Tamara Phillips has over 10 years of experience in administrative and leadership roles. She has a proven track record of driving success through process improvements, strategic planning, and data management. Her strengths include new business development, customer service, operations management, and relationship building. She is seeking a new opportunity to utilize her skills in administrative support, sales, project management, and driving operational excellence.

1. TAMARA PHILLIPS
9818 Windemere Court
Humble, TX 77338
281-832-8811 ● tamaraphillips0815@yahoo.com
Highly motivated, self-directed professional with 10+ years of experience in administrative and leadership roles.
Exceptional organizational skills and ability to drive company success through process improvements, strategic
planning, and data management. Proven ability to work collaboratively within a team setting, as well as to manage
individual projects and tasks with a high degree of accuracy.
KEY STRENGTHS
New Business Development ● Administrative Tasks ● Customer Service & Satisfaction ● Operations Management
Process Improvements ● Relationship Building ● Problem Solving ● Strategic Planning ● Purchasing
PROFESSIONAL EXPERIENCE
JADE DISTRIBUTING, Humble, TX
Administrative Assistant/Sales (Part-Time) 2016
Support the administrative and sales needs of the organization. Complete quotes and email information to customers.
Follow up with customers on communication and maintain a high level of customer service.
 Schedule meetings and answer customer questions
 Organize and attend conferences to promote the company’s products.
TALON TECHNICAL SALES, Houston, TX 2010 - 2014
Administrative Assistant/Inside Sales
Actively support the administrative needs of the organization, including data entry, scheduling, daily reports, and
database management. Handle sales and account management, with the goal of generating revenue and building
operational success. Manage multiple operating systems. Complete quotes, enter purchase orders, and order products.
Follow up with customers on communication and ensure a high level of customer service. Update calendars and
organize meetings.
 Organize trade shows to promote the company’s services and products.
 Perform Agencyware order entry and maintain the multiple databases.
 Log-in to multiple customer databases to retrieve and update orders.
 Revenue Collection, Customer Service issues, Basic Accounting.
BIDMYCLEANING.COM, Houston, TX 2008 - 2010
Operations Administrative Assistant
Led the administrative tasks, helping to streamline operations in alignment with company goals. Collaborated with
team members to drive client satisfaction and to increase revenue.
ADVANCED PLATINUM SOLUTIONS, Houston, TX 2008
Administrative Assistant
Tasked with clerical and administrative activities, including data entry and filing. Opened mail and routed it to the
appropriate departments, as well as handled sensitive information.
 Reconciliation of all bank accounts and QuickBooks updates.
 Data entry to all Accounting software.
CKK TRUCKING COMPANY, Sugartown, LA 2005 - 2008
Owner/Office Manager
Drove the operations of the company, from client retention and planning to budgeting and inventory control.
Scheduled deliveries and ensured schedules were organized to ensure timeliness and accuracy.
TECHNICAL SKILLS
MS Office Suites (Excel, Windows, Word, Outlook, PowerPoint, Visio, Publisher, OneNote), Adobe,
ACT, Quotewerks, SAP Systems, QuickBooks