Dialing Innovations overview contains a mile high perspective of some of the various systems and features that are provided.
Blended Call-center Suites
Phones Systems
Website Development
Cram hosting
Lead Management
Our software system suites for decision centers area unit all aimed toward maximising productivity and increasing potency whereas handling phone calls—be it inward or departing. Our mixed centre software system package is meant to serve those businesses that do not have more resources to subsume inward and departing calls completely. The software system helps them incorporate each varieties of centre services thus on reach bent the most variety of prospects shortly.
Travel policy to support video conferencing return on investmentLeon Benjamin
Describes the different types of meetings in large enterprises and the most appropriate travel policy to support a business case for the investment in UC/Video collaboration technologies.
Elision DialShree Predictive Dialer is a outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call.
DialShree is a software-based Dialer solutions that help companies to avoid the use of expensive telephony boards and other associated hardware, which have high maintenance costs. DialShree Dialer are very easy to use, and therefore it is used more in following areas like telemarketing, payment collection, service follow-ups, surveys and appointment confirmation.
Outbound Call Center Suite is a flexible tool that allows contact centers to manage optimal outbound campaigns. Algorithms allow for maximum customer contacts in a minimal amount of time, while targeting precise campaign sales and service objectives. Outbound callcenter suit is effectively used for outbound calling process like telemarketing, collection, survey etc. to achieve maximum productivity of Agents.
Inbound CallCenter Suit- Automatic Control the distribution of your inbound calls to available agents and reduce processing times for higher customer satisfaction and quick response time. It also provides personalized routing scripts that can be modify at any time.
It helps in Agent performance like first call resolution (FCR), average handle time (AHT) and time in queue.
- See more at: http://www.elisiontec.com/product/call-center-dialer/#sthash.CkYf89Jj.dpuf
Our software system suites for decision centers area unit all aimed toward maximising productivity and increasing potency whereas handling phone calls—be it inward or departing. Our mixed centre software system package is meant to serve those businesses that do not have more resources to subsume inward and departing calls completely. The software system helps them incorporate each varieties of centre services thus on reach bent the most variety of prospects shortly.
Travel policy to support video conferencing return on investmentLeon Benjamin
Describes the different types of meetings in large enterprises and the most appropriate travel policy to support a business case for the investment in UC/Video collaboration technologies.
Elision DialShree Predictive Dialer is a outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call.
DialShree is a software-based Dialer solutions that help companies to avoid the use of expensive telephony boards and other associated hardware, which have high maintenance costs. DialShree Dialer are very easy to use, and therefore it is used more in following areas like telemarketing, payment collection, service follow-ups, surveys and appointment confirmation.
Outbound Call Center Suite is a flexible tool that allows contact centers to manage optimal outbound campaigns. Algorithms allow for maximum customer contacts in a minimal amount of time, while targeting precise campaign sales and service objectives. Outbound callcenter suit is effectively used for outbound calling process like telemarketing, collection, survey etc. to achieve maximum productivity of Agents.
Inbound CallCenter Suit- Automatic Control the distribution of your inbound calls to available agents and reduce processing times for higher customer satisfaction and quick response time. It also provides personalized routing scripts that can be modify at any time.
It helps in Agent performance like first call resolution (FCR), average handle time (AHT) and time in queue.
- See more at: http://www.elisiontec.com/product/call-center-dialer/#sthash.CkYf89Jj.dpuf
ProLine, a specialized software for pest control operations integrated from sales, scheduling, servicing, billing and complete accounting including GST processing.
OSS integrates hardware, software and business systems and processes, supporting the design, build and running both of communication networks as a whole, as well as optimising individual services.
Office 365 Cloud contact center webinarChris Stegh
Waiting on Cloud PBX because it lacks contact center features? Problem solved! Innovative partners have joined forces with Enabling Technologies to provide rich contact center features for Cloud PBX subscribers. See our webinar deck or our nojitter article "Together as One: Skype for Business Cloud PBX, Contact Center"
Service 007 offers a fully integrated Call Center Service along with our CRM, with a focus on Customer Support processes. We have established unique capabilities and developed IPs, which serves millions of customers in an effective, qualitative and cost-effective manner.
Service007 is a flagship product of Customer Broadcast. Started in the Year 2000, Customer Broadcast has served many prestigious clients - deploying some of the best made-to-order and out-of-the-box Software and also manages end-to-end Customer Service activities through our State-of-the-art call centers in Chennai, Trichy and Ranipet.
Victory Cloud gives you the power to deliver automated recorded messages (also known as Robocalls) for a candidate, elected official, organization or PAC. See more at: http://victorysolutions.us/
Work from home made easy with *astTECS Cloud telephony*astTECS
*astTECS Cloud Contact Center Solution with work from home option is a robust platform for all sizes of business that enables sales and support team to work from anywhere with utmost effectiveness. Fast and easy deployment. Easy manageable for remote or distributed workers.
