1. REX REDJAI
Anaheim, CA | (714) 323-4967 | rexredjai@gmail.com | www.linkedin.com/in/rexredjai
BUSINESS DEVELOPMENT PROFESSIONAL
Account Manager | Sales and Marketing Executive | Project Manager
High-impact and results-driven professional with an exceptional record of project coordination and
account management success. History of effectively contributing to teams to accomplish high-quality
and cost effective results. Consistently creates and implements plans which improve revenues, exceed
goals, and result in outstanding investment returns. Innovative business strategist committed to
developing high-performance systems and beneficial initiatives. Expertise Includes:
Account Management | Client Acquisition | Team Development | Territory Management | Public
Relations | Budgeting | Project Management | Cold Calling | Lead Generation | Profit
Enhancement | Client Retention | Staff Training | Customer Service | Process Improvement |
Sales Leadership | Marketing | Strategic Planning | Operations Improvement | Sales Planning
EMPLOYMENT EXPERIENCE
POLYTEC, INC. Irvine, CA
INSIDE SALES ACCOUNT EXECUTIVE February 2015 to Present
Market leader for non-contact, laser based vibration and velocity measurement instrumentation.
Attain new business by managing multiple accounts to effectively drive full sales cycle. Provide front-
line customer support and dispute resolution in a technically demanding industry. Develop customized
strategies to target and cultivate revenue opportunities. Support team initiatives resulting in higher
success rates and increased profitability. Coordinate multifaceted elements of the sales process
including research, scheduling, demonstrating, follow-through, and reporting. Assertively promote
services to prospects in order to close sales. Assist with staff training.
• Profit Innovation: Increased account revenues by 92% by restructuring rental and service fee
system leading to greater client satisfaction while also enhancing profits.
• Sales Impact: 1 of 2 key contributors to growing revenues from $650k in 2015 to $920k in 2016
(Q1 through Q3), a 41.5% increase.
NORDSTROM RACK Costa Mesa, CA
SALES ASSOCIATE November 2011 to January 2013
U.S. based fashion retailer with both brick and mortar stores and an E-commerce platform.
Top performing sales floor associate at a high-volume clothing retailer. Facilitated product rollouts and
sales events. Outperformed sales expectations by providing superior service and development of
coordinated sales strategies. Managed projects, organized logistics, and worked effectively with on-site
personnel. Educated consumers about products options. Built and maintained a large and diverse
customer base which led to repeat business.
• Surpasses Goals: Met or exceeded department and store sales targets every month of
employment.

2. NORTHWESTERN MUTUAL Irvine, CA
FINANCIAL REPRESENTATIVE (INTERNSHIP) May 2012 to September 2012
Insurance and investment firm specializing in providing services to a broad spectrum of clients.
Employed a consultative sales approach to sell life, long term care, and disability insurance to a diverse
client base. Performed all aspects of financial associate’s role including sales strategy development,
lead identification and cultivation, cold calling, scheduling, selling and upselling, troubleshooting, and
customer service. Grew business by building and maintaining profitable relationships. Coordinated with
formal sales team to hand off clients.
• Sales Performance: Ranked #1 for premium sales out of all interns in 2012.
• Client Development: Won client sales competition by making in-person sales cold calls to high-
value targets.
STAT SURGICAL Anaheim, CA
EQUIPMENT INSTALLER April 2011 to December 2011
Premier sales and distribution group for medical and laboratory equipment in Southern California
Installed medical and durable surgical equipment in state-of-the-art healthcare facilities. Utilized
technical, interpersonal, and project management skills to complete installations within time and budget
constraints. Served as an integral part of a precision installation team. Coordinated with tradespeople
and staff to ensure efficient workflow.
APEX FUNDING Santa Ana, CA
CUSTOMER SERVICE REPRESENTATIVE May 2009 to September 2009
Working capital financing institution offering credit solutions to small businesses within Southern
California.
Screened and qualified potential customers for small business and personal loans. Researched an
analyzed credit worthiness of clients and provided information regarding loan and restructuring options.
Addressed customer concerns and complaints. Prepared financial reports and documentation.
Coordinated transfer of clients to loan closer upon qualification.
• Process Improvement: Increased client satisfaction and interoffice efficiency by effectively
screening clients prior to handoff, resulting in more sales closures.
EDUCATION
UNIVERSITY OF OREGON Eugene, OR
BACHELOR OF ARTS (B.A.) Degree in Applied Business and Economics June 2014
SANTIAGO CANYON COLLEGE Orange, CA
ASSOCIATE OF ARTS (A.S.) Degree in Communications May 2012
TECHNICAL PROFICIENCIES
Microsoft Office Suite (Word, Excel, Outlook, Access) | IFS SAM (CRM Software) | ACT! |
Windows | Internet Research | Social Media Marketing | Database Management | LinkedIn