In our outrageously busy world we don't have time to attend to improving how our team functions. And when we do find time, it's usually because of a crisis and then the need to change is a necessity.
We have plenty of time to work in the business, but not on the business. When was the last time you took time out to look under the bonnet of the car? When was the last time you downed tools and looked at team improvements?
All high performing teams are in a constant state of improvement.
Continuous improvement doesn't need to take up too much time and can make a huge difference to performance.
Learn a simple tool for continuous improvement that can be applied with powerful results that will massively improve performance.
This information comes from Dr. Tim Baker's book, "WINNING TEAMS: The Eight Characteristics of High Performing Teams."
Change is often done poorly. This is because the focus is often on process and not people. Organisational change is about changing people, not processes.
Everybody is is the business of influence. we try to influence our boss, we try to influence our team, we try to influence our colleagues ... our partner ... our children. It never ends. And guess what: they are trying to influence us too. Influence is critical; to our success.
We spend a significant part of our lives in meetings, whether they are face-to-face or remote. Most meetings we attend are ineffective. Facilitating effective meetings is a core leadership skill.
If there are two people on a desert island there will be conflict. Therefore, learning to deal effectively with conflict is important to you and your success.
Feedback is the breakfast of champions. Feedback should be a conversation; I dialogue, not a monologue. In this video we consider the principles of feedback.
Assessing candidate’s potential, regardless of whether they’re within or outside the firm, is increasingly more important in a dynamic workplace. In a changing work setting, future potential is more valuable than past experience.
Experience still counts. But future potential is becoming increasingly important.
HR still relies on the behavioral interviewing technique. "Can you explain a time when you had to do ... " is a typical approach.
How then do we assess people based on their future potential? Is it reliable?
With the world transforming at a dizzying rate, beyond apparent major trends, it’s tricky to predict what the future holds. What’s worked in the past is therefore no guarantee that it will work in the future. With the relentless intrusion of AI, the way jobs are done is constantly transforming. Some jobs are disappearing. Some jobs are emerging. In this milieu, future potential rather than past competency is a more prized.
This short webinar will provide you with some practical ways of assessing future potential.
This information comes from Dr Tim Baker's forthcoming book, "The Future of Human Resources: Unlocking Human Potential."
Dr. Tim Baker, according to international coaching gutru, Marshall Goldsmith, is one of the world’s leading HR experts. In this short presentation, Tim introduces the 13 mindsets that need changing.
He acknowledges that many companies are in transit between the current and new thinking. It’s undoubtedly true too that a small number of businesses have made a successful shift to the necessary future states. And also there are many companies who are stuck in old thinking.
For example, they may have abolished their traditional appraisal system and moved to a process of regular developmental conversations between managers and team members (Shift 11). But that same company may still be wedded to selecting new hires solely based on their past experience and not developed a process to assess future potential (Shift 1). Regardless of where your organization may sit, the model gives you a useful tool to evaluate your HR practices in the context of the employee lifecycle.
This material comes from Dr. Tim Baker's new book, "The Future of Human Resources: Unlocking Human Potential."
Change is often done poorly. This is because the focus is often on process and not people. Organisational change is about changing people, not processes.
Everybody is is the business of influence. we try to influence our boss, we try to influence our team, we try to influence our colleagues ... our partner ... our children. It never ends. And guess what: they are trying to influence us too. Influence is critical; to our success.
We spend a significant part of our lives in meetings, whether they are face-to-face or remote. Most meetings we attend are ineffective. Facilitating effective meetings is a core leadership skill.
If there are two people on a desert island there will be conflict. Therefore, learning to deal effectively with conflict is important to you and your success.
Feedback is the breakfast of champions. Feedback should be a conversation; I dialogue, not a monologue. In this video we consider the principles of feedback.
Assessing candidate’s potential, regardless of whether they’re within or outside the firm, is increasingly more important in a dynamic workplace. In a changing work setting, future potential is more valuable than past experience.
Experience still counts. But future potential is becoming increasingly important.
HR still relies on the behavioral interviewing technique. "Can you explain a time when you had to do ... " is a typical approach.
How then do we assess people based on their future potential? Is it reliable?