Microsoft O365 E5 Meetings and Voice Extensive Demontrations and updates David J Rosenthal
Cloud PBX
Replace your traditional phone system by adding a set of calling features delivered in Office 365 with Skype for Business Online. Make and receive business calls in the office, at home, or on the road, using your phone, PC, or mobile device.
Works seamlessly with Office 365
Operate your business phone system in the cloud and eliminate the need for traditional PBX hardware and the associated maintenance costs. And because Cloud PBX in Skype for Business works with Office 365, your system is always up to date with state-of-the art features.
Works for all your conversations
Easily transition from your old system to Skype for Business with advanced voice features. Answer, transfer, hold, and resume calls with just a touch. And instantly transform basic calls into productive, collaborative sessions with text, video, and desktop sharing.
Scales globally
Connect your phone system to the Microsoft worldwide network—and get the power of the Microsoft cloud wherever your business goes. You can even use your own operator connectivity to call landlines and mobile phones using simple on-premises software.
ProLine, a specialized software for pest control operations integrated from sales, scheduling, servicing, billing and complete accounting including GST processing.
OSS integrates hardware, software and business systems and processes, supporting the design, build and running both of communication networks as a whole, as well as optimising individual services.
Office 365 Cloud contact center webinarChris Stegh
Waiting on Cloud PBX because it lacks contact center features? Problem solved! Innovative partners have joined forces with Enabling Technologies to provide rich contact center features for Cloud PBX subscribers. See our webinar deck or our nojitter article "Together as One: Skype for Business Cloud PBX, Contact Center"
Service 007 offers a fully integrated Call Center Service along with our CRM, with a focus on Customer Support processes. We have established unique capabilities and developed IPs, which serves millions of customers in an effective, qualitative and cost-effective manner.
Service007 is a flagship product of Customer Broadcast. Started in the Year 2000, Customer Broadcast has served many prestigious clients - deploying some of the best made-to-order and out-of-the-box Software and also manages end-to-end Customer Service activities through our State-of-the-art call centers in Chennai, Trichy and Ranipet.
Victory Cloud gives you the power to deliver automated recorded messages (also known as Robocalls) for a candidate, elected official, organization or PAC. See more at: http://victorysolutions.us/
Work from home made easy with *astTECS Cloud telephony*astTECS
*astTECS Cloud Contact Center Solution with work from home option is a robust platform for all sizes of business that enables sales and support team to work from anywhere with utmost effectiveness. Fast and easy deployment. Easy manageable for remote or distributed workers.
Microsoft O365 E5 Meetings and Voice Extensive Demontrations and updates David J Rosenthal
Cloud PBX
Replace your traditional phone system by adding a set of calling features delivered in Office 365 with Skype for Business Online. Make and receive business calls in the office, at home, or on the road, using your phone, PC, or mobile device.
Works seamlessly with Office 365
Operate your business phone system in the cloud and eliminate the need for traditional PBX hardware and the associated maintenance costs. And because Cloud PBX in Skype for Business works with Office 365, your system is always up to date with state-of-the art features.
Works for all your conversations
Easily transition from your old system to Skype for Business with advanced voice features. Answer, transfer, hold, and resume calls with just a touch. And instantly transform basic calls into productive, collaborative sessions with text, video, and desktop sharing.
Scales globally
Connect your phone system to the Microsoft worldwide network—and get the power of the Microsoft cloud wherever your business goes. You can even use your own operator connectivity to call landlines and mobile phones using simple on-premises software.
Short description on working principle of rotary mechanism is given in this presentation. Diagrams with proper labeling are provided for better understanding of the topic.
A high gain antenna is the antenna with very high antenna gain. We can consider antenna gain as concentration ratio of input power. Using Yagi-Uda array, traveling wave, aperture, and parabolic reflector, we can design a high gain antenna.
MarkeTel Systems Ltd. (inc. 1993) is a leader in providing robust contact centre solutions that not only increase productivity by an average of 300%, but also improve efficiency and customer service at call centers worldwide. MarkeTel’s enterprise level product, MarkeTel Pursuit™, is a unified communications solution comprised of multiple applications including predictive dialer, auto dialer, IP-PBX, dynamic scripting and real time reporting software, etc. The suite of products is affordable, customizable, and expandable to accommodate future growth. MarkeTel’s complete turnkey contact center solution is a perfect fit for companies of all sizes and is made to be simple, reliable and effective!
Unlock the future of lead generation with Outbound Calling Software. Elevate efficiency, enhance call quality, and embrace evolving trends for business success. Join us in revolutionizing your approach to connecting with clients!
