Sandra Phillips is seeking a position in medical office management or as a medical personnel. She has over 10 years of experience in increasingly responsible roles in medical administration, including managing the front office for an orthopedic clinic and serving as medical office manager for a healthcare practice. Her skills include billing, coding, personnel management, marketing, and technical writing. She is proficient in office software and aims to improve efficiency, patient care, and practice revenue through her strong interpersonal and management abilities.

1. Sandra (Sandi) N. Phillips
1105 Dona Avenue • Metairie, Louisiana 70003 • (504) 452-1132 • thecarvers7@yahoo.com
O B J E C T I V E
Over ten years of increasingly responsible medical office management and administration experience
focusing on interpersonal team-oriented management and client relationships. Self-motivator with
productive and efficient management experience and attention to detail seeks a medical office
management or medical personnel position.
C O M P E T E N C I E S
Management
o C-Level Medical Office Management for two-physician healthcare practice and personnel.
o Experienced with Windows and MAC operating systems including all office programs.
o Billing, coding, and insurance claim processing including all aspects of office accounting.
o Personnel recruitment, salary negotiations, and human resources management.
o Coordination of medical in-services, accreditation compliance, and seminar presentations.
o Efficient time management and scheduling, increasing practice efficiency and revenue.
o Strong customer relations skills.
Outside Sales
o Professional Physician-to-Physician promotion and referral procurement emphasizing patient
needs.
o Pharmaceutical and vender relationships focusing on practice management contracts.
o Medical practice marketing and advertisement, coordinating off-site and on location
promotions.
o Office equipment sales and service including the latest interventional technologies.
Technical Writing
o Policy and Procedure manuals with grammatical(English) emphasis.
o Interoffice memos, professional letters, and medical board certification criteria compliance.
o Flyers, brochures, and other creative graphics for business promotion and advertisement
needs.

2. o Complete Business Plan composure, modeling, and data forecasting.
E D U C A T I O N
Business Management and Nursing (Continuing), Delgado Community College, New Orleans, LA, 2010.
High School Diploma, Cabrini High School, New Orleans, LA, 2006
E M P L O Y M E N T
• Medical Front Office Manager, OrthoPTic Rehab Clinic of Metairie, Metairie, LA, 2013 – 2015.
• Personal Assistant and Administrative Assistant, Northwestern Mutual, Metairie, LA, 2012 – 2013.
• Medical Office Manager and Administrative Assistant, FOR BETTER HEALTH, LLC, Harahan, LA, 2006 --
2012.
• Physician Assistant and Medical Assistant, FOR BETTER HEALTH, LLC, Harahan, LA, 2002 – 2006.
• Promotional Model and Marketing Representative, GLAZER’S, New Orleans, LA, 2004 – 2006.
References Available Upon Request