Sylvia Hinojosa Welsh seeks a challenging position that offers professional growth. She has 20 years of experience in office management and administration for medical clinics. Her experience includes overseeing daily operations, hiring and training staff, ensuring regulatory compliance, and assisting physicians. She is proficient in various medical software programs and billing systems.
Clinical back office, phlebotomy and hematology, medical back office, pharmacology and drug administration, echocardiography and diagnostic imaging, medical front office procedures, and Introduction to Allied Health, then Externship 180 hours - December 5, 2016 through January 9, 2017.
Classes at Kaplan - Medical Law and Ethics, Medical Record Management, Medical terminology, Medical office applications for scheduling patient's, receptionist, and document processing, Medical Coding, Reimbursement methodologies, Advanced medical office management, Software applications for healthcare professionals, and Anatomy I and II. Externship 160 hours.
Solution-oriented professional with extensive experience in leadership, client account management, enterprise/operational risk management, governance and advisory. Focus on building sustainable, scalable platforms, including development and improvement of policies, processes, and internal controls, overseeing and conducting RCSAs for first and second line of defense and reviewing third-party administrator controls. Demonstrated ability to adapt quickly to market conditions and to identify and act on important trends.
Clinical back office, phlebotomy and hematology, medical back office, pharmacology and drug administration, echocardiography and diagnostic imaging, medical front office procedures, and Introduction to Allied Health, then Externship 180 hours - December 5, 2016 through January 9, 2017.
Classes at Kaplan - Medical Law and Ethics, Medical Record Management, Medical terminology, Medical office applications for scheduling patient's, receptionist, and document processing, Medical Coding, Reimbursement methodologies, Advanced medical office management, Software applications for healthcare professionals, and Anatomy I and II. Externship 160 hours.
Solution-oriented professional with extensive experience in leadership, client account management, enterprise/operational risk management, governance and advisory. Focus on building sustainable, scalable platforms, including development and improvement of policies, processes, and internal controls, overseeing and conducting RCSAs for first and second line of defense and reviewing third-party administrator controls. Demonstrated ability to adapt quickly to market conditions and to identify and act on important trends.
Completed my Master of Public Administration with a specialization in Health Administration. I have been involved with the health care field for many years and I am looking to grow as a health care professional.
1. Sylvia Hinojosa Welsh
Free2bme@q.com 7998 N Siskiyou Drive, Tucson, AZ 85743 Cell: 520-704-2889
Objectives
To enter a field in which I can be challenged as well as have an opportunity for professional
growth.
Education
Pima College - Business course 1980
Rio Salado – Medical Terminology – Business technology 1983 – 1985
Dale Carnegie –Leadership Training for Managers - 2007
Experience
Site Coordinator 2008 - Present)
Northwest Allied Physicians - (6200 N La Cholla,Tucson, AZ)
Makes recommendations to Regional Clinical Administrator regardingstaffinglevels and daily
operations of 5 clinics.
Covers Front Desk when needed.
Assists in interviews with Regional Clinical Administrator regardingnew positions
Assisted Regional Clinical Administrator in opening and closing clinics as needed.
Monitored all billing activities includingpostingof encounters, collection of monies due preparation and
accuracy of bank deposits. Assisted patients with their balances. Insuranceverification.
Type up monthly staffmeeting agendas and minutes.
Identifies, analyzes, and resolves operational problems, in counsel with the Regional Clinic Administrator.
Ensures that staff aretrained on computer applications totheir job description and that on- going training
is accomplished and participates in availableprofessional activities and continuingeducation programs.
Office Manager2007-2008
Tucson Open Scan, Tucson, AZ
Responsible for daily operations and posting of patients appointments and deposits.
Hiring and supervision,trainingand scheduling of 9 employees
Assist with front and backoffice duties when needed.
Responsible of scheduling of MRI’s, CT’s and Ultrasounds with appropriatetimefor each procedure.
2. Sylvia Hinojosa Welsh
Site Coordinator
2006-2007 Arizona Community Physicians, Tucson, AZ
Responsible for daily operations of the clinic and 7 to9 providers
Hiring and supervision,trainingand scheduling of 20+ employees
Assist with front and backoffice duties when needed.
Responsible for administration of HIPPA, OSHA and CLIA regulations and contracts
Responsible for updating doctor’s credentials with stateand medical malpracticeinsurance.
Transcription ofpatient letters by doctors when needed.
Office Manager
2005-2006
Midvale Medical Center, Tucson, AZ
Responsible for daily operations of the clinic with 6 to 7 providers
Hiring and supervision,trainingand scheduling of 20+ employees
Assist with front and backoffice duties when needed
Responsible for administration of HIPPA, OSHA and CLIA regulations.
Worked closely with Billing Dept regarding daily charges and patient accounts.
Human Resource and Risk Manager
2004-2005 Tucson Clinica Medica Familiar, Tucson, AZ
Responsible for staff of 17+ employees regardingpayroll,Policies and training.
Hiring and monitoringof employees and scheduling.
Responsible for administration of HIPPA, OSHA and CLIA regulations and contracts
Credentialing of doctor’s and administration ofmedical insurancefor medical personnel and employees.
Assist with front office duties when needed and PR for marketingof the clinic.
Transcription ofpatient letters by doctors when needed.
Executive Assistant –Chair ofthe Department of Pediatrics
Education Coordinator GME
Credentialing Specialist
2001 – 2004 MedPro Doctors, Maricopa Medical Center, Phoenix, AZ
Started in the Credentialing Dept. and soon was promoted to higher positions in the company.
Administrativeduties such as scheduling meetings, taking meeting minutes and handling sensitive
material.
Responsible for billingissues and making sure they were turned in appropriately and timely.
Maintained records to insurecertification for Accreditation Council for GraduateMedical Education.
Skills
Microsoft word, Proofreading for executives, Bilingual- Fluent Spanish, Excellent Customer
Service Course, Allscripts, Athena, Various other EMR programs and systems.