The document provides information about Nimans, a technology company that has been delivering technology products and services for over 35 years. It discusses Nimans' experience in technology and reputation as the 'go-to people' for technology. It also introduces Ericsson LG Cloud, a hosted UC solution that Nimans provides, highlighting features like voicemail, auto attendant, mobile twinning, conferencing, reporting and call recording. Various terminal devices that are compatible with Ericsson LG Cloud such as the 1010i, 1020i, and DECT handsets are also mentioned.
Utilisation des solutions de communications unifiées pour le recrutement et la formation de vos collaborateurs, partenaires ou clients.
Animée par Jean-Renaud Kervela, Microsoft
Témoignages, Caroline Dulac-Jardin de Bouygues Telecom et Reza Goli-Dehboneh de l'APEC.
ICT (Information & Communication Technology) is converging today’s communications across all media types - voice, data, video, and applications - over one network. And most companies transfer to unified infrastructure using the same communications language. iPECS-CM realizes an easy and flexible migration into today’s unified communications environment to help increase revenue, save costs and enhance productivity.
#Converge2014: Opening Keynote Address with Pierre-Paul Allard on Avaya's Tra...Avaya Inc.
Avaya's transformation story took center stage during the opening keynote address at IAUG Converge 2014, delivered by Senior Vice President of Worldwide Sales and Global Field Operations, Pierre-Paul Allard.
Avaya is focused on four key tenets: Services, Mobility, Applications, and Networking.
Utilisation des solutions de communications unifiées pour le recrutement et la formation de vos collaborateurs, partenaires ou clients.
Animée par Jean-Renaud Kervela, Microsoft
Témoignages, Caroline Dulac-Jardin de Bouygues Telecom et Reza Goli-Dehboneh de l'APEC.
ICT (Information & Communication Technology) is converging today’s communications across all media types - voice, data, video, and applications - over one network. And most companies transfer to unified infrastructure using the same communications language. iPECS-CM realizes an easy and flexible migration into today’s unified communications environment to help increase revenue, save costs and enhance productivity.
#Converge2014: Opening Keynote Address with Pierre-Paul Allard on Avaya's Tra...Avaya Inc.
Avaya's transformation story took center stage during the opening keynote address at IAUG Converge 2014, delivered by Senior Vice President of Worldwide Sales and Global Field Operations, Pierre-Paul Allard.
Avaya is focused on four key tenets: Services, Mobility, Applications, and Networking.
iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SME and Enterprise communications needs. As ground breaking innovative platform, iPECS UCP provides out of box UC and Mobility solution. In addition, iPECS UCP is scalable for premium UC.
iPECS UCS, Optimize your business communications Unified Communications SolutionEricsson-LG Enterprise
iPECS UCS is a powerful multimedia collaboration and productivity enhancing application which is exclusively designed for small and medium sized businesses. Users can experience powerful UC solutions without concerns over expenses thanks to a single server architecture.
Momentum offers residential, small business, and enterprise Voice over IP services, broadband monitoring and provisioning and managed support services.
We have a simple formula for satisfying our customers across the board. We call it The Momentum Promise. The Momentum Promise is built upon our confidence that we will meet and/or exceed our customers’ expectations in all areas of service and support, and if for any reason we are unable to do so, we stand by our Money Back Guarantee.
2021 PortaOne Conference - a Cloud PBX self-care portal even your non-techie ...PortaOne
How do you reduce costs on customer support, keep brand recognition high and still keep customers satisfied without having to educate them on Cloud PBX? With the PortaOne Cloud PBX self-care portal of course.
User-friendly, even for those non-technical minded among us. With this portal, PortaOne customers can brand the portal and offer to their customers to ease operations and distinguish themselves from their competition.
Find out about this and more with a presentation by PortaOne's Dmytro Lavraniuk, Senior Business Analyst and product owner.
