Dr Tim Baker
tim@winnersatwork.com.au
www.winnersatwork.com.au
Unit 1—Strategically Managing
Performance
Unit 2—Enhancing Your Personal
Influence at the Executive Level
Unit 3—Creating Thinking Space
and Managing Time
Unit 4—Options for
Organisational Structuring
Unit 5—Negotiation and Conflict
Management
Unit 6—Driving Positive Culture
Change
Unit 2—Strategically Managing Performance
Unit 1—Strategically Managing Performance
Performance
management
framework
What’s wrong
with the job
description?
Performance &
developmental
conversations
A vision is like a coat hanger …
inspire give directionset priorities
remind us who the customer is
Vision
Where does the organization want to be in 5 years?
Values
What are the values that will enable us to achieve our vision?
Mission
How will we achieve our vision?
Five Year Goals
What are our broad goals for the next 5 years
The Changing Employment Relationship Values
Old Values New Values
Specialised Employment Flexible Deployment
Internal Focus Customer-focus
Focus on Job Performance-focus
Functional-based Work Project-based Work
Human Dispirit & Work Human Spirit & Work
Loyalty Commitment
Training
Learning & Development
Closed Information Open Information
Baker, T. “Attracting and Retaining Talent”
Roles people play in organisations
are more important than the jobs
they do...
The Work People Do
Job Role Non-job Roles
Technical skills
Team role
Skill development role
Innovation &
Continuous
Improvement role
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising
Employee Performance
Positive
Mental Attitude
& Enthusiasm
10 Most Valued Job Attributes
1. Enthusiasm/positive mental attitude
2. Good communication skills
3. Self-motivation/initiative
4. Honesty
5. Liking people
6. Persistence
7. Ability to work in a team
8. Good organizational skills/ability to work under pressure
9. Willingness to learn
10. Dependency/dedication
(Warner, 2012)
The end of the job description
The negative
impact of the job
description on the
lifecycle of the
employee
Initiative Paradox
Initiative Paradox
Performance
management
framework
What’s wrong
with the job
description?
Performance &
developmental
conversations
Your homework
Commit to a schedule of
regular developmental
conversations with your
direct reports
Unit 1—Strategically Managing
Performance
Unit 2—Enhancing Your Personal
Influence at the Executive Level
Unit 3—Creating Thinking Space
and Managing Time
Unit 4—Options for
Organisational Structuring
Unit 5—Negotiation and Conflict
Management
Unit 6—Driving Positive Culture
Change

Strategically Managing Performance

  • 1.
  • 2.
    Unit 1—Strategically Managing Performance Unit2—Enhancing Your Personal Influence at the Executive Level Unit 3—Creating Thinking Space and Managing Time Unit 4—Options for Organisational Structuring Unit 5—Negotiation and Conflict Management Unit 6—Driving Positive Culture Change
  • 3.
    Unit 2—Strategically ManagingPerformance Unit 1—Strategically Managing Performance
  • 4.
    Performance management framework What’s wrong with thejob description? Performance & developmental conversations
  • 6.
    A vision islike a coat hanger …
  • 7.
    inspire give directionsetpriorities remind us who the customer is
  • 8.
    Vision Where does theorganization want to be in 5 years? Values What are the values that will enable us to achieve our vision? Mission How will we achieve our vision? Five Year Goals What are our broad goals for the next 5 years
  • 9.
    The Changing EmploymentRelationship Values Old Values New Values Specialised Employment Flexible Deployment Internal Focus Customer-focus Focus on Job Performance-focus Functional-based Work Project-based Work Human Dispirit & Work Human Spirit & Work Loyalty Commitment Training Learning & Development Closed Information Open Information Baker, T. “Attracting and Retaining Talent”
  • 10.
    Roles people playin organisations are more important than the jobs they do...
  • 11.
    The Work PeopleDo Job Role Non-job Roles Technical skills Team role Skill development role Innovation & Continuous Improvement role SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance Positive Mental Attitude & Enthusiasm
  • 12.
    10 Most ValuedJob Attributes 1. Enthusiasm/positive mental attitude 2. Good communication skills 3. Self-motivation/initiative 4. Honesty 5. Liking people 6. Persistence 7. Ability to work in a team 8. Good organizational skills/ability to work under pressure 9. Willingness to learn 10. Dependency/dedication (Warner, 2012)
  • 13.
    The end ofthe job description The negative impact of the job description on the lifecycle of the employee
  • 15.
  • 16.
  • 18.
    Performance management framework What’s wrong with thejob description? Performance & developmental conversations
  • 19.
    Your homework Commit toa schedule of regular developmental conversations with your direct reports
  • 20.
    Unit 1—Strategically Managing Performance Unit2—Enhancing Your Personal Influence at the Executive Level Unit 3—Creating Thinking Space and Managing Time Unit 4—Options for Organisational Structuring Unit 5—Negotiation and Conflict Management Unit 6—Driving Positive Culture Change