This document provides guidance for a conversation around innovation and continuous improvement in the workplace. It introduces the topic and outlines four questions to discuss ideas for enhancing efficiency and effectiveness: 1) suggestions for improvement, 2) how it enhances the workplace, 3) barriers to implementation, and 4) where to start. Tips are provided for both the coachee and coach to make the conversation constructive, respectful, and focused on equal, open-minded discussion rather than performance review.

1. Innovation & Continuous Improvement
Conversation

2. Five Conversations
Framework
Innovation & Continuous
Improvement
Conversation
Tips & Hints

3. Innovation & Continuous
Improvement Conversation
• To discuss ideas for improvement to enhance the
workplace.

4. The Five Conversations Framework

6. Questions for Innovation &
Continuous Improvement
Conversation
1. What is your suggestion for improving
the efficiency and effectiveness of the
workplace?
2. How will it enhance our workplace?
3. What are the barriers for its
implementation?
4. Where do we start?

7. Tips for this conversation
Coachee
• Prepare
• Take the initiative & book the
conversation
• Be constructive & open-minded
• Agree to disagree were ever
• Remember this is not a transactional
performance review. It is a
conversation between two people on
equal terms
Coach
• Consider the questions from your own
perspective
• Book a time & place mutually suitable.
• Consider meeting out of the office
• Refer to the questions, but don’t read
them off
• Be patient allow the other person to
elaborate on their response
• Be respectfully curious. Ask questions
like why, what, were, who, how, and
which.