With the world transforming at a dizzying rate, beyond apparent major trends, it’s tricky to predict what the future holds. What’s worked in the past is therefore no guarantee that it will work in the future. With the relentless intrusion of AI, the way jobs are done is constantly transforming. Some jobs are disappearing. Some jobs are emerging. In this milieu, future potential rather than past competency is a more prized.
This short webinar will provide you with some practical ways of assessing future potential.
This information comes from Dr Tim Baker's forthcoming book, "The Future of Human Resources: Unlocking Human Potential."
Dr. Tim Baker, according to international coaching gutru, Marshall Goldsmith, is one of the world’s leading HR experts. In this short presentation, Tim introduces the 13 mindsets that need changing.
He acknowledges that many companies are in transit between the current and new thinking. It’s undoubtedly true too that a small number of businesses have made a successful shift to the necessary future states. And also there are many companies who are stuck in old thinking.
For example, they may have abolished their traditional appraisal system and moved to a process of regular developmental conversations between managers and team members (Shift 11). But that same company may still be wedded to selecting new hires solely based on their past experience and not developed a process to assess future potential (Shift 1). Regardless of where your organization may sit, the model gives you a useful tool to evaluate your HR practices in the context of the employee lifecycle.
This material comes from Dr. Tim Baker's new book, "The Future of Human Resources: Unlocking Human Potential."
Do you want to boost performance, build trust, enhance engagement, and create a culture of conversation?
The Five Conversations Framework is based on five themed conversations that you have with each of your people, one theme per month, for five months out of six. This means that each topic is covered twice in a year, helping you review their development easily.
A conversation with your team member should last around 15 minutes, and focus on one of the following themes:
Climate Review: To measure her job satisfaction and morale.
Strengths and Talents: To identify and develop her innate abilities.
Opportunities for Growth: To improve her performance and standards.
Learning and Development: To identify and support future learning opportunities.
Innovation and Continuous Improvement: To improve her own and your team's effectiveness in line with business needs.
This approach comes from Dr. Tim Baker's latest book, "The Future of Human Resources: Unlocking Human Potential."
More research is emerging that the key to high-performing teams is the effectiveness of the relationship dimension within the team. Yet, it is the task dimension that gets the most focus in teams. Join me to identify the three elements of the relationship dimension that makes all the difference and how this can be harnessed.
What are these three elemets and how can they be cultivated to move a team from a mediocre performing to high performing team?
This information comes from Dr. Tim Baker's book, "Winning Teams: The Eight Characteristics of High Performing Teams.
What is team identity and why is it critical for team success?
Join me to discover the three key factors that make up team identity and how these factors can be boosted by the team leader to accelerate performance.
Team identity is the extent to which a team member identifies with the team they belong to, rather than the organization. It is not the same as team cohesion. All high performing teams have a healthy team identity.
Not only will you have a better understanding of the attributes of team identity, you will have the practical steps to shape this.
The content from this session comes from Dr. Tim Baker's latest book, "WINNING TEAMS: The Eight Characteristics of High Performing Teams".
Debriefs are a golden opportunity to learn from mistakes and capitalize of successes. But they happen too infrequently. Busyness gets in the way.
The most powerful debriefing methodology is the After-Action Review (AAR). But unfortunately it is often used as a box ticking exercise.
An well executed AAR can be a rich learning exercise for the team. By using it to collaborate with the team, the team will readily adhere to the key learnings because it is fresh in their minds, relevant and practical, and because the team leader has adopted the practice of shared leadership. It's not time consuming and very effective.
This presentation explains how to use the AAR for maximum impact. This technique is covered in detail in Dr Tim Baker's book, WINNING TEAMS: The Eight Characteristics of High Performing Teams.
There are two dimensions of teamwork: task and relationships. The distinguishing feature of all high performing teams is high trust, strong engagement, and clear communication between team members. Yet, most team leaders spend very little time on the relationship dimension of teamwork.
Most team problems can be traced back to a simple misunderstanding, communication breakdown, or relationship malfunction. It’s the people-dimension—not the task-dimension—that continually challenges team leaders.
We will explore the eight characteristics of high performing teams and how to assess you team against these research-based characteristics.
