Stephanie Welch has over 20 years of experience in the medical field working in various roles including office manager, coder, receptionist, and medical assistant. She has a strong background in medical billing, coding, and insurance knowledge. Welch is proficient in computer programs, creating office policies and procedures, and ensuring HIPAA compliance. She is interested in ongoing changes in healthcare and looks to expand her knowledge.

1. Stephanie Welch, CMC
50230 Cedargrove
Shelby Twp, MI 48317
(586) 805-7826
toni50230@comcast.net
Qualifications
I have worked in the medical field for many years and am a great independent worker. I am good with
people and can deal well with difficult patients. I am trained in and have performed chart audits in the
office setting. I am the HIPAA privacy officer and keep up with all HIPAA changes. I have a good
working knowledge of ICD-10-CM as well as the new Healthcare Reform bill and how it will affect
practices as well as patients. I have medical billing experience and am very efficient with most computer
programs. I am in charge of creating & updating office policies/procedures and employee handbooks. I
have a very good understanding of most of the major health insurance plans and how to use their
websites, including Medicaid. I work rejected claims and contact patients to collect past due balances. I
am interested in the changes occurring in healthcare and look forward to learning about them.
Education
1997-2003 Associate Degree, General Studies, Oakland Community College
2008 Certified Medical Coder, National Certification, PMI
2013 Training in ICD-10-CM
Employment History
2006 - Present Office Manager/ Coder, Joseph Morgan, MD & Faye Su, MD
• Verifying patient’s insurance coverage
• Entering all patient payments
• Supervising the office’s billing service
• Answering a multi-line phone, scheduling appointments
• Preparing the office for ICD-10
• Insurance referrals, office weekly deposits
• Entering patients in to computer, implemented & using e-prescribing
• Creating all employee, safety & office policy manuals
• Updating offices router and keeping up with changing fee schedules
• In charge of all re-credentialing and site reviews
2005 - 2006 Receptionist/ Biller, Allen Tesser, MD
• Billing, doing daily deposits, entering patient payments
• Answering a multi-line phone, scheduling appointments
• Checking patients in and out, preparing charts, referrals
• Entering patients into computer
2000 - 2005 Receptionist/ Office Manager, Rochester Family Physicians
• Added billing software to the office, supervising offices billing service
• Answering a multi-line phone, scheduling appointments
• Checking patients in and out, preparing charts, referrals
• Chart auditing, doing daily deposits, ordering office supplies
• Implementing a new filing system, hiring new employees
• Creating an employee handbook and office policy manual.
• I was the HIPAA privacy officer and single handedly implemented the
entire HIPAA policy including staff training.
1997- 2000 Receptionist/ Medical Assistant, Josephine Aloot, MD & Phyllis Birkel, MD
• Answering a multi-line phone, scheduling appointments
• Checking patients in and out, preparing charts
• Assisting physicians with EKG's and injections
• Putting patients in rooms, ordering supplies, organizing drug closet.