This document summarizes hosted VoIP services provided by Reignmaker Communications. It defines VoIP and hosted VoIP, explaining that hosted VoIP provides phone system features over the internet rather than traditional phone lines. It outlines key advantages like lower costs, scalability, and built-in disaster recovery. Finally, it introduces Reignmaker's service offerings and positioning as an end-to-end provider with nationwide coverage and exceptional support.

1. Bob Johnson Vice President/Wholesale Presents Reignmaker Communications VoIP Hosted PBX Atlanta, GA 404 216 8860

2. What to expect What is VoIP What is Hosted VoIP Service What is the difference between traditional voice service and Hosted VoIP What are the Advantages of Hosted VoIP What is the service offering Who is Reignmaker Communications

3. What is VoIP Voice over Internet Protocol, or VoIP, is a term used to describe the transmission of telephone calls using a data network, rather than over traditional phone lines. It is transforming a traditional voice call in to a data packet, the same type of data packet as an Internet packet. It is not Voice over the Internet!!!

4. What is Hosted VoIP? Reign-Free Hosted VoIP is an on-premise phone system (PBX/Key System) replacement. Hosted VoIP is provides all the same functions and features as a traditional phone system plus new and advanced applications that VoIP provides. The service is delivered over the internet and housed in a secure collocation facility with redundancy and built in disaster recovery features. Your customers will never go down.

5. What is Hosted VoIP Reignmaker’s Softswitch IP Internet Connection EdgeMarc Device Voice & Data Networks Combined CPE Switch PSTN Customer’s Office

6. The Difference Between Traditional Phone Systems and Hosted Voice

7. Traditional Vs. Hosted Dial Tone: Traditional Systems Delivered via phone lines or Voice T-1 or PRI Dial Tone: Hosted Voice : Delivered over high speed Internet access Equipment: Traditional Systems Owned or leased by customer and resides in customers physical location Equipment: Hosted Voice Owned by Reignmaker and located at on off-site, secure data center

8. Traditional Vs. Hosted Maintenance along with Moves, Adds and Changes: Traditional Systems : Performed and or paid for by customer Maintenance along with Moves, Adds and Changes: Hosted Voice: Performed & paid for by Reignmaker Disaster Recovery: Traditional Systems : No build in features; access is dependant on conditions at your physical location Disaster Recovery: Hosted Voice: Since being housed in a secure facility service stays up even though you can not access your physical business location, advanced call routing is implemented to ensure all calls get through to you.

9. Advantages of Hosted VoIP Lower CAPEX Costs It’s Sized to Fit (scalable) Reduces Depreciation Losses Little to no Maintenance or Upgrade Costs Moves, adds and Changes are included in MRC Provider Pushes Upgrades to Customers It’s Non-Proprietary Eliminates Technology Obsolescence Disaster Recovery Improved Features for Improved Productivity

10. ReignFree Hosted VoIP Bundle and Service Offerings

11. AFFORDABLE PACKAGES Reign Free Hosted VoIP Bundles - Price and Features Featuring Polycom IP 330, 550 and 650 Series Handsets Featuring Edgewater’s EdgeMarc on premise device Sold in bundles of 3, 5, 10, 25, 50 and 100 Users Unlimited Local / Long Distance service per user All users include unlimited local and long distance calling, basic calling features, voicemail, and unique DID with e911 Minimum 12-month agreement with our standard early termination fees apply Advanced User Features Include: Premium User Authentication External Calling Line Delivery Internal Calling Line Delivery Service Scripts Call Forward Always Call Forward Busy Call Forward No Answer Call Waiting Call Return Do Not Disturb Last Number Redial Outlook Integration Remote Office Simultaneous Ring Voice Portal Calling Unified Voice Messaging Call Manager Deluxe Unique DID Reign-Fax (fax to e-mail) Packages include Auto Attendant