The MarkeTel Pursuit® - IP PBX is an affordable unified communications solution that provides a competitive edge for your company. It is a fully functional IP PBX, which helps to increase productivity and efficiency no matter the type of business you are in.
Amazon Connect: 4 Steps to Transforming Your Customer Contact CenterPerficient, Inc.
Amazon’s customer contact center handles millions of requests every day using technology that enables them to consistently provide world-class customer service.
And now you can leverage that same technology to transform your own contact center with Amazon Connect! Your customers demand a great experience and a high level of service – and you can give it to them with only minutes of set up.
Amazon Connect is a cloud-based contact center service that simplifies the delivery of exceptional customer service by offering a quick, scalable deployment, easy integrations with many CRM and ticketing systems, and simple navigation and usability.
Learn more about Amazon Connect, including:
-Taking advantage of key features
-Designing a personalized experience for your callers
-How to take Amazon Connect beyond the classic contact center
-How to manage risk related to implementation and adoption
IAUG Converge2013 Avaya CEO Kevin Kennedy June 4 2013 KeynoteAvaya Inc.
These are the slides from Avaya CEO Kevin Kennedy's keynote speech. Includes details about the new Avaya Aura Collaboration Environment application development platform, as well as Avaya's six most innovative customers of 2013.
Introducing Business Agility and Governance to Your Customer CommunicationsPrecisely
It’s challenging for organizations to quickly update communications to meet customer needs while still complying with regulatory requirements. It takes most organizations up to three months to make simple updates to customer communications. With Forbes research indicating that 90% of customers expect an omnichannel experience, and 88% expecting their interactions across channels to be consistent this challenge is amplified.
Join this on-demand webinar to learn:
• The impact of disparate data and communications systems on your bottom line
• How an integrated customer engagement platform can reduce compliance errors while simultaneously providing a better customer experience
• How you can reduce customer communication updates from 90+ days down to less than 1 day
This Document contains the Case Study of SURE! Unified Communications. SURE! is a Magnaquest product. SURE! is an end-to-end Subscription Lifecycle Management Platform from Magnaquest. SURE! supports different domains like Cloud (IaaS, SaaS, Unified Communication) Broadband (FTTX, WiMAX, Wi-Fi, Cable, ADSL) , Dual Play, Triple Play Telecom, MVNO & M2M, Pay TV (Cable, DTH, DTT, Broadcaster, IPTV, OTT) and Home Utilities. SURE! has been redefining and catalyzing ROI of our clients, spread globally, in verticals like Media & Entertainment, Broadband and Cloud businesses, with a product suite spanning Billing and Revenue Management, CRM, Session Control, OSS and Campaign management.
Why IT Service Providers should switch their services from the traditional model to Managed IT Services?
What are Managed IT Services?
What are the benefits for IT Dealers / Service Providers and their customers?
Voice Enterprises Service looks for smart and effective ways to connect with their customers. A technology that can give flexibility and reliability for a more improved business intelligence. ACLMobile provides an apt solution for a high end customer engagement and service with a personal touch.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
3. MISSION STATEMENT
Dialing Innovations will design a unified
system configured to create harmony
between operations and sales. This system
will ensure global integration, create and
enhance efficiencies, and be completely
adaptable and customizable while
increasing total ROI.
7. CALL CENTER APPLICATIONS
• Dialing Innovations offers a full range of call
center applications.
• Our software is capable of handling an inbound,
outbound, or blended environment.
• Our software can be fully customized to fit your
needs.
• Redundant systems within our hosted platform
ensure maximum up time.
8. CALL CENTER APPLICATIONS
KEY FEATURES
• Local Caller ID Display
• Customized Scripting
• Call Monitoring
• Live Transfers Via Hotkey
• Answering Machine/Voicemail Detection
• Recycle Busy, No Answer, or Any Other
Disposition at Specific Time Intervals
• Interactive Voice Response (IVR)
9. CALL CENTER APPLICATIONS
KEY FEATURES (CONTINUED)
• Skill-Based Routing to Agents
• Call Times Controlled by Prospects Time Zone
• Customized Reporting
– Track Lead Costs
– Track Vendor Performance and Costs
– Lead Performance Reporting
– Hourly Totals by Status Category in Real Time
– Agent Performance Reporting
– User Group Reporting
10. CALL CENTER APPLICATIONS
KEY FEATURES (CONTINUED)
• Call Tracking
• Call Recording
• DNC List Management
• Multiple Lists Per Campaign
• Remote Agent Login from Anywhere with an Internet
Connection
• API Integration
• Interactive Voice Response (IVR)
• Text and E-mail
– Customized Text and E-mail Campaigns
– Customized Text and E-mail Drips
11. CALL CENTER APPLICATIONS
These features will provide a direct impact on
efficiencies, functionality, and revenue.
