Michael Santamarina has over 12 years of experience in sales management and real estate. He is currently a real estate agent and also directs operations for a painting and waterproofing business. Previously, he held management roles at Nordstrom where he exceeded sales goals and built strong vendor relationships. He is proficient in problem-solving, team building, and customer service.

1. Michael Santamarina
6775 SW 39 Street, Miami, FL 33155 • (305) 799-7160 • Michael.Santamarina@yahoo.com
Accomplished sales management professional with over 12 years of experience. Well versed in leading staff training
and mentoring with experience instilling motivation and promoting teamwork. Proficient in problem solving while
maintaining a strong work ethic.
PROFESSIONAL EXPERIENCE
!
Fortune International Realty Miami, Florida
Real Estate Agent (2015 – Present)
• Provide guidance and assist sellers and buyers in marketing and purchasing property
• Determine clients’ needs and financial abilities to propose solutions that suit them
• Perform comparative market analysis to estimate properties’ value
• Prepare necessary paperwork (contracts, leases, deeds, closing statements etc.)
• Remain knowledgeable about real estate markets and best practices
All Star Painting & Waterproofing Miami, Florida
Director of Operations (2013 – Present)
• Coordinate with management to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day operations of the business to ensure smooth progress
• Supervise staff in different regions and provide constructive feedback to enhance overall performance
• Manage procurement processes and coordinate material and resource allocation
• Oversee relationships and agreements with external partners and vendors
Nordstrom Miami, Florida
Department Sales Manager (2010 – 2013)
• Set and achieve personal sales goals while supporting the goals of the team
• Build and maintain strong vendor relationships to maximize business results
• Manage the scheduling and execution of vendor events and promotions
• Communicate business opportunities that include line performance, stock levels and team recognition
Personal Stylist (2007 – 2010)
• Maintain budget and monitor purchases and expense records for customers
• Open new Nordstrom Rewards accounts as a means of building customer relationships
• Consistently seek new trend and product knowledge to serve as an expert for the customer
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new
products and invite them to upcoming events
Salesman (2005 – 2007)
• Greet customers in a timely, professional and engaging manner
• Provide honest and confident feedback to customers regarding products
• Perform daily department maintenance tasks including stock work, re-merchandising, display, price
markdowns, and merchandise transfers
AWARDS AND KEY SKILLS
!
• Awards: Nordstrom Top Tier Salesman, Pacesetter, and Customer Service Allstar
• Language: English – speaking, writing, reading – expert; Spanish – speaking, writing, reading – intermediate
• Technology: Proficient in PC and MAC Operating Systems, Microsoft Office, Adobe Acrobat, QuickBooks
References available upon request.