This information comes from Dr. Tim Baker book, WINNING TEAMS: The Eight Characteristics of High Performing Teams.
The After-Action Review is one of the most powerful learning tools known. It doesn't take much time and can reap brilliant results.
About this event
Debriefs are a golden opportunity to learn from mistakes and capitalize of successes. But they happen too infrequently. Busyness gets in the way.
The most powerful debriefing methodology is the After-Action Review (AAR). But unfortunately it is often used as a box ticking exercise.
An well executed AAR can be a rich learning exercise for the team. By using it to collaborate with the team, the team will readily adhere to the key learnings because it is fresh in their minds, relevant and practical, and because the team leader has adopted the practice of shared leadership. It's not time consuming and very effective.
This presentation explains how to use the AAR for maximum impact. This technique is covered in detail in Dr Tim Baker's book, WINNING TEAMS: The Eight Characteristics of High Performing Teams.
Feedback is not always received the way it is intended. How can defensiveness be overcome?
About this event
Surveys consistently show that employees feel they aren't getting enough feedback. We also know that frequent feedback and high levels of engagement go hand-in-hand.
How do we encourage leaders to give more constructive feedback? What are the ways to make feedback palatable and impactful?
There are several ways to give feedback without the other person getting defensive. The key is to get the recipient of the feedback engaged in the feedback. Feedback should be a dialogue, not a monologue.
This presentation considers four practical and easy-to-implement ways of giving feedback. This material comes from Tim Baker's new book, "Breaking The Proactive Paradox."
Feedback is challenging face-to-face. But remote feedback is even more challenging.
About this event
Giving feedback can be challenging in any situation. But remote feedback has its own challenges, whether it's positive or constructive. This webinar canvasses a few of main challenges.
The obvious difficulty is that you’re not in the same physical space. Although some managers might think that’s positive! Furthermore, you don’t have a first-hand observation of what your team member is doing, or not doing. So how does one get feedback under these conditions?
It’s natural for constructive feedback to have a stronger emotional reaction then positive feedback. We tend to ruminate more over criticism, even if its constructive.
Given the additional stress that people are facing with Covid-19, negative feedback becomes even more tricky to give and receive. During this pandemic, employees are easily going to feel defensive when they receive criticism.
This webinar is based on Dr. Tim Baker's latest book, "Mastering Feedback: A Practical Guide for Better Leadership Conversations."
Giving feedback is an art and science. But there are several elements that can make the difference.
About this event
Surveys constantly show that employees want more feedback from their managers. Furthermore, the surveys suggest that employees want more constructive as well as positive feedback. Often managers are reluctant to give more feedback because of a fear that it won't be received the right way by the recipient.
Studies show that more feedback leads to higher levels of engagement.
This webinar explores several key elements that are critical for feedback to be effective. They are simple to implement and will make a significant difference in its impact, if done by the manager.
This content comes from Dr. Tim Baker's new book, "Mastering Feedback: A Practical Guide for Better Leadership Conversations."
The SuperTeam combined human beings with AI. This shifts the focus from competition between people and smart machines to collaboration.
About this event
To work collaboratively, an understanding and appreciation of the strengths and weaknesses of humans and machines is the starting point. How can machines enhance the work of employees? What do humans now do better than machines? Teams can then allocate work responsibilities based on the answers to these two questions. Machines and people then become a partnership that Wilson and Daugherty call collaborative intelligence.
The concept of the “super job” is discussed by management consultant, Erica Vollini, and colleagues, in the article, From Jobs to Superjobs. Super jobs are jobs that combine work and responsibilities with technology to broaden the scope of the work performed. These super jobs combine what humans and machines do best to magnify the productive impact of work.
SuperTeams are an extension of this idea. These teams combine people and machines to leverage their collective capabilities to solve problems, gain insights, and create value. Thomas Malone of MIT has been exploring how groups of humans and machines can work together to achieve new levels of intelligence. This is that Wilson and Daugherty of Accenture, refer to as collaborative intelligence.
Join me for an interesting overview of the new world of work that will be dominated by the SuperTeam.
This material comes from Dr. Tim Baker's latest book, "The Future of Human Resources: Unlocking Human Potential."