12. Key Features Call Manager Deluxe Outlook and Explorer Integration via a toolbar Click to dial contacts from your contacts in Outlook or click to dial numbers on a web site or e-mail Voicemails delivered to inbox Calling features and call routing managed by you from a toolbar in your Outlook screen or toolbar on your Explorer web page Ability to add a VCard for any incoming call you don’t have in contacts Onscreen display of Caller ID right on your computer Simultaneous Ring The ability to have your calls ring multiply end points( up to 10) at the same time so you never miss a call Remote Office Ability to make your presence felt in the office when you are away. Your customers can still reach you on the main number and it will ring a pre-determined end point When you call a customer the number that will be delivered to their caller ID will be your office number so you can keep personal numbers personal Disaster Recovery Feature – in the event of a disaster, bad weather or you don’t feel like being in the office that day your customers will never know and you will conduct business as usual but from a remote location where only you know

13. REIGN-FREE Call Manager Deluxe Place a Call Remote Office On/Off Turn on a CommPilot Express Profile Start a 3-Way Conference View Your Call History Set Your Phone to - Available Unavailable Out of Office Do Not Disturb Listen to Your Voice Messages from your desktop speakers View Your Group Directory See Who’s Calling You Receive & View Faxes sent to your Reign-fax #

14. REIGN-FREE Call Manager Turn On: Remote Office, Do Not Disturb, or Call Forward Always Choose one of your CommPilot Express Profiles Manage Incoming Calls- Send to VM, Transfer, Talk, Hold, Conference or Hang up Click-to-Call using Group, Personal, Outlook or Call History Place calls by typing phone number and clicking ‘Dial’

15. Edgewater EdgeMarc The EdgeMarc series is a converged network appliance, that allows real-time, interactive IP services. This is a low cost, easy to use specifically designed for small to medium enterprise deployment and provides: VoIP Application Layer Gateway -- Enables a single public IP address to be used for multiple IP phones or IADs. Resolves NAT traversal issues. Traffic Management including call admission control -- Prioritizes voice over data traffic to ensure toll quality voice Voice & Data firewall -- Uses stateful packet inspection for data & tracks VoIP signaling states to dynamically provision ports and protect the LAN. VoIP Survivability -- Provides local station to station call switching and failover to local gateway when the softswitch is unavailable. Call Quality Monitoring -- Passive call quality monitoring and statistics, including a minimum MOS score, average MOS, jitter, latency, packet loss, and many others for troubleshooting, trend analysis, and pro-active monitoring of VoIP calls.

16. Who is Reignmaker Why we are the number 1 Hosted VoIP provider

17. How Reignmaker Is Different than Its Competitors End-to-End Support Reignmaker provides QoS all the way to the desktop. Most providers stop at the router or demarcation point. One company to call Dynamic Network Provides industry’s best stability. Geographically clustered media proxies provide dynamic routing flexibility, redundancy, and optimum-path routing for superior voice quality Universal Access Reignmaker is bandwidth agnostic Unparalleled Operational Support Systems Custom designed to Reignmaker’s work flow, processes, and product line. Architecture allows for API integration with other systems and agility in quickly adding / changing product lines Proactive Monitoring & Troubleshooting Reignmaker monitors and grades EVERY call Extensive Experience Reignmaker been doing this for over 4 years. 11,000+ VoIP installs Exceptional Support Reignmaker’s “*22 VoIP Support” is local – no offshore customer call centers, long hold times or transfers

18. Unrivaled Nationwide Coverage Reignmaker provides service in all 50 states and reaches nearly 90% of the U.S. Population Reignmaker’s Hosted PBX service available in over 400 Major MSAs throughout all 50 states

19. World’s First End-to-End Provider

20. How Reignmaker Is Different than Its Competitors

21. Reignmaker Solves Business Problems

22. Bob Johnson Vice President/ Wholesale Reignmaker Communications, Inc Atlanta, GA 404 216 8860