1. V. PARASURAMAN
Mobile: +91-9818273741 / +91 8586999569 | E-Mail: parasuramanv@gmail.com
Seeking Senior Level Assignments in Business Analysis with an organisation of high repute
CAREER OVERVIEW
A competent professional with over 23 years of experience in Business Analysis, Process Management,
Team Management & Client Support
Experience in mapping business requirements, designing customised solutions with strong analytical skills
and ability to analyze business practices and define optimal procedures
Resourceful at maintaining business relationship with clients and customers to achieve quality product and
service norms by resolving critical issues
Excellent analytical, presentation and interpersonal skills with proven ability in understanding client
requirements and successful execution
Passionate for enhancement and improvements in the products to render best performance to the clients
Proficient in addressing the needs of the overall relationship and serving as the day-to-day primary contact
for the client
Skilled in preparing reports and maintaining the same for future reference with sound understanding of the
business process, supported by technology
CORE COMPETENCIES
Quickly understanding the business issues and challenges of the organization
Identifying the organization's strengths and weaknesses; accordingly suggesting areas of improvement
Reviewing and editing business requirements, specifications, business processes and recommendations
related to proposed solution
Maintaining business relations with client personnel that foster client tie-ups
Communicating in an effective manner with clients to identify needs and evaluating alternative business
solutions with project management team
Conducting effective progress evaluations in a timely manner
Mentoring juniors through informal channels; Facilitating effective team interaction
Acknowledging and appreciating each team member's contributions made towards the attainment of goals
Generating enthusiasm among team members and proactively seeking opportunities to serve in leadership
roles
Managing the process of innovative change
Continually seeking opportunities to increase customer satisfaction and deepen client relationships
Suggesting areas for improvement in internal processes along with possible solutions
Leading internal teams/task forces
EMPLOYMENT SKETCH
Since Jul’10: Kelly Services & Randstad India Pvt. Ltd., as Channel Business Analyst
Deputation: Oracle India Pvt. Ltd.
Responsibilities:
SPOC for the region for Pre-order till Post order life cycle in the Channel Organisation
Mapped with Regional Channel Team and Field Sales Organisation (North)
Manage the Bid movement of the Indirect Deals internally.
Spearheading activities related to Pricing, approval system, RFIs, Regular tracking & follow-up
Coordinating with Business Practices, Contracts, Sales Operations & Credit team for order processing
2. Administering activities of contracting/legal documents for field deals, Ordering package (POs, Ordering
documents)
Liaising with Partner Business team for partner recruitment
To liaise for Due Diligence checks for Partner seeking for Public Sector distribution rights
Highlights:
Designed The Channel Support Specialist (CSS) to work directly with our partners to assist in standard and
non-standard channel deals
Successfully understood orchestrating Oracle's Channel workflow and deal processes as well as
maintaining the direct link between our VAR partners and the channel sales team
Ensured a clear and concise linkage for pricing, contracts and bookings
Pioneered smooth order bookings of multi million dollars by co-ordinating with cross functional teams
Apr’05 to Jul’10: Lease Forcee.and Sercon India Pvt. Ltd., as Assistant Manager (Administration &
Operations)
Deputation: Trend Micro India Pvt. Ltd.
Responsibilities:
Maintained orders processing across India Office including collation and analysis of revenue data for
management and for field sales on a regular basis
Created reports and liaised with vendors for various marketing activities
Spearheaded activities of MIS reporting & analysis
Followed-up on order processing
Provided back office and logistical support to sales and other concerned departments
Handled general administration routines across all branches in India
Facilitated Domestic and international tours & travels for sales teams
Administered event Management at cross-country locations
Dec’00 to Apr’05: Futuresoft Solutions Pvt. Ltd. as Senior Executive - Operations
Responsibilities:
Monitored processing of software orders of the clients through distributors
Coordinated with distributors and resellers for products
Spearheaded activities related to the bills payable and bills receivable
Handled the fund flow status and logistics operations
Maintained MIS customer support and customer interface
Designed and implemented ERP
Managed general administration
PRECEDING TASKS
Mar’99 to Dec’00: Sharma & Goel, as Office Executive
Deputation: GE Capital Business Process Management Services Pvt. Ltd.
Jun’98 to Feb’99: Schmenger Leder India (North), as Operations Executive
Nov’96 to Nov’97: Titan Industries Ltd., as Jr. Accounts Officer
Aug’95 to Nov’96: Anubhav Plantations Ltd., as Junior Accounts Officer
Jun’94 to Aug’95: Child Relief and You (CRY), as Assistant (Resource Generation)
3. Apr’91 to Apr’94: Abhinav & Co. Chartered Accountant, as Articled Clerk
SCHOLASTICS
B.A. (Economics) from Madurai Kamaraj University
COURSES
Swift course based Microsoft Applications and Operating Systems from NIIT
PERSONAL DOSSIER
Date of Birth: 23rd
January 1969
Address: 277, Second Floor, Sector 15 A, Faridabad - 121007
Languages Known: English, Hindi and Tamil