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Introduction toIntroduction to
Strategic PlanningStrategic Planning
Nelia B. PerezNelia B. Perez
Northeastern CollegeNortheastern College
November 2008November 2008
2
Overview of the Presentation
Part One: The Basics
Part Two: The Context for Change
Part Three: A Tool for Managing Change
Part Four: Why Plans Fail
Part Five: Doing a Plan: What’s Involved
3
Part One: The Basics
 Definition - Strategic Planning
 Steps in the Process
 Components
 The Benefits
4
A Definition of Strategic Planning
Strategic Planning is the process by
which the guiding members of an
organization envision its future and
develop the necessary procedures and
operations to achieve that future
5
Key Characteristics
 Full regard for external influences / a
strategy for change – not for retaining
the status quo
 Prepared by the “guiding members” of
the organization
 Long-range, optimistic and focused on
a preferred future
 Broadly based comprehensive review
of services
 Driven by benefits and outcomes;
focused on attainable goals
6
Overview: Steps in the
Strategic Planning Process
1.Where Are We Now?
2.How Did We Get in this
Situation?
3.What Will Likely Happen if We
Continue As We Are?
4.Where Do We Want to Go?
5.How Do We Get There?
6.How Do We Know We’re
There?
• Situation Audit
• Environmental Scan
• Research
• Vision / Values
• Goals
• Strategic Directions
• Action Plans
• Monitoring
7
Why Do A Strategic Planning
 Concentration of resources
on key areas
 Ability to deal with and
manage change
 Improved decision-making
and management
effectiveness
8
Strategic Planning:
Benefits for the Institution
 Renewed sense of purpose (Vision,
Goals, Priorities)
 Enhanced communication and
leadership
 Enhanced perception of the
Insitution’s value
 Positioned to play a significant role
in community development
9
Discussion Question #1
How could a strategic plan
benefit your Institution?
How could a strategic plan
benefit your Institution?
EmbracingEmbracing
ChangeChange
Part Two: The
Context for
Change
11
The Changing Environment
1. Higher Expectations/Fewer Resources
2. Technology
3. Alternative Information Providers
4. Changing Role of the nurse as a
Leader / Community Developer
5. Partnerships
6. New Management Approaches
7. Restructuring Among care Providers
12
“There is no reason for any individual to have a computer in their
home.”
Ken Olsen, president of Digital Equipment Corporation, 1977.
The phonograph…is not of any commercial value.”
Thomas Edison, remarking on his invention to assistant
Sam Insull, 1880
“Sensible and responsible women do not want to vote.”
U.S. President Grover Cleveland, 1905
13
The Critical Balance in
Strategic Planning
Managing for Stability
• Desired features
• Valued attributes
• Core values
Managing for Change
• Adaptability
• External Forces
• Continued relevance
14
Discussion Questions #2
What are the most significant
changes affecting your unit?
What are the most significant
changes affecting your unit?
Has the unit been able to
effectively respond to these
changes?
Has the unit been able to
effectively respond to these
changes?
The Strategic PlanThe Strategic Plan
– A Tool for– A Tool for
Managing ChangeManaging Change
Part Three: Review
16
Situation Audit
 Profile of Existing Services
 Historical Changes in Services
“Where Are We Now?”“Where Are We Now?”
17
Environmental Scan
 SWOT
 Trends and Best Practices
 Local Factors Affecting Changes
How Did We Get in This Situation?”How Did We Get in This Situation?”
“What Will Likely Happen if We Continue As We
Are?”
“What Will Likely Happen if We Continue As We
Are?”
18
ORGANIZATION
strengths
weaknesses
opportunities threats
19
The Components of the Strategic Plan
Strategic Plan
Operational Plans
Monitoring and Evaluation
Action PlanAction PlanAction Plan Action Plan Action Plan Action Plan
Vision and Values for Library Services
Goals for Unit Service
Strategic Directions
The Mission
20
Definitions
 The Vision describes a preferred future
that is realistic and attainable but also
optimistic. The Vision retains all that is
positive about the library today but
also enhances and improves the
library to create a better future.
