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Prospective Enabling Change
Specific Interest Group (SIG)

Survey Analysis
Overview
By Martin Taylor

1
Introduction

2
Survey Introduction
 Over 300 responses
 High quality responses received from a wide range
of organisations in private and public sectors
 Has helped to inform SIG scope
Survey Analysis - Sector

respondents are
professional services, with the
 19% of sector being IT atfromand financial services at 8.5% next
largest
9%
sector responses were provided
 Publiclocal government (8%), educationfrom central government
(8%),
(6%) and health (4%)
Survey Analysis - Experience

 More than two thirds of respondentsahave worked with change for
management as the primary part, or significant part of their role,
over 5 years
Survey Analysis – Approach to Change

their approach to
 Over 50% of respondents describeincidental or none change
management as informal/ad hoc,

 Respondents are experienced and well qualified but less than half
their organisations have a formal/structured approach to
change, which is a key finding from this survey
Survey Analysis – Approach Adding Value?

 Only 41% believe their approach to change management provides
value most of the time or all of the time

 This shows that there is significant potential for improving the
approach to change within organisations
Survey Analysis – Factors for Successful Change



By far the most important factor for success is executive commitment and sponsorship during
the implementation of change management and during the post-implementation phase



It was surprising to see that the use of a structured approach to implementing change was not
rated higher. This implies people feel this is important but it is not being applied in practice
Survey Analysis – SIG Scope



This response identifies the most important areas for the SIG to focus on as
cultural change, resistance to change, strategic change and change readiness



Leadership, stakeholder management and communications are also considered to
be important areas
Summary
 Survey responses reinforce the interest and support for the
Enabling Change SIG
 Discovery event on 7th November at CBI Conference Centre
in London – “Change – the Imperatives for Success”
 Survey report available at Discovery event
 Thank you to everyone who completed the survey and to
the SIG working group for compiling the survey

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Change survey analysis overview Martin Taylor

  • 1. Prospective Enabling Change Specific Interest Group (SIG) Survey Analysis Overview By Martin Taylor 1
  • 3. Survey Introduction  Over 300 responses  High quality responses received from a wide range of organisations in private and public sectors  Has helped to inform SIG scope
  • 4. Survey Analysis - Sector respondents are professional services, with the  19% of sector being IT atfromand financial services at 8.5% next largest 9% sector responses were provided  Publiclocal government (8%), educationfrom central government (8%), (6%) and health (4%)
  • 5. Survey Analysis - Experience  More than two thirds of respondentsahave worked with change for management as the primary part, or significant part of their role, over 5 years
  • 6. Survey Analysis – Approach to Change their approach to  Over 50% of respondents describeincidental or none change management as informal/ad hoc,  Respondents are experienced and well qualified but less than half their organisations have a formal/structured approach to change, which is a key finding from this survey
  • 7. Survey Analysis – Approach Adding Value?  Only 41% believe their approach to change management provides value most of the time or all of the time  This shows that there is significant potential for improving the approach to change within organisations
  • 8. Survey Analysis – Factors for Successful Change  By far the most important factor for success is executive commitment and sponsorship during the implementation of change management and during the post-implementation phase  It was surprising to see that the use of a structured approach to implementing change was not rated higher. This implies people feel this is important but it is not being applied in practice
  • 9. Survey Analysis – SIG Scope  This response identifies the most important areas for the SIG to focus on as cultural change, resistance to change, strategic change and change readiness  Leadership, stakeholder management and communications are also considered to be important areas
  • 10. Summary  Survey responses reinforce the interest and support for the Enabling Change SIG  Discovery event on 7th November at CBI Conference Centre in London – “Change – the Imperatives for Success”  Survey report available at Discovery event  Thank you to everyone who completed the survey and to the SIG working group for compiling the survey