To see more about PortaOne's Cloud PBX self-care portals, check out these 3 videos: https://www.youtube.com/playlist?list=PLtWHYaFvc841vnDi_fxDMrfhGXaS8cMoQ
IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers. IntelePeer enables unified communication and collaboration (UCC) solutions from every major vendor with its SIP services and Fluent Federation-as-a-Service, providing enterprises with a ubiquitous user experience and seamless transition to the clarity, reliability and unmatched quality of IP communications served from IntelePeer’s Cloud platform
IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers. IntelePeer enables unified communication and collaboration (UCC) solutions from every major vendor with its SIP services and Fluent Federation-as-a-Service, providing enterprises with a ubiquitous user experience and seamless transition to the clarity, reliability and unmatched quality of IP communications served from IntelePeer’s Cloud platform
iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SME and Enterprise communications needs. As ground breaking innovative platform, iPECS UCP provides out of box UC and Mobility solution. In addition, iPECS UCP is scalable for premium UC.
iPECS UCS, Optimize your business communications Unified Communications SolutionEricsson-LG Enterprise
iPECS UCS is a powerful multimedia collaboration and productivity enhancing application which is exclusively designed for small and medium sized businesses. Users can experience powerful UC solutions without concerns over expenses thanks to a single server architecture.
Momentum offers residential, small business, and enterprise Voice over IP services, broadband monitoring and provisioning and managed support services.
We have a simple formula for satisfying our customers across the board. We call it The Momentum Promise. The Momentum Promise is built upon our confidence that we will meet and/or exceed our customers’ expectations in all areas of service and support, and if for any reason we are unable to do so, we stand by our Money Back Guarantee.
2021 PortaOne Conference - a Cloud PBX self-care portal even your non-techie ...PortaOne
How do you reduce costs on customer support, keep brand recognition high and still keep customers satisfied without having to educate them on Cloud PBX? With the PortaOne Cloud PBX self-care portal of course.
User-friendly, even for those non-technical minded among us. With this portal, PortaOne customers can brand the portal and offer to their customers to ease operations and distinguish themselves from their competition.
Find out about this and more with a presentation by PortaOne's Dmytro Lavraniuk, Senior Business Analyst and product owner.
To see more about PortaOne's Cloud PBX self-care portals, check out these 3 videos: https://www.youtube.com/playlist?list=PLtWHYaFvc841vnDi_fxDMrfhGXaS8cMoQ
IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers. IntelePeer enables unified communication and collaboration (UCC) solutions from every major vendor with its SIP services and Fluent Federation-as-a-Service, providing enterprises with a ubiquitous user experience and seamless transition to the clarity, reliability and unmatched quality of IP communications served from IntelePeer’s Cloud platform
IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers. IntelePeer enables unified communication and collaboration (UCC) solutions from every major vendor with its SIP services and Fluent Federation-as-a-Service, providing enterprises with a ubiquitous user experience and seamless transition to the clarity, reliability and unmatched quality of IP communications served from IntelePeer’s Cloud platform
Shift into video enabled unified collaboration By PolycomAVI-SPL
Get ready for the shift from traditional video conferencing islands to video enabled unified collaboration! This session offers critical suggestions for deployment, management and provisioning to provide the highest levels of scale, reliability and performance. You’ll learn how to effectively manage your network across the continuum for desktop solutions, group systems and immersive telepresence.
Is your contact center solution entering its end of life stage? Are you faced with budget constraints and are worried about making another massive investment to upgrade your solution?
Contact centers based in the cloud are a cost-effective way to mitigate your investment. With cloud-based solutions, you can continue to use your existing hardware while layering in new features at the network level. You can also seamlessly add in tools like Skype, Google, SIP, and Salesforce. Not only do these solutions make your life easier by managing everything from one place, but it also inherently enables a virtual workforce and provides an effective business continuity solution.
Microsoft Teams
Built for hybrid work
Feel seen and heard no matter where you are and do your best work, your way.
Empower people and teams in a hybrid work world
Flexible work is here to stay, and embracing it is critical to your future success. The latest tools from Microsoft empower hybrid work environments and enable flexible work beyond organizational boundaries.
