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You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference. If you would like to join the teleconference,  please dial  1.866.469.3239  and enter access code:  xxx xxx xx . You will be on hold until the seminar begins. Building Employee Retention vs. Loyalty #TMwebinar
Speakers: Jan Brockway Performance Management Product Manager Workscape Robert Mattson Senior Manager, Product Marketing Workscape Moderator:  Mike Prokopeak ,  Vice President, Editorial Director Talent Management magazine Building Employee Retention vs. Loyalty #TMwebinar
Tools You Can Use ,[object Object],[object Object],[object Object],[object Object],#TMwebinar
Tools You Can Use ,[object Object],[object Object],[object Object],#TMwebinar
Frequently Asked Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],#TMwebinar
[object Object],#TMwebinar Mike Prokopeak Managing Editor Talent Management magazine
[object Object],#TMwebinar Jan Brockway Performance Management Product Manager Workscape Robert Mattson Senior Manager, Product Marketing Workscape
Building Employee Retention  and Loyalty Jan Brockway Director of Product Management Robert Mattson Sr. Manager, Product Marketing
Workscape, An ADP Company History Founded 1999 by CEO - Tim Clifford August 2010
Our Speaker ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object]
Push & Pull Annual Reviews Entitlement Dead-end Job Stagnation Transparency Pay for Performance Career Options Challenges
Setting and Communicating Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Status Quo of Goal Setting and Performance Reviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Question #1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance Management  Processes and Practices Report – September 2009
Business Value “ A system that drives improvement in employee performance drives improvement in your business.  If you can’t use reviews to improve employee performance, then what is the point?”.  VP  of  HR European Manufacturer As quoted in “Driving a High Performance Workforce” CLC Report 2002
Traditional Performance Process Set Annual Goals Evaluate Performance JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Undocumented Shifts to Goals and Non-communicated Status
365 Performance Process Set Annual Goals Evaluate Performance Driving Employee/Manager Communication Adjusted, Updated & Completed Goals JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Goal Complete Goal Complete New Goal Goal Change
Manager is the One of the Keys ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONSISTENT FOCUS Keep the focus consistent as best you can Manager Keys: Focus the Employee on What Matters UNDERSTAND  OBJECTIVES Corporate, divisional and organizational objectives: How do they relate to me?  How does what I do make a difference? WHAT MATTERS MOST Filter the job description and goals to the 3 – 5 things that really matter most ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggestions on Increasing the Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Using limited compensation budgets to promote retention ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Shifting Budgets to Drive Behaviors 3-7% 7-10% 1-2% Top Contributor Average Contributor Lowest Contributor Performance Rating Bonus  (at target)
Shifting Budgets to Drive Behaviors Significant payout opportunity for top contributors Differentiated payments in the middle   No payment for lowest  contributors 2-8% 9-12% 0% Top Contributor Above Average Contributor 1 st -line Mgr  Discretion Solid Contributor Lowest Contributor Performance Rating Bonus  (at target)
Question #2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Finding Your Keepers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mapping the Social Network www.connectedaction.net
Leveraging future career options to keep high performers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Generation Eras
Supporting generational differences through shifting reward strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Question #3 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Uncomplicating Compensation Communications ,[object Object],[object Object],[object Object]
In Summary… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions
Thank You
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],#TMwebinar

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Building Employee Retention vs. Loyalty

  • 1. You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference. If you would like to join the teleconference, please dial 1.866.469.3239 and enter access code: xxx xxx xx . You will be on hold until the seminar begins. Building Employee Retention vs. Loyalty #TMwebinar
  • 2. Speakers: Jan Brockway Performance Management Product Manager Workscape Robert Mattson Senior Manager, Product Marketing Workscape Moderator: Mike Prokopeak , Vice President, Editorial Director Talent Management magazine Building Employee Retention vs. Loyalty #TMwebinar
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  • 8. Building Employee Retention and Loyalty Jan Brockway Director of Product Management Robert Mattson Sr. Manager, Product Marketing
  • 9. Workscape, An ADP Company History Founded 1999 by CEO - Tim Clifford August 2010
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  • 12. Push & Pull Annual Reviews Entitlement Dead-end Job Stagnation Transparency Pay for Performance Career Options Challenges
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  • 16. Performance Management Processes and Practices Report – September 2009
  • 17. Business Value “ A system that drives improvement in employee performance drives improvement in your business. If you can’t use reviews to improve employee performance, then what is the point?”. VP of HR European Manufacturer As quoted in “Driving a High Performance Workforce” CLC Report 2002
  • 18. Traditional Performance Process Set Annual Goals Evaluate Performance JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Undocumented Shifts to Goals and Non-communicated Status
  • 19. 365 Performance Process Set Annual Goals Evaluate Performance Driving Employee/Manager Communication Adjusted, Updated & Completed Goals JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Goal Complete Goal Complete New Goal Goal Change
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  • 24. Shifting Budgets to Drive Behaviors 3-7% 7-10% 1-2% Top Contributor Average Contributor Lowest Contributor Performance Rating Bonus (at target)
  • 25. Shifting Budgets to Drive Behaviors Significant payout opportunity for top contributors Differentiated payments in the middle No payment for lowest contributors 2-8% 9-12% 0% Top Contributor Above Average Contributor 1 st -line Mgr Discretion Solid Contributor Lowest Contributor Performance Rating Bonus (at target)
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  • 28. Mapping the Social Network www.connectedaction.net
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