The job description is no longer an effective way of capturing the work people do. What do we replace them with?
About this event
The job description, like the performance review, is a relic of the last century. Yet most organizations persist with them, even though people are frustrated by them.
If we are in any doubt about their effectiveness, why do they have a legal disclaimed at the bottom of the document? It reads something like this: "You are required to complete other duty not on this document, deemed relevant by your manager." This is furtile ground for a Dibert-like joke.
Most of us agree that a jobholder should have a work document to guide them in the work they are suppose to do. But what is it? What does it cover, and not cover? And why is the job description inadequate? I answer these questions in this session.
Jobs are disappearing, but works is not. How do we adjust to changes we are seeing in the world of work?
Please join Dr. Tim Baker, who according to Marshall Goldsmith, is one the HRs most significant authorities, for this informative session.
This information comes from Dr. Tim Baker's just released book, "The Future of Human Resources: Unlocking Human Potential."
What is job crafting? And how does it improve performance? How can it be implemented in the workplace?
About this event
What is job crafting? And how does it improve performance? How can it be implemented in the workplace?
Our current job design (job specification) is too rigid in a dynamic work environment. Job specification is designed to get the jobholder to focus on a few tasks and not to deviate beyond their job description. This creates problems. The jobholder isn't interested in what happens outside their job specification. And this causes communication breakdowns and misunderstandings.
This presentation discussed job crafting and how it can be used to build a high performing workplace. Although a slow start, in the post-COVID environment, job crafting is gaining popularity and is a way of building engagement and accelerating performance. It is also a way to develop a more agile workforce.
Job crafting can be used in tandum with job specification. promoting job crafting will add value and create the agility necessary to deal with an ever-changing environment.
This information comes from Dr. Tim Baker's newly-released book, "The Future of Human Resources: Unlocking Human Potential."
Looking for an effective framework for your regular team member catch-ups? What do I discuss in my catch-ups?
About this event
The Five Conversations Framework is a highly effective process to have a series of developmental and performance frameworks with team members. It is so effective that many organizations have replaced their performance review with the Five Conversations Framework.
Studies show that performance reviews don't increase performance. Why then do we perserver with them? regular performance and development conversations do enhance performance and build trust, engagement, and understanding. What then do leaders and team members discuss in these regular catch ups?
The Five Conversations Framework provides you with relevant content for these meetings.
In this short presentation, you will learn what the five conversations are and how they can be applied easily into your one-on-one meetings with team members.
This information comes from Dr. Tim Baker's latest book, "The Future of Human Resources: Unlocking Human Potential."
What are the eight characteristics of high performing teams? How can leaders impact on these eight areas? This session looks at some practical and easy to implement tools for team leaders to improve the performance of their team.
Induction training has come a long way in the last 20-years. But business has to shift from induction to integration. Find out how.
About this event
The most vulnerable time for an employee is during the early stages of employment. Studies show that the greatest turnover of staff occurs in the first nine months of employment. If a new employee isn’t started the right way, a business risks losing them before they start.
That’s costly and preventable with the right induction process.
Even though induction training has developed significantly over the last two decades, it's time to modernize the approach. The focus of traditional induction training is about shaping the employee to fit into the business’s culture. However, there's very little emphasis on the organization shaping itself to accommodate the strengths and talents of a new employee.
The current induction process is all about slotting people into generic roles much like hammering a nail into a piece of wood.
Inductions are a one-way process. It's all about making sure that the employee complies with the rules and regulations of the new organization. For example, new hire is given a generic job description and told to meet certain KPIs. The starting employee is expected to forget their previous employee and fit into the new organization's culture and if necessary, change their thinking and habits to do so. Employees that told what to do, when do it, and how to do it. The implication is the employer knows best.
While it's important for some conformity to take place, there's very little scope for the organization to accommodate the strengths and talents of the new employee. The employee is expected to fully comply.
Modernising induction training means moving from induction to integration.
Dr. Tim Baker is described by Marshall Goldsmith as one of HR’s most prominent thought leaders. In Tim’s soon to be released book, The Future of Human Resources: Unlocking Human Potential, he discusses induction and other practices that need changing post-Covid.