To keep up with the changing pace of today’s business landscape and ever-evolving operational standards, your business requires modern communication and collaboration platforms. collab9 brings you the right set of cloud–hosted unified communications services.
Voice over Internet Protocol (Voice over IP, VoIP and IP telephony) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).The steps and principals involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.
FourNet Microsoft Teams Direct Routing and Contact Centre IntegrationJoshua Bundy ACIM
Combine FourNet's Agile Cloud with Microsoft Teams to bring your contact centre agents and back-office staff together to deliver exceptional customer service.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
4. The ‘go to’ people
for technology
We’ve been expertly delivering technology for over 35
years. In that time, we’ve earned our reputation as the
‘go to people’ for technology products, services and
solutions.
So we’re able to say we’ve been there, we’ve had
firsthand experience of how technology has reshaped and
transformed all our lives. We’ve experienced each
landmark event, milestone and advancement in
technology. We’ve played our part too, by helping you
and your customers make informed technology choices
and supporting them on their technology journey.
5. Over 35 years
of growth
£1.7 Billion
Technology products
expertly sold since
1985
£137m
£74m
£53m
£20
m
£5m
6. Talk to our technology experts and
discover how today’s advanced
technologies can help your
customers to become their most
productive and powerful selves.
Find your
flow
Operational Excellence
7. The Beyond Simplified Hosted UC proposition, ideal for the sub 50 seat
customer, is a flexible, fast to deploy solution suitable for any working
scenario and includes a host of value-add features and wrap around
support.
iPECS is an internationally recognised and trusted brand with outstanding
hardware and applications. With over 15 million users in more than 60
countries, iPECS is one of the most widely used platforms on the market.
Nimans is the best choice for Cloud UC Solutions
Whether you’re customers are working from the office, call centre, or
living room, the UNIVERGE BLUE CONNECT Desktop and Mobile
Applications ensure your communications and collaborations run
smoothly, so everything is business as usual.
Seamlessly make and receive phone calls, share content, participate in
video meetings, and send chat messages from Zoom desktop and mobile
apps. Users can easily elevate phone calls to a Zoom Meeting without
requiring participants to hang up and dial-in. Powerful apps unlock the
ability to communicate and interact with contacts from any device, from
anywhere, anytime.
8. The world is migrating to
Cloud, the business finance
model is changing along with
the deployment.
The agile reseller can walk in,
take over and transform their
customer and make their
future their present.
Unified
Communications
The world is evolving to cloud and the business
finance model is changing. The agile reseller can
walk in, take over and transform their customer by
making their future their present with Ericsson LG
Cloud.
9. Time To Change
The world has changed, and we need to change with it, look at new opportunities with new
technology.
Distribution needs to adapt and service the channel fully, broaden our portfolio of products and
services.
Cloud adoption has accelerated expediently.
Nimans are the Logistics engine for the industry for both On-Premise and Cloud solutions.
10. Ericsson LG Cloud
Ericsson based in Stockholm, known for
networking and the inventor of Bluetooth.
LG based in Seoul, providing innovative end point
design, TV and other goods.
A joint venture that evolves and innovates
telecommunications in the business space.
