытых ключей и электронной подписи PKI-Форум Россия 2016 16 сентября 2016 года.
В докладе дана оценка технологии блокчейн, предлагающей совершенно иной, нетрадиционный подход к обеспечению доверия к системе проведения операций и их документирования в условиях, когда участники рассматриваются как недоверенные лица, и когда система принципиально функционирует без участия государственных регуляторы и доверенных третьих сторон.
На основе технологии блокчейн была сделана успешная попытка (в виде криптовалюты Биткойн) создать некий аналог наличным платежам, т.е. создать систему расчетов, не требующую идентификации пользователей и работающую без посредников. В этом плане технология «блокчейн», как она используется в системе Биткойн, противостоит инфраструктуре открытых ключей PKI. В то же время вполне возможны иные варианты использования блокчейна, в том числе в сотрудничестве с третьими сторонами – поставщиками услуг в сфере доверия.
В докладе дана оценка особенностей, потенциальных возможностей и проблем технологии блокчейн с точки зрения специалиста по управлению документами.
Blockchain and PKI: Friends or foes?
Dr Natasha Khramtsovsky's presentation “Blockchain and PKI: Friends or foes?” at the 15-th International conference on PKI infrastructure and digital signatures electronic records management “PKI-Forum Russia 2016” in St-Petersburg, was delivered on September 16, 2016.
The author considers characteristic features, potential benefits and risks associated with blockchain technology. It is argued that while Bitcoin-style blockchain is essentially a competitor to traditional PKI, different blockchain applications may co-exist and cooperate with PKI.
Деятельность ИСО по стандартизации в сфере управления документами и информаци...Natasha Khramtsovsky
Выступление Натальи Храмцовской «Деятельность ИСО по стандартизации в сфере управления документами и информацией в 2015-2016 годах» на XIV международной конференции по проблематике инфраструктуры открытых ключей и электронной подписи «PKI-Форум Россия 2016» 15 сентября 2016 года.
В докладе рассказано о работе технических комитетов и подкомитетов ИСО над стандартами и техническими отчетами по вопросам, прямо или косвенно относящимся к управлению документами и информацией, и об участии в этой работе российских специалистов.
В докладе, помимо стандартов, непосредственно касающихся управления документами, рассказывается о стандартах э-раскрытия, защиты персональных данных, электронного цензурирования и других.
ISO efforts in standardization of records and information management in 2015-2016
Dr Natasha Khramtsovsky's presentation “ISO efforts in standardization of records and information management in 2015-2016” at the 15-th International conference on PKI infrastructure and digital signatures electronic records management “PKI-Forum Russia 2016” in St-Petersburg, was delivered on September 15, 2016.
The presentation covered different projects of several ISO technical committees and subcommittees directly or indirectly related to records and information management (including standards on e-discovery, PII protection, digital redaction), as well as Russian involvement in these projects.
Здоровое питание как бренд // Анастасия Третьякова, Depot WPFEkaterina Lavrova
Лекция креативного директора Depot WPF Анастасии Третьяковой, подготовленная для конференции о продуктах здорового питания в рамках выставки WorldFood 2016.
1. T. Shanmuga Rajan
B - 11, House No 153 First Floor, Kendrya Vihar,
Phase - II, Sriram Nagar, Paruthipattu, Avadi,
Chennai - 600071, Cell: 09488182646
Email: rajant_77@yahoo.co.in
OBJECTIVE
Seeking a position in Retail Management / Brand Management / Business Development /
Sales & Marketing in a prestigious organization that provides an opportunity to not only learn but
also develop my leadership and interpersonal skills to the utmost.
PROFILE
14+ years of experience in business development, retail & brand management, sales &
marketing and Customer Service in UAE & India.
Hold a M.B.A (Marketing) and Bachelor Degree in Arts & highly proficient in MS Office
Applications.
Worked for reputed brands like Ramraj Cotton, Rivoli, Lacoste & Lifestyle in & well
experienced in retail & brand management.
Have excellent sales & marketing, customer service, public relations & influencing skills.
Strong analytical skills and Communication skills.
Quick learner and high level of adoption to new systems.
Entrepreneurial drive, strong work ethics and practitioner of the team player approach.
Well organized, detail oriented & willingness to assist others.
Ability to plan, organize, and reliably complete projects with minimal or no supervision.
Ability to effectively interact with employees at all levels of the organization and work with a
variety of people from diverse backgrounds.
Experience in offering training & feedback to colleagues and ensure that there is a high level
of customer service at all times and refer customers to colleagues for Technical advice.