 Values describe core beliefs that are
the foundation of the organization
and affect day to day operations.
21
 Mission describes the reason for being
by answering three questions: (1) What
is the unit’s function? (2) Who does the
unit serve? (3) How does the unit fulfill
its function?
Definitions
22
 Goals are broad statements that define
attainable accomplishments that will allow
the library to realize its Vision. Goals
bridge the gap between the present and
the preferred future of the library.
Definitions
23
 Strategic Directions describe the
broad initiatives necessary to achieve
each goal.
Definitions
24
 Action Plans are the tasks necessary to
pursue each Strategic Direction. Action
Plans are specific, measurable, tied to a
schedule and often assigned to
departments for implementation.
Definitions
25
Vision
Goals Position the College of Nursing as an institution that is
continually relevant and vital to the success of Santiago’s
future, providing essential services for vibrant, healthy,
sustainable and diverse communities.
The Northeastern College – Nursing Department, rooted in
Santiago’s vibrant and healthy community, are meeting
places and destinations that enliven their neighborhoods,
enhance understanding of cultural diversities, and link
people to one another, to a sense of Santiago’s past, and to
their shared future.
Strategic Directions
Community &
Civic Role
Information
Gateway:
Develop
Community
Facilities
Marketing &
Communica
tion
26
Discussion Questions #3
How current are your UNIT’s
Vision, Mission and Goals?
How current are your UNIT’s
Vision, Mission and Goals?
Do you have an effective plan
for dealing with your UNIT’s
future?
Do you have an effective plan
for dealing with your UNIT’s
future?
Why Plans FailWhy Plans Fail
Part Four:
28
Why We Fail #1
Ineffective VisionIneffective Vision
29
An Effective Vision for
Strategic Planning
1. Embraces Change As Opportunity
2. Reasonable and Rewarding
3. Relevant to the Community and the
Specific Challenges to be
Addressed
4. Directly Tied to Goals / Strategic
Directions and Ultimately
Recommendations
30
Why We Fail #2
No Follow-Through –
Poor Implementation
No Follow-Through –
Poor Implementation
31
Effective Implementation and Evaluation
Local Strategic Plan
Unit Strategic Plan
Action Plans
Performance Measures
Capital / Operating Budget
Implementation Strategies
 staffing
 programs/services
 marketing
 budget
 schedules
 accountability
32
Why We Fail #3
Poor LeadershipPoor Leadership
33
 Clear Vision
 Willingness to Embrace Change
 Desire to Reposition the College of
Nursing in the Community
 An Effective Communicator
Leadership Qualities
34
Why We Fail #4
Poor CommunicationPoor Communication
35
 A Statement of Purpose
 An Opportunity to Speak to the
Community Leaders, Parents,
Students and Staff
 A Means to Reposition the
College of Nursing as a Key
Player in the Community’s
Development
Your Strategic Plan
36
Discussion Questions #4
If your group has done a strategic
plan, was it successful? Why / why
not?
If your group has done a strategic
plan, was it successful? Why / why
not?
If your group has not done a strategic
plan, what are the barriers to doing the
plan?
If your group has not done a strategic
plan, what are the barriers to doing the
plan?
Part FivePart Five
Doing A
Plan –
What’s
Involved
38
Creating a Plan:
Who is Involved
The Authors of
the Plan
Advisors and
Observers
Review and
Comment
 The Board
 Senior Management Staff
 External Organizations
 Faculty and Staff
 Parents
 Students
 The General Public
39
Creating a Plan :
Roles & Responsibilities
Facilitator
Writer
Researcher
 Design the process and
facilitate Board/senior
staff discussions
 Document discussion
and prepare report
 Prepare the
Environmental Scan
40
Creating a Plan :
Other Considerations
 Outside Assistance
 Timing
 Monitoring and Updating
 Resources
41
Discussion Question #5
What are the options for
your unit to prepare a
strategic plan?