11. Ericsson LG
Nimans have invested in our own platform
Launched Q3 2021
Telehouse and back up in Reading
SIP Trunk capacity built in
Fully integrated with Nimans billing platform
14. Cloud Licenses
Monthly User
License
Set cost per user per month
30 day rolling contract
Standard, 3 & 5 year options
Each User Monthly User License
includes:
VM with VM to Email
Auto Attendant
Hunt Groups
Paging Groups
Mobile Extension
Call Recording – 3 months FOC
Basic call logging
Central directory with 3000 numbers per
customer
User portal
500 minutes
15. Cloud Licenses
Lifetime
License
Purchased upfront with reseller
discount applied
Keep license once customer has
left contract & reuse
Small monthly upkeep cost once
license is active
Each Lifetime User License includes:
VM with VM to Email
Auto Attendant
Hunt Groups
Paging Groups
Mobile Extension
Call Recording – 3 months FOC
Basic call logging
Central directory with 3000 numbers per
customer
User portal
500 minutes
16. Cloud Licenses
Lite User License ideal for:
Hotels
Schools
Doctor Surgeries
Analogue Devices
Door Phones
Lite
Licence
Limited feature set & no add on
options
Ideal for Hotels, Schools, Doctor
Surgeries, etc
Lower cost of entry monthly licence
Lite License DOES NOT
Include
VM with VM to Email
Call Recording
Basic call logging
Multi User
ACD
Fax
Add On’s
No inclusive call minutes
17. Cloud Licenses
IPECS2Teams License:
Retain Teams collaboration
30 day rolling contract
Call through Teams application
IPECS Cloud features
Continuity
Teams
License
Teams Business Voice License
( No Minutes)
Monthly or Lifetime License
IPECS to Teams license Monthly or
Lifetime
Licence
iPECS2Teams
Licence Business Voice
Licence
(No minutes)
18. IPECS ONE
Call Control
Web based deployment
Voice calls – Assistant or Softphone
Presence Status
Multi Party Instant Messaging
Call Control
Call Logs
High Quality 1-1 Video
Optional CRM Integration
Spaces Add On:
Int/Ext Collaboration
Desktop Sharing
App Sharing
Whiteboard
Multi Party Video
19. IPECS ONE
Call Control
IPECS One Call Control only with Desktop
Phone
IPECS One full web based softphone
Users can be single or multi device
Softphone
Mobile
Desktop iPECS ONE Call Control
Requires desktop handset
iPECS ONE UC Client
Full web base softphone
iPECS ONE UC Client
Mobile Application
20. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
Voicemail & VM to Email Standard
Feature
Voicemail standard feature extension and groups
Voicemail messages are stored for 60 days
Personal greetings
Messages via extension or portal
Configurable alerts
Email wav file
Email includes time, date, CLI
Voicemail on the move
Smartphone
Laptop
Forward to other users
21. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
Hello, welcome to Nimans. Dial 1 for Sales, 2 for
service
200 Programmable announcements
Multi level attendant
Route to
Station
Announcement
Speed dial
Group voicemail
Hunt Group
1 2
1 for service , 2 for support
1 2
22. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
Mobile Twinning – Standard
Feature
Extension can twin with up to 4 external numbers
Systems dials external numbers
Call can be transferred back to the system
Can be set for immediate or delay
One number any location
Trusted number on IPECS Cloud
Calls to DDI present dial tone for outbound calls
Call recording
23. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
Timed Based Routing Scenarios
Audio Conference Bridge – Chargeable add on
Conference call can be easily achieved
3 Party adhoc conference calls
Conference rooms with dial in number
Pin code access
Conference calls can be recorded
Chargeable upgrade offers
8,25 & 100 concurrent user options
Schedule conferences
Record participants names on entry
Security code authentication
Conference control for user
Web based management
24. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Recording
CRM Integrations
Web Fax
Hunt Groups
Timed Based Routing Scenarios
Virtual Hot Desking
Day, date and time routing
End user editable working patterns
Extention or system wide
Individual department settings
Allows user to log in at another phone
Temporarily moves profile
IPECS One call control supported