Specifically, they will provide the following benefits:
– Reduce Costs
– Faster Deployment
– Simplified Integration
– Increased Flexibility and Scale
– Global Control
– Focus on Security
13. HOT CALL TRANSFER
• Connect to a Prospect in Less Than 3
Seconds
• Attended or Unattended
– Live Agent or an IVR
• Custom Messaging
• Caller ID Mapping
• Improve Answer Rate
• Improve Conversion Rate
14. HOT CALL TRANSFER
The benefits of using this technology are
abundant. The three most tangible benefits
are the following:
1. Increased Sales (Revenue)
2. Increased Efficiencies
3. Overall Increase in ROI
15. HOT CALL TRANSFER
INCREASED SALES (REVENUE)
• Hot Call Transfer technology will increase
your contact rate substantially.
• Agents will speak to a prospect at the time
they are showing peak interest in your
product or service.
16. HOT CALL TRANSFER
INCREASED EFFECIENCIES
• Experience the benefits of custom reporting and
analytics.
• Streamline your lead management process.
• Save time and resources.
– Our technology will allow you to allocate staffing
resources to other areas or projects.
17. HOT CALL TRANSFER
OVERALL INCREASE IN ROI
• Experience tremendous ROI growth
– Increase Sales
– Increase Efficiencies
– Eliminate Waste
– Manage with more Information
• Customizable Reports
• Analytics
19. PHONE SYSTEM (PBX)
Since the advent of VOIP, many businesses
have been migrating away from standard
analog phone systems to more robust VOIP
systems. VOIP offers more features, while
reducing overall phone system costs.
20. PHONE SYSTEM (PBX)
FEATURES
• Better Call Clarity/Quality
• Unified Communications
• Call Continuity
• On-Screen Call Notifications
• Easy Setup and Maintenance
• Industry Standard SIP Communications Protocol
• Mobile/Offsite Capabilities
• Call Waiting
• Advanced Administration and User Portals
• Custom IVR’s and Call Trees
21. PHONE SYSTEM (PBX)
BENEFITS
• Lower Overall Communications Costs
• Lower Local Call Costs
• Lower Long-Distance Call Costs
• Low Installation Cost
• Lower Administration Costs
• Less Physical Maintenance will Generate Time
and Resource Savings
• Save Time with a Unified Communications System
22. HOW WE ASSIST IN LEAD GENERATION
• Improve Acquisition
• Improve Connectivity
• Improve Conversion
• Improve Quality
• Improve Lead Management Process
• Provide Customizable Reporting and
Analytics
23. IMPROVE ACQUISITION
• Use the robust feature set within our call
center application software to make your
outbound campaigns more efficient and
effective.
• Our reports and analytics will allow you to
focus your calling efforts more efficiently
and effectively.
24. IMPROVE CONNECTIVITY
• Our Hot Call Transfer technology will
connect your agents to a prospect within
seconds.
– Talk to a prospect while they are sitting at
their computer conducting their search!
• Use the customizable features within our
call center application software to
efficiently connect to prospects.
25. IMPROVE CONVERSATION
Our Hot Call Transfer technology will
connect your agents to a prospect within
seconds of a Web form submission.
– Talk to a prospect at the moment their interest
is at its peak.
– Your agents will be the first merchant to speak
to the prospect.
– Impress your prospects with your incredible
response times.
26. IMPROVE QUALITY
Validate your leads with our call center
application software and Hot Call Transfer
technology.
– Perform follow-up calls to your prospects.
– Send confirmations via text and e-mail drips.
– Use reports and analytics to better manage
your processes.
27. IMPROVE LEAD MANAGEMENT PROCESS
Our call center application software can
streamline your lead management process.
– Create customized lead disposition tags.
– Use disposition tags to create customized
follow-up and action processes.
• Our software can automatically contact leads
based on programming logic.
– Use our extensive reports to better manage
your lead process.
28. CUSTOMIZABLE REPORTS & ANALYTICS
Our call center application software can
provide the following reports and analytical
tools:
– Track Lead Costs
– Track Vendor Performance and Costs
– Lead Performance Reporting
– Hourly Totals by Status Category in Real Time
– Agent Performance Reporting
– User Group Reporting
29. WHY CHOOSE DIALING INNOVATIONS?
• All Systems Integrated
• Create and Enhance Efficiencies
• Increase Conversions
• Increase ROI
• Knowledge Encompassing Many Verticals
• Around the Clock Support
• Completely Adaptable and Customizable
– We Grow With You!
– Simple to Change!
30. HOW TO REACH US
• Visit our Website
www.dialinginnovations.com
• Call Us
877-523-5384
• Why not just experience our technology
first hand and fill out our Web form.
http://dialinginnovations.com/pages/contact/4