Research shows a correlation between feedback and engagement levels. More feedback equals more engagement.
About this event
Survey after survey indicates most employees are disengaged at work. These results are across all industries. Naturally, there’s a lot of advice about ways to improve employee engagement. Much of this information is relevant and useful. In this webinar, we look at feedback and its relationship to employee engagement levels.
Research suggests that more feedback boosts engagement levels.
Feedback can be positive or constructive. Employees say over and over again in surveys that they want more feedback, both positive and constructive.
We explore the relationship between engagement levels and feedback frequency in this webinar.
This comes from Dr. Tim Baker's latest book: Mastering Feedback: A Practical Guide for Better Leadership Conversations.
In your busy schedule, how do you attend to continuously improving the way your team does its work? How can you do this efficiently?
About this event
In your busy schedule, how do you attend to continuously improving the way your team does its work? How can you do this efficiently?
Often, we’re too busy to improve our team systems. Yet, better systems and processes are key to better performance. Join me to learn how you can create a culture of continuous improvement in teams easily and effectively.
By attending this webinar, you receive a special offer to a comprehensive, free online registration to "Winning Teams: Apply the All Black’s Formula to Your Team" with the purchase of my latest book, "WINNING TEAMS".
Finding time to work on the business rather than in the business is the hallmark of all high performing teams. Find out how it can be done.
About this event
In our outrageously busy world we don't have time to attend to improving how our team functions. And when we do find time, it's usually because of a crisis and then the need to change is a necessity.
We have plenty of time to work in the business, but not on the business. When was the last time you took time out to look under the bonnet of the car? When was the last time you downed tools and looked at team improvements?
All high performing teams are in a constant state of improvement.
Continuous improvement doesn't need to take up too much time and can make a huge difference to performance.
Learn a simple tool for continuous improvement that can be applied with powerful results that will massively improve performance.
This information comes from Dr. Tim Baker's book, "WINNING TEAMS: The Eight Characteristics of High Performing Teams."
Do you want to boost performance, build trust, enhance engagement, and create a culture of conversation?
The Five Conversations Framework is based on five themed conversations that you have with each of your people, one theme per month, for five months out of six. This means that each topic is covered twice in a year, helping you review their development easily.
A conversation with your team member should last around 15 minutes, and focus on one of the following themes:
Climate Review: To measure her job satisfaction and morale.
Strengths and Talents: To identify and develop her innate abilities.
Opportunities for Growth: To improve her performance and standards.
Learning and Development: To identify and support future learning opportunities.
Innovation and Continuous Improvement: To improve her own and your team's effectiveness in line with business needs.
This approach comes from Dr. Tim Baker's latest book, "The Future of Human Resources: Unlocking Human Potential."
More research is emerging that the key to high-performing teams is the effectiveness of the relationship dimension within the team. Yet, it is the task dimension that gets the most focus in teams. Join me to identify the three elements of the relationship dimension that makes all the difference and how this can be harnessed.
What are these three elemets and how can they be cultivated to move a team from a mediocre performing to high performing team?
This information comes from Dr. Tim Baker's book, "Winning Teams: The Eight Characteristics of High Performing Teams.
What is team identity and why is it critical for team success?
Join me to discover the three key factors that make up team identity and how these factors can be boosted by the team leader to accelerate performance.
Team identity is the extent to which a team member identifies with the team they belong to, rather than the organization. It is not the same as team cohesion. All high performing teams have a healthy team identity.
Not only will you have a better understanding of the attributes of team identity, you will have the practical steps to shape this.
The content from this session comes from Dr. Tim Baker's latest book, "WINNING TEAMS: The Eight Characteristics of High Performing Teams".
Debriefs are a golden opportunity to learn from mistakes and capitalize of successes. But they happen too infrequently. Busyness gets in the way.
The most powerful debriefing methodology is the After-Action Review (AAR). But unfortunately it is often used as a box ticking exercise.
An well executed AAR can be a rich learning exercise for the team. By using it to collaborate with the team, the team will readily adhere to the key learnings because it is fresh in their minds, relevant and practical, and because the team leader has adopted the practice of shared leadership. It's not time consuming and very effective.
