Presenter: Chad Robson - VP Strategy and Operational Optimisation, Ontic Presentation: Chad speaks about the Ontic PMO journey and how they implemented a global Project Management Office with teams based in the US and UK, as well as their implementation of Microsoft Project Online and Project for the Web. Chad looks at the role and mission of the PMO, tools and governance, skills and talent and communication. To attend the next FuturePMO conference, please visit www.FuturePMO.com

1. #FuturePMO
#FuturePMO
Start Your Engines
PMO Formation
Chad Robson
Ontic

2. #FuturePMO
Chad Robson
 20 + years of experience in:
 General Management
 Finance
 Mfg Operations
 Supply Chain
 IT
 Formed a Global PMO in
2018
 Offices located in:
 Cheltenham, UK
 Chatsworth, California
 Creedmoor, North Carolina
 The team specializes in:
 Acquisition integrations
 Product line transitions

3. #FuturePMO
Who is Ontic
OUR MISSION
Ontic supports aerospace OEMs by assuming complete
responsibility for their non-core and legacy products
under License or Acquisition, enabling them to focus on
their core and future programs.
ONTIC BECOMES THE OEM ON THEIR BEHALF,
PROVIDING:
• Manufacturing and testing for OEM parts and spares
• Tailored repair services using OEM documentation
and procedures
• Customer and Supply Chain Management
responsibilities
• Sustainment Engineering Support and Program
Management
• Acquires all dedicated assets: Inventory, Equipment
and Tooling
• Lifetime support for Customers

4. #FuturePMO
Free Practice 1: A Newly Formed PMO
Projects are far from perfect
Lack of
Experts
Ad hoc
Resource
Constrained
Lack of
Tools
Act as
Individuals,
not a TEAM Inconsistent
Approach
Us vs.
Them
Missed
Customer
Expectations
Frustration

5. #FuturePMO
Race Day: Mature PMO
Better positioned for exponential growth
•Dedicated
Cross-Functional
Team
Communication
- Annual Meeting
- Quarterly Reviews
- Monthly Scorecards
•Tools:
•- MSFT Project
Online
•- Project for the Web
•Established
Procedures

6. #FuturePMO
Purpose & Scope
What is the team’s mission?
• To efficiently transition product lines with:
• Zero impact on the end customer
• Effortless for licensor
• Coordinated with BAU
What’s within bounds of the team?

7. #FuturePMO
Tools & Governance
• Project Management Software Benefits
• Standard process / workflow
• Macro & Micro level views
• Capacity planning
• Enhanced communication
• Importance of Governance
• Clear expectations
• Established KPIs
• Early problem identification
• Defines decision-making procedures

8. #FuturePMO
Skills & Talent
What skills are required to meet
the PMO’s purpose?
What level of talent is required?
• Entry level
• Experienced
Recruit externally or upskill the
current team?
Arguably the most important element

9. #FuturePMO
Communication: F1 Team
Race
Engineer
Perform
Engineer
Tires
Engine
Mechanic
Toto Wolff
Leader
Race
Engineer
Perform
Engineer
Aero
Engine
Mechanic
Driver:
Valtteri
Bottas
Driver:
Lewis
Hamilton
Sponsors
Mercedes
Executives
Remote Race
Team
Mercedes “Fantasy Island”

10. #FuturePMO
Communication: PMO
Mercedes “Fantasy Island”
PMO
Leadership
Project
Manager
Supply
Chain
Quality
Engineer
Local Mgmt
Teams
Licensors
End Customer
Race
Engineer
Perform
Engineer
Tires
Engine
Mechanic
Toto Wolff
Leader
Race
Engineer
Race
Engineer
Aero
Engine
Mechanic
Driver:
Valtteri
Bottas
Driver:
Lewis
Hamilton
Sponsors
Mercedes
Executives
Remote Race
Team
Suppliers
External Comms is just as (if not more) important
Board of
Directors
Investors

11. #FuturePMO
Lessons Learned
Capturing
• What
• When
• How
Captured, now what?
• Incorporate into standard
planning phase.
• Closeout identified actional
items
Closed Loop System key for EE Morale and CI
• Business Partners
• Licensors
• EVERYONE
• Project Managers
• Functional Leads
• Business Partners
Relevant for:

12. #FuturePMO
The Journey
Year 1
Framework
1 2 3 4 5 6 7 8 9 10 11 12
Year 2
1 2 3 4 5 6 7 8 9 10 11 12
Purpose / Scope of Team
Recruit / Build Team
Selection & Implementation of Tools
Constantly seek feedback from all stakeholders
Selection / Implementation of Tools
Define / Implement Governance Policies
Independent Review
Year 3
1 2 3 4 5 6 7 8 9 10 11 12
Maturity Roadmap
Receive Review Feedback

13. #FuturePMO
Keys to a Successful Race (PMO)
• Define the team’s scope of work
• Seek feedback from all stakeholders
• Openness to external expert advice (Wellingtone Review)
• Importance of building a great skilled team
• Invest in a tool (MS Project) that will support the team’s needs
• Be transparent (internally and externally) to all interested parties

14. #FuturePMO
Thank You
 Chad Robson
 Chad.robon@dontic.com
 www.ontic.com
 linkedin.com/in/chad-robson
#FuturePMO