ANN LYNNE PLACEY
3605 Lake Shore Road, Fallbrook, CA 92028 (714) 260-1171
OBJECTIVE
Seeking a position as part time Collector / Biller/ Office Manager / Accounts Receivable Specialist with an
organization that will benefit from my background and experience of over 33 years in the medical field and
accounting.
AREAS OF SKILLS, KNOWLEDGE, AND EXPERTISE
Instructor / Management Leadership Qualification Administration Business / Office Skills
Professional Instructor / Coordinator Highly Motivated Accounting (A/P & A/R) Office Manager / Supervisor
Training Programs / Curriculum Extremely Organized Computer Literate / Payroll Medical Biller / Collector
Performance Review / Development Dependable / Dedicated Business Operations Medical Front Office
Corporate Trainer / Consultant Team Builder / Motivator Marketing / Public Relations ICD-9 / CPT / HCPC Coder
State Certified / Credential Punctual / Low Absenteeism Staff Reviews / Scheduling Personal Injury / Third Party
EXPERIENCE
TENACORE HOLDINGS, SANTA ANA, CA 2013 TO PRESENT
â—Ź Accounts Receivable Specialist.
Primary responsibility was to handle all phases of an extremely large dollar amount of collections for all clients
and customers. I would email invoices and telephone cusomters on a daily basis. I handled three corporation’s
collection within Tenacore. Managed a tracking system for all follow up procedures and handled the checks
and copied for deposit.
ORANGE COUNTY HEART CENTER, ALISO VIEJO, CA 2005 TO PRESENT
• Medical Consultant / Office Manager / Account Receivable Specialist
Responsible for all phases of a major clean up and revenue increase for a large practice in accounts receivablearea.
Developed and implemented a complete follow-up system for all carrier types and patient accounts. Assisted with
all insurance and patient billing, incoming telephone inquiries, account audits, and appealswithinsurancecarrier for
claims that were appealed or denied on a dailybasis. Handled payment posting, dailyledgers, bankdeposits,patient
appointments and medical report preparation. Responsible to handle all aspects of running a practice from payroll,
accounts payable, oversee employee’s and monthly reporting.
NEWBRIDGE COLLEGE, SANTA ANA, CA 1998 TO 2005
• Program Coordinator / Medical Instructor
Implement a six-course program with complete curriculum. Instruct in the following: Medical Terminology, Basic
Anatomy, Front Office, Collections, Managed Care, Insurance Coding & Reimbursement, and Computerized
Medical Billing. Oversee all the hiring and training of the teachers in the program. Handle all students with
placement in their internship program, and check performance on a weekly basis at site. Maintain an excellent
working relationship with more than 20 externship facilities, and have a placement rate thatishirethan94%amount
the students graduating from this program.
REGIONAL OCCUPATIONAL PROGRAM, GARDEN GROVE, CA 1996 TO 2000
• Medical Instructor
Instruct students in Medical Manager Software and basic billing techniques. Procedural and diagnosticcoding. All
phases of Front Office and Collections. Developed Curriculum and student workbooks to compliment lecturesona
daily basis. Responsible for meeting all deadlines with required reporting on a monthly basis. Assist with resume
preparation and job interview techniques.
ABC ADULT EDUCATION CENTER, CERRITOS, CA 1995 TO 1998
• Medical Instructor
Instruct students in the learning of Medical Terminology, Basic Anatomy, and Transcription. Handledallaspectsof
teaching and implementation of all new learned material. Supervised the student aid assigned to my classroom to
work with tutoring students on a daily basis. Created a complete class curriculum for a new course to our school,
Front Office and Collections. Implemented a complete agency list for the students and staff.
EDUCATION
COMPUTER TRAINING CENTER, CERRITOS, CA 1994 TO 1995
• Completed Computer Courses to Bring Skills up to Industry Standards
Professional References and Additional Employment History Available Upon Request

resume 6

  • 1.
    ANN LYNNE PLACEY 3605Lake Shore Road, Fallbrook, CA 92028 (714) 260-1171 OBJECTIVE Seeking a position as part time Collector / Biller/ Office Manager / Accounts Receivable Specialist with an organization that will benefit from my background and experience of over 33 years in the medical field and accounting. AREAS OF SKILLS, KNOWLEDGE, AND EXPERTISE Instructor / Management Leadership Qualification Administration Business / Office Skills Professional Instructor / Coordinator Highly Motivated Accounting (A/P & A/R) Office Manager / Supervisor Training Programs / Curriculum Extremely Organized Computer Literate / Payroll Medical Biller / Collector Performance Review / Development Dependable / Dedicated Business Operations Medical Front Office Corporate Trainer / Consultant Team Builder / Motivator Marketing / Public Relations ICD-9 / CPT / HCPC Coder State Certified / Credential Punctual / Low Absenteeism Staff Reviews / Scheduling Personal Injury / Third Party EXPERIENCE TENACORE HOLDINGS, SANTA ANA, CA 2013 TO PRESENT ● Accounts Receivable Specialist. Primary responsibility was to handle all phases of an extremely large dollar amount of collections for all clients and customers. I would email invoices and telephone cusomters on a daily basis. I handled three corporation’s collection within Tenacore. Managed a tracking system for all follow up procedures and handled the checks and copied for deposit. ORANGE COUNTY HEART CENTER, ALISO VIEJO, CA 2005 TO PRESENT • Medical Consultant / Office Manager / Account Receivable Specialist Responsible for all phases of a major clean up and revenue increase for a large practice in accounts receivablearea. Developed and implemented a complete follow-up system for all carrier types and patient accounts. Assisted with all insurance and patient billing, incoming telephone inquiries, account audits, and appealswithinsurancecarrier for claims that were appealed or denied on a dailybasis. Handled payment posting, dailyledgers, bankdeposits,patient appointments and medical report preparation. Responsible to handle all aspects of running a practice from payroll, accounts payable, oversee employee’s and monthly reporting. NEWBRIDGE COLLEGE, SANTA ANA, CA 1998 TO 2005 • Program Coordinator / Medical Instructor Implement a six-course program with complete curriculum. Instruct in the following: Medical Terminology, Basic Anatomy, Front Office, Collections, Managed Care, Insurance Coding & Reimbursement, and Computerized Medical Billing. Oversee all the hiring and training of the teachers in the program. Handle all students with placement in their internship program, and check performance on a weekly basis at site. Maintain an excellent working relationship with more than 20 externship facilities, and have a placement rate thatishirethan94%amount the students graduating from this program. REGIONAL OCCUPATIONAL PROGRAM, GARDEN GROVE, CA 1996 TO 2000 • Medical Instructor Instruct students in Medical Manager Software and basic billing techniques. Procedural and diagnosticcoding. All phases of Front Office and Collections. Developed Curriculum and student workbooks to compliment lecturesona daily basis. Responsible for meeting all deadlines with required reporting on a monthly basis. Assist with resume preparation and job interview techniques. ABC ADULT EDUCATION CENTER, CERRITOS, CA 1995 TO 1998 • Medical Instructor Instruct students in the learning of Medical Terminology, Basic Anatomy, and Transcription. Handledallaspectsof teaching and implementation of all new learned material. Supervised the student aid assigned to my classroom to work with tutoring students on a daily basis. Created a complete class curriculum for a new course to our school, Front Office and Collections. Implemented a complete agency list for the students and staff. EDUCATION COMPUTER TRAINING CENTER, CERRITOS, CA 1994 TO 1995 • Completed Computer Courses to Bring Skills up to Industry Standards Professional References and Additional Employment History Available Upon Request