This presentation explains how to use the AAR for maximum impact. This technique is covered in detail in Dr Tim Baker's book, WINNING TEAMS: The Eight Characteristics of High Performing Teams.
There are two dimensions of teamwork: task and relationships. The distinguishing feature of all high performing teams is high trust, strong engagement, and clear communication between team members. Yet, most team leaders spend very little time on the relationship dimension of teamwork.
Most team problems can be traced back to a simple misunderstanding, communication breakdown, or relationship malfunction. It’s the people-dimension—not the task-dimension—that continually challenges team leaders.
We will explore the eight characteristics of high performing teams and how to assess you team against these research-based characteristics.
This information comes from Dr. Tim Baker book, WINNING TEAMS: The Eight Characteristics of High Performing Teams.
The After-Action Review is one of the most powerful learning tools known. It doesn't take much time and can reap brilliant results.
About this event
Debriefs are a golden opportunity to learn from mistakes and capitalize of successes. But they happen too infrequently. Busyness gets in the way.
The most powerful debriefing methodology is the After-Action Review (AAR). But unfortunately it is often used as a box ticking exercise.
An well executed AAR can be a rich learning exercise for the team. By using it to collaborate with the team, the team will readily adhere to the key learnings because it is fresh in their minds, relevant and practical, and because the team leader has adopted the practice of shared leadership. It's not time consuming and very effective.
This presentation explains how to use the AAR for maximum impact. This technique is covered in detail in Dr Tim Baker's book, WINNING TEAMS: The Eight Characteristics of High Performing Teams.
Feedback is not always received the way it is intended. How can defensiveness be overcome?
About this event
Surveys consistently show that employees feel they aren't getting enough feedback. We also know that frequent feedback and high levels of engagement go hand-in-hand.
How do we encourage leaders to give more constructive feedback? What are the ways to make feedback palatable and impactful?
There are several ways to give feedback without the other person getting defensive. The key is to get the recipient of the feedback engaged in the feedback. Feedback should be a dialogue, not a monologue.
This presentation considers four practical and easy-to-implement ways of giving feedback. This material comes from Tim Baker's new book, "Breaking The Proactive Paradox."
Feedback is challenging face-to-face. But remote feedback is even more challenging.
About this event
Giving feedback can be challenging in any situation. But remote feedback has its own challenges, whether it's positive or constructive. This webinar canvasses a few of main challenges.
The obvious difficulty is that you’re not in the same physical space. Although some managers might think that’s positive! Furthermore, you don’t have a first-hand observation of what your team member is doing, or not doing. So how does one get feedback under these conditions?
It’s natural for constructive feedback to have a stronger emotional reaction then positive feedback. We tend to ruminate more over criticism, even if its constructive.
Given the additional stress that people are facing with Covid-19, negative feedback becomes even more tricky to give and receive. During this pandemic, employees are easily going to feel defensive when they receive criticism.
This webinar is based on Dr. Tim Baker's latest book, "Mastering Feedback: A Practical Guide for Better Leadership Conversations."
Giving feedback is an art and science. But there are several elements that can make the difference.
About this event
Surveys constantly show that employees want more feedback from their managers. Furthermore, the surveys suggest that employees want more constructive as well as positive feedback. Often managers are reluctant to give more feedback because of a fear that it won't be received the right way by the recipient.
Studies show that more feedback leads to higher levels of engagement.
This webinar explores several key elements that are critical for feedback to be effective. They are simple to implement and will make a significant difference in its impact, if done by the manager.
This content comes from Dr. Tim Baker's new book, "Mastering Feedback: A Practical Guide for Better Leadership Conversations."
The SuperTeam combined human beings with AI. This shifts the focus from competition between people and smart machines to collaboration.
About this event
To work collaboratively, an understanding and appreciation of the strengths and weaknesses of humans and machines is the starting point. How can machines enhance the work of employees? What do humans now do better than machines? Teams can then allocate work responsibilities based on the answers to these two questions. Machines and people then become a partnership that Wilson and Daugherty call collaborative intelligence.
The concept of the “super job” is discussed by management consultant, Erica Vollini, and colleagues, in the article, From Jobs to Superjobs. Super jobs are jobs that combine work and responsibilities with technology to broaden the scope of the work performed. These super jobs combine what humans and machines do best to magnify the productive impact of work.