What are the options for
your unit to prepare a
strategic plan?
Thank You!

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nhelzki Strategic Planning

  • 1. Introduction toIntroduction to Strategic PlanningStrategic Planning Nelia B. PerezNelia B. Perez Northeastern CollegeNortheastern College November 2008November 2008
  • 2. 2 Overview of the Presentation Part One: The Basics Part Two: The Context for Change Part Three: A Tool for Managing Change Part Four: Why Plans Fail Part Five: Doing a Plan: What’s Involved
  • 3. 3 Part One: The Basics  Definition - Strategic Planning  Steps in the Process  Components  The Benefits
  • 4. 4 A Definition of Strategic Planning Strategic Planning is the process by which the guiding members of an organization envision its future and develop the necessary procedures and operations to achieve that future
  • 5. 5 Key Characteristics  Full regard for external influences / a strategy for change – not for retaining the status quo  Prepared by the “guiding members” of the organization  Long-range, optimistic and focused on a preferred future  Broadly based comprehensive review of services  Driven by benefits and outcomes; focused on attainable goals
  • 6. 6 Overview: Steps in the Strategic Planning Process 1.Where Are We Now? 2.How Did We Get in this Situation? 3.What Will Likely Happen if We Continue As We Are? 4.Where Do We Want to Go? 5.How Do We Get There? 6.How Do We Know We’re There? • Situation Audit • Environmental Scan • Research • Vision / Values • Goals • Strategic Directions • Action Plans • Monitoring
  • 7. 7 Why Do A Strategic Planning  Concentration of resources on key areas  Ability to deal with and manage change  Improved decision-making and management effectiveness
  • 8. 8 Strategic Planning: Benefits for the Institution  Renewed sense of purpose (Vision, Goals, Priorities)  Enhanced communication and leadership  Enhanced perception of the Insitution’s value  Positioned to play a significant role in community development
  • 9. 9 Discussion Question #1 How could a strategic plan benefit your Institution? How could a strategic plan benefit your Institution?
  • 11. 11 The Changing Environment 1. Higher Expectations/Fewer Resources 2. Technology 3. Alternative Information Providers 4. Changing Role of the nurse as a Leader / Community Developer 5. Partnerships 6. New Management Approaches 7. Restructuring Among care Providers
  • 12. 12 “There is no reason for any individual to have a computer in their home.” Ken Olsen, president of Digital Equipment Corporation, 1977. The phonograph…is not of any commercial value.” Thomas Edison, remarking on his invention to assistant Sam Insull, 1880 “Sensible and responsible women do not want to vote.” U.S. President Grover Cleveland, 1905
  • 13. 13 The Critical Balance in Strategic Planning Managing for Stability • Desired features • Valued attributes • Core values Managing for Change • Adaptability • External Forces • Continued relevance
  • 14. 14 Discussion Questions #2 What are the most significant changes affecting your unit? What are the most significant changes affecting your unit? Has the unit been able to effectively respond to these changes? Has the unit been able to effectively respond to these changes?
  • 15. The Strategic PlanThe Strategic Plan – A Tool for– A Tool for Managing ChangeManaging Change Part Three: Review
  • 16. 16 Situation Audit  Profile of Existing Services  Historical Changes in Services “Where Are We Now?”“Where Are We Now?”
  • 17. 17 Environmental Scan  SWOT  Trends and Best Practices  Local Factors Affecting Changes How Did We Get in This Situation?”How Did We Get in This Situation?” “What Will Likely Happen if We Continue As We Are?” “What Will Likely Happen if We Continue As We Are?”
  • 19. 19 The Components of the Strategic Plan Strategic Plan Operational Plans Monitoring and Evaluation Action PlanAction PlanAction Plan Action Plan Action Plan Action Plan Vision and Values for Library Services Goals for Unit Service Strategic Directions The Mission
  • 20. 20 Definitions  The Vision describes a preferred future that is realistic and attainable but also optimistic. The Vision retains all that is positive about the library today but also enhances and improves the library to create a better future.  Values describe core beliefs that are the foundation of the organization and affect day to day operations.
