Kennedy M. Smith is seeking a position in a fast-paced environment and has over 10 years of experience as an orthodontic assistant and clinical coordinator. She has experience training assistants, assisting doctors, maintaining patient records and inventory, and providing excellent customer service. She has received several awards for her customer service skills. Kennedy has a background in psychology and business and is proficient in Microsoft Office, orthodontic software programs, and dental radiology.

1. Kennedy M. Smith
1439 Altamont Dr., Decatur, GA 30033
(404)-769-7736
Kennedysmith725@gmail.com
PROFILE
Highly self-motivated and directed individual with solid interpersonal skills, strong communication and
organizational skills; excel in both individual and team settings; detailed-oriented and seeking a position
in a fast-paced environment.
EXPERIENCE
INSIGHT GLOBAL CONTRACTEDWITH FIRST ADVANTAGE (April 2015 - March 2016)
Client Services/ Account Management
Assist Clients on managing and setting up their accounts
Train Clients on how to utilize their account services
Conducted Clients through I.T. procedures
Report interpretation of background search results and account inquiries
Assist with resolution of all account and Client issues
Received 6 significant awards for providing exceptional customer service
FISHER ORTHODONTICS (December 2014 – April 2015)
Clinical Coordinator/ Orthodontic Assistant
Train and manage orthodontic assistants
Assist and record information for doctor in progressive and new patient consultations
Maintain inventory, as well as order and receive orthodontic appliances and/or retainer
Prepare patients and assist the doctor
Record treatment information in patient charts,as well as elaborate them to patients and parents
GOOD SAMARITAN HEALTH CENTER (April 2013 - December 2014)
Clinical Coordinator/ Orthodontic Assistant
Train and manage orthodontic assistants
Assist and record information for doctor in progressive and new patient consultations
Maintain inventory, as well as order and receive orthodontic appliances and/or retainer
Prepare patients and assist the doctor
Record treatment information in patient charts,as well as elaborate them to patients and parents
FAMILYORTHODONTICS (September 2010 - April 2013)
Certified Orthodontic Assistant
Preparation of patient and exam and operating rooms
Record treatment information in patient charts
Understand and implement treatment goals
Elaborate treatment goals and progression to patient and parents
Assist with office administrative duties during down time or between patient appointments
Transfer photographs and x--rays into patient charts
Band/bond and remove treatment devices and orthodontic appliances
Insertion and adjustment of occlusal correction appliances
Instruct proper oral hygiene to patients and parents

2. DR. A. HARLEYSMITH ORTHODONTICS, D.D.S. (February 2008 - August 2010)
Certified Orthodontic Assistant / Internet Marketing Coordinator
Deliver “Career Day” presentations in local schools promoting the practice
Update practice website
Took records,including: x-rays, photographs, bite registration, and impressions
Preparation of patient and exam and operating rooms
Band/bond and remove treatment devices and orthodontic appliances
Insertion and adjustment of occlusal correction appliances
Instruct proper oral hygiene to patients and parents
CERTIFICATIONS
Orthodontic Assistant, Expanded Duties, DentalRadiology, CPR
ACHIEVEMENTS
Awarded “Name in Lights” 6 times for providing excellent customer service
Received weekly “Kudos” for recognition of exceptional customer service on Client surveys
EDUCATION
Georgia Perimeter College (2009 - 2012)
Major: Psychology
Minor: Business
SKILLS/ABILITIES
Savvy in Seibel, Win ESP, Citrix, Orthotrac,Tops, MS Office. Type 170 wpm. Strong Customer Service
and account management skills. Strong work ethic. Fast-learner. Get along well with others.
REFERENCES
Jared Spicer
604 Summer Drive
Sandy Springs, GA 30328
(404) 409-1381
Dr. Nima Hajibaik
4190 Milton Parkway
Alpharetta, GA 30005
1(310) 490-5555
Gordon D. Barfield DDS
2167 Northlake Parkway Suite 102
Tucker, GA 30084
(770) 939-1280

3. Betty Mullins
5179 Hudson Road
Loganville, GA 30052
(770) 315-6343
Dr. Ken Farrar
3770 Due West Rd. NW
Marietta, GA 30064
(770) 366-1673