SuperTeams are an extension of this idea. These teams combine people and machines to leverage their collective capabilities to solve problems, gain insights, and create value. Thomas Malone of MIT has been exploring how groups of humans and machines can work together to achieve new levels of intelligence. This is that Wilson and Daugherty of Accenture, refer to as collaborative intelligence.
Join me for an interesting overview of the new world of work that will be dominated by the SuperTeam.
This material comes from Dr. Tim Baker's latest book, "The Future of Human Resources: Unlocking Human Potential."
The job description is no longer an effective way of capturing the work people do. What do we replace them with?
About this event
The job description, like the performance review, is a relic of the last century. Yet most organizations persist with them, even though people are frustrated by them.
If we are in any doubt about their effectiveness, why do they have a legal disclaimed at the bottom of the document? It reads something like this: "You are required to complete other duty not on this document, deemed relevant by your manager." This is furtile ground for a Dibert-like joke.
Most of us agree that a jobholder should have a work document to guide them in the work they are suppose to do. But what is it? What does it cover, and not cover? And why is the job description inadequate? I answer these questions in this session.
Jobs are disappearing, but works is not. How do we adjust to changes we are seeing in the world of work?
Please join Dr. Tim Baker, who according to Marshall Goldsmith, is one the HRs most significant authorities, for this informative session.
This information comes from Dr. Tim Baker's just released book, "The Future of Human Resources: Unlocking Human Potential."
What is job crafting? And how does it improve performance? How can it be implemented in the workplace?
About this event
What is job crafting? And how does it improve performance? How can it be implemented in the workplace?
Our current job design (job specification) is too rigid in a dynamic work environment. Job specification is designed to get the jobholder to focus on a few tasks and not to deviate beyond their job description. This creates problems. The jobholder isn't interested in what happens outside their job specification. And this causes communication breakdowns and misunderstandings.
This presentation discussed job crafting and how it can be used to build a high performing workplace. Although a slow start, in the post-COVID environment, job crafting is gaining popularity and is a way of building engagement and accelerating performance. It is also a way to develop a more agile workforce.
Job crafting can be used in tandum with job specification. promoting job crafting will add value and create the agility necessary to deal with an ever-changing environment.
This information comes from Dr. Tim Baker's newly-released book, "The Future of Human Resources: Unlocking Human Potential."
Looking for an effective framework for your regular team member catch-ups? What do I discuss in my catch-ups?
About this event
The Five Conversations Framework is a highly effective process to have a series of developmental and performance frameworks with team members. It is so effective that many organizations have replaced their performance review with the Five Conversations Framework.
Studies show that performance reviews don't increase performance. Why then do we perserver with them? regular performance and development conversations do enhance performance and build trust, engagement, and understanding. What then do leaders and team members discuss in these regular catch ups?
The Five Conversations Framework provides you with relevant content for these meetings.
In this short presentation, you will learn what the five conversations are and how they can be applied easily into your one-on-one meetings with team members.
This information comes from Dr. Tim Baker's latest book, "The Future of Human Resources: Unlocking Human Potential."
What are the eight characteristics of high performing teams? How can leaders impact on these eight areas? This session looks at some practical and easy to implement tools for team leaders to improve the performance of their team.
Induction training has come a long way in the last 20-years. But business has to shift from induction to integration. Find out how.
About this event
The most vulnerable time for an employee is during the early stages of employment. Studies show that the greatest turnover of staff occurs in the first nine months of employment. If a new employee isn’t started the right way, a business risks losing them before they start.
That’s costly and preventable with the right induction process.
Even though induction training has developed significantly over the last two decades, it's time to modernize the approach. The focus of traditional induction training is about shaping the employee to fit into the business’s culture. However, there's very little emphasis on the organization shaping itself to accommodate the strengths and talents of a new employee.
The current induction process is all about slotting people into generic roles much like hammering a nail into a piece of wood.
Inductions are a one-way process. It's all about making sure that the employee complies with the rules and regulations of the new organization. For example, new hire is given a generic job description and told to meet certain KPIs. The starting employee is expected to forget their previous employee and fit into the new organization's culture and if necessary, change their thinking and habits to do so. Employees that told what to do, when do it, and how to do it. The implication is the employer knows best.