WORK HISTORY
Retail Manager, M/s. Radha Silk Emporium, Chennai (India)
Showroom Manager, M/s. RamRaj Cotton, Chennai (India) (2011 – 2015)
Showroom Manager, M/s. Pommys Garments (India) Pvt.Ltd. (2010 – 2011)
Senior Sales Executive, M/s. Rivoli Group, Dubai, UAE (2005 – 2010)
Senior Showroom Executive, M/s. Lacoste Delhi, India (2004 – 2005)
Sales Advisor, M/s. Marks & Spencer Delhi, India (2003 – 2004)
Customer Service Representative, Lifestyle, Delhi, India (2002 – 2003)
Business Development / Sales & Marketing
Handle sales operations with a view to achieve organizational objectives.
Create new corporate relationship & achieved the corporate accounts targets.
2. Identify & network with prospective clients, generate business from existing accounts and
achieve profitability & increased sales growth.
Handle business and product development.
Maintain the existing clients.
Manage product image & undertake direct as well as telemarketing.
Coordinate with other sales & marketing personnel in issues pertaining to sales promotions,
public relations etc.
Analyze market trends; monitored competitors’ activities and provide valuable inputs for
product enhancements & fine-tune sales & marketing activities.
Coordinated with clients & the organization and acted as good will ambassador.
Develop, motivate and guide sales team and individuals toward successful outcomes and
attainment of business objectives.
Prepare & submit MIS Reports to Management on sales activities.
Communicated all sales activities to Sales Manager so as to ensure maximum operational
efficiency & total customer satisfaction.
Receive & redress customer grievances.
Responsible for after sales activities; ensured that the customer service is at its best.
Answer questions and solve problems for clients by listening, collecting data, and securing
answers.
Resolve client requests and questions promptly, courteously, and professionally.
Complete required reports and records accurately and promptly.
Attends meetings and training classes that may be held periodically.
Retail & Brand Management
Administered the portfolio of brands & maintenance branch accounts.
Responsible for managing showroom operations, procedures, activities and assigned
operating budgets.
Identify merchandising needs and ensure proper display, stocking, etc.
Inventory control (apply FIFO, guarantee proper check in, check out & storage conditions).
Manage all administrative work: attendance, leaves, weekly reports, feedback forms, etc.
Coordinate with the Area Manager to comply to the monthly targets.
Monitor / handle cash & credit sales, deposits and avoid any discrepancies.
Ensure proper communication flow as per guidelines / manual.
Participate in year-end inventory and cycle.
Assure smooth shop opening, closing.
Regular Inspecting product to certify suitability.
Assesses the store’s manpower requirements during slow, normal and peak seasons,
compiling rosters and staffing accordingly.
Manages day-to-day staff issues to guarantee a healthy atmosphere and good teamwork
Manage and direct all personnel with regard to duty, appearance, etc.
Demonstrate perfect product knowledge and seek regular updates.
Offer feedback & training to staff to improve showroom staff performance.
Ensure staff motivation and regular evaluation for steady improvement.
Coordinate special events in the showroom.
ACHIEVEMENTS
Received letter of appreciation from Marks & Spencer.
First member to join in store operations in Marks & Spencer.
3. Developing and implementing various sales promotion schemes.
TRAINING PROGRAMS
o Brand Awareness
o Customer Relationship Management
o Time Management
o Facilities Management
o Health, Safety & Security Management
o Design & Delivery of In-store Training Sessions
ACADEMIC HISTORY
M.B.A. Marketing (2013)
Annamalai University India
BACHELOR of Arts (2000)
Delhi University, Sri Venkateswara College India
1 year Professional software Course (Impact)
Software solution Integrated (SSI), India
TECHNICAL SKILLS
Application Software: Microsoft Office
Others: Internet & Email
PERSONAL DETAILS
Date of Birth : 25.01.1977
Nationality : Indian
Passport No : L 5463487
Marital Status : Married
Languages Known : English, Tamil, Hindi, & Malayalam
Driving Licence : Valid Driving Licence in UAE
4. Sir,
I have 14+ years of experience in business development, retail & brand management, sales &
marketing and Customer Service in UAE & India. I hold a MBA (Marketing) and Bachelor
Degree in Arts & highly proficient in MS Office Applications.
I have worked for reputed brands like Radha Silk Emporium, RamRaj Cotton, Pommys
Garments, Rivoli, Lacoste, Marks & Spebcer, Lifestyle in & well experienced in retail & brand
management. I have excellent sales & marketing, customer service, public relations &
influencing skills.
I am applying for the above positions and please find my CV attached here with for your kind
reference.
Thanks & regards
Shanmuga Rajan T