2. About the Company Leading Hosted Voice Company in the Southeast US Founded in 2006 in Tampa, Florida Target market: mid-size, professional services enterprises Differentiator: Voice applications over “Private Cloud” 250+ customers across North America Pioneering “Communications as a Service” approach
3. Our Approach – Communications as a Service …as-a-service (Cloud) Premise based Financial Workforce IT Personnel Continuity Focus
4. Core Managed Service Offerings Managed SIP Trunking Managed SIP Trunking is an enterprise-class solution that is your conduit to a converged IP world utilizing your existing telephone equipment Hosted Phone System Outsourced, hosted phone system provides all the benefits of IP communications without the upfront capital cost and ongoing maintenance Hosted Call Center On-demand, full featured call center functionality for individual centers, multi-site centers and home workers, easily scalable, predictable pricing Disaster Recovery Redundant, easily configured solution to protect your business from natural disasters, power outages and other service disruptions
5. Fully Managed Network Hosted Solutions delivered over a private, secure, integrated voice/data network with QoS/CoS Data Center Company C
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7. Unified Messaging100+ Hosted Phone System Features Web Express Custom Ring back user Priority Alert Selective Acceptance Selective Rejection Sequential Ring Series Completion Simultaneous Ring Automatic Hold Retrieve Automatic Callback Call Return Calling Party Category Last Number Redial Line ID Blocking Speed Dial 8 Instant Messaging and Presence Voice Management Feature Access Codes List Group Directory Speed Dial 100 Account Codes Personal Phone List Barge-in-Exempt Call Waiting Call Pickup Customer Originated Trace Directed Call Pickup Diversion Inhibitor Flash Call Hold Call Transfer Three Way Call Push to Talk Change Profile Details Change Password Anonymous Rejection Calling Line ID Blocking Override Calling Name Retrieval Enhanced Call Forwarding Call Notify Do Not Disturb External Calling Line ID Delivery Internal Calling Line ID Delivery Alternate Numbers Call Centers Call Forwarding Selective Music On Hold
8. Platform that DeliversThird-Party Applications And Services Mac Call Control Client Category: Business iPhone Call Client Category: Business Microsoft Dynamics Category: Business Telovations Call Center Client Category: Business
9. Select Features & Applications Mobile Phone Link Mobile Phone Link Mobile Phone Link Find me Follow me Your mobile phone (from any carrier) and your office phone can work as one Your incoming calls can be individually programmed to “find you” at other numbers Unified Messaging Remote Office Web Portal/Reporting Your home or cell phone can make and receive calls using your office telephone number Convenient, secure Web Portal with real-time call detail and reporting Collaboration Auto Attendant Hosted service answers and routs incoming calls to any internal or external number Easily communicate with on-demand audio, Web and managed video conferencing Desktop Fax Auto Call Routing Your incoming faxes will be automatically delivered to your e-mail address as a PDF Automatically distribute calls based on pre-programmed rules, never get a busy signal
17. A solution that reduces operating expensesstats Improve Communications, Win and Retain Customers Conferencing & Collaboration
18. Telovations provides business communications continuity by protecting you from outages Open for business, NO MATTER WHAT Automated Disaster Redirect
19. Unity Icon based point and click call control interface Call Control, Secure Instant Messaging, Click-to-Dial Directories, Complete Historical Call Logs
37. Telovations Benefits: The latest technology delivered as a service Full Unified Communications – Mobile integration Fully managed and monitored 24/7 One Service Level Agreement, one bill, all locations Access all services through web portal Open API – Integration out of the box CRM Systems Data Feeds