While it's important for some conformity to take place, there's very little scope for the organization to accommodate the strengths and talents of the new employee. The employee is expected to fully comply.
Modernising induction training means moving from induction to integration.
Dr. Tim Baker is described by Marshall Goldsmith as one of HR’s most prominent thought leaders. In Tim’s soon to be released book, The Future of Human Resources: Unlocking Human Potential, he discusses induction and other practices that need changing post-Covid.
Research shows a correlation between feedback and engagement levels. More feedback equals more engagement.
About this event
Survey after survey indicates most employees are disengaged at work. These results are across all industries. Naturally, there’s a lot of advice about ways to improve employee engagement. Much of this information is relevant and useful. In this webinar, we look at feedback and its relationship to employee engagement levels.
Research suggests that more feedback boosts engagement levels.
Feedback can be positive or constructive. Employees say over and over again in surveys that they want more feedback, both positive and constructive.
We explore the relationship between engagement levels and feedback frequency in this webinar.
This comes from Dr. Tim Baker's latest book: Mastering Feedback: A Practical Guide for Better Leadership Conversations.
In your busy schedule, how do you attend to continuously improving the way your team does its work? How can you do this efficiently?
About this event
In your busy schedule, how do you attend to continuously improving the way your team does its work? How can you do this efficiently?
Often, we’re too busy to improve our team systems. Yet, better systems and processes are key to better performance. Join me to learn how you can create a culture of continuous improvement in teams easily and effectively.
By attending this webinar, you receive a special offer to a comprehensive, free online registration to "Winning Teams: Apply the All Black’s Formula to Your Team" with the purchase of my latest book, "WINNING TEAMS".
Finding time to work on the business rather than in the business is the hallmark of all high performing teams. Find out how it can be done.
About this event
In our outrageously busy world we don't have time to attend to improving how our team functions. And when we do find time, it's usually because of a crisis and then the need to change is a necessity.
We have plenty of time to work in the business, but not on the business. When was the last time you took time out to look under the bonnet of the car? When was the last time you downed tools and looked at team improvements?
All high performing teams are in a constant state of improvement.
Continuous improvement doesn't need to take up too much time and can make a huge difference to performance.
Learn a simple tool for continuous improvement that can be applied with powerful results that will massively improve performance.
This information comes from Dr. Tim Baker's book, "WINNING TEAMS: The Eight Characteristics of High Performing Teams."
3. Tim Baker explains this
perfectly in this very
readable and practical
book that is easily applied
to your team.
Grant Fox MBE, former
All Black Legend and CEO,
Techfront NZ
Tim Baker does a wonderful job dismantling the
mystique of continued and sustainable
success.
Tom Lawton, former Wallaby Great
Tim Baker writes a
practical book that is
guaranteed to lead to
higher performance.
Commissioner Katarina
Carroll, QPS
4. Nick Farr-Jones AM,
former Wallaby Captain and Great
“Tim’s book nails the eight
characteristics of high-
performing teams. These
characteristics are about
relationships and culture,
rather than just the task at
hand.”
5. How do I find the
time to work on the
business rather
than in the
business?
10. According to management guru Peter
Senge in The Dance of Change:
“The Army's After-action Review (AAR) is
arguably one of the most successful
organizational learning methods yet devised.
Yet, most every corporate effort to graft this
truly innovative practices into their culture has
failed because, again and again, people reduce
the living practice of AAR's to a sterile
technique.”
11. What systems, processes, and
procedures are working well?
What systems, processes, and
procedures are not working
well?
What improvements or changes
can we make for the future?
12. Here are some examples of
when an AAR can be used:
when a new set of procedures or way of
working has been introduced
after a busy period when capacity was
stretched
following a trial period of a new system or
procedure
after a major training activity or
between shifts.
13.
14.
15.
16. Facilitating a
Team Debriefing
for Impactful
Learning
Dr. Tim Baker
https://www.eventbrite.com/e/404955822767
Fri, September 16, 2022
10AM – 10:30 AM AEST