1. Diana Maldonado
1403 Maltese St. Edinburg, TX 78539
956-207-0743 Phone
Dmaldonado6@rgv.rr.com
SUMMARY OF QUALIFICATIONS
Great ability to lead, train, and maintain a cohesive and productive staff.
Proven skills to forecast issues, barriers and create solutions.
Analytical skills in planning, data and budgets.
Self-motivated, can work well independently and meet goals.
Extensive experience in management, customer service, public relations and grants
EMPLOYMENT HISTORY
Practice Administrator
Doctors Hospital at Renaissance 2015-2016
• Directly oversee UTRGV Family Medicine Residency Program
• Supervise, hire, and train over 40 staff
• Oversee grants-budgets and financial reporting
• Oversee Patient Centered Medical Home
• Create relations with patients, staff, general public and physicians.
• Oversee the billing process
• Responsible for safety, quality, compliance and policies and procedures.
• Responsible for credentialing for all physicians and insurances.
• Responsible to meet all OSHA, Joint commission, state, federal regulations and
requirements.
• Responsible for continued organization growth.
Director Primary Care/Integrated Services 2013-2015
Tropical Texas Behavioral Health
• Hire, train and supervise staff/physicians/nurses-organization employed over 800
• Directly worked to set up Primary Care/Integrated Program
• Created policies, procedures, Chronic Care program, educational teaching
• Created contracts for radiology, pharmacy, medical equipment and MCO’s
• Assist in business development
• Collaborated relations between behavioral health and primary care teams
• Lead for Chronic Care, Medical Clearance and Integrated Committees/Program
• Responsible for the management of all grants
Grant Manager 2012-2013
United Way of South Texas
• Partnered with IRS to implement an income tax assistance program
• Oversee program and grant
• Train and certify over 100 volunteers
Operations Manager 2011-2012
Barajas Vision Clinic
• Oversee operation-hire, train and supervise staff.
• Create a business plan for a stable financial future and business growth.

2. • Responsible for safety and quality assurance.
Compliance Supervisor 2008-2011
Doctor’s Hospital at Renaissance.
• Responsible for the safety, compliance, and quality of all patients and staff
• Supervise, hire and train 15 staff.
• Responsible to meet all Joint Commission, state and federal requirements/regulations.
• Reported at numerous committees
Nurse Manager 1993-2008
McAllen Surgeons
• Responsible for direct oversight of nurses.
• Assist surgeon, communicate and assist patients pre and post up.
• Responsible for safety, compliance and quality
• Responsible for day to day operations.
• Responsible for billing/transcription services.
CEO 1990-2008
Diana’s Hugs and Kisses
• Responsible for sales, profit and future growth of store
• Responsible for tax reporting, budget, profit, and employees
• Develop wholesale contracts
Nurse Assistant and Nurse Supervisor 1988-1993
Dr. Carlos R. Saca
• Assist physician.
• Assist patients.
• Oversee staff.
• Responsible for night clinic operations.
EDUCATION
• 1984-1987 Pharr San Juan Alamo High School
• 2004-2008 University of Phoenix-Bachelor’s Business Management
• 2011-2015 University of Phoenix-Master’s Healthcare Administration
• 2016-present University of Phoenix-Doctorate Healthcare Administration
AWARDS
• Extemporaneous Speaker 1987
• State President VICA 1986-1987
• Boy Scout Buckskin Award 2006
• Girl Scout Leader Award
VOLUNTEER SERVICE and PROFESSIONAL MEMBERSHIPS
• Community Service-Trash Bash, Habitat for Humanity, Comfort House
• Food and clothes drives for military
• Girl Scout Leader

3. • Warm Coats drive for Good Morning America
• Thanksgiving Dinners
• Court Appointed Special Advocates
• University of Phoenix Alumni-Boy Scouts of America