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Stephanie Welch, CMC
50230 Cedargrove
Shelby Twp, MI 48317
(586) 805-7826
toni50230@comcast.net
Qualifications
I have worked in the medical field for many years and am a great independent worker. I am good with
people and can deal well with difficult patients. I am trained in and have performed chart audits in the
office setting. I am the HIPAA privacy officer and keep up with all HIPAA changes. I have a good
working knowledge of ICD-10-CM as well as the new Healthcare Reform bill and how it will affect
practices as well as patients. I have medical billing experience and am very efficient with most computer
programs. I am in charge of creating & updating office policies/procedures and employee handbooks. I
have a very good understanding of most of the major health insurance plans and how to use their
websites, including Medicaid. I work rejected claims and contact patients to collect past due balances. I
am interested in the changes occurring in healthcare and look forward to learning about them.
Education
1997-2003 Associate Degree, General Studies, Oakland Community College
2008 Certified Medical Coder, National Certification, PMI
2013 Training in ICD-10-CM
Employment History
2006 - Present Office Manager/ Coder, Joseph Morgan, MD & Faye Su, MD
• Verifying patient’s insurance coverage
• Entering all patient payments
• Supervising the office’s billing service
• Answering a multi-line phone, scheduling appointments
• Preparing the office for ICD-10
• Insurance referrals, office weekly deposits
• Entering patients in to computer, implemented & using e-prescribing
• Creating all employee, safety & office policy manuals
• Updating offices router and keeping up with changing fee schedules
• In charge of all re-credentialing and site reviews
2005 - 2006 Receptionist/ Biller, Allen Tesser, MD
• Billing, doing daily deposits, entering patient payments
• Answering a multi-line phone, scheduling appointments
• Checking patients in and out, preparing charts, referrals
• Entering patients into computer
2000 - 2005 Receptionist/ Office Manager, Rochester Family Physicians
• Added billing software to the office, supervising offices billing service
• Answering a multi-line phone, scheduling appointments
• Checking patients in and out, preparing charts, referrals
• Chart auditing, doing daily deposits, ordering office supplies
• Implementing a new filing system, hiring new employees
• Creating an employee handbook and office policy manual.
• I was the HIPAA privacy officer and single handedly implemented the
entire HIPAA policy including staff training.
1997- 2000 Receptionist/ Medical Assistant, Josephine Aloot, MD & Phyllis Birkel, MD
• Answering a multi-line phone, scheduling appointments
• Checking patients in and out, preparing charts
• Assisting physicians with EKG's and injections
• Putting patients in rooms, ordering supplies, organizing drug closet.

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resume 2015

  • 1. Stephanie Welch, CMC 50230 Cedargrove Shelby Twp, MI 48317 (586) 805-7826 toni50230@comcast.net Qualifications I have worked in the medical field for many years and am a great independent worker. I am good with people and can deal well with difficult patients. I am trained in and have performed chart audits in the office setting. I am the HIPAA privacy officer and keep up with all HIPAA changes. I have a good working knowledge of ICD-10-CM as well as the new Healthcare Reform bill and how it will affect practices as well as patients. I have medical billing experience and am very efficient with most computer programs. I am in charge of creating & updating office policies/procedures and employee handbooks. I have a very good understanding of most of the major health insurance plans and how to use their websites, including Medicaid. I work rejected claims and contact patients to collect past due balances. I am interested in the changes occurring in healthcare and look forward to learning about them. Education 1997-2003 Associate Degree, General Studies, Oakland Community College 2008 Certified Medical Coder, National Certification, PMI 2013 Training in ICD-10-CM Employment History 2006 - Present Office Manager/ Coder, Joseph Morgan, MD & Faye Su, MD • Verifying patient’s insurance coverage • Entering all patient payments • Supervising the office’s billing service • Answering a multi-line phone, scheduling appointments • Preparing the office for ICD-10 • Insurance referrals, office weekly deposits • Entering patients in to computer, implemented & using e-prescribing • Creating all employee, safety & office policy manuals • Updating offices router and keeping up with changing fee schedules • In charge of all re-credentialing and site reviews 2005 - 2006 Receptionist/ Biller, Allen Tesser, MD • Billing, doing daily deposits, entering patient payments • Answering a multi-line phone, scheduling appointments • Checking patients in and out, preparing charts, referrals • Entering patients into computer 2000 - 2005 Receptionist/ Office Manager, Rochester Family Physicians • Added billing software to the office, supervising offices billing service • Answering a multi-line phone, scheduling appointments • Checking patients in and out, preparing charts, referrals • Chart auditing, doing daily deposits, ordering office supplies • Implementing a new filing system, hiring new employees • Creating an employee handbook and office policy manual. • I was the HIPAA privacy officer and single handedly implemented the entire HIPAA policy including staff training. 1997- 2000 Receptionist/ Medical Assistant, Josephine Aloot, MD & Phyllis Birkel, MD • Answering a multi-line phone, scheduling appointments • Checking patients in and out, preparing charts • Assisting physicians with EKG's and injections • Putting patients in rooms, ordering supplies, organizing drug closet.