Switchvox Overview Presentation

[object Object],[object Object],Digium and Switchvox An Overview

Who is Digium ,[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

[object Object],[object Object],Digium is the market leader Creative Innovation – Customer Satisfaction – Continual Quality Improvement Eastern Management Group, 2009

Digium Recognition Creative Innovation – Customer Satisfaction – Continual Quality Improvement

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SMB Customer Needs Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Voice Over Internet Protocol ,[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement ,[object Object],[object Object],Voice Over IP (VoIP) ,[object Object],[object Object],[object Object],Traditional vs. VoIP

Creative Innovation – Customer Satisfaction – Continual Quality Improvement Switchvox – more than an IP PBX

Switchvox Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Creative Innovation – Customer Satisfaction – Continual Quality Improvement Switchboard

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Switchboard Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Switchvox Productivity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

[object Object],[object Object],[object Object],[object Object],Ease of Management Creative Innovation – Customer Satisfaction – Continual Quality Improvement

ACD / Call Queues ,[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Reporting ,[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement Reporting

[object Object],[object Object],[object Object],Recording Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Backups ,[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement Backups & Failover

[object Object],[object Object],Inbound Call Rules Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Outbound Call Rules ,[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement Outbound Call Rules

Customizable Features ,[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement Customizable Features

[object Object],[object Object],[object Object],Interactive Voice Response Creative Innovation – Customer Satisfaction – Continual Quality Improvement

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web User Portal Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Subscriptions for peace of mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Subscription benefits Creative Innovation – Customer Satisfaction – Continual Quality Improvement Silver Gold Platinum ,[object Object],[object Object],[object Object],[object Object],Ability to add additional user extensions Access to hosted Switchboard panels: Google map, Salesforce.com and SugarCRM panels Access to business hours email support Access to Digium business hours phone support Access to after hours phone support First year $55 $77 $110

[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Polycom Soundpoint IP 330 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Polycom Soundpoint IP 650 ,[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Polycom Soundstation IP 6000 ,[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Phone Feature Packs ,[object Object],[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Phone Feature Packs Creative Innovation – Customer Satisfaction – Continual Quality Improvement Snom Polycom Detects phones on the same network Easy setup of extensions on phones Easy configuration of options on phones Phones can failover to a second Switchvox Custom ringtones Unified Communications Applications User profile & photo displays on internal calls

Typical Project Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Creative Innovation – Customer Satisfaction – Continual Quality Improvement

Switchvox Overview Presentation

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Editor's Notes