No additional licencing required
25. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
Standard Reporting
Basic reporting is included FOC
Two reports viewed from the Customer Manager Portal
Call Summary Report
Call count per extension, per hour
Call Detail Report
Full detail of calls made or received
Reports can be exported to Excel
26. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
IPECS Analytics
27. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
Call Recording – Standard Feature
Included with every standard licence (not Lite)
Programmable
Always records
On demand
Start/Stop using keys
Fully encrypted
GDPR compliant
3 months stored call recording FOC, add storage available
Easy to retrieve via Portal
Can forwarded
Dispute resolution and training
28. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
In addition to the standard iPECS ONE functionality providing integration
with 100+ of the top CRM packages
Click to dial from web pages &
Outlook
Screen pop contract record &
outbound dialling for Outlook
Chargeable add on per user
license
Includes all features of the Outlook plug in, plus Screen
popping and click to dial from CRM software applications
29. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
Web Fax – Chargeable Add On
30. System Features
Voicemail to Email
Auto Attendant
Mobile Twinning
Conferencing
Additional Features
Reporting
Call Recording
CRM Integrations
Web Fax
Hunt Groups
Hunt Groups – Standard Feature
Standard feature
Circular – First Idle – Longest Idle – Multi Ring
Group announcement
Cloud supports
Paging Groups
Pick Up Groups
Manager/Secretary Pairing
31. 1010i
1020i (New)
1030i
1040i
1050i
1080i
DSS
DECT
1010i
4 Line Black & White
Display
4 Self-labelling keys
3 Soft, context-sensitive
keys
Headset Port
Full duplex speaker
2 x 10/100 LAN ports
Ericsson LG
Terminals
32. Ericsson LG
Terminals
1010i
1020i (New)
1030i
1040i
1050i
1080i
DSS
DECT
1020i
4 Line Black & White
Display
16 Self-labelling keys
3 Soft, context-sensitive
keys
Headset Port
Full duplex speaker
2 x 10/100 LAN ports
33. 1010i
1020i (New)
1030i
1040i
1050I
1080i
DSS
DECT
1030i
6 line colour display
18 self labelling keys (3 pages)
3 Soft, context-sensitive keys
Headset Port (EHS Compatible)
Full duplex speaker
2 x Gigabit LAN Ports
Ericsson LG
Terminals
34. 1010i
1020i (New)
1030i
1040i
1050i
1080I
DSS
DECT
1040i
8 line colour display
24 Self-labelling keys
3 Soft, context-sensitive keys
Headset Port EHS compatible
Full duplex speaker
2 x Gigabit LAN ports
USB port
Ericsson LG
Terminals
35. 1010i
1020i (New)
1030i
1040i
1050i
1080i
DSS
DECT
1050i
8 line colour display
36 Self-labelling keys
3 Soft, context-sensitive keys
Headset Port EHS compatible
Full duplex speaker
2 x Gigabit LAN ports
USB port
Ericsson LG
Terminals
36. 1010i
1020i (New)
1030i
1040i
1050i
1080i
DSS
DECT
1080i
7” full colour backlit touch display
48 Self-labelling keys
Android 10
Headset Port EHS compatible
Full duplex speaker
8 Megapixel camera
HDMi / USB / Bluetooth / Wifi /NFC
Dual Core CPU
Ericsson LG
Terminals
37. 1010i
1020i (New)
1030i
1040i
1050i
1080i
DSS
DECT
1024i-DSS
24 button DSS console
Paper labels
Compatible with 1030i / 1040i 1050i
1 per handset
Ericsson LG
Terminals
38. 1010i
1020i (New)
1030i
1040i
1050i
1080i
DSS
DECT
1048i-LSS
Backlit colour console
48 self labelling flex buttons
Up to 3 x LSS can connected per handset
Compatible with 1030i / 1040i / 1050i
Ericsson LG
Terminals
39. 1010i
1020i (New)
1030i
1040i
1050i
1080i
DSS
DECT
DECT
POE required
Base Station 8 simultaneous calls
Wireless Repeater – 1 per Base Station
150H Ruggedized
Ericsson LG
Terminals
40. SIP, Teams, Zoom
&
DECT Handsets
Whatever size of business you are looking to create
a proposal for, it’s essential you understand the
needs
of the individual users and assess the environment
that the handsets will be used within.
Ian Brindle
Nimans Head of Sales UC Devices
42. Headsets
Whether users require comfort and call clarity over
long
periods of use, or there is a need to switch
seamlessly
between multiple devices to take calls, advising
your
customers on the right solutions maximises their
ROI –
and also enhances their well-being.