  • 21. 21  Mission describes the reason for being by answering three questions: (1) What is the unit’s function? (2) Who does the unit serve? (3) How does the unit fulfill its function? Definitions
  • 22. 22  Goals are broad statements that define attainable accomplishments that will allow the library to realize its Vision. Goals bridge the gap between the present and the preferred future of the library. Definitions
  • 23. 23  Strategic Directions describe the broad initiatives necessary to achieve each goal. Definitions
  • 24. 24  Action Plans are the tasks necessary to pursue each Strategic Direction. Action Plans are specific, measurable, tied to a schedule and often assigned to departments for implementation. Definitions
  • 25. 25 Vision Goals Position the College of Nursing as an institution that is continually relevant and vital to the success of Santiago’s future, providing essential services for vibrant, healthy, sustainable and diverse communities. The Northeastern College – Nursing Department, rooted in Santiago’s vibrant and healthy community, are meeting places and destinations that enliven their neighborhoods, enhance understanding of cultural diversities, and link people to one another, to a sense of Santiago’s past, and to their shared future. Strategic Directions Community & Civic Role Information Gateway: Develop Community Facilities Marketing & Communica tion
  • 26. 26 Discussion Questions #3 How current are your UNIT’s Vision, Mission and Goals? How current are your UNIT’s Vision, Mission and Goals? Do you have an effective plan for dealing with your UNIT’s future? Do you have an effective plan for dealing with your UNIT’s future?
  • 27. Why Plans FailWhy Plans Fail Part Four:
  • 28. 28 Why We Fail #1 Ineffective VisionIneffective Vision
  • 29. 29 An Effective Vision for Strategic Planning 1. Embraces Change As Opportunity 2. Reasonable and Rewarding 3. Relevant to the Community and the Specific Challenges to be Addressed 4. Directly Tied to Goals / Strategic Directions and Ultimately Recommendations
  • 30. 30 Why We Fail #2 No Follow-Through – Poor Implementation No Follow-Through – Poor Implementation
  • 31. 31 Effective Implementation and Evaluation Local Strategic Plan Unit Strategic Plan Action Plans Performance Measures Capital / Operating Budget Implementation Strategies  staffing  programs/services  marketing  budget  schedules  accountability
  • 32. 32 Why We Fail #3 Poor LeadershipPoor Leadership
  • 33. 33  Clear Vision  Willingness to Embrace Change  Desire to Reposition the College of Nursing in the Community  An Effective Communicator Leadership Qualities
  • 34. 34 Why We Fail #4 Poor CommunicationPoor Communication
  • 35. 35  A Statement of Purpose  An Opportunity to Speak to the Community Leaders, Parents, Students and Staff  A Means to Reposition the College of Nursing as a Key Player in the Community’s Development Your Strategic Plan
  • 36. 36 Discussion Questions #4 If your group has done a strategic plan, was it successful? Why / why not? If your group has done a strategic plan, was it successful? Why / why not? If your group has not done a strategic plan, what are the barriers to doing the plan? If your group has not done a strategic plan, what are the barriers to doing the plan?
  • 37. Part FivePart Five Doing A Plan – What’s Involved
  • 38. 38 Creating a Plan: Who is Involved The Authors of the Plan Advisors and Observers Review and Comment  The Board  Senior Management Staff  External Organizations  Faculty and Staff  Parents  Students  The General Public
  • 39. 39 Creating a Plan : Roles & Responsibilities Facilitator Writer Researcher  Design the process and facilitate Board/senior staff discussions  Document discussion and prepare report  Prepare the Environmental Scan
  • 40. 40 Creating a Plan : Other Considerations  Outside Assistance  Timing  Monitoring and Updating  Resources
  • 41. 41 Discussion Question #5 What are the options for your unit to prepare a strategic plan? What are the options for your unit to prepare a strategic plan?

Editor's Notes

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