This document is a resume for Fe J. LaTona seeking a position in the medical field. It lists her contact information and objective. Her qualifications summary highlights her experience as a Practice Coordinator/Medical Secretary for over 10 years, including scheduling patients, answering phones, verifying insurance coverage, preparing medical records, collecting fees, and assisting providers. Her employment history includes her current role as Practice Coordinator/Medical Secretary at Unity Pediatrics since 2010 and previous role as Medical Secretary at Pain Interventions from 2004 to 2010. She has an Associate's degree in Medical Administrative/Executive Assistant and Medical Secretary from Rochester Business Institute with a 3.5 GPA.

1. Fe J. LaTona
Phone: 585.880.6814 Email: latonafe@yahoo.com
Objective
To obtain a challenging position within the medical field where I am able to utilize my skills and knowledge, with
the ability to grow.
Summary of Qualifications
 Works collaboratively with Manager to ensure monthly/quarterly reporting.
 Collaboratively with Manager, responsible for departmental orientation/precepting oversight for new non-
provider staff and may assist the manager with preparations for the ongoing and annual performance
appraisals of the non-provider staff.
 Schedules patient appointments efficiently and pleasantly and schedules patient’s appointment with
hospital services and certain other health-related services as necessary.
 Answer telephones,screen calls, forward to appropriate personnel. Take messages and provide information.
 Checks in and out patients,schedules follow-up appointments.Arranges tests /referrals as ordered by
provider.
 Obtains referrals/updates from Insurances; verifies Insurances coverage and copays using web based
programs.
 Prepares patient medical record for visit by verifying that all materials necessary for visit are present and in
order.
 Collects appropriate fees from patients and completes cash reconciliation daily.
 Retrieves and refiles patient medical records including electronic filing of correspondence,laboratory and
x-ray reports, etc as requested by providers.
 Prepares outgoing mail; makes copies as necessary.Process and distribute incoming mail to the appropriate
person.
 Performs accurate charge entry function in accordance with office protocol.
 Promotes expertise, provides additional support and mentors/trains Medical Secretary I.
 Helps to ensure that the annual mandatory in-services are completed by all staff.
 In the absence of the Manager: Maintains/assists office staffing schedules and provides a procedure for
covering absences,including floating of internal staff, usage of per diem and/ortemps, and sharing staff
between offices.
 Provide support to the Managerfor accurate completion and timely submission of departmental time
sheets/payrollactivities.
 Attends and/orparticipates in documented monthly meetings; including developing an agenda for staff
meetings and disseminating information to office staff.
 Assists with oversight of departmental office supplies within budget.
 Performs all functions of medical secretary when necessary.Assumes leadership role in the practice
manager absence.
 Maintains up-to-date knowledge of, and ensure compliance with, all internal and external regulator and
third party payor requirements, policies and procedures,if applicable.
 Reviews/Inputs data of all office charges, including ICD10-CM diagnosis coding of encounterforms where
applicable.
Employment
Rochester Regional Health, Unity Pediatrics 3/2010 – present
Practice Coordinator/Medical Secretary II
Pain Interventions Rochester, NY 10/2004 – 3/2010
Medical Secretary
Education
A.A.S. Medical Administrative / Executive Assistant and Medical Secretary
Rochester Business Institute,Rochester, New York GPA: 3.50