Jason Welsh
Nimans Headset business Manager
44. AV Solutions
Nimans supply a comprehensive range of smart
signage,
large format displays, BIZ TV, interactive flip charts,
and
desk top monitors for use in a range of sectors and
business types.
Camilla Kirkham
Director of Sales for Security and AV
45. Nimans offer a full range of LG screens for
home and office use. Standard desktop and
ergonomic devices.
Screens
46. Ericsson LG Cloud
Proprietary terminals
3rd party terminals and conferencing
LG screens
Business TV and entry level display
Desktop
Headsets solutions & Webcam
Single Source
Supply
50. Contact your account manager
• 1-2-1 collaboration
• Full commercial overview
• Onboarding process
• Sales Training
• Technical Training
• 0161 925 1980
• solutionssupport@nimans.net
Next Steps
John McKindland National Sales Manager 0161 925 1403
Tony Story Channel Manager 0161 925 1951
Craig Jones Channel Manager 0161 925 1950
Georgina Jolly Pre & Post Sales Manager 0161 925 1990
Marc Garside Ericsson LG Tech Support 0161 925 1981
Koyur Abul Ericsson LG Portal & Tech Support
We have sold Hosted services via our Network Services team fo rmany years, and we have now interated our Beyond Connectivity Simplfied Hosted product into our Nimans standard offering
We have recently had a very successful launch of NEC univerge blue which is a very different kind of cloud product, and also recently we have added Zoom to portfolio giving us an agency model and also a natural progression for our end point business which is certified for both Zoom and Teams
Of course we are not just about hosted telephony, we offer a wide ranging portfolio of products and services under our Cloud UC Solutions banner where we are able to offer an end to end full uc portfolio from cloud to user and everything in between.
Ericsson LG offers us something very different, a chance for us to own our platform and productise that into a wholesale model via Nimans with a rich feature set that puts The power of the PABX in the heart of the cloud and carry forward our full range of UC solutions
The world is not just migrating to cloud it is evolving in the cloud, look at zoom which was born out of the cloud
In our channel we still see TDM Technologies as being dominant
However Technology adoption lifecycle is accelerating and we are seeing huge uptake in IP and Cloud technologies
Transition to Cloud is inevitable and the pace is picking up
It not just the technology that is changining , The business finance model is changing
People are becoming digitally native – subscription is the norm what they have at home they now expect in the office
People are now fully integrated with their technology and data and coupled with Hybrid working, productivity and profitability is being driven upward by cloud technologies and UC solutions
With the range of products and services offer by Nimans, The agile reseller can walk in take over and transform their customer
Create flexible and adaptable solutions
Plug their customer into their tech and data
and Ericsson LG provides the features and functionality to make your customers future, their present
The world has changed, and we need to change with it, look at new opportunities with new technology.
Covid has introduced a new way of working and working hybrid has seen a duplication of technologies.
Distribution needs to adapt and service the channel fully, broaden our portfolio of products and services.
Ericsson LG and Ericsson LG Cloud are in important milestone in that change
Cloud adoption has accelerated expediently, and the conversation has moved to not just Cloud V PABX but who can service both.
Ericsson LG from Nimans offers the opportunity to blend both on premise and cloud solutions from a single brand from a single source of supply
Nimans are the Logistics engine for the industry for both On-Premise and Cloud solutions,
We offer the platform (cloud or on premise) devices including headsets, screens and web cams.
Nimans are the trusted brand and your single source of supply.
You may have heard of either Ericsson or LG separately - Both have existed independently & providing innovation over many, many years
Ericsson – Stockholm
-Known for their networking infrastructure, used by numerous governments around the world, most recently for 5G
-Inventor of the Bluetooth technology
LG – Seoul, SK
-Innovative End point design. TV and other white goods
TV, White goods
ELG - Joint venture – Early 90s – Evolving and innovating Telecommunications in the business space not just in the UK, but worldwide
As of today, over 100,000+ systems (both on-premise & cloud) in the UK businesses across all verticals
Big investment – Commitment to the future of our cloud platform
Telehouse North 2 – London Docklands
State of the art – housing, flexibility, scalbility, security
Secondary data centre – Reading
Big investment – Commitment to the future of our cloud platform
Cupboard to Cloud – Giving the customer choice
Clear market move to Cloud – ELG not at the cost of neglecting or removing on-premise as an offering
Standardised IP end points and which gives IPECS Cloud users greater features and functionality
Data reach
On-premise system
Traditional box that would be installed onsite into a back room or similar.
Lines & Handsets physically connected to the box, traditional copper wire or sat on a local IP network.
All of the costs to the customer would be upfront and paying for the system outright.
Often these solutions would be leased using a leasing company
Private cloud
Taking that traditional box and hosted in in a privately owned datacentre
This can be in a full fledged datacentre that is managed by a 3rd party or on one of the customers sites.
The difference is that all the extensions are connecting remotely to the datacentre through the public IP network (or internet)
Flexible but expensive – large upfront cost and monthly costs for data centre.
Based on establisedh IPECS CM enterprise platform, IPECs cloud delivers a host of features that are available on onpremise PBX and delivers them via the Cloud. IPECs cloud is easily managed and configured through the simple yet intuitive user portal
We have a simple licensing model that enables resellers to scale their customers services as they need them and mix and match licenses as required
The first step to bringing a customer on the platform is to purchase a seat license, and you have options.
A seat licence does not give you call control, you will need to add that later but you get a standard set of features and 500 minutes which are pooled across all of your customers users
Options here are a 30 day rolling or – 3, 5 year monthly user license
Features
Bolt ons:
reporting
Teams integration
Outlook
CRM
And we will cover those off as we go along
If you have the right business model then lifetime licenses are available
There would be some investment and of course a satisfactory business case agreed by all the stakeholders, but for those resellers who have reach and volume then this option can
Will put the reseller in complete control and provide a financially rewarding solution that differentiates and adds value to your channel, in return for a small monthly management fee
Feature as per the monthly licence fee
No call recording of any kind
Add ons not available
2020 has shown us that calibration tools really important and Microsoft Teams has probably seen the most explosive growth
Lockdown and the requirement for Windows based collaboration
With iPECS2Teams, a customer can retain the collaborative environment they are used to while incorporating the wealth of features and benefits that come with the iPECS Cloud.
This is true whether the customer is using the Teams client on desktop or roaming via WiFi or 4G on their mobile through the Teams app.
So we have the best of both worlds, using the collaboration features in the normal Teams environment and then if someone calls my extension or I need to make an outbound call, I can make the call from the client and it is then pushed out through the Cloud platform using an call bundles that I have set.
Web based unified communications software for our cloud platform
Day to day collaboration and communication tool for working with your internal colleagues – employees within your business
Similar to Teams but we can extend that to incorporate the telephony side of your business
Previously client based – Add or remove users is time consuming
Flexibility
Web based
Whether using a physical hard phone or making calls through the client itself
iPECS ONE is the next generation of Mobile and & PC-based voice and video communications. PC users and IT managers no longer need to download applications and manage software releases with iPECS ONE on PCs. iPECS ONE is built on WebRTC, allowing PC-based users to setup voice, video and chat sessions quickly and easily from their browser. Mobile users will access iPECS ONE via an Android or iOS app (Mobile phones only).
iPECS ONE incorporates key communication elements designed to maximise user efficiency in terms of interactions with customers and colleagues:
Voice calls: Make, receive, and manage calls from your PC or mobile.
Chat: Use instant chat and to communicate and share media with colleagues on a one-to-one basis or via groups.
Spaces: Quick, efficient chatting, multi-party video and file sharing between teams to help drive projects forward more efficient (COMING Summer 2021)
Video: High quality 1:1 video sessions with colleagues where a chat session or voice call is not enough.
Contacts: Quickly access and manage company and personal contacts from PC or mobile.
Call Log: Instant access to call history from mobile or PC makes returning missed calls easy.
Web based unified communications software for our cloud platform
Day to day collaboration and communication tool for working with your internal colleagues – employees within your business
Similar to Teams but we can extend that to incorporate the telephony side of your business
Previously client based – Add or remove users is time consuming
Flexibility
Web based
Whether using a physical hard phone or making calls through the client itself
Voicemail is a standard feature and can be provided for individual extensions as well as hunt groups
Voicemail messages are stored for 60 days
Personal greetings can be recorded and played to callers when extension is busy, or there is no answer, or both
Messages can be retrieved from the user portal, the extension or remotely by dialling in to the voicemail
Ipecs cloud has a multi level auto attendant with 200 programmable announcements
Routing can be to a station, specific announcement, speed dial or group voicemail
An extension can be programmed ‘twin’ with up to 4 external numbers
When the extension is called, the system will dial the external number(s)
When answered at the mobile extension the call can be transferred back into the system by dialling *, followed by the extension number required
Can be set to call immediately, or with a delay
One number any location
Publish just a landline telephone number on business cards and email signatures
The extension user controls where to answer the call – their desk phone or their mobile
Calls can always be transferred to other extension users
Call from mobile but present company number
Your mobile number can be programmed as a ‘Trusted’ number on the iPECS Cloud
Calling your DDI presents you with dial tone allowing you to call out
Call recording
Conference calls can be easily achieved in two different ways:
3 party ad-hoc conference calls
Conference rooms with dial in numbers
PIN code access
Record conference calls
In addition to the ad-hoc conferencing and conference rooms
The Audio Conference Bridge is a chargeable upgrade that offers:
8, 25 and 100 concurrent user options
Schedule Conference
Record participant names upon entry
Security code authentication
Conference control for user
Web-based management
Web based unified communications software for our cloud platform
Day to day collaboration and communication tool for working with your internal colleagues – employees within your business
Similar to Teams but we can extend that to incorporate the telephony side of your business
Previously client based – Add or remove users is time consuming
Flexibility
Web based
Whether using a physical hard phone or making calls through the client itself
Web based unified communications software for our cloud platform
Day to day collaboration and communication tool for working with your internal colleagues – employees within your business
Similar to Teams but we can extend that to incorporate the telephony side of your business
Previously client based – Add or remove users is time consuming
Flexibility
Web based
Whether using a physical hard phone or making calls through the client itself
2nd phase of testing
Controlled Introduction this month!
Realtime statistics
Standard and custom reporting out of the box
Ordered and provisioned via iPECS Cloud Portal
Simple pricing and licence structure
Designed to work with iPECS Cloud from the ground up
3 month’s Call Recording is included for every user as a standard feature
Can be programmed to:
Always record
On-demand recording – start/stop using key on phone
Turned off
Fully encrypted and GDPR and MiFID II compliant
Chargeable options for extended storage capacity, or
Download from portal & delete - up to 200 calls at a time
Easy to retrieve via the portal, send on to colleagues, or to customers to solve minor disputes
Call recording permission groups
Chargeable option that allows a user to manage inbound and outbound fax through their user portal
an extension sets a delay set which will ‘listen’ for fax tone
Call re-routed to the fax destination
Web service for fax or physical fax machine
License per user
Hunt Groups can be programmed as a standard feature within iPECS Cloud
Hunt Group Types that are included Free of Charge are:
Circular
First Idle
Longest Idle
Multi-ring
Each of these groups can have one announcement programmed to be played to callers
There is basic functionality to queue a call, with one announcement that can be played to callers
The cloud also supports Paging Groups, Pickup Groups and Manager/Secretary pairing
Garden centers and Garages
Easy installation over structured cabling
PoE required
Scalable to 100 base stations
Each base station supports 8 simultaneous calls*
Wireless repeater extends coverage (1 per base station)
Scalable & cost effective installation – no need for WTIM modules
